Comments regarding ComposTumbler (PBM Group)

I wanted to order a compostumbler. I read all the commence.
I also read all the brochures you sent me. I didn't see New and Improved. ?? Seems as though you would improve on your product.
Easy assembly. No rusting seams. Blah Blah Blah.
Have you read all what I consider important info on how you can improve your company?
Lost parts? Missing parts?
This concerns me. I have to put this together. Ordering a product...then receiving a product thats missing parts is really frustrating to me.
I think I will wait to see the New and Improved product.
Thank You Sharon

Having a 4-acre garden to maintain, and the need for large volumes of compost to keep our flowers & vegetables happy, I recently purchased the full-size ComposTumbler to compliment our existing 5 composters, ostensibly for 2 reasons: the company's claim that it will churn out compost in 14 days flat, and the ability to turn the compost by hand-cranking (with our other composters I have to turn the compost using a fork). First off, I agree with the critics that, at a price of around $500 including shipping charges, it is indeed expensive! The order, though, was processed promptly, and the various boxes arrived within a week. First niggle came when I unpacked said boxes - there were parts missing, damaged & for the wrong tumbler, and it took 2 weeks to get everything correct. On the plus side, though, the manufacturers were very prompt in supplying said parts. I assembled the tumbler myself in about 3 hours without any further problems - the instructions were clear and concise. I filled the tumbler some 10 days ago with the recommended mix of greens & browns, and have dutifully followed the instructions every day since then; given the condition of the contents, however, I very much doubt I will have my first batch of compost within the next 4 days! I'll keep you posted!

Last year I purchased the largest compost tumbler since I'd recently purchased a large property. What I didn't realize at the time was that a good bulk of material on my lot (Redwood and Oak debris) was not good composting material. I'm still getting good results from the tumbler with all the other debris and kitchen scraps I'm tossing in, but my unit is a little oversized for the job. In any case, I'll be getting a good batch of compost for my garden's localized points of interest, but it's taking longer than expected. Overall, the assembly of the unit was fun and well documented; the composting manual was well written (although I haven't had materials on hand to follow it for 2 week composting); and so far, after 1 year, I've had good results. In response to someone's comment about a lack of bugs in the compost batch, there's quite a bit of life in my batch even though the unit is far off the ground! I think they flew in through the vents and bred! I also purchased the wheel barrow with pneumatic tires. Although this unit was expensive, it's been like driving a Lexus through the landscape and we've loved it! We get more regular heavy duty use out of it than the tumbler!