Comments regarding NewGardenPlants.com (New Garden Plants)
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Comments:
Rating | Author | Content |
Neutral | esanita (17 reviews) | On Apr 20, 2013, esanita Tyaskin, MD (Zone 7a) wrote: Posted on April 18, 2013, updated April 20, 2013 On April 20th, 2013, esanita changed the rating from negative to neutral and added the following: I've changed my rating to Neutral, based on the very concerned and immediate email I got from Pete, although I dithered between Neutral and Positive: "If your not happy with your order either are we. What do I need to do to make you satisfied? We go to great strides to package our plants so they will not move under most circumstances. However we do have a few that get bumped around more than we would like them to. I would like to do whatever I can to make it right w you. Can I issue a refund or reship new ones for the plants that did not arrive in good condition." Since so many dg posters had such positive experiences, I guess mine was just one of those things that slipped though the cracks. I'll try ordering from Pete again sometime and see how it goes. |