Comments regarding eFowl.com

Our chicks were hatched and shipped on March 2 and we received them on March 4. They were beautiful healthy birds. They are about two weeks old now and still doing fine. eFowl.com has wonderful customer service. We are so pleased with our order we are buying more. :)

Our order of 10 ducklings arrived this morning at 6:30 AM, all the babies are healthy and lively. We are so pleased with the service from E-Fowl, they did exactly what they promised to do and that is send us top quality ducklings. They even put in one extra baby in case we lost one, but all are fine. The instructions were included although we had already printed them from their web site. It is fun to look at all the variety of waterfowl they offer. We will order more from them I am sure.
Wish I could give them a higher rating than just Positive.

Just received my 3 Cayuga ducklings from Efowl.com.They arrived perky and chirping.My experience was very positive.Ordering was easy and they came with "instructions" on care.I will order again and again from this company.
Michelle Smith
Iowa

I am very pleased with eFowl's customer service and prompt response to any questions I have. I will definitely order from them again when in the market for more ducklings!
Thank you eFowl for everything you do!

This is my 2nd year of doing business with eFowl...and it has been a pleasure. Their customer service is by far the best in their respective business category. As for quality...I am super pleased with all of the chicks I've ever received from eFowl. And I will continue to do business with them...they just can't be beat when it comes to taking care of their customers.

We received our chicks today and all are doing great even though the temperature was in the high teens. Efowl included several extra chicks with our order and all are very healthy. We live in a small town in Washington state and the chicks arrived one day after they were sent. Efowl will get another order from us next year.

My goal is to raise Wood Ducks that will return to my pond to breed every year. I did this with Mallards twenty years ago and I still have several breeding pairs of Mallards which return every year. But I have never raised Wood Ducks.
eFowl's advice on how to go about his was excellent, they really know ducks! So I built an aviary and ordered two pairs of Wood Ducks to start my breed and release program.
The ducks arrived this morning, active, healthy, and eating an hour after entering their new home.
I give eFowl the highest ratings for knowledge of their product, communication, and good service. My only complaint is that although they informed me when the ducks shipped, they could not tell me what day they would arrive on. Fortunately they arrived the next morning from half-way across the country!

"On Feb 16, 2011 5:51 PM, eFowl.com responded with:

Thanks for your feedback. I'm glad that your Wood Ducks arrived safely and timely.

We would love to be able to give customers more accurate arrival time frames, but unfortunately the Postal System does not offer us concrete arrival times or order tracking. Thus, we can only go off of the data we collect for usual shipping time frames.

This is definitely a feature we are working to improve though. "

When I had problems with mail delivery the company worked with me beyond the call of customer service to make sure I received my seeds. I did! And they are great! Just in time to start seedlings.
I could wait to post on my social networking sites the great success I had to my fellow Master Gardeners. Thanks to "Jessica" I was treated like a special customer. Now I see every customer is treated that same way! I will be shopping here regularly.

"On Feb 7, 2011 3:01 PM, eFowl.com responded with:

Thanks so much for your kind words. We strive to facilitate smooth shipping and delivery of products which can often be tough to send. I am glad we were able to work out the issue to your satisfaction.

Also, it looks like you are reviewing products purchased on eGardenSeed.com, another of our green oriented business. You can see eGardenSeed.com's full profile -
http://davesgarden.com/products/gwd/c/7485/"

This was the first time I've ever ordered chicks through the mail and I was a bit leery, especially seeing as it is still Winter. All 20 of the Rhode Island Red chicks that I ordered arrived alive and well. They return emails propmtly and answer any questions you may have about their birds including just general questions like how do they sex them etc.. It was a very smooth experience dealing with them and will do it again in a heartbeat. My experience went perfect and I can tell that, had it not gone so well, they would have worked with the problem until I was fully satisfied. It was interesting just visiting their website and reading about the various birds they have available. Wish I could find a car dealer that worked like these folks. :)

This was our fisrt time buying chicks through the mail and I was excited to find all my chicks were all ok and good so far. We will recommend to every one that is interested in buying through the mail EFOWL is the way to go. I was emailed one afternoon they were shipped and it could take 1 to 3 days to get here and they arrived the very next morning in the post office and now were have our babies It was a great experience thru the mail. Thanks eFowl we will use you again Thank you Sassie49

"On Jan 14, 2011 4:27 PM, eFowl.com responded with:

Thanks for your feedback. I'm glad you had a good experience."

EFowl has got their act together! Great website, fantastic customer support, constant communication, and most importantly... I received very healthy birds (more so than any I've bought locally). I won't hesitate to refer or purchase from them again. Cheers.. John

"On Jan 14, 2011 4:27 PM, eFowl.com responded with:

Thanks John, we appreciate your referrals!"

This was my first time buying Ducks ever. My experience was amazing! Efowl has excellent communication, great prices, and an excellent selection of birds! My birds arrived safely and very healthy. Being that this was my first time owning Ducks the whole experience was new. Efowl included a care intructions sheet with my order. It really helped me get started, so thank you Efowl! Efowl is a great place to get any type of poultry. They have excellent customer service. I'm very pleased and will DEFINETLY shop with them again very soon. Thank you!

"On Jan 14, 2011 4:29 PM, eFowl.com responded with:

Cool! I hope you enjoy the experience. We are actually building a Care Guide section of our website, where users can find all the info they need for initial bird care for free."

I am very happy with the service I have received. My ducklings arrived as I was told, healthy and safe. Good communication, prompt e-mails. Would do bussiness with them again.

"On Jan 14, 2011 4:28 PM, eFowl.com responded with:

Thanks! We strive to give accurate info throughout a process which can be a bit unpredictable at times."

I live in Alaska, and have always bought birds as close to home as I could. I usually lose one or two on the trip from the lower 48. However, This time my birds (all of them - from Texas) were alive and well. Thank you efowl....
Ralph

"On Jan 14, 2011 4:30 PM, eFowl.com responded with:

Shipping to Alaska is actually a lot easier than a lot of people realize. The Postal Service has their act together up there..."

I just received my pair of Red Golden Pheasants that I ordered in September of this year and I have to say that I am completely satisfied with the condition of these birds. This company seems to put the health and welfare of their birds above all else. I would not hesitate to order from them in the future nor would I hesitate to recommend them to any one else looking to purchase birds. I am looking forward to doing business with them in the future.

"On Jan 14, 2011 4:31 PM, eFowl.com responded with:

I'm glad the Red Goldens arrived safely. Shipping adult birds is quite different than shipping the day-old poultry. It is something we've come to pride ourselves on and excel at."

I received my pair of mandarin juvenile ducks in Oct. 2010. They were shipped very quickly. Communication from the company was very good
and the ducks are beautiful and very healthy looking! I would have no hesitation recommending efowl or ordering from them again.

"On Oct 7, 2010 11:06 AM, eFowl.com responded with:

Thanks so much! We really appreciate your feedback."

I purchased a variety of baby ducks from e-fowl.com and received them as brand new ducklings on May 4, 2010. I ordered 10, but they sent 11 in case one would die. They were very healthy and have all survived. They are now a little over 4 months old and are absolutely beautiful healthy ducks. I plan on ordering chicks from them in the spring, and I have no doubt that I will receive healthy chicks that will grow to produce great eggs.

"On Aug 30, 2010 11:06 AM, eFowl.com responded with:

Thanks so much for your feedback!"