Comments regarding MrMaple (Nichol's Nursery)

I was so excited about finding this website/company and already referred them to my landscaper. Spoke with Tim twice in the last month. He never mentioned nor is it on the website that the week of 10/22/18 trees would not be mailed due to an event. I ordered trees on 10/19 expecting they would ship 10/22. Received an email saying they would ship 10/29. That was the day I had landscapers scheduled to plan those trees as well as other items. Had to reschedule landscaping and trying to keep trees that arrived from another company alive.
Trees arrived 10/31/18. The Maple is about 2 ft tall and looks dead; the Ginko is less than 12" tall. I have ordered other gallon trees and there is a marked difference in the size of the pots between the two companies. Disappointed in the service and my order. Hope the trees will live through the winter and survive.