Comments regarding Leaves and Petals Garden Center

A desperate cold call to Leaves and Petals searching for a dwarf male Gingko Jade Butterfly tree was immediately answered by Raphael who said, “I think I can help.” Whew! Been looking for almost a year for one as a memory tree.

Although there apparently were none in his inventory, Raphael quickly undertook a search in the area and found exactly the tree I wanted. He sent a couple of pictures to confirm that it was the one, and when I responded yes he drove to the grower and picked up the tree. All along he was keeping me abreast of the situation and then I asked him about shipping to Colorado. No problem! Other nurseries in Oregon and Georgia had refused to ship a tree to my arborist, but this was a no brainer for Leaves and Petals. The shipper had a family emergency and was quickly packaging all of L&P’s orders, and Raphael made sure my order made the shipment.

The tree arrived in perfect condition, thanks to the care with which the shipper crated the tree. Now it is ready for planting.

It is such pure joy to work with a company that exceeds your expectations. While others found this rather unique problem (for me) too hard, Raphael made it seem easy. I recommend Leaves and Petals unhesitatingly – it is without a doubt a first-class, five star plus company! Thank you!!!

My spiral Rasen cedar, bought Sept 2014, did not survive an erratic Ohio winter. Leaves and Petals honored their warranty and sent me a spectacular Rasen in replacement, in the best packing I have ever seen, the day after Mother's Day (to avoid late frost.)
Great customer service, and commitment to plantmanship!

I had ordered a plant from Leaves and Petals in the past and was very happy with my order. More than happy, although I didn't make a comment on here.
As a landscaper, I was having problems finding some plants locally which Leaves and Petals carried. I remembered them and ordered from their website.
I couldn't let this delivery go by without commenting on the quality and service I received. Not only was I able to find the plants I needed, but the quality of the plants were exceptional.
I've purchased a lot of plants locally and their plants were either up to par with the best or better than anything I have found.
I am a convinced customer, it's not coincidence. This company delivers what it promises. I recommend it to homeowners and landscapers alike. I doubt there is a better online nursery to purchase from. Absolutely superior in every way.
Thank you Leaves and Petals!

Houston,Texas-ZONE 9A

I love Japanese maple tree they come in all shape,size and colors, I can touch and stare at them as long as I want without offending them, I was looking for a good nursery to buy from , my first experience very bad, searching for weeks online , until I found Leaves and Petals Garden Center webpage , I call 678-691-8471 Raphael answer the phone, talk to am about my experience over and hour, he tell's me he can help and that he would even sent pictures of the plants, he was nice and easy to talk to even recommend Fourth Edition J.D. Vertrees & Peter Gregory book about all different kinds of Japanese maples I am reading now learning a lot, I purchase 2 large 5+FEET FULL& BEAUTIFUL Japanese maples - Bihou and Jordan love those trees,it is to hot to purchase any more maples can't wait for fall--- very happy camper !!!

Posted on May 21, 2014, updated June 7, 2014
I'm a new customer of Leaves and Petals. I have nothing but great things to say about this company, especially the owner Raphael. He has taken the time to give me a personal phone call, and has sent me emails, to explain to me the status of my plant orders, and to educate me on how to be successful in growing the plants I have ordered from him. The phone conversation was not rushed, and I could tell that he wants me to succeed in growing the plants. His emails are very detailed. One actually included a newspaper article about a tree I ordered from him.
The first plant (gardenia) arrived yesterday. I ordered the smallest size from Raphael's list, thinking I'd start small so that if the plant doesn't make it, it's at least not a lot of money. Raphael sent me instead a 3 gallon plant for the same price as the small one, and the plant is just gorgeous. Every stem has a bud!
2 more plants coming. I can't wait to see what they'll look like.
Thank you very much Raphael. It's truly a great pleasure doing business with you. I feel like you treat me as a friend you've known for many years.

This was my first time ordering from this company and I could not be happier. I ordered a Moonrise and Beni Otake Japanese maples in the 3 gallon size and they are very healthy, good size trees. In fact, they look better than a lot of the trees at my local nurseries at a comparable price. I have ordered from other online nurseries in the past and have received "tired" looking plants, so imagine my delight when I opened the box to find healthy, happy, fully leafed out trees. They were also very prompt about responding to my emails with regard to shipping and plant information. They are now my go to online nursery.

I just happened to find this nursery online & checked their ratings on Dave's Garden. I have talked to the owner several times & he is gracious, knowledgeable & wanting to provide the best service & products possible. I ordered 3 trees from him & the quality & size is beyond any other nursery online or locally in my town. The procedures his nursery follows to ensure satisfaction should be used by other companies. I will never use another company but his. The nursery even carries new trees that are rare & hard to find. My order was shipped on Monday & I received them the next day. They make sure your order never sits in a truck or warehouse but loaded & sent directly to you. Everyone should look at his site & products - you will be as surprised & satisfied as I have been.

Finally! I can purchase plants online and expect to get what a company advertises... or in Leaves and Petals case, better than they described their products.
I couldn't believe their customer service. They spent the time necessary to explain to me everything I needed to know about the plants I would be receiving. There were no dots missing or t's uncrossed. They not only lived up to my expectations (which I'll admit is quite high), but exceeded it in a way no nursery has done before. And I have been ordering online and through catalogues for over 30 years.
Leaves and Petals staff - congratulations on a job well done! You have proven to be as honorable a company as you advertise yourselves to be, and the quality of your products is SUPERIOR, SUPERIOR, SUPERIOR!!!
You'll be getting my business from now on forward.
And please thank the young lady (I can't remember her name) that took the time to explain which plants would do best for me. I could not have been more pleased.
You are truly professionals!

Ordered a 1-gallon Moonglow Sweetbay Magnolia from Leaves and Petals this month. L&P sent an email explaining that they were heavy in 3-gallon inventory and offered me the option of up-sizing for a small charge. I agreed. The plant arrived very quickly, maybe next day. It was very full and healthy-looking. I have probably received twelve mail order trees and shrubs over the last two years from a few sources, but this one was the most vigorous out of the box. L&P also ended the email chain with some helpful planting and pruning advice specific to the Moonglow. Good experience all around.

About a year ago I turned to “Dave’s Garden” to assist in locating an online nursery which could provide a Cryptomeria Japonica Black Dragon. I was reluctant to seek another online vendor since I had previously been disappointed by the resulting deliveries from others. After reviewing Leaves and Petals‘web site I called to see if I could develop a comfort level with this vendor. Winter was approaching and my concern was the late planting. Long story short, the tree arrived in its #5 container days later. A well packaged, reasonably priced plant of good size, color, and form, which actually exceeded my expectations.

I have since purchased three different trees from this garden center and have had no problems. After viewing their new web pages I am sure more will follow next year as I focus away from trees and onto flowering shrubs and plants. Customer service has always been helpful answering my questions, making suggestions, or occasionally critiquing my selection given growing conditions and location.
A satisfied customer.

I received a mimosa tree today from Leaves and Petals Garden Center. Not only did the tree arrive in excellent shape but it was packed extremely well. It included both stakes and ties for when the tree is planted. The tree was big and the roots were large and healthy looking. I was very pleased!

I will order from this company again for sure for all my gardening needs!

Posted on May 11, 2012, updated June 3, 2013
I have ordered and received a number of trees over a period of a year and everything has been greater than expected and quality. I will order more in the future.

I ordered a five gallon Ruby Falls Redbud tree. This tree is new and very difficult to find. I received my tree five days after my order date and it was in good condition. Customer service was very friendly and personal. They even wanted me to let them know when I received the tree. They answered all my questions and even agreed to discuss companion plants. The tree is in the ground, beautiful and thriving. I am looking forward to more unique plants from Leaves and Petals.

I was in the market for a Bihou Japanese Maple. I had to look no futher when I contacted Leaves & Petals. The tree is awesome. I was so happy; I couldnt wait to put it in the ground. The staff is very educational. The company didnt only sell me the tree; I was also educated on the type. Now I am asking Leaves & Petals suggestions for other types. Such as a japanese maple that is known for its orange foliage and one that is known for its bronze foliage. By choosing Leaves and Petals I know I will have them soon.

I received my order last night and everything looks great! Thanks so much for the GREAT customer service!

I have a collection of over 40 Japanese Maples. This spring I purchased a Watnong from Leaves and Petals. The plant arrived in perfect shape and has done very well for it's first summer in hot northern NJ. It has vigorous new growth even after the shock of being shipped and re-potted.

The folks at Leaves and Petals have been responsive to emails and general discussions concerning JM's. I highly recommend them.

I've been buying plants, trees and shrubs online for years. Never and I do mean NEVER have I encountered a more wonderful website. All of the folks I have dealt with at Leaves and Petals are so helpful and willing to go above and beyond expectations. They are quick to answer any questions. They are kind and curteous...folks you know immediatley that you love working with.I have been even more thrilled with the quality of the trees I have received from them. Leaves and petals has become my new favorite web site and I am passing their name on to all my gardening friends especially those looking for Japanese Maples.

We recently purchased a Red Bud tree from Leaves and Petals. It came nicely packed and arrived at my home very quickly. I had a few questions on planting so contacted them via email. I was surprised by the knowledge and expertize I was greeted with. The customer service I received is truly customer service at it's best. I corresponded with Judson who not only answered each question I had but gave me valuable tips as well in a courteous and professional manner. I absolutely LOVE this company and they are on top of my gardening list in every respect. I am a satisfied customer!!

I have had the very best experience with this company. To start with my order arrived promptly and in good shape. It was also a very generous size bare root tree. Since I had some questions about how long it would take to see first growth I contacted customer service by email. Their customer service department is the absolute best I have ever dealt with. They answered every question I threw at them. I will surely use this company again for my gardening needs. A+++++++++++

This review is for shopleavesandpetals.com.

This company goes above and beyond in their effort to please. I have exchanged many emails with them and have found them to be curteous, compassionate, and helpful.
I ordered 9 Thuja green giants from them April 1, 2011 and received them April 29th, 2011 (delayed per our agreement).
When there was a mix up with the shipping dates which caused the trees to sit in the boxes longer than anticipated (I was out of town), Leaves and Petals (Raphael) stood by their guarantee and even offered a partial refund of 25% due to the error (created by tornado damage they incurred).

I am very pleased with the quality of plants, shipping, communication, and helpfullness of this company. If you are looking for great plants and services, shop here! I will certainly recommend this company to my friends!

From selection, ordering, shipping to follow-up and answering questions months after we recieved our trees - Jennie and the staff at Leaves and Petals have been outstanding! Our (several) trees were delivered fast and in perfect condition and are now thriving in our backyard. We had questions about winterizing and fertilizing and received quick and complete responses to all of our questions. I would highly recommend them to anyone considering an online plant/tree purchase!

The products that I ordered were beyond my expectations & their service was exceptional! Everything was beautiful and I look forwad to my next shopping experience. I'll certainly recommend Leave and Petals to all of my gardening friends.

The best experience I have ever had with purchasing a plant online. Not only did they have the plant I was looking for (one that I could not find locally), but the price was right, the service was beyond my expectations, and the plant was just what I was hoping for when it arrived. I have had it in the ground for close to a week now, and it still looks great!

Posted on September 27, 2010, updated September 27, 2010
Ralphael of Leaves and Petals has been a life preserver. He took all my orders of Crepe Myrtle trees 3 of different color.The yard will have Red White and Blue trees. He also took orders for other trees. The I was so pleased to find the Redbud Forest Pansy tree. I ordered 2 of those. Imagine Purple leaves on a tree for color. Then Butterfly bushes. He was able to get all of my wishes rapidly in 2 weeks much sooner than expected. The best thing is the plants were all in great shape for the Fall Planting 5 Stars Ralphael Bravo

I am a long-time customer of the larger online nurseries outlined in Dave's best picks. I recently ordered a crepe myrtle from this company because, in all honesty, they were the only online offering for this particular tree. I ordered it, with great reservation, shipped to NM in the hottest part of the summer (the previous order from a closer and more lauded nursery arrived DOA, both UPS ground). This crepe myrtle is a gorgeous speciman, more mature and healthy than perhaps I have received from any online nursery and even exceeding the expectation from their website. It is evident that the folks at Leaves and Petals take their time to prepare and ship, not to mention propagate top notch products. Thank you. You folks have been added to favorites.

I had an excellent experience with shopleavesandpetals.com. Their customer service was top notch - Raphael went the extra mile to explain things to me and to answer my numerous questions. He was very honest and did not try to upsell when I inquired about a plant that was borderline for my hardiness zone. Leaves & Petals have a wide selection of plants and their prices are very competitive, especially considering that shipping is free and they ship the plants potted. My two trees arrived in good shape 2-3 days after they were shipped. Their website was easy to use to place and track the order. Raphael was quick to follow up and answer any questions I had after receiving the trees. It was a pleasure doing business with them and they will be my first place to go to for my new garden.

I am extremely pleased with leavesandpetalsgardencenter.com They offer highly personalized, courteous, and prompt service. Their inventory of plants is very interesting, and they're a great source for traditional garden plants, as well as hard-to-find items. From Leaves and Petals Garden Center, I was so glad to receive the rarely available Magnolia "Alta" as well as the hard-to-find Holly "Wirt L. Winn." Both are beautiful, strong, full plants that were packaged well and arrived in excellent condition. I definitely look forward to ordering again from Leaves and Petals Garden Center, and I'm glad that I have another great source for garden plants.