Comments regarding Japanese Maples and Evergreens
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Comments:
Rating | Author | Content |
Negative | JamieCQB (2 reviews) | On Jul 23, 2020, JamieCQB Bartlett, IL wrote: I ordered from the website and the box listed as a company in Vancouver WA and has many email addresses. Ordered 4 trees, received 3 unmarked trees on 6/22/20. Can not reach the company at any of the email addresses or written letters with photos to address on box. Do not buy from this guy. Some shady construction companies are also listed at this address. |
Negative | wpcqe1 (1 review) | On May 11, 2020, wpcqe1 Ringwood, NJ wrote: I ordered 4 maples. I received 4 and three of them were not labeled. The three were not labeled because they are not the ones I ordered. 1 of them was supposed to be a 4 years graft. I did not get this. I emailed them and got no reply. They just want your money. Get your trees somewhere else. There is a reason they only accept paypal. |
Negative | kkennan (1 review) | On Jan 17, 2019, kkennan Costa Mesa, CA wrote: Please stay away from this company. They don't acknowledge orders. They don't respond to emails. They don't send all the plants ordered (you will be lucky to receive half of them), and what is received is of poor quality and dies or is DOA. And forget about getting your money back. A completely untrustworthy outfit! Read all the other negative reviews. This is not an isolated incident. This is how they conduct business. |
Negative | dgrhosta (7 reviews) | On Jan 6, 2019, dgrhosta Marietta, GA wrote: A friend recommended this sight to me to be able to purchase Japanese maples |
Negative | rebecca2018 (1 review) | On Oct 4, 2018, rebecca2018 Bland, VA wrote: I wished that I would have done research on this company prior to ordered. I ordered and payed for 8 trees, but only received 4 and one of them was dead. I've emailed and written company numerous times, but never received a response. I have filed complaints with BBB and Washington State Attorney General's Office, but I fear that I will never get my money back. Never order from this company. |
Negative | N2tropicAL (4 reviews) | On May 6, 2018, N2tropicAL Anniston, AL wrote: First of all, check the Better Business Bureau and see the F rating. The Washington state attorneys general office has had complaints. DO NOT ORDER OR BUY from this outfit. They will send you anything to fill an order (They sent me 3 maples that were not what I ordered). They will not uphold their guarantee. This company is a fraud and has a long history of poor customer service, shady business practices, and let just be honest... their grafts are shoddy and their plants are extremely undersized. I am amazed Amazon and Ebay havent banned them. BUYER BEWARE. |
Negative | susanlyons (1 review) | On May 22, 2017, susanlyons Tulsa, OK wrote: I ordered 3 Japanese Maples and one bamboo. The bottom of the box had fallen out, which delayed the 2-day shipment for a week, so the plants were dried out. Two of them were much smaller than expected. The bamboo they sent was not the one that I ordered. The one they sent was a running bamboo and the one I ordered was a clumping bamboo - not at all what I could use in an urban garden. Three e-mails were sent to get the matter corrected but no response so far. We finally sent a message through PayPal to them and hope to get the matter resolved one way or they other. I will NEVER use them again. |
Negative | cabadu64 (1 review) | On Mar 15, 2017, cabadu64 Leander, TX wrote: I recently purchased an Ori Zuru and was eagerly anticipating its arrival ... Sadly, the package arrived damaged. I contacted Japanese Maples and Evergreens sending them pictures requesting a refund or replacement. I only heard from them 1x after disputing my payment with PayPal. They noted they would send out a replacement ASAP ... I have not received my replacement or been refunded. I could not recommend this company to anyone ~~ |
Negative | trelawney56 (1 review) | On Feb 10, 2017, trelawney56 East Greenville, PA wrote: In December of 2016, I placed an order with this company for four dwarf Japanese black pine plants. There were a number of problems with the filling of this order. Only three plants were in the box, although the packing slip said there were four. One of the plants had been removed from the pot, and repotted, with very few roots. Worst of all, they sent the order immediately instead of at the proper planting time for these plants. Now I'm expected to try to get them through the winter here in PA. I wrote the company a letter explaining all this, and asking what they intended to do about it. They never answered back. I cannot recommend this company to anyone out there. Stay away! |
Negative | oneigh (1 review) | On Jan 25, 2017, oneigh Enumclaw, WA wrote: Hello, I ordered an Acer palmatum 'Taylor' 2 - Year Graft from this company. I was very shocked about what I received. The tree is 2 and 3/4 inches in height and the leader is dead with a secondary branch measuring a little less then 1/2 inch. The leader is Grey so it has been dead for quiet some time. The roots are hanging out of the 4 inch pot. The soil is very bad and appears to have been water logged for a period of time by looking at the soil, the grey/black blotched bamboo post, and dangling roots. The bamboo post was sticking out of the bottom of the pot and was positioned in the corner of the pot far away from the plant with no attachment. |
Negative | Canarykeeper (12 reviews) | On Aug 20, 2015, Canarykeeper Menlo, IA wrote: I just placed a rather expensive order with this guys. The plants arrived today and I was shocked. 1 'Gelbunt' Abies Koreana was barely 2" tall, for which I paid 19.95 for. Everything received was under 6" tall. The shipping was very high, so I doubt I received "combined shipping." 8 tiny evergreens cost a little over $30.00 to ship. When they were on Ebay, I thought they were a decent company to buy from, as I bought from them frequently. However, since they pulled themselves from eBay (or maybe forced off) the company seems to be less scrupulous. I feel scammed. 8 tiny plants for $192.30. I will NEVER do business with them again. |
Negative | ysfex3 (10 reviews) | On Jun 8, 2015, ysfex3 Greeneville, TN wrote: I've ordered a few times from this company, and I've always gotten acceptable quality product for the price. One of my latest orders, however, had a ginkgo that did not leaf. This was a Spring order, so there could not have been winter damage. |
Negative | dmcconnell (2 reviews) | On Jan 27, 2015, dmcconnell Exton, PA wrote: I only registered on Dave's Garden to warn others that maybe considering doing business with this shady merchant. |
Negative | lvEames66 (1 review) | On May 8, 2014, lvEames66 Gloucester, MA wrote: I had ordered 2 bamboos, both are dead now. I had also ordered a Corrallinum Japanese maple, which did not have characteristic features of that specific cultivar. I did emailed the company to let them know that they sent the wrong one, 3 times... no answer. I want to mention that I am very familiar with corallinum maples, I had a beautiful specimen in a pot, and someone walked away with it. I am so sad about this... its been 3 years. I want to warn anyone considering buying fron Japanese Maples And Evergreens website. Consider other companies and be more safe about it. |
Negative | brentirwin3435 (1 review) | On Apr 27, 2014, brentirwin3435 Anderson, IN wrote: Posted on April 27, 2014, updated April 27, 2014 On April 27th, 2014, brentirwin3435 added the following: These positive comments must be employees because none of them are true to my experience with them. They are the total opposite. |
Negative | ppryal (1 review) | On Nov 11, 2013, ppryal RAPID RIVER, MI wrote: I ordered 2 Japanese maples from these guys. They were both supposed to be 2 year grafts. One of them was OK, but a bit on the small side. the other one was a 10" high twig with the graft completely falling apart. I e-mailed them twice, they don't appear to have a phone number (I can certainly see why ). I got no response. I opened a claim on paypal but in order to get reimbursed I have to send the tree's back at my expense and HOPE to get paid for my return shipping from them. I seriously doubt that would happen. AVOID these amateurs and buy from only reputable sellers !! |
Negative | sydneysue (1 review) | On Jun 23, 2013, sydneysue Maple Valley, WA wrote: Of the ten maples I ordered, one was dead when it arrived and one died within a few weeks. I tried numerous times to contact this company by phone as the contact email address they list on their website does not work. I have never received any response from them in spite of my pleading with them to at least return my call. I am very surprised as they claim to guarantee their products. |
Negative | treebird101 (13 reviews) | On May 11, 2013, treebird101 Bedford, IA wrote: I just received what should have been a "Gold Rush" Dawn Redwood but instead it is a plain Dawn Redwood like the rest of the ones I have. I do have 1 "Gold Rush" Dawn Redwood growing and liked it so much that I decided to get another. I figured I would give this nursery a try because they were offering the tree through ioffer.com from "Oregon Nursery" for 29.90 with free shipping. I guess you can't trust a nursery that has to go by several aliases. The tree was nice and healthy but very disappointed in NOT getting a "GOLD RUSH" Dawn Redwood. Maybe they assumed I wouldn't figure it out. |
Negative | billhollid (1 review) | On Nov 28, 2012, billhollid Lake Ozark, MO wrote: I ordered two Japanese maples from this company and they were lost in shipping per the USPS tracking info I received. I forwarded that info to Japanese Maples and Evergreen company via the email address given on their website, but they NEVER responded to multiple emails from me requesting that they re-ship and that I would gladly pay again for shipping costs. NO response!!! Total ripoff. |
Negative | shibagirly (1 review) | On Jul 30, 2012, shibagirly CAMINO, CA wrote: I came across these guys on ioffer. I've paided for five trees, but only got four of them. One of the trees I actually received died. All but one arrived in poor condition. One tree showed up looking like a hack graft that they did the night before, with only one tiny little twig glued on. The one that was in good shape I didn't even buy. They accidentally sent me a coral bark maple, which arrived folded over in two small boxes taped together. I emailed them and insisted on paying for the tree. They gladly took the money. Then the next tree I paid for, a three foot Emperor I japanese maple, never came. I paid $19. The charge went through on my Visa, I checked. I tried repeatedly to contact them, but never got a response. I asked them to either refund my money or send me the tree. No response. Nothing. I will never buy anything from them again. The grafts are sloppy. But I guess that's why their trees are so cheap. You get what you pay for. |