Comments regarding Four Winds Growers

I purchased a meyer lemon tree a few years ago, and was so impressed, I purchased more for several of my closest girlfriends in different states. They all loved theirs as well.
The trees arrived healthy and in some cases with flowers and fruit. I've done everything imaginable to my tree, including bonsai defoliation, and it thrives. This is one healthy tree. When it flowers, the blossoms fill the entire house with the most gorgeous fragrance! Any time I come across a plant parent, I sing Four Winds Growers praises. The boxes they use for shipping are notable and pretty ingenuous.

I had ordered the three citrus trees a couple of weeks ago, and they arrived a few days ago: Bergamot Semi-Dwarf Orange , W. Murcott Semi-Dwarf Mandarin, and Clementine/ Algerian Semi-Dwarf Mandarin. I have ordered from Four Winds before--this wasn't the first time--and I have always been very satisfied with the selection/varieties available, size and health of the plants that I received, and efficiency of the purchase and delivery process. I wasn't disappointed when I received three very healthy plants.
I have, once again, received excellent service, great selection, and high quality plants at competitive prices.

Bought two avocado trees, Premium size 24~36". They have both arrived now, and I am THRILLED! Both are fully 36" and well filled out, with good roots. I had a bad experience last year with someone else's citrus in this size range--for a higher price, yet...I'll be buying citrus from Four Winds, for sure.

Posted on August 14, 2017, updated July 10, 2019
Ordered a "premium sized" Clementine Mandarin Orange from FWG.

Their "choice sized" plant was $30 and is 18" - 24" tall.

The Premium Sized was $40 is is suppose to be 30-36 month old.

Yet, the tree I received was tiny! You can can get the same sized plant from Home Depot for $25.

I paid about double that for the Premium. Not only was the plant small, the tree was in very poor condition. And 2 months later, it has still not received.

The leaves are still wilted. (It was wilted when I remove the tree from the package).

I watered it and made sure the soil was moist. Still, has not recovered. Matter of fact, it's getting worst.

I have since purchased a replacement from Home Depot to be planted in place of the tree I got from Four Wind Grower.

When I contacted FWG, they gave me a blanketed statement telling me to water it more if it needs water, and water it less if I'm overmastering it.

Horrible customer service.

"On Jul 11, 2019 9:47 AM, Four Winds Growers responded with:

Hi Andrew, Thank you for taking the time to post an update on your review. Upon seeing the pictures you sent, we agree that the tree you received was not up to standards. Over the last year, we have made some big changes and we hope to show you and all of our customers our commitment to growing quality trees and providing excellent customer service. Thanks again –FWG customer service "

I ordered a 2 to 3 foot premium, Little Cado Avocado, from Four Winds, on Sunday, June 23, and it arrived today, June 28. It is closer to 3 feet then 2 feet. It was perfectly packaged and looked to be undisturbed by the shipping process. It is a very healthy, well rooted plant and I was very pleased with the entire transaction.

"On Jul 1, 2019 8:58 AM, Four Winds Growers responded with:

Thank you for your review! We have made big changes with our website fulfillment team over the last year, and we are so glad to know that we are on the right track. Let us know if you have any questions about your new avocado trees. cs@fourwindsgrowers.com"

ordered Bearss lime because previous variety (thorns) was not blooming and Bearss does well in protected greenhouse here on OR coast .......a perfect tree arrived in excellent packaging......impressive company....devoted!

Ordered 6 citrus trees. All were a good sized. Some are even producing fruit after only 1-2 months of being transplanted.

I purchased a 3 year old Trovita Orange tree from Four Winds. When the site brought me to a page to choose my shipping, I naively chose USPS priority 2 day shipping to save a couple bucks (I will never ship anything with USPS again). USPS lost my package several times and dealing with their customer service had me pulling out my hair. At my witts end, I contacted Karli from Four Winds Growers. She was extremely helpful, courteous and went out of her way to help me. USPS finally delivered my package 5 days late (thats 7 days in a cardboard box being jostled around). Thanks only to Four Winds superb packing, my tree was mostly unharmed and still alive!
I WOULD DEFINITELY RECOMMEND FOUR WINDS TO ANYONE WHO VALUES GREAT SERVICE AND GOOD QUALITY PLANTS

Ordered a kumquat tree. It was near 3 feet tall for a 3 year old. Well leafed out. Well packed. It has sprouted new growth and blooms are forming. This was so nice a tree, I ordered a mandarine. It is a bit smaller, but mandarins are slower to grow. It is a very nice tree too, and even has some fruit already set. Nice job fourwinds! I will buy from them again.

Posted on July 19, 2013, updated May 27, 2015
Posted on July 11, 2012, updated July 19, 2013
Thank you so much, Four Winds!!

I just received one of their 3 year old Pink Variegated Eureka Lemon trees. WOW!! I am so impressed!! It is exactly as described, and more than I had hoped for. It is very full and well-branched, a beautiful tree. The ordering process was very easy, and their customer service was very helpful both over the phone and via email. I had a couple of very minor questions that I emailed over, and they were answered within an hour of my hitting the send button. The tree was very well packaged, no damage at all. It looks like I just plucked it out of the nursery myself. Also, they sent along a very nice care brochure which tells you all that you need to know about growing, planting, watering, fertilizing your tree. I agree that their shipping costs seem a little high, but if you factor it into the inexpensive price of their trees, it makes it all worth it. I have purchased a few other citrus trees from other places, but nothing compares to the quality that I got from Four Winds. In fact, I am looking at my other trees and am sad that I didn't order them from Four Winds also. (And I paid the same, if not way more in some cases!!) My other citrus trees now pale in comparison to my newest addition. Oh well, you live and you learn. I will definitely head to Four Winds next time I am looking to order a tree with edibles. :)

Last week I ordered a Panache variegated fig from Four Winds. I was at first put off by the steep shipping cost, but decided to give them a try. In less than a week I had a lovely 4 ft. tree sitting on my porch...all the way from the west coast to east Georgia! Excellent service and beautiful stock.

Over the past few years I have purchased several trees from Four Winds Growers and every single time the plants have arrived quickly, well packaged and in strong, healthy condition. When I had trees die, they were kind enough to replace them for me for free (I paid for the shipping) even though it had been a year since I purchased them. Even though they were very busy there was consistent good communication. They took the time to carefully advise me as to the best way to care for them, so as to avoid problems this time around, which I appreciated. These are the go-to citrus experts - honest and knowledgeable. They genuinely care about the trees and their customers success with them. I can not speak more highly of them. Thank you for all you do.

WOW! We just received our order of 4 three year old citrus trees. I've never seen anything like these trees. I was wary of the price as it seemed very high, but I was truly impressed by the quality of the product (The trees are so lush that they look fake!) as well as the packaging (There were very clear instructions about how to open and remove the trees without damaging them.) and the promptness of the delivery. My husband is cheap, but he definatly believed he got his money's worth and is going to order 4 more trees. The customer service has been very polite, knowledgeable, and helpful.

This is a wonderful company. Not only are the plants of superior quality, the staff is extremely helpful and knowledgeable and especially supportive for a novice gardener.

Posted on November 18, 2014, updated November 26, 2014
I waited a long, long time to purchase 4 trees from Fours Winds. I wanted to make sure that my money was spent as wisely as possible (they're so expensive!), so I did my research and saved up. I was excited to finally go through with the purchase because Four Winds gets great reviews. I am sad to say that my experience was not as nice as those of other reviewers. The first problem was that multiple trees apparently don't ship together on the same day...that wasn't noted anywhere that I could see, and it confused me. So when I got only one tree in the mail, I was worried the others were lost in transit and contacted FW immediately. No one answered the phone, which I thought was odd (this was early afternoon on a weekday). So I left a voicemail for Kerry and followed up with an email. Never got a response to either, but the rest of the trees showed up a few days later. Okay, no big deal.

But then I open them up and see for myself what a FW packaging job looks like. Oh my...broken branches, broken leaves. I know that shipping can be rough, but for what they charge ($70+) I really expected better. The thing that upset me most was that the largest branch of the three-year-old citron tree was snapped off. I probably would not have cared, but the trees were already disappointingly small. Not because of pruning, but just in general- thin trunks, limited branching, and overall shorter then expected. One tree, a three-year-old Bouquet de Fleurs, did look fantastic; it was green, lush, and a good size. The other three-year-old trees looked kind of sad next to it. They were closer in size to the one-year-old tree that I had also purchased.

I emailed FW again to let them know I was disappointed. The trees weren't dying or destroyed or anything, so I didn't ask for a refund or replacements; I just wanted them to know that I wasn't a happy customer, and I specifically asked them to please contact me to acknowledge my concerns so that I would feel more comfortable buying from them in the future. No response. I do hope that someone at FW reads this and takes it heart; I chose them based on positive reviews and the fact that they're not a big-box store, but based on this experience I actually think I might have gotten better service at a big-box nursery.

"On Nov 20, 2014 11:08 AM, Four Winds Growers responded with:

We certainly take it to heart any time a customer is displeased and are always sad when we feel we were not given a chance to make it right for that customer. We never deliberately ignore any customer communications and if it is clear that a response is needed we always respond as soon as possible. In this case there may have been a miscommunication, and we would still like the chance to help this customer succeed with the plants received. I can be reached at 877.449.4637, ext. 1 and will return calls in a timely manner. Please do repeat your phone number a second time, to be sure it is audible on our end! During rainstorms our phone lines get crackly, and this is sometimes a problem. I can also be reached at: kerry@fourwindsgrowers.com Thank you."

One nice thing about being a retired nursery owner is that you now have time to try something different. Living in zone 7 I always wanted to try citrus so I devoted one greenhouse to citrus. It has been a long learning experience and I found Four Winds Growers to be an excellent choice as they have lots of experience, information, and good plants. The plants arrive exactly when you want them and are packaged very securely. The plants themselves are healthy specimens in pots that well suited for transplanting.
This is a fun retirement!

I bought from Four Winds Meiwa and Nagami Kumquats in Mid August 2014 and again 2 more Meiwas in mid September 2014. All 4 trees arrived in great conditions loaded with fruits and bloom.
As of to day early November 2014 all 4 trees are thriving they have sent tons of new roots, and are flushed with new shoots and fortunately the bloom has turned out to plenty of small Kumquats.
I am so happy and thrilled that I did not loose a tree . All are disease and parasite free. All have green lush leaves and plenty of healthy roots.
I have only praises for this citrus nursery. I wish I would have bought trees from them years back. I would have spared my self so many unhappy orders that I received from Citrus nursery on the east cost.
My thanks goes to all you at Four Winds Growers for all the joy you brought me with these gorgeous trees .

Nate Hersco

I've ordered 3 dwarf citrus trees and my girlfriend has ordered another 2 or 3, and there's a good reason we're continuous repeat customers. The trees look great and make great additions to the home. I've only had one issue with their trees and they were extremely quick to rectify the problem, so I don't hold that against them at all.

Got a Vaniglia Sanguingo and I am utterly amazed with the quality of plant and the packaging it came in. I will definitely be ordering from them again in the future. This is a good mail-order source for Californians (where out-of-state citrus plants are prohibited) to order rare citrus varieties not readily available.

Posted on October 16, 2012, updated April 29, 2014
A few years ago I bought a kaffir lime tree seedling from an Asian grocery store. It didn't make it through one winter indoors. I really wanted to try again and get another one but I couldn't find one anywhere locally! (Living in Pennsylvania that isn't much of a surprise, I was lucky to find the first one.) after some searching I found that Four Winds was a very highly recommended nursery. I was a little concerned about buying a tree from such a long distance. But I took the plunge and placed my order on a Sunday Afternoon. I got a message that Tuesday saying my order had been shipped! It was delivered on Thursday and I was home to open it immediately. I was so impressed with the health of a tree that had been shipped from one coast to another! Green healthy leaves with no apparent damage. I bare rooted the plant so I could plant it in a homemade mix. The roots were super healthy and white! Since then the tree has put out two new flushes of growth. I couldn't have been more pleased with the way this experience has gone. The tree is currently overwintering in my sunroom. I will post updates about how it goes soon! I can't wait to order more trees from Four Winds! You guys are the best!

Two 3 yr old Meyer Lemon trees were shipped to New Hampshire in cold December and arrived looking perfect.
The colors of the leaves are different on the 2 trees so that is a bit of a mystery. The shipping costs are high (as much as one tree) but they did send live plants across the USA in 4 days arriving exactly the day predicted. I wish when ordering a Rapidtest Water Meter was suggested as it could have just gone in the same box. I didn't know about it until I receive the excellent planting instructions in the box. These trees will be indoors half the year and outside the other half. Wishing them well in 2014 and anyone reading this too. Merry Christmas!

I just want to start by saying Four Winds staff THANK YOU SO MUCH!!!!!!!!!! You guys are amazing!

Phew now that I got that out Im so happy that your amazing company makes it possible to own your own citrus tree anywhere in the country at an affordable price not only is the price so good I can not believe how great my first tree from you guys looks I was so nervous when I ordered and when I open the package I was so shocked to how green and lush and full the tree was, it was even better than you guys described. I wouldn't even hesitate to recommend you to everyone. Everything was perfect. Thanks again to everyone at Fourwinds

And a special thanks to Kerry by far the greatest Customer rep I have ever had to deal with she was not only kind but understanding with a problem I had and she corrected it and even helped me out further than she had to thank you again kerry..

***If your looking to buy a citrus tree look no further than four winds excellent in every category!***

Hi everyone out there :)
I have been checking out the Garden Watchdog for years and was always too lazy to join the membership. But, I finally did so to give a honest and true opinion of the few companies I deal with mail order. Anyways, I have been dealing with Four Winds Growers for a couple of years now and am here to tell everyone out there that they truly work hard to keep you happy and satisfied. Kerrie, the Customer Service Manager is a great person with excellent customer service skills and will go out of his way to offer you the best of the best. This comment is NOT about one particular order, but over 15 or so orders. They dont argue you with about any issues you may have and often will ALWAYS replace their trees if something goes wrong. Things are taken care of promptly, usually within minutes. Emails are returned almost as fast as I can type it and send it to them. He does not make and break promises or give you the run around like many of the other online nurseries. I only deal with a few others out there, like Ted at Greenearth.net for banana plants, Florida Hill Nursery (different tropical plants, and Wellsprings Gardens (other different tropical plants) from many other bad experiences with other mail order nurseries. I wont name any of them, as it is not fair to them because I would never order from any of them again and it has been a long time since I did order, and hopefully they have fixed things for future customers. But, once is enough for me!!!! So, as an Electrical and Landscaping contractor with a fairly large company it is nice to have Kerrie and Four Winds Growers as a reliable and easy to deal with mail order nursery. As a matter of fact, I dont even deal with any other company for citrus trees, and never will as long as they are as great as they have been. They are always large, healthy and almost always thrive. That is a big plus in my business because I too have to keep my customers happy. But, as far as good points about Four Winds Growers, this is what you can HONESTLY expect:

*Great prices

*Fast shipping (Every monday like they promise)

*Friendly customer service

*Quick response times on any email or phone call (usually within minutes)

*Most importantly, big, healthy and disease free citrus trees with beautiful foliage, excellent grafts and rootstock with decent sizes)

But, I am not going to keep on going on and on, and I just felt it necessary to share my experience with Kerrie so maybe they can gain even more satisfied customers, of which he deserves. Give them a try, and rest assured you will be happy and hopefully add another good review for him. Thanks Kerrie and Four Winds, its always a pleasure to deal with you. Take care everyone out there and happy gardening!!!!

Jeff D. Millennium Electrical and Landscaping Contractors

I purchased two 2-3 year trees- a Dancy Tangerine and the ever popular Improved Meyer Lemon.

I try and confine the bulk of my online plant orders to vendors within 2 days shipping of me, but in the case of citrus I wanted to feel confident that I got the exact variety I ordered and that the trees has been properly grafted and well grown.
And not wanting to wait five years for a bloom, I wanted trees at least a couple of years old.
After doing some online research I determined that Four Winds had the best reputation so I ordered from them, still a bit wary of such extreme shipping distances. I followed along with the UPS tracking and saw that my trees were packed for shipping on the 17th and would arrive here on the 20th. That is a lot of dark for any plant and doubly so for citrus. To make matters worse, I am at the end of the line on my UPS route- my packages always arrive after 5PM.

Well, these two trees are enormous- far larger than I expected. The blemish free leaves are a bright healthy green and both trees are exceedingly well branched and balanced in appearance. The roots packed in wood shavings were still plenty moist when I received them and truly looked as if they had just been packed an hour previous, not four days ago.
I literally have not lost even one leaf.
You can tell by simple observation that they have been grown in excellent conditions- even the grafts are neat and perfect.
And I have blooms!

By a strange coincidence, my trees arrived five years to the day since I moved away from South Florida! To smell the fragrance of the very citrus blossoms I had in my backyard again was as great an "anniversary" gift as I could ever hope to give myself. Oh, how I have missed that smell!
They are divine!

Yes, the shipping is expensive.
The trees are quite the bargain, though, so if you look at it as a total price the shipping doesn't sting quite so badly. And what is it worth to know that you will receive exactly what you order, the grafts will be perfect, the trees the picture of health, of good size, well branched, and received with not one tiny bit of stress?
It's worth a whole lot in my opinion!
I do believe that these are as fine a tree as it is possible for a Florida-homesick lady in Kentucky to obtain- I can think of no higher praise.
If you want cheap I'm sure there are 100 other places to purchase your citrus plant.
But if you want the highest quality available buy from Four Winds Growers.

Posted on July 21, 2011, updated January 4, 2012
Posted on April 9, 2011, updated July 21, 2011
Posted on December 8, 2010, updated April 9, 2011
I ordered the Dwarf Satsuma Orange. The tree that came was as good as or better than the description. Good, balanced foliage and a well developed root system. I have never grown citrus (being in Zone 5) and am interested to see how this addition to a new greenhouse works out. I was very happy to receive detailed instructions on soil prep, along with complete growing instructions. This experience, and an earlier experience with Stark Bros., make me more inclined to order live plants as both experiences have been very positive.

i bought 1 3n1 asian pear 1 3n1 plout tree at lowes
they looked better better than the other grower displayed
they were about 5ft tall and looked very healthy

UNFORTUNATELY for me a day after i had them planted the Neighborhood dear came by and ravished them i though one was going to die so far they are hanging in there especially after I bought some stakes and netting :)
hope they make it!!!

This company and its customer service reps (Kerry) are wonderful to deal with. Her responses to my queries were prompt (within 24 hours), courteous, and clear, which made it easy for me to decide what to purchase, and I did.

I bought 2 2-3 year old plants Buddha's Hand Citron and Australian Finger Lime. The plants arrived on time, were so lush green that they look almost fake (:>). I was thrilled.

I really like to buy more from them in the future.

Highly recommended!

I ordered a 2-3 year old Meyer Lemon tree and a 2-3 year old Moro Blood Orange from Four Winds. They arrived very well packaged, and very promptly.

What I really appreciated about this seller were the very detailed instructions that accompanied the plants. I'm a bit of a novice, and their instructions helped me avoid some mistakes I would otherwise have made.

If I need to order dwarf citrus again, I'll be ordering from Four Winds!

Had a bad experience with another grower and did not recieve my tree. (most of you probably know who I am talking about). (Growquest) I researched Four Winds and found that they were A-1 rated. Ordered on a Thursday, recieved an email on friday telling me my dwarf bearss lime tree would ship on monday and I had it on wednsday. Tree was in perfect condition. If you looking for a dwarf citrus tree don't go anywhere else.

I ordered an Australian Finger Lime and got it in a week in a great condition. Definitely I will be ordering from them again when I am ready for my next project on my backyard.

Posted on November 26, 2010, updated March 10, 2011
Posted on June 5, 2010, updated November 26, 2010
Posted on November 18, 2009, updated June 5, 2010
Posted on November 14, 2009, updated November 18, 2009
Posted on December 16, 2008, updated November 14, 2009
Nice plants, well packed, better than I had hoped for.
Will order again!

We live in Pennsylvania and heard of this company by word of mouth, not just by internet search!!
Excellent condition of trees. Ordered a meyer lemon and kaffir lime.
Appreciate the literature sent with the trees. Wouldn't hesitate to order again from this great company.

I ordered 2 dwarf Bergamot Oranges from Four Winds. These are difficult trees to find here in the US, but Four Winds had them, and they were GOOD GOOD plants. I ordered the 2-3 year old trees, and they came packed very nicely, pruned minimally, and with huge root systems. I was really pleased with the quality of those two trees, and I recommend their trees without hesitation.

Have purchased numerous dwarf and full size citrus trees as well as blueberry bushes over the past two years. Have been extremely pleased with the service and the plants. Couldn't ask for anything better!

Ordered a Mini naval orange tree. It came quickly was very well packaged and 3 months later it is growing like a weed and in excellent condition.

After reading the reviews, and reading the ONE negative, I felt the need to also report my experience with Four Winds. I am from Mass, and ordered 2 Citrus trees from them. Both were 2-3yr old trees, one being a Meyer Lemon, the other an Orange. Both arrived from Cali within 2 days of shipping, and their customer service was also very nice.

The trees arrived, and were in amazing condition. Bright green leaves, and even some beautiful new growth already on them. I was actually surprised at the size of the lemon tree for being only a 2-3 year old. I have had them for 2 weeks now, and the Lemon has started growing at a very very rapid pace, while the Orange tree is only just starting to grow.

I must also comment. Doesn't anyone else find it funny how out of all the reviews, there was only 1 negative one, and how he claimed that the only trees that he has killed were from Four Winds? Seems like someone who messed up, and is looking for someone to blame.

Myself personally, I am soon to purchase, a Lime, Grapefruit, Blood Orange, and most likely another Lemon down the road since I cook with Lemons a few times a week. I could not be more happy with how their customer service was, their shipping, and the quality of the trees, excellent company, and excellent product as well! Lets also not forget that this is the same farm that actually created the Improved Meyer Lemon tree back in the 50's. They clearly have the knowledge as well as the passion for Citrus Trees, I would not buy from anywhere else.

I ordered a one year old Centennial Variegated kumquat on June 22, it shipped on June 28 and I received it on June 29. The tree was healthy, about one and a half feet tall, and I'm satisfied with it. Not much else to say.

I ordered four one-year old dwarf citrus. I got an email confirmation, an email letting me know they had shipped, and four lovely little trees. They are bigger than I expected, very well packed, and healthy, happly little plants. thanks.

My 2 little kaffir lime trees came and already feel like part of the family. What a wonderful company to work with! They notify well before they ship just in case the date doesn't work for you. The trees arrived with plenty of foliage and nice size root balls. Perhaps a little pricey...but the ease of doing business with the company is worth the extra money. Jocelyn