Comments regarding Romence Gardens & Greenhouses
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Rating | Author | Content |
Positive | dreamseason (1 review) | On Jun 16, 2011, dreamseason Edison, NJ wrote: My best experience ordering live plants online. From the email communication to the packing to the robustness of the double knockout rosebushes... everything was as good as the other happy customers have stated. You could tell that a lot of effort was spent packaging the rosebushes in their gallon pots so no dirt would spill out and the leaves wouldn't be damaged. If I can't find other plants at local nurseries, then I would have no problem ordering from them again. |
Positive | farmkitty (2 reviews) | On Jun 13, 2011, farmkitty Saint Clair Shores, MI wrote: I ordered most recently in May (2011): Outstanding packing, very fast shipping, excellent vigorous plants. I highly recommend this vendor. I ordered 3 peonies, 5 trays of Pachysandra, and a blue muffin viburnum. They were packed like they would be if they were Faberge eggs. Not a leaf was even mussed. Fantastic. I also ordered bulbs last fall and they came up well this spring. |
Positive | WorcesterAnglo (4 reviews) | On Jun 11, 2011, WorcesterAnglo Worcester, MA (Zone 5a) wrote: Romence has a great selection, and two of the four plants I received from them were simply the largest and healthiest plants I've ever bought online. The other two were comparable to other reputable online sellers. All were very carefully packaged. |
Positive | cdonk (1 review) | On Jun 2, 2011, cdonk Prospect, PA wrote: I just unpacked my order of 12 perennials and I'm not sure which was more impressive: the plants, the packaging, or the prices! The service was very good, they kept me abreast of the order and the plants were in perfect condition upon arrival. I order a lot of plants and Romence's excellent packaging has far exceeded anything else I've ever received. |
Positive | CTYankeegirl (12 reviews) | On May 26, 2011, CTYankeegirl Mystic, CT wrote: I am rating this company's customer service. Unfortunately the roses I ordered were unavailable, but what I thought stood out was that they called to tell me rather than an impersonal email. The girl apologized and explained that their Black Magic Roses didn't survive the winter. I was disappointed, but their service would have me order again. |
Positive | nan02 (1 review) | On May 26, 2011, nan02 Charleston, WV wrote: First time I have ordered plants on line, and I would not hesitate to order from this company again. Good communication, excellent packaging. No complaints at all. |
Positive | enviroplanter (18 reviews) | On May 25, 2011, enviroplanter Spring House, PA wrote: Great service. Reasonable prices. Prompt shipping. Excellent packing. Plants in great shape on arrival. What more could one ask? I'll definitely order from them again. |
Positive | mbhughes (4 reviews) | On May 16, 2011, mbhughes Grosse Pointe, MI wrote: Visited Romence three days ago. If anyone is looking for the Montauk daisies(Nippon) they are in stock despite their website stating otherwise. They told me it is difficult to keep the site updated at this time of year. I was thrilled to find them since I have been looking for them for awhile. |
Positive | cramsey1 (24 reviews) | On May 13, 2011, cramsey1 Salt Lake City, UT (Zone 6b) wrote: I have been looking for Heucherella 'Redstone Falls' for months. This spring I bought some small plant plugs from another vendor and will have to wait a year before they will be big enough to plant out side. I found Romence Gardens website by accident while on Dave’s Garden site. They had the plants and they were only $3.00 more then what I spent for the small plugs. I ordered them. They arrived today after only 5 days from the time I ordered them. They were huge, healthy specimen plants in large pots, that were packaged so well that not one of the leaves were broken and none of the potting mix was spilled in shipment. I will order from this company again. They are honest and know how to give great customer service. You get value for your money, excellent communication and delivery in a timely manner. What more could you ask for? They have my business. |
Positive | Sherry77 (9 reviews) | On May 12, 2011, Sherry77 wrote: I buy a lot of plants online, and recently placed an order for the first time with Romence. My order (all annual flowers) was delivered today and these are by far the biggest and healthiest plants I have ever received via mail-order. Would definitely order again! |
Positive | plympton (13 reviews) | On May 12, 2011, plympton Plympton, MA wrote: After 20+ years of buying mail-order, somebody finally got it right! The communications and shipping---great. The packaging---over the top. The price---best value on the internet. But---the thing that ultimately matters the most---the plant material---absolutely top notch. I cannot rave enough about their plants. |
Positive | Scooty (10 reviews) | On May 12, 2011, Scooty Peterborough, United States wrote: Expert packaging- perfect shipping and timing. I expected the hollyhocks to be around 4 inches but they were 15 inches or more- all 30 of them! |
Positive | guiniviere (1 review) | On May 2, 2011, guiniviere Teaticket, MA (Zone 7a) wrote: I concurr with all the positive reviews of this company: splendid large plants, expert packaging, speedy delivery, and best I have bought from online... They should be on the top-ten list! |
Positive | syclone5 (5 reviews) | On Apr 28, 2011, syclone5 Salt Lake City, UT wrote: I have been ordering plants online for multiple years now. Each spring I have the fun of opening my shipment and carefully attending to the needs of my newly arrived family. |
Positive | mad4roses (25 reviews) | On Apr 28, 2011, mad4roses Georgetown, TX (Zone 8a) wrote: Today I received five healthy, thick and full spireas from Romence Gardens. They were each shipped in their own box, securely packaged in a clever manner which did not require the use of peanuts and was easy to unpack. There was no damage at all to any of the plants. They were in tall pots and full of roots. The plants were perfect for transplanting. |
Positive | NLaw (6 reviews) | On Sep 24, 2010, NLaw Fort Worth , TX (Zone 8b) wrote: I am very very happy with the Anemone Robustissima plants that arrived today. They are very large and healthy, --and most have some blooms with plenty more buds. They were packed in a way that held in the moisture during shipping. I'm so impressed. |
Positive | bayna (2 reviews) | On Aug 26, 2010, bayna Beaver Dam, WI wrote: BEST plants available on the internet! I have done a LOT of internet plant-shopping over the last 3 years, and hands down, Romence is the best: these are the largest, fullest, healthiest plants I've ever received. I placed two orders from Romence this summer, both for perennials. The selection is excellent-many that are a bit 'off the beaten path', so to speak, as well as many classic, tried-and-true varieties. I received extremely large, full, healthy plants. Most of their plants are listed as gallon-sized (which I love!), some are quarts (and still big!); they shipped the plants in big, tall boxes, and I don't think they cut any of them back at all! The 'Chocolate' eupatorium,' tradescantia 'Concorde Grape,' and belamcanda chinensis that I received must have been close to 2 feet tall! Most came with buds and flowers. All have taken off in my garden without missing a beat. The prices are totally reasonable, with less shipping charges, than any place I've ordered from. They give you a percentage off if you order over a certain amount...they list what number of plants gives you the most economical shipping charge, love that...my plants got shipped very fast; in fact I placed one order in the wee hours of the morning on a Sunday, and they had shipped out my plants that Monday afternoon! They are really the best, and I have ordered from many! They really deserve to be DG tops for perennials. I see that they are top for annuals but I am just not an annual person. I'm sure they are great for those too. Definitely give them a try. |
Positive | appalachiangirl (2 reviews) | On Jul 1, 2010, appalachiangirl Hurricane, WV wrote: I ordered a climbing Eden rose bush from this company, and received it in 3 days! I was so excited when I opened up the package. The rose bush was HUGE and healthy! It had roses covered all over it:) The packaging was exceptional, and their website was very professional and easy to navigate. I also received detailed instructions on how to plant my rose bush. I am so thankful for such a good experience, because this rose bush was purchased for my 10 year wedding anniversary. This company made it all more special:) |
Positive | Illig1 (1 review) | On Jun 19, 2010, Illig1 Redwood City, CA wrote: Wow! Super fast shipment of very large and very healthy plants that are not locally available. I have never received better service, better packing, better plants for a better price. I agree with other posters that this company should be on the top 30 list. I will definitely be ordering from them again very soon. |
Positive | hekdek (2 reviews) | On Jun 9, 2010, hekdek Columbus, OH wrote: Wow what a wonderful company to buy from, they really seem to appreciate the business. I received my order the next day in Ohio. The plants were exceptionally packed and very large for the money. I love being able to get 1 gallon healthy plants. I will definately buy from them again. they shoud be in the top 30 at Dave's Garden. |
Positive | kencwu3 (3 reviews) | On Jun 5, 2010, kencwu3 Milwaukee, WI (Zone 5b) wrote: Order the Rebecca's Red Clematis. Great customer service and ship the product on time. The plants arrive in good condition and the package designed to deliver the plants are great. Even though the shipping cost is a little bit high, it is definitely worth it since the plants all arrive not damaged. Will definitely order from them again. |
Positive | kentstar (39 reviews) | On Jun 3, 2010, kentstar Ravenna, OH (Zone 5b) wrote: Posted on May 14, 2010, updated June 3, 2010 On June 3rd, 2010, kentstar added the following: Romence does it again! Thankyou! I ordered a heuchera "Georgia Peach" and it came healthy, large and quickly! Just my opinion but, this place should be on Watchdog's top 30! Exceptional packing, larger plants then you can find elsewhere, great communication and quick shipping. I will never go anywhere else for perennials. As a midseasoned gardener lol, I've bought perennials in many places, but I am happy that I can find gallon sized ones here. It really makes a difference in survivability, especially in a cold zone like mine. |
Positive | MaryNeedsSleep (5 reviews) | On May 31, 2010, MaryNeedsSleep Morgantown, WV wrote: Posted on March 15, 2010, updated May 31, 2010 On May 31st, 2010, MaryNeedsSleep added the following: This year I bought 4 hostas. The customer service and communication were outstanding. The hostas are gorgeous and growing well. I can't say enough good things about this company. |
Positive | timothyogden (2 reviews) | On May 24, 2010, timothyogden West Chester, PA wrote: Ordered a variety of perennials including new dahlia cultivars that I couldn't find elsewhere. |
Positive | gsmith1000 (4 reviews) | On May 19, 2010, gsmith1000 Gretna, NE wrote: try to oder based on their packing, b/c they seem to charge by the box, not by the plant. Ordered one perenial, it came in a 4X4 container. very nice sized plant with great roots. packed well. |
Positive | Ren37 (3 reviews) | On May 19, 2010, Ren37 Lewes, DE (Zone 7b) wrote: The Take-Home Message: |
Positive | sperki (2 reviews) | On May 1, 2010, sperki North Providence, RI wrote: I recently bought 4 asarum europaeum, which I previously had difficulty finding, the plants I received were much bigger then I expected and looked very healthy. An excellent value and I look forward to placing future orders. |
Positive | jequita1 (1 review) | On Apr 30, 2010, jequita1 Highlands, TX wrote: I ordered a Pink Knockout Rose and Lantanas I could not locate locally. Being a skeptic about shipping live plants imagine my surprise when the packages arrived with my plants 1)Uncrowded 2)Firmly secured to interior supports 3)Fresh and great shape and 4) Looking as If I picked them up at a nursery this morning and all that was after they were handled by FEDEX from Michigan to the Texas Gulf Coast. I will not be shopping anywhere else - Romence Gardens is my new online plant home!!!!! |
Positive | kaydiehl (7 reviews) | On Apr 23, 2010, kaydiehl Pasadena, CA wrote: Can't wait to order from them again. Excellent communication. Easy to navigate website. Best of all, the plants arrived in fantastic condition. |
Positive | SheilaWV (1 review) | On Sep 16, 2009, SheilaWV Bluefield, WV wrote: Romence Gardens far surpassed my expectations in customer service, on-time delivery, and plant quality. Because one of the four echinaceas I ordered was out of stock, I received both an email and a phone call from owner Chris to notify me. Chris was courteous and helpful. Additional emails kept me advised of the delivery date. When my coneflowers arrived today, I was delighted to see how healthy and robust they were and how well they were packaged. Overall, a truly wonderful experience that restores my faith in mail order shopping for plants. Romence is a keeper! |
Positive | snapple45 (15 reviews) | On Aug 11, 2009, snapple45 Holland, OH (Zone 5b) wrote: Received today 4 Campanula carpatica 'Blue Clips'. The plants were packed better than anything I have ever received mail order. And that's saying something because I order 80% online. The plants were top, top quality. Their customer service outstanding. They actually called to confirm the shipping method I chose because it was a special circumstance. I'll order again and again I'm sure. |
Positive | vasweet123 (1 review) | On Jul 12, 2009, vasweet123 Gainesville, FL wrote: A WONDERFUL experience and a GREAT on-line nursery. What a surprise. I received very healthy plants, on time and had the opportunity to speak with the staff. They were beyond helpful. The packing was very good. They took the time to assist me in getting beautiful plants on my time schedule (one was a gift). I will use them again. and again and again ..... |
Positive | palisak (3 reviews) | On Jul 9, 2009, palisak Pittsburgh, PA wrote: I just received an order of perennials and WOW!!!! Very nicely sized, very healthy, packed beautifully!!!! Order was shipped very quickly after being placed too, Prior to shipping, I got an email advising ne that one plant in my order was a little small, and gave me the opton of shipping now or waiting for more growth. I responded, and immediately got back an email about my decision. That's service!!! You can bet I'll be shopping with them again!!! |
Positive | annie_s (1 review) | On Jun 15, 2009, annie_s Saint Paul, MN (Zone 4b) wrote: This is indeed a great company. Shortly after I placed my order online (the next morning), I received a call from one of the company owners telling me that the leaves on one of my hostas was a little smaller than might be expected at this time, but the roots were fine. Would I be OK with that? I was. The order, although I only ordered standard ground shipping, arrived two days later (on a Saturday, no less!) while I was preparing the garden plot. A quantity discount negated the shipping charges. The plants were beautiful, in fine shape, and beautifully packed. A great company to do business with! |
Positive | barrykerry (5 reviews) | On Jun 12, 2009, barrykerry South Dennis, MA wrote: What a great company! The website is easy to navigate and the plant descriptions and photos were extremely helpful. My order showed up in just a few days and I have to say this company should write the manual on how to ship plants! The plants were big and beautiful. They didn't seem to suffer one bit in transit. They looked like I just picked them up at my local nursery- in full size pots! Order and shipping notifications were very timely. I would highly recommend this website to anyone. |
Positive | rap10 (3 reviews) | On Jun 4, 2009, rap10 New Hyde Park, NY wrote: I just received my order of a High Society climbing rose. I am amazed at the size, quality and packing of the order. It is leafed out and has full buds already blooming. The cost was comparable to my local garden centers, but the rose from Romence is a much better value. An added plus - the customer service I received when I called in the order was perfect. |
Positive | jjh422d (7 reviews) | On May 25, 2009, jjh422d South Windsor, CT (Zone 6a) wrote: I took a chance and ordered from Romence before there were any Watchdog reviews. They had the rose that I wanted when no other catalog carried it or had any left in stock. |
Positive | nysbadmk8 (1 review) | On May 22, 2009, nysbadmk8 Lehighton, PA wrote: I have done regular business with Two of the Top-30 watchdog companies and never had an issue, so I was a bit hesitant to buy from Romance gardens, but all 6 reviews where positive, good reviews. I placed a fair sized order, prices where great, shipping was fast, service was great, and your emails get answered fast. Romance gardens should be on the top-30 their performance was the best mail order experience I’ve had yet. |
Positive | TheNJBen (6 reviews) | On May 16, 2009, TheNJBen Old Bridge, NJ wrote: This place offers nice large plants and amazing customer service. I placed one small order with them followed by a larger one. Both were shipped on time (one even earlier at my request as it was a gift). Their plants were extremely well packaged and quite large and healthy. FedEx was very rough with their second order resulting in a damaged plant (it looked like someone dropped a wrecking ball on one side of the box) but they plants were packaged so well that despite the rough handling the roots, dirt, and pots remained intact. I emailed them the problem and within a couple of hours I received a response and replacements on the way. Their shipping prices are high if you order 1 plant but if you read their website, you can order 3 more plants of the same size with no shipping increase. Basically it is a per-box price for shipping so if you order 4 plants with the same size pot the shipping actually works out to be really cheap. |