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Comments regarding Garden Grower (gardengrower.com)

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4 positives
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Negative jhemmer01
(1 review)
On May 24, 2016, jhemmer01 Annandale, VA wrote:

I placed an order on May 4, 2016 for a few daphne plants. The same night, I received an invoice generated for my order. On May 15th, I had not received any updates on my order and tried calling them. Non one picked up and no voicemail was offered for me to leave a message. I emailed them that night and asked them to cancel my order. On May 22nd, I received a FedEx tracking email for my order. I immediately emailed them and explained that I had canceled the order. Each time I emailed them, I received no response. Again I tried to call, but no one answered and no voicemail was offered. I went to their website and looked up their policies page, but it says something to the effect of "place your company policies here for your customers' convenience." What? Personally, this is the poorest communication I have ever experienced with any online vendor.