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Comments regarding DollarSeed (Dollar Seed)

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  Feedback History and Summary  
102 positives
5 neutrals
5 negatives

Comments:

RatingAuthorContent
Negative K_Puty
(1 review)
On Dec 17, 2022, K_Puty West Hartford, CT wrote:

Dollarseed did not mail my order. After I sent numerous emails inquiring about my order, the company eventually responded by blaming the post offfice. I asked to have the seeds resent and to bill appropriately, however, they have ignored this request and continues to ignore emails. I suspect that the company is out of business.


On Dec 17, 2022, DollarSeed (Dollar Seed) responded with:

"On Mar 24, 2024 9:15 PM, DollarSeed (Dollar Seed) responded with:

We are not out of business. We have published both here and on our Facebook page, that if you have questions about an order you need to contact me, David Moffitt, the CEO and founder to get any updates. CrownPC@Yahoo.com"


Negative leezzer
(1 review)
On Aug 21, 2022, leezzer Kinston, NC wrote:

I'm hoping this page is the same as dollar seed. I placed an order in mid-July but still haven't received it. I tried emailing several times, and I haven't received an answer. I have no other way to contact the company, but if I don't receive my order or a response, I will have to contact my bank to get the money back.


On Aug 21, 2022, DollarSeed (Dollar Seed) responded with:

"On Aug 21, 2022 3:06 PM, DollarSeed (Dollar Seed) responded with:

Yes, we are DollarSeed which is a Registered Trademark. However, many others have tried to use our name in vane, hence why we paid lawyers to register our business as a Trademark. If you did not order directly from DollarSeed.com, then you ordered from someone pretending to be us. We do our best to take them down as fast as we can, but it takes a lot of time and effort and expense. If you did order from us, please send your inquiry to CrownPC@Yahoo.com and I will look into it. It may be that you are one of many whose email was not correct, and we have your package waiting to reship due to a bad mailing address, etc."


Negative Sniles1
(1 review)
On Aug 2, 2022, Sniles1 Torrance, CA wrote:

Unfortunately I had a VERY BAD experience with them. As you can see from my emails below, I placed my order on 7/15/22 and it hasn't shipped as of 8/2/22 with no responses to multiple emails. I have filed a fraud dispute with my credit card company

----------------
On Mon, Aug 1, 2022 at 10:40 AM XYZ wrote:

Hello
This is the 3rd time I am following up on my order without a response. As you can see from the screenshot below, my order which was placed on July 15 (17 days ago) is still in 'Received' status. The lack of fulfillment of this order and zero response to my repeated emails is pretty unacceptable. I need you to confirm the date by when this will ship out by end of day, today. If I do not receive a response I will be submitting a fraud claim to my credit card company

On Thu, Jul 28, 2022 at 6:42 PM XYZ wrote:
Hello
I'm following up on my earlier email. My order was placed on July 15 and still hasn't shipped. Is there an ETA to when this will be shipped?
Regards-XYZ

On Fri, Jul 22, 2022, 13:44 XYZ wrote:
Hello
I placed this order a week ago on July 15 and it is still in the 'Order Receive' status. Please let me know when this order is expected to be shipped. Thank you
Regards -XYZ


On Aug 2, 2022, DollarSeed (Dollar Seed) responded with:

"On Aug 2, 2022 2:38 PM, DollarSeed (Dollar Seed) responded with:

Due to an overwhelming amount of new customers/orders, we do not respond to every email we receive. That would require another full time worker. We have just hire our 7th and 8th employees to help us keep caught up on orders. It has been so hectic in fact, that we have only been able to use our new camper for just one weekend this year. We try to ship all orders out within 24 hours of receipt, but at the present we are running behind schedule by around 4 days. The status in our store never communicates with our shipping program, and therefore is not updated. However, you should have received an email from Stamps.com stating that David Moffitt has sent you a package with the correct tracking information. Using XYZ as your name, and not sharing your order number makes it impossible to follow up."


Negative mammaTJC
(1 review)
On Jul 25, 2021, mammaTJC Pittsburgh, PA wrote:

I wasted $27 on seeds from this company. When he stated he did not guarantee his seeds I should have then decided not to purchase. Only the squash seeds actually grew however did not produce a single piece of squash. The other 24 types of seeds, though planted twice, either did not grow correctly or did not grow at all. In saying that IF they grew seedlings that all looked exactly alike, grew long and leggy, then just died. None of these seeds yielded a single vegetable, herb or flower. This was very disappointing as of course as we purchased/planted the seeds to grow food. I advised the owner on three separate occasions including sending photos and he did nothing. Please do not waste your money on these seeds. Now it is too late to plant new seeds, too late to buy good plants, and as we depend on our planting for food we are at a loss due to this company. Too date he has still not refunded our money.

Negative LightofLilies
(1 review)
On Jul 14, 2020, LightofLilies Waldport, OR wrote:

Posted on July 13, 2020, updated July 14, 2020
Posted on July 12, 2020, updated July 13, 2020
Posted on July 12, 2020, updated July 12, 2020
I feel that Dave isn't a very mentally stable individual, nor do I feel he is very knowledgeable about gardening.

I kindly emailed him to ask about the specified cultivar of Clarkia that is directly stated on the website. The picture of his Clarkia does not match what the cultivar "Mountain Garland" Clarkia should look like. He quickly shot back a passive aggressive response stating he isn't sure what "misled me to believe" that his Clarika was "Mountain Garland", and that I was mistaken. The way he articulated his email was like an angry arrogant child. I kindly informed him it was directly listed in the listing for his Clarkia seeds on the website, and even shot him over a screenshot from his own website. I then got a rambling passive aggressive response stating that I somehow didn't understand the process of cross-pollination and that this some how had something to do with why he was denying that his variety stated on the website was "Mountain Garland". Excuse me, what? This has nothing to do with misrepresenting a variety and then denying that you even have "Mountain Garland" listed on your website. He said he merely copy and pastes descriptions. Oh, I see. So he really has no idea what he's doing, then. Nor does he know much about the plants he's actually re-selling from other more dedicated companies who are actually PASSIONATE about the seeds/plants they cultivate and grow.

It either is or isn't that variety. I didn't need a childish response like this. It was a simple question. His response was incredibly immature.

It doesn't end there. Next, When I asked a simple question of how he acquires his seeds (from where), and kindly asked if he grows or collects his own seeds; he again, responded like a child, rambling on and on about how he couldn't POSSIBLY have the time to manage packing seeds and actually growing his own plants. Seriously?

Wow, excuse me for being curious as to if the owner of the company actually grows and collects their own seeds. You know, many seed companies do, so it shouldn't be so shocking that a customer would inquire about the source of their seeds.

I don't think I want to purchase from this company ever again. David seems like an over grown man-child sitting on a high chair who probably rather hang out on a computer all day as an internet addict re-selling some one else's seeds rather than get his hands dirty in the soil and spend more time learning about the actual seeds he's selling.

I prefer to purchase seeds from some one who actually speaks/writes like an adult and whom is actually experienced in gardening. That said, glad every one else was happy with their seeds. Personally, I have to believe in the company and know they are passionate/experienced in gardening. Seeds from an online troll is not what I had in mind..


On July 12th, 2020, LightofLilies added the following:

I also noticed something -

These comments are very likely fake (at least a big chunk of them), and most are likely written by David himself. Critical thinking skills here: FIVE positive reviews posted about his company on THE SAME DAY? That is actually unheard of and doesn't happen on Dave's garden. Not many people take the time to review a company on Dave's. Not even Baker Creek Seeds in Missouri, which is one of the largest seed companies in the world, gets 5 separate reviews in a SINGLE day on Dave's Garden.

You're a maniac, Dave. Don't pretend all of these reviews are genuine. Its obvious many of these were written by you.
On July 13th, 2020, LightofLilies added the following:

Sure, David, Sure.

No, I'm not a "Disgruntled" gardener. I have never had this experience with a seed company and I have been gardening for decades - not once have I had such an unprofessional reply to my emails and childish refutes. You said you copy and paste all your descriptions. To outright deny that you had "Mountain garland" listed on your Clarkia description, then not even apologize for having not noticed once I proved it to you, is sad. You were determined that no where on the website had you stated it was Mountain Garland, and that I was "misled" in thinking so. I kindly sent you a screenshot. Instead of being Rude and going on a rant, you could have said "Wow, I didn't notice that it said Mountain Garland, it looks like it indeed does say that. I apologize for telling you that you were mislead".. You denied having even used that in the description and wouldn't even admit you were wrong. I didn't need a long rant about how cross-pollination works.

You probably didn't even take the photo of the Clarkia on your website. Would you like to deny that too? A simple image address search showed me you took it from here -> [HYPERLINK@www.paseseeds.com]
You used the image from paseseeds, it appears. And according to that stock image it isn't even Mountain Garland. Its listed as Lilac Pixie Clarkia. Check mate.

It is not a sin for some one to NOT read your long, run on sentence rant on your website about how you've "Changed the industry", and so on. Most of your self-worship talk is smoke and mirrors.

Glad you can fool most people, but you can't fool me. If I were you, I would brush up on your customer service skills and learn how to speak with grace and kindness over coy/chop self-aggrandizing replies.
On July 14th, 2020, LightofLilies added the following:

Nice deflect.
On Jul 14, 2020, DollarSeed (Dollar Seed) responded with:

"On Jul 13, 2020 11:56 AM, DollarSeed (Dollar Seed) responded with:

Wow, was that awful harsh. Did you know that I can\\\'t post my own reviews, as I am the owner of this company? These are real reviews. The reason for the high number, which include the actual order numbers, was because we were running a contest at the time.
Back to the main subject, which I did explain in the email I sent to you. We purchase our seeds in large bulk quantities from major seed houses throughout the US and repackage them manually under our own brand. Our site even tells this in our about us section.
All of our flower seeds come from one source, and that source is the one that provides us with the needed description of each variety we carry. They also provide us with the pictures that represent their products.
As for me not getting my hands dirty? Wow, is that so far from the truth. Before we even started this business, I ran market gardens. Our little stand was representative of 32 large raised beds that we grew almost 100 different vegetables from. Those vegetables were sold at harvest, garden to table. Much like you would find at a Farmer\\\'s Market.
You are welcome to go look us up at \\\"The Human Flower Project\\\" where we started by giving away over 10,000 free packages of hand harvested and Marigold seeds, prior to kicking off our opening in 2010.
And yes, cross pollination can cause a variety to not grow true to form.
We know we can\\\'t please everybody all of the time, but just this year alone, we have pleased 10\\\'s of thousands of gardeners, and have no intention of stopping anytime soon. Thank you for your opinionated review. Not everyone will read it. Hopefully many that do will understand you are just a disgruntled gardener.


On Jul 13, 2020 3:42 PM, DollarSeed (Dollar Seed) added:

PaseSeeds, another NY company that purchases their seeds from many of our same suppliers. You\'re talking about a company that sells 25 pepper seeds from $9.95 on up? Go ahead and play with them if you wish. We did not use their photo, nor would we ever use a non-supplier photo for any of our seeds. We sell twice that amount for just a Dollar. Comparing apples to oranges makes you the fool.
This is not the place or platform to run your rant. That is what Facebook is for. Please stop!


On Jul 14, 2020 8:07 PM, DollarSeed (Dollar Seed) added:

Last email received after all of this: Disregard the last email,
It appears my sensitive plant seeds came from another company. Not yours. "