Comments regarding Dancing Oaks Nursery

Mixed experience ordering from Dancing Oaks over the years. I’ve received some outstanding woody plants from them over the years. Their perennials tend to be on the small size. I avoid their smaller sized pots at this point because I’ve had poor success with them.
Be prepared to jump through a lot hoops ordering from them. They offer two different prices on their website for local customers and for shipping. That’s frustrating.
They are quite selective about what they’ll actually ship. Many items they deem too large. More frustrating.
Almost every order I’ve placed ends up not having at least one of the items I wanted. This happens more frequently at this nursery than other nurseries I’ve ordered from.
Further frustration.
They also have a rolling set of available shipping dates. This ends up negatively impacting east coast ordering because they don’t open the necessary shipping dates for northeastern and midwestern locations until February. This is a bias to west coast and milder locations that can ship plants earlier in the season.
Very aggravating.
There is no way to filter their “in stock” items by what they will and won’t ship. So it takes a long time to comb through their inventory to see what is really available to be shipped. It’s beyond quirky and just annoying.
I’d still recommend them for larger sized plants they’re actually willing to ship. Be prepared to take lots of time navigating their website to order plants they’ll will actually sell you.
All in all, a lot of weird unnecessary rules and roadblocks to ordering from this nursery.

"On Feb 1, 2023 12:55 PM, Dancing Oaks Nursery responded with:

Thank you for voicing your concerns about ordering from Dancing Oaks Nursery. We are a small, rural, family company and rely on both on-site nursery sales and online sales so the website is serving two functions. We are listing plants that are too large to ship for walk-in customers and landscapers and also plants that we find feasible to ship online. Is it a perfect system? No, but it's the best our web developer could come up with at the time. I do apologize for any frustrations.
Within a day or two of placing an order, the plants are set aside in a staging area by date. This area is limited in space so that is one reason shipping dates in the future are limited. Another reason we don't allow orders too far in the future is to choose the healthiest plants closest to the date that they are shipped. In the past when we did allow long-range ship dates, sometimes a more recent crop of the same plant would be a better specimen for shipment than the one chosen earlier.
Our inventory of available plants is updated twice per month and many of them come online for the first time in good time for the cooler parts of the country to order them. We are a small nursery so, yes some things do sell out early even though we would like to have many more to offer for sale.

"

First order with this company. Also, last order with this company.

Ordered six Amorphophallus konjac tubers advertised as "6 inch rounds" on their website.

Received six packages of tiny bulblets, averaging the size of a marble. Largest two bulblets were the size of a half-dollar, the rest considerably smaller. thus, marble-sized average.

Bought seven A konjac tubers from another vendor for the same amount of money. Averaged three-and-one-half pounds PER TUBER, and were uniformly FIVE-AND-ONE-HALF to SIX INCHES in diameter...they had to be shipped in two boxes. Healthy bulbs, too, just coming off a bloom cycle.

Only reason I'm not giving Dancing Oaks the big "N" rating: their customer service rep was easy to work with re: a billing issue; and even though I am tremendously disappointed with the product, their management did perhaps make it a bit easier to swallow by adjusting down the sales and shipping prices from the original [exhorbitant, IMO] amounts.

Caveat emptor.