Comments regarding Florida Hill Nursery

Wow! I'm thrilled with these plants! I ordered 7 elephant ear plants. Several of them are less common varieties and not available where I live or in any catalog I've seen. Today they all arrived in perfect condition, two days earlier than promised. The well-grown young plants are all healthy and vigorous, and between roughly 9"-18" tall. I live up north and normally, when I buy a tropical variety as a bulb, I have to wait at least a month for it to grow this size. Buying vigorous young plants is much better! I was surprised at some of the complaints here regarding lack of email communication and so on. From what I can tell, this is a small business that focuses on growing unusual tropicals with lots of love, attention, and skill. I don't know of anywhere else I could get these plants, already with multiple leaves on each one, delivered in less than a week -- all at a good price. I wish I could attach pictures of these plants. Even my husband is thrilled!

I made 3 orders over the weekend trying to track down some less-common elephant ears for my zone 5 garden.
I received this one in the mail before the last one even shipped out.
It appears to be the correct plant, was extremely well-packed and remains robust after potting up.
I never received a confirmation or tracking number, but that is less of a big deal to me than the fact it arrived promptly, intact and healthy.

I ordered two fig trees on September 12th and received immediate email confirmation of my order. Received email that my order was complete on September 14th and plants arrived today, September 22.

Plant size as described. Price was very good.

I placed an order in early July and received it in good condition exactly as described a few weeks later. In between, there was no communication (tracking number or reply to an email inquiry for a status update) from the seller and the login I'd created for their website to monitor my order didn't work, so that could be improved. However, it is the tail end of the shipping season and many operations are overwhelmed given the pandemic, so I am just grateful to have received my order and not to have been ripped off. I would probably order from this place again, as they have unique stock.

I had a great experience with Florida Hill nursery. I placed an order for 2 banana trees and a colocasia on June 11,2020. I got an email receipt from the nursery and from PayPal. My order was processed and a label was made 6/13. My order shipped 6/16 and arrived at my house in GA 6/18. I received all of my updates via USPS. The plants were packed well and I received them in great condition. They were labeled and the soil was moist. I would order from this nursery again.

I ordered 3 Tophat and 2 Northblue blueberry plants from Florida Hill Nursery. My order went through quickly with PayPal on May 25, shipped through USPS (tracking sent to my email) May 29. Several days passed, and I got worried that my packages would be slowed down by COVID, looters, and protests and my plants would be dried and dead. Surprisingly, all 5 arrived today (June 10) very much alive and green. The soil they were packaged with was still moist! Also, everything was labeled. These will be a great addition to the beautiful berry patch my husband just built for me.

I understand some people’s concerns with not receiving communication from this nursery, but I’m in California and have ordered from them several times. I’ve mostly ordered different elephant ears. Every time I’ve ordered, my plants have showed up looking healthy and well secured in their packaging. I wouldn’t hesitate to order from them again.

I read the reviews here after placing my order and became a little worried. I placed my order online 5/11/20 and received my plants 5/19/20 (today). So more than happy with the shipping time.
Plants look good. They were packaged fine. They are a little small but I don't care because I ordered Banana Trees. They grow fast. So I'm not worried about their size. I bought 4 plants plus shipping for what 1 plant costs at a local nursery. I'm very happy with my purchase and Florida Hill. This is my first order with them. I will order again.

I saw the reviews and I was extremely hesitant to order. But I really wanted a pink lemonade blueberry bush and they were the only nursery with them in stock and also the price was extremely reasonable. Took exactly one week after ordering and my plant is exactly as ordered and arrived nicely and safely packaged. I will 100% order from them again.

Wow, I see a lot of angry gardeners here posting negatives on Florida Hill Nursery. so here is the scoop or as I experienced it.
1. These guys never answer the phone or their e-mail. I tried several time to verify they were legit as I am close enough to drive there and their prices are great. Because of this I did not order for 2 years.
2. These guys prices are 1/2 what everybody charges and they are in my climate zone so I ordered something expecting to never see my money again. to my surprise it showed and was healthy,
3. I have since placed about 5 orders. All have arrived as ordered, healthy and well packed.
It is my opinion that these people spend their time in a sterile environment cloning and grafting. It's what they do. they do not communicate well with outsiders but neither do I.
Maybe they don't speak english, maybe their child process the orders. Who knows. All I know is the prices are great. the plants arrive healthy and grow into prime specimens. however the plants are small when you get them. I guess that is best for shipping

09/27/19:
I just received my order of some very fragle plants from Florida Hill Nursery, and I can't be more pleased!
They came across the entire continent, then across a body of water which is equal to the same distance, and they look fresh and well cared for at the time they were packed, and it shows.
I can certainly tell that this company has employees who care about what they do and how the plants look when they arrive. There have been times when mail-order companies don't care for their plants even before they get into the shipping containers, and it shows. Florida Hill really takes care, and I've been a returning customer for many years, and this is what I always get. Even though it shipped 5,000 miles.

Of all of the mail order companies out there, I certainly would rate the Speed, The Freshness/Health, and the Quality of the plants to be top-notch. It doesn't hurt that Spring Hill is also affordable, which allows me to get a few more plants while I'm at it.
I give Florida Hill a strong "A" for my overall experience, and that doesn't happen too often with all these new companies popping up. :)

Price: Excellent
Packaging: Excellent
Shipping Time: Good
Shipping Cost: Excellent
Communication: Poor

Ordered 3 banana varieties: Raja Pisang, Gros Michel & Double Mahoi a few months ago. The plants were packaged well and are currently thriving.

They were out of Blue Java & Dwarf Namwa. I contacted them requesting information regarding anticipated availability...*Crickets* (I have yet to hear from them).

I think FHN could do better with communication. But it looks like FHN is doing it a little bit 'old school', and that's OK. Hard for me to complain when I run a business, refuse to text, and only return calls once daily.

They had a good price, delivered in a reasonable time (considering they are mom & pop), and healthy.

I joined DavesGarden to post a review to counter some of the negatives. I am not questioning the negatives. In fact, I read reviews on other sites when I received no response from FHN. It turns out they have a reputation for labeling/variety ID snafus.

If I received the wrong varieties, I'll be content nevertheless if they taste good. I notice the Dwarf Namwa is in stock. Think I will roll the dice with FHN again soon.

I had a good experience with this company. Like many, I've gotten used to instant turn around time and got nervous when I didn't hear back from them or get shipping information, but my plants arrived happy and healthy 9 days after I ordered them online.

I ordered 3 varieties of banana and a dwarf pomegranate start on 3/20/19. The bananas all had 4-5 leaves with a new furled leaf on the way. The root plugs were securely wrapped in plastic and taped, and were about 1" wide by 3-4" long and the roots appeared strong. They were shipped in a 2-day Priority Mail 24" long box, with the plants securely taped to the inside of the box so they wouldn't jostle around and bruise each other.

Overall a good experience, and I would buy from them again.

Very fast delivery. Healthy plants. Will be ordering more. I'm in southern CA where I can hardly find any nurseries out side the state that will send anything with soil attached! Probably because this company has "disease free" plants?

I ordered a banana plant from this nursery. I did not know and realize all the negative comments about this nursery until after I order it. I got scared and I wasn't sure if I was going to get my shipment but it did come in less than seven days very well packaged and the plant was very healthy and living very well now in our yard. The only concern I had was they didn't they provide you with a follow up email confirming your order. But overall are experience was positive.

Placed order on 07/07/17 which contained:
1 ea. Musa Kandarian Banana tree
1 ea. Musa Dwarf Red Banana tree
Received both items on 07/12/17 and both items appear to be good condition. Quick and painless transaction. Thank you Florida Hill!

I was worried about purchasing from them after reading a few of the negative reviews, but I am happy to say my experience with them was wonderful. I ordered three fig trees, and within a week (it took about 3 business days) they arrived, The plants were packaged well and were very healthy on arrival. They were a very good deal and were clearly labeled. The next time I need fig or banana plants, I will keep them in mind!

I ordered 6 plants (the cheapest was 8.99) and only read the negative reviews afterwards so I was really worried.
I was pleased when I received them within 5 business days. All of the plants were well packed and arrived with moist, healthy root balls and no leaf damage.
I planted them immediately and they are already putting out new leaves.
The shipping charge was more than reasonable, much better than most places I order from.
I would highly recommend Florida Hill Nursery.

Ordered 4 Musa Basjoo on Memorial Day, delivered today 6/5.
The plants look very fresh and healthy and no worse for the trip.

The only thing that I think FHN could do better is order tracking/status. We're all used to the instant gratification of constant order and shipping updates from Amazon and such. But it looks like FHN is doing it a little bit 'old school', and that's OK.

They had what I couldn't find anywhere else and at a good price, delivered in less than a week, and healthy.

I'd attach a photo if I could to show the packaging but the plants were packed well with no stress apparent.
I'll post the pic on their FB page.

The only reason I signed up for davesgarden was to post a positive to counter some of the negatives. I am not questioning the negatives, just offering up that my experience was a good one.

I ordered 5 banana plants of three different varieties. Then I thought to read reviews and had concerns. No concern needed! Very fast shipping, packed very well and so much larger than I expected! Wonderful price and very healthy. All instructions for planting are on your website and very easy to watch and understand . I thank you for your superb transaction and will highly recommend you. I will shop with you many more times I assure you. Very pleased indeed!

I ordered 2 Alocasias on a Tuesday, and received the correct order in good condition 3 days later, even though the box was mashed down in shipment. I would order from this company again.

I ordered a cutting. It arrived about a week later than they advertised, I got my plant in eight days, but it was shipped with two-day-shipping. The cutting was healthy, but came with no pot. It came in a box with the plant substrate in a plastic bag, the label of the plant's common name only on a piece of masking tape written in marker. No purchase order form, no other information, just the plant taped to the box with packing tape. The cutting was healthy, and that is all I care about. I did attempt to contact them by phone to ask about additional information as to what I should repot the plant in, and other additional care, and I have not received any response---it's been a few weeks now. All I can say is that the plant was healthy overall, which is most important, but the company appears less than professional. They seem like they are just some individuals doing this out of their own back yard, not like an extensive nursery. But, the plant was a low price, and that is what I was going for. You get what you pay for! I would recommend buying from them again definately, as I am all for supporting small mom&pop businesses---I think it's cool. If you're a beginner gardener, you will need to do your own research on the plants you order, because these people are not going to help you out with any additional information or advice. If you just want a inexpensive plant that's healthy and can figure the rest out on your own, this is a decent buy. They had a rare plant for a good price! Most definately worth the money, and I'm going to buy a few more from them, and I also recommended them to a friend.

Received the plants that I ordered at the time I ordered them. All 3 were healthy and appropriate size for the price.

"On Feb 13, 2017 8:38 AM, Florida Hill Nursery responded with:

Thank you, unfortunately this platform is often abused by buyers I would take 99 percent of the negative feedback with a grain of salt the size of a football..."

I ordered a couple of passionfruit vines, a red-stemmed elephant ear, and a hardy banana. The shipment came VERY quickly...all the way from Florida to Oregon in two days. The plants were in beautiful shape and packaged well. They are very healthy and larger than I expected. Obviously, if you go to a nursery, you'll get larger plants in pots, but for mail-order starts, these were beautiful. I expect they will thrive as soon as I can get them in the dirt. I definitely recommend this nursery and I will be ordering again. They have all kinds of exotic plants that will do very well in my Zone 8b garden.

I ordered banana trees, passion flower vines, and dragon fruit. They came extremely well packed and all look Very healthy. Only took 3 days to ship. I'm excited to order from them again!

I ordered Siam Ruby Banana tree, Cryptanthus "Black Mystic" Earthstar Bromeliad , and Intrigue Canna. I was very happy with the size of the plants, packing and health. They were the proper size for the price.

I placed a small order because of the negative responses but next time I will order more because of the good experience and the price. Many places send the same size and/or smaller for triple the price.

I ordered a honey fig (Lattarula) from these folks. I was totally shocked to receive my tree in perfect order in only 4 days!
I will definitely order again.

My husband and I sent our first order, a small one, as we were a bit tentative due to some of the negative comments on this vendor. The order arrived promptly, was packaged well, and the plants are healthy. They are as large as some that other nurseries offer for 2 and 3 times the price. Shipping was incredibly reasonable. For these reasons, we are not only extremely happy with our order but we plan on placing a much larger one next year.

"On Feb 13, 2017 8:38 AM, Florida Hill Nursery responded with:

Thank you, unfortunately this platform is often abused by buyers I would take 99 percent of the negative feedback with a grain of salt the size of a football..."

Posted on June 14, 2011, updated June 5, 2014
I have received a number of different cannas and they all are doing very well. The Marmalade Skies is already flowering after about a month and looks great. The plugs that they send of the tissue cultured cannas are very well packaged and very easy to plant. They start multiplying very quickly. I put two Creamsicle in a 20" pot and the pot is more than half full of thick, healthy canes. It's nice to find another vendor who ships plants which sure look virus free and grow so quickly.
I will definately continue to buy from them.

"On Jun 6, 2014 7:08 AM, Florida Hill Nursery responded with:

Hello, thank you for the kind words. "

Posted on March 24, 2014, updated March 26, 2014
I ordered two Colocasia (Thai Giant). The description said they would be between 5" and 16". They arrived in good condition, but were TINY. The root ball was approximately 3 inches tall by about 1.5 inches in diameter and the plant above the root ball was no taller than 3 inches above the root ball. Maybe the stated size is including the root ball but I felt a bit deceived. Hopefully it won't matter and they'll grow quickly, but for $8.99 each, I would have expected a plant that was at least 6 - 12 inches above the root ball, especially given the stated size on their site. I can't say that I would order from them again. It's a shame I couldn't find any locally and they were my first choice to purchase from via mail order.

"On Mar 24, 2014 5:56 PM, Florida Hill Nursery responded with:

Hello, please feel free to email us and we will do our best to help.

I received good sized healthy looking Alocasia and Colocasia very quickly. Reasonably price and super low shipping cost. I can't wait to see them at full maturity

"On Sep 29, 2013 3:32 PM, Florida Hill Nursery responded with:

Hello, thank you its our pleasure. : )"

I ordered 4 Blueberry plants from Florida Hill and I am delighted with the results! Shipping was the same small amount--the most reasonable shipping I have found anywhere!-- for up to four plants. The plants were packed exceptionally well and showed no stress from shipping. They were small as expected from the catalog description and were very healthy. I would certainly order again from a company that shows so much care in preparing their plants for shipping.

"On Sep 18, 2013 7:57 PM, Florida Hill Nursery responded with:

Thank you, we appretiate your business. : )"

No complaints here either!!! Good selection Good prices Healthy plants Excellent shipping. I have ordered 3 times so far from Florida Hills Nursery, Blueberries, 9 of them all doing very well, 6 Iris, and now 3 Veinte Cohol bananas. I will order from them again. Be sure to check out ZONE 9 TROPICALS also!!!

"On Jul 16, 2013 12:05 PM, Florida Hill Nursery responded with:

Hello, thank you for your feedback. We appreciate your business. : )

"

no complaints here.
good communication and fast shipping. purchased four plants and they are all healthy and happy in their new home. especially love the Canna 'Maui Punch'.

"On Jul 16, 2013 12:05 PM, Florida Hill Nursery responded with:

Hello, thank you for your feedback. We appreciate your business. : )

"

I had a very good experience with this company. I ordered sunday, and the plants arrived today, friday. the pineapple was a good 5 inches larger than advertised, and the banana trees i ordered were far larger than expected. the trees were bent, but that will fix itself. my only complaint, the pineapple has an obvious nutrient deficiency. however, fertilizer and time will heal that, so all is well, hopefully :)

"On Jul 8, 2013 7:55 AM, Florida Hill Nursery responded with:

Hello, thank you for your feedback. We appreciate your business. : )"

I ordered 2 plants from them, I was very pleased with how fast they shipped them. They were packed very well to insure no damage upon arrival. The plants were very healthy and I ended up ordering 4 more plants. The second shipment arrived yesterday and everything looks good, even though the box was damaged in shipping, the plants were very healthy, all of them. I received both of my orders within one week of ordering. I live in virginia. I will definantly order from Florida Hill Nursery again.

"On Jun 3, 2013 2:04 PM, Florida Hill Nursery responded with:

Thank you for your feedback. I hope they grow up big and strong... : )"

Posted on May 7, 2013, updated May 8, 2013
I ordered 4 elephant ear (2 Black Magic, 1 Noble Gigante, and 1 Borneo Giant) from FHN and they arrived very quickly. However, both the black magics had 1 wilted leaf and look to kind of weak, the other 2 plants were in great shape. I planted them all, following instructions on the website only one day after receiving them in the mail. Both Black Magic have died the other 2 are doing well. I have emailed the company 3 times with no response in regards to this. I know that this is a very busy time of the year but customer service is a way to keep clientele coming back.

"On May 7, 2013 4:44 PM, Florida Hill Nursery responded with:

Hello Im sorry but we havent recieved any previous emails. Please email us at floridahillnursery@yahoo.com and ask for Shawn or Angela. We will take care of the issue personally."

Just received some of the healthiest and nicest grown plants that I've gotten from anyone this year, and I've ordered from 8 domestic plant suppliers and 6 tropical farms so far. Florida Hill is by far the best. Definitely will make them at the top of my list to buy from again! Thanks!

I wanted a specific variety of banana tree that only a few nurseries offer. One very big one in south ga that gets terrible reviews everywhere on the internet (plus I have actually been there and was not impressed!) and Florida Hill Nursery offered this type. Veinte Cohol. I received 4 big, beautiful plants in shorter time than I anticipated. I will definitely use them again.