Comments regarding Great Garden Plants
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Positive | 2whitedogs (1 review) | On Jun 30, 2010, 2whitedogs Austin, TX wrote: I have ordered several times from the Great Garden plants company. All 5 of the Thuja Green Giant plants were big and healthy. I was able to divide some of the Green Giant plants and made total of 10 plants from the initial 5 due to the size of the plants received. I also ordered 7 double knock out roses and 3 Asters. The knock out roses were a bit small, but the price was excellent for the size of the plants. All plants took off quickly, within one month, they were all heavy blooming and getting quite large. I was able to divide all the asters from the initial 3 plants to become 9 plants due to the size of the plants. |
Positive | marieinMass (2 reviews) | On May 27, 2010, marieinMass Fitchburg, MA wrote: Posted on May 11, 2010, updated May 27, 2010 On May 27th, 2010, marieinMass added the following: I am sold. I received my order of three different varieties of Echinacea. Two were absolutely perfect and one looked really sad - missing leaves, and most of the ones that it did have were yellow. I decided to try planting it anyway since the root system looked healthy, and I figured I would contact them if it didn't do well. Well, within 2-3 days it perked right up and now a week later has grown some new leaves, and even has a couple of buds. And, they do come in soil and in pots, and are very well packaged. PLUS, they sent a free daylily - one of the healthiest I have ever received through the mail. Again, within days of planting it, it has grown a good 3 inches. I will be buying from them again, without hesitation. |
Positive | Guardiner (2 reviews) | On May 8, 2010, Guardiner Cleveland, OH wrote: Plants arrived as ordered - large and healthy. |
Positive | cbarrett64 (5 reviews) | On May 8, 2010, cbarrett64 Meridian, ID (Zone 6b) wrote: Posted on April 15, 2010, updated May 8, 2010 On May 8th, 2010, cbarrett64 added the following: I placed another order with GGP, and received the order this week. The plants are even bigger than the first order, and in really good condition. The only complaint I have with this company is there billing practices, as the web site says they do not charge your order until it is shipped, which is not exactly correct. Twice the charge showed up before shipping, and when inquired, they indicated the bank sometimes places a hold on the money, but it does not actually post until the order is shipped. I did find this to be true, frustrating none the less. Unlike some other customers, I have received responses to all my email inquiries. One of the original coneflowers did not make it, and they are shipping another one to me at no charge. I am till impressed with the size and quality of their plants. |
Positive | sharielia (2 reviews) | On May 8, 2010, sharielia San Mateo, CA wrote: I received my first order from Great Garden Plants today, and am thrilled with the results. The Hosta Sagaes and Helleborus are all very large and healthy...the largest I've ever seen for a comparable price from any mail order nursery. I was also impressed with their eco-friendly method of packing that ensures the plants arrive with no damage to leaves and stems but minimizes packing materials and waste. And no styrofoam peants! And the free day lily was a nice touch :) I will definitely order from them again. |
Positive | lilacsrgr8 (1 review) | On May 4, 2010, lilacsrgr8 Campbellsport, WI wrote: Received one of my two orders from this company, and I am very pleased. The 6 Green Giant Thujas I ordered were beautiful, healthy plants, the largest I have ever received through the mail. |
Positive | ex_woodchuck (2 reviews) | On Apr 30, 2010, ex_woodchuck Franklin, NC wrote: I had ordered Hellebores in January for Spring delivery. I had been told of the ship date and to my dismay got called out of town the Friday before the Monday ship date. I was able to reach them and Great Garden Plants postponed shipping my potted plants one week per my request. The plants arrived in great shape and are doing nicely. My most recent order of Caryopteris and Echinicea has once again arrived with healthy and big plants. Don't hesitate to order from this company. |
Positive | CJArsenault (1 review) | On Apr 29, 2010, CJArsenault Mandeville, LA wrote: I ordered 14 double pink knockout roses from Great Garden Plants this winter for Spring planting. I was given a delivery date of March 1. I dealt primarily with Mary, although I also spoke with Chris. |
Positive | dansb (5 reviews) | On Apr 28, 2010, dansb Mishawaka, IN wrote: Posted on April 28, 2010, updated April 28, 2010 On May 2nd, 2009, dansb changed the rating from neutral to negative and added the following: Received an email today, 5-2-09 stating my order was canceled and I would be placed on a "want list". What I want is what I have been waiting for since Feb 23! I really do not believe they have a good sense of inventory-shipping. I have received several different excuses and ship times only to be canceled in the end. If you plan a garden and need to purchase, you may want to avoid this company unless you can wait for the unexpected to occur. All I got was a run around! On April 19th, 2010, dansb changed the rating from negative to neutral and added the following: I thought I would give them another chance and ordered some hostas for spring planting this year. I emailed to find out the shipping status and was informed that it would be a couple weeks away yet. I asked if they could possibly ship sooner and was told they could not. It was then that I took them up on their more than happy to cancel my order. I found another vendor that was cheaper and willing to ship. On April 25th, 2010, dansb changed the rating from neutral to negative and added the following: Received an email shipping notice today even thought they said they cancelled my order. Its clear they do not have a good idea on what goes on there. I do not want their plants so I guess I will refuse the shipment but I'm sure I am in for more hassles. They cancelled the order so they will have to take the responsibility to resolve this newest issue. If you order please be prepared for the unexpected! On April 27th, 2010, dansb changed the rating from negative to neutral and added the following: I received the order today as it was left at my door while I was away. Mary emailed me this morning and told me to keep the order and I would not be charged. They took quite a hit on this but then again they did not do what they said they would. Very sad way to end doing business with them but there were just too many issues. On April 28th, 2010, dansb changed the rating from neutral to positive and added the following: Well, I am going to have to eat crow on this one. I got a chance to open the order today and I found very healthy, good size, (even one blooming), well package hostas. I could not let them absorb the cost. Yes, they still have some stocking-shipping issues but the order I received was superior... I'm sending the money! |
Positive | texas_guy (3 reviews) | On Apr 26, 2010, texas_guy Weatherford, TX wrote: First plant order arrived. 3/25 Plants were a little smaller than expected, but overall in good shape. |
Positive | ldy_gardenermd (4 reviews) | On Apr 9, 2010, ldy_gardenermd Highland, MD (Zone 7a) wrote: First order from them will not be my last! The prices were fantastic on the Burning Hearts and the Hellebore's that I ordered, the sizes and condition of the plants overall was above and beyond anything I've ever gotten via mail order before. Two of the Burning Hearts look a little rough and so I contacted them the day the order arrived. I told them about the condition and attached pictures so that they could see how the plants arrived. The promptly replied and said that if the plants did not recover they would get replacements out to me. I'm incredibly happy with this company!!! |
Positive | vivvar (7 reviews) | On Oct 19, 2009, vivvar Centralia, WA wrote: I received an order of 12 Thuja "Green Giant", sent on the day I specified and received within four days...They were exceedingly well packed and very healthy, and were planted within a few days..I just am hoping they grow the three feet a year as indicated...but must wait! |
Positive | iowamomof3 (3 reviews) | On Jul 14, 2009, iowamomof3 Oskaloosa, IA (Zone 5a) wrote: Nice to business with have ordered from them before. Happy with the products recieved. Mary called before to inform me that one of the daylilies that I ordered wasn't going to be available. Apprectiated being kept informed. Will do business with again |
Positive | obliqua (17 reviews) | On Jun 26, 2009, obliqua Pittsburgh, PA wrote: I ordered six oriental poppy plants. Which I was unable to locate on most sites. The plants arrived within a week, well packed, in wonderful condition. I will order again from this nursery! |
Positive | redindiana (3 reviews) | On Jun 23, 2009, redindiana Bluffton, IN wrote: I've enjoyed doing business with this company. Packing is exceptional! Plants arrived in great shape and bigger in size than expected. A-1 company in my book! The varieties of plants they offer are nice too. |
Positive | SarahW (3 reviews) | On Jun 20, 2009, SarahW Grantham, NH wrote: I was slightly leary ordering from this company given some mixed reviews, but they most of the negative reviews seemed about getting plants later than desired and I wanted mine later. when the plants arrived everything was correct and the packing suberb - they used 2, 2foot bamboo stakes in the corner of each pot and fabric in each pot to keep the soil in. It took a little effort to remove them, but I had extra stakes and no popcorn!!! The plants themselves were excellent, and they have many plants, particularly heuchera, that are hard to find elsewhere. |
Positive | clpgirl (46 reviews) | On Jun 4, 2009, clpgirl Chippewa Lake, OH (Zone 5b) wrote: Found this site while looking for a bi-color buddleia,which our local 'up-scale' nursery 'perennial expert' told me didn't exist. I purchased several buddleia, and some perennials. These were LARGE plants, extremely well-packed and arrived in a very timely manner. One of the perennials was on back-order and I have received timely updates on shipping dates, etc. for these plants. Great customer service and great value. I will definitely order from them again. |
Positive | bbd2004 (1 review) | On May 29, 2009, bbd2004 Harvest, AL wrote: I have placed several orders with this company over the last 2 years and have been very pleased with the plants I have received. The plants are packed very well and are substantial in size. Confirmation emails from the company have been very timely. |
Positive | cleonard00 (1 review) | On May 25, 2009, cleonard00 Phoenix, United States wrote: Customer service was fantastic and ordering was a breeze. One of our plants didn't take off in our soil and the harsh conditions in Phoenix. I called customer service to discuss and a few days later, a new plant arrived! Great experience - I will use again in the future. |
Positive | tourmalinequeen (2 reviews) | On May 16, 2009, tourmalinequeen Austin, MN wrote: The plants received were the biggest I've ever obtained through the mail, very healthy and doing great. Sent along, free, a nice sized day lily. Will definitely reorder. |
Positive | LinkM (11 reviews) | On May 13, 2009, LinkM Williamsville, NY (Zone 5b) wrote: I found this place last fall when I was searching for plants to replace some I lost as the result of major plumbing work. I ordered from them and was later told that the order would have to be cancelled or held until spring because they did not meet their quality standards. While I was disappointed, I appreciated their candor, and their offer of 15% off anything I added to my order. Being a sucker for discounts, I of course did add to the order! All plants arrived this spring in fine shape, with 2 free daylilies added. I definitely have them on my "order from again" list! |
Positive | trc65 (8 reviews) | On Apr 22, 2009, trc65 Galesburg, IL wrote: Found this company while searching for an affordable "Gold Heart" Dicentra. They had good prices, good sized plant (1 quart size vs small 2.5" pots that so many companies use) and decent shipping and extras that many companies don't offer. For joining their e-mail list, they send along a free daylily with your order as well as a $5 coupon for your first order. |
Positive | mommagriss (2 reviews) | On Apr 17, 2009, mommagriss Saint Maries, ID wrote: My echinaceas arrived yesterday, right on time for planting here. One is on back order, but the others were packed beautifully and couldn't have been in better shape if I had bought them at a local nursery. They are large and well developed, too. I was hesitant to mail order again as I have had such bad results in the past, but with GGP, I now have no fears! |
Positive | Daisy142 (1 review) | On Apr 17, 2009, Daisy142 Rome, GA wrote: Wonderful plants! I ordered several sedums and they were all in great condition. These plants were alot better than those that I have ordered from some other companies in the past. They were packed very well, too. I will definitely order from this company again! |
Positive | mroux1 (1 review) | On Apr 16, 2009, mroux1 Berryville, VA wrote: I submitted an order for 12 1-gallon Green Giant Thujas on Mar 20th. They were shipped on the day requested, which was April 6th and I received them very quickly (I believe the 10th or so). They were in very good shape, packing was excellent. They were about 3-1/2 feet tall with the pot - so the plant itself was about 3'. I was hoping the plant was the 3-1/2 to 4' that their website claims, but I was still happy w/the quality/size. I will definitely be purchasing more of these from them. |
Positive | Cheryl8 (16 reviews) | On Apr 8, 2009, Cheryl8 Monroe Township, NJ (Zone 7a) wrote: This was my first time ordering with this company so I was slightly hesitant about placing a larger order. Therefore I ordered only one hosta 'First Frost" figuring I most likely would receive a tiny little nothing. WELL, was I WRONG! The hosta I received is LARGE, very LARGE! The free daylily they sent for signing up for their newsletter is also a good sized division. My order went smoothly, was shipped on time and packed very well. I have ordered many hostas from the top nurseries listed here on Dave's garden, although I have been very pleased with them all, this company sent one of the largest, healthiest hostas I have ever received through mail order. I'm very impressed, extremely pleased, and I will be a returning customer. |
Positive | annagottadivito (1 review) | On Jul 21, 2008, annagottadivito Rio Rancho, NM wrote: HUGE- BEAUTIFUL HEALTHY PLANTS!!! |
Positive | minden (1 review) | On Jul 17, 2008, minden Lockport, NY wrote: My experience with Great Garden Plants.com has been nothing but positive. The plants arrived on time (which I consider early because of past experience with SO MANY other mail order places), and the condition of the plants was fantastic. Any time I've ordered Phlox paniculata through the mail, it ends up as a sad little stick by the time it gets to me, having its brittle stems broken off in transit. This time, though, they were just as pristine as they were when they left the nursery, as were my helleborus and hakonechloa. I also liked the thank you note that accompanied the order (and the coupon!). I would have no reservations about ordering from them again, especially if they continue to move toward the newer and less common varieties of perennials. |
Positive | personalblack (3 reviews) | On Jul 7, 2008, personalblack Neenah, WI wrote: I ordered some Hostas and a few other plants which arrived in great condition and where bigger then any I had ever received in the mail. I was very happy with them and they are growing very nicely. I will order from them again. They also included a free Daylily which was very big! |
Positive | rcn48 (3 reviews) | On Jul 7, 2008, rcn48 Lexington, VA (Zone 6a) wrote: I was a little hesitant to order from this company after reading the recent comments. However, they currently are the only company offering the new Brunnera 'King's Ransom' that I desperately wanted. When initially searching for this plant, their website listed the plant at $18.95 and shipping seemed high so I waited. By June their sale price was $9.95 and I couldn't resist! Ordered three as well as a Hart's Tongue Fern and because they also had a $5.00 discount coupon added Berberis 'Sunjoy' (Gold Pillar) which I had been looking for. I am thrilled to report that all plants received were of the highest quality - extremely healthy, well rooted and overall superb plants! My only complaint is that even though I received confirmation that the plants would be shipped 06/16, I did not receive any notice that the plants had actually been shipped. Not to worry, the plants arrived on 06/20 in excellent shape :) I would not hesitate to order from this company in the future. |
Positive | kimmy222 (7 reviews) | On Jun 27, 2008, kimmy222 Reading, PA wrote: I have ordered many live plants online and through the mail from five or six very well known companies. The quality of plants that I have received from Great Garden Plants is by far superior to all of them. You actually get healthy, BIG plants. I've never seen that with the other companies. Also, their packaging is awesome. Bamboo sticks to keep the pot upright. Cardboard pieces to hold the soil in. Clearly labeled pots. Sturdy boxes. What more could you ask for? I recently placed my first two orders with them and couldn't be more happy that I did. I usually stick with the companies I know, but their triple guarantee convinced me to take a chance. I'm so glad I did. I had great plants delivered to me. One was early, the other right on time. As for their customer service, I altered one order, and they changed it without hesitation. Overall, I am extremely impressed with this company and their products. You can tell by their high quality products, vast cultivar selection, and meticulous packaging that they care about what they do. They now have a customer for life! |
Positive | mowmoe53 (1 review) | On Jun 20, 2008, mowmoe53 Buchanan, United States wrote: I was told about this company and since I had some health issues, decided to try mail order. The site was easy and they had so many of the new varieties not available anywhere else. My shipment came better packed than I could have brought home in my own car. Order to ship time was perfect to co-ordinate w/ our cold spring. When my shipment came, all I could say is "WOW", and now all of the plants are happily growing and thriving in my yard. Just as great quality of a store, but delivered to your door. |
Positive | trcarr26 (1 review) | On Jun 5, 2008, trcarr26 Niceville, FL wrote: I placed an order on May 21, 2008 - it was set to be shipped on June 2, 2008. Promptly on the 2nd my debit card was charged and I rec'd. my plants on June 3rd. Everything looked great. This was my first experience with this company, it won't be my last. |
Positive | steph26 (1 review) | On May 26, 2008, steph26 Conroe, TX (Zone 8b) wrote: my green evny echinacea shipped when they said and arrived just fine. I was very happy with them. |
Positive | guspuppy (1 review) | On May 24, 2008, guspuppy Warren, OH (Zone 5b) wrote: My Tiki Torch Echinacea arrived when they said it would. The plant is very healthy looking. I would order from them again, I am very happy with my purchase. |
Positive | tfarness (1 review) | On May 16, 2008, tfarness Marshall, MI wrote: I appreciate GGP's array of plants well suited to my area (I also live in MI) and competitive prices. I also did not receive my plants on the intially promised date, but the plants did arrive safely 10 days later. My interactions with customer service staff when calling via the phone were good, both were informed and were able to update me accurately on the status of my shipment. The plants are all very healthy, were carefully packaged, and look great. |
Positive | proxidice (3 reviews) | On Apr 26, 2008, proxidice Parkersburg, WV wrote: I have ordered a collection of knockout roses from Great Garden Plants, and, when they arrived, I was utterly impressed! Even my husband, who dislikes my mail-order plants, was amazed at their quality. The plants are quite large for a mail-order and have been carefully packaged. Even the planting instructions/order information was wrapped in foil so it would not become damaged. In the future, I will definately first search for plants from this company before any other one! |
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