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Comments regarding For Love of Roses

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  Feedback History and Summary  
5 positives
No neutrals
3 negatives

Comments:

RatingAuthorContent
Negative mlaiuppa
(4 reviews)		 On May 29, 2020, mlaiuppa San Diego, CA (Zone 10b) wrote:

Posted on May 28, 2020, updated May 29, 2020
Posted on May 10, 2020, updated May 28, 2020
I ordered $220.50 in roses on January 6, 2020. When they didn't ship by March I contacted the company. He said they weren't shipping because of Covid. I contacted him again in May and rather than give me an update on shipping he is canceling my order and issuing me a refund. Something I told him I did not want to do. I'm disappointed my roses weren't shipped soon enough and more so that my order is now canceled. I could have bought a few of them from other vendors back in January and there are some on the list I can't get from anyone else. Now I have to start all over again.

On May 28th, 2020, mlaiuppa changed the rating from neutral to negative and added the following:

It's now May 28 and he hasn't responded to three requests for a refund so I have had to issue a dispute with my credit card company. I have also left him a negative on YELP. HE's down to two stars now. Looks like he's taken money but shipped nothing since at least December 2019. That is way before the lock down. His real job is a CPA. If I needed one I sure wouldn't hire him. Not if this is an example of how he does business.
On May 29th, 2020, mlaiuppa added the following:

File a complaint with the Tennessee Atty Gen. office:

[HYPERLINK@www.tn.gov]

Complete the form to file a complaint about being charged for roses and not receiving them. You will be asked to submit documentation of when you ordered, your credit card charges, and that you have contacted Richard J. Anthony (FLOR) about not receiving the roses at least once.
Negative Neoshannon
(1 review)		 On May 19, 2020, Neoshannon Bessemer, AL wrote:

I ordered 2 roses in spring of 2019. The money was removed from my account. I never received the roses. I have emailed time and again. I have tried to call and the voicemail box is always full. Prior to this, I had bought from them a couple of times and had a good experience. I don't know what is going on.
Negative vspady
(1 review)		 On Apr 8, 2020, vspady Madera, CA wrote:

Made a purchase online before the virus hit the US, and have been charged for the purchase. Have never received any confirmation, shipping date estimates, etc. have written using their web form twice, no replies. Have called their
Numbers; one is out of service and the other has a full voice mailbox so I can’t leave a message and no one answers. Concerned the owner is unwell, or has closed the business but you can still make purchases from their webpage, which isn’t great if there is no one to fulfill orders. 😭