Comments regarding Sunshine Flower Bulb

I can't say that I'm very pleased with customer service either. I received (10) Allium Gladiator bulbs with soil-borne White Rot disease and they have had me jump through hoops to get them to support the sale. Since they already have my money, they offered some reduced credit or to refund half the price I paid, and now they don't respond at all. They've taken my money, provided sub-standard, diseased product, and have not acted very responsible to stand behind the product or their error. Based on the other post below, it sounds like they've ruined the reputation under one company name and have started anew under another name. Not a good way to start. I'm to the point that I'm going to call my credit card company and just issue a chargeback. I'm done with trying to contact them and being held hostage for their mistake. This is very poor customer support.

After reading all the positive comments here I thought I would give this place a try. I needed assistance in placing my order so I called them about 10 times & never once did I get anyone, it was always an answering machine. I emailed them & thought they would help but never did. They answered my first email & then completely ignored & would not help complete the order. I could not understand why especially with all the good feedback. I am wondering if they were bought by someone else. This is their email on sunshineflowerbulbs website support@gardenvalueoutlet.com. I googled that email & found http://www.gardenvalueoutlet.com that uses the same email & phone number. gardenvalueoutlet has a couple of negative rating of daves watchdog & is affiliated with Sellsonic.com (according to daves) & sellsonic is affiliated with (according to daves)10 other companies. Any way I look at it the customer service is terrible. I cant imagine how the service would be if I had problems with an order, when they wont even help placing an order.