Comments regarding HorticultureSource.com
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Comments:
Rating | Author | Content |
Negative | ryan5925 (1 review) | On Mar 24, 2014, ryan5925 Manitou Springs, CO wrote: Horrible!! Still havent recieved my items after 2 weeks. They said was delayed because of my payment which was a lie because i had tracking on my payment. They didnt send via fedex/ups like I paid for they sent with freight shipping who wont deliver to my residence so I had to make special arrangments. The guy was a dick to me over email and continuously lied about my order. Never again will i buy from them and i hope you dont either. Its a crappy drop shipper/middle man. |
Negative | stevus (1 review) | On Sep 13, 2013, stevus Durango, CO wrote: SCAM!!!!!!!!!!!! |
Negative | Palmplanter (1 review) | On Jun 21, 2013, Palmplanter Bradenton Beach, FL wrote: I had purchased a CFL grow lamp fixture and chose/paid $33.64 for USPS Priority Mail shipping. Horticulturesource.com however shipped my lamp fixture via UPS Ground. I notified them of their error by send a message and this was the reply I was given: "Jesse, Some of our warehouses are unable to accommodate USPS Priority Mail. Per our shipping and returns policy, we reserve the right to ship items via an equivalent shipping method when necessary. Please accept our apologies for any inconvenience. Best regards, Zack Customer Service HorticultureSource.com" |
Negative | mooreroy (1 review) | On May 28, 2013, mooreroy Lakeview Estates, GA wrote: My experience with Horticulture has been very bad. I ordered on line OZN-1 ozone generator and paid for it on 5/19/13. Their website says it may take up to 3 days for the item to ship or update. After 4 days and the status had not changed from being readied for shipment, I sent an email inquiry but no response. I then sent a second email and still no response. Today (5/28/13) I called and was only able to talk with a "complaint taker" who said she would get back with me. Later in the day, the status was changed to backordered! No one has contacted me with any sort of explanation. The customer service from this company is really lousy! Buy from them at your own risk. |
Negative | rdusenberry (1 review) | On Oct 13, 2012, rdusenberry PRAIRIEVILLE, LA wrote: i ordered from this company a few weeks ago and everything was fine till the packages where to be delivered. i missed my delivery for the first package so for some unknown reason they recalled the other package i was waiting for. i was never contacted by the company about the situation so i emailed them. a week later i called and they said they would email me about a solution. a few days pass and still no response. i called back and asked to speak with a manager. they told me they can not talk to me over the phone so i cancelled my order. they responded to that and sent a cancellation email saying they can only refund me 50% of my money. if you want costumer service or even the products you paid for DO NOT USE THIS SITE. RIP OFF. THEY HAVE MY MONEY AND I HAVE NOTHING. |
Negative | Swooperman (1 review) | On Aug 25, 2011, Swooperman Sosua, Dominican Republic wrote: I purchased a Rapitest 4 way soil tester from Horticultural Source. It was supposed to test light, PH, Moisture, and fertility of soil. It does not function. It was shipped on time in original packaging. When I e-mailed them to complain they did not respond. They sent me customer review and I gave them a scathing review. Until now I have not heard from them. I do understand that thing do not always work but there is ne excuse for ignoring unhappy clients. They tend to tell everyone they know and write reviews like this one. |
Negative | GreenTruth (1 review) | On Oct 30, 2009, GreenTruth Winnetka, IL wrote: Horiticultre Source (www.horticulturesource.com) committed fraud. They also had the wrong severely cheaper product sent to me and woudl not return. They also charged me 3 times the amount it should have been for shipping and refused to adjust it. It is run by and developed by a web developer |
Negative | terrariums (1 review) | On Oct 28, 2009, terrariums Watertown, WI wrote: The worst customer service ever. They won't honor their policy. They shipped me the wrong item and would not take it back even if I shipped it to them and paid the shipping. They won't negotiate. They just email me saying the problem is solved, but it is not I still have the wrong item and they are not sending me the right item. Extremely bad service. I paid $60 for an item that cost $20. I was trying to order a $60 item. They they sent me the cheap version of what I wanted and kept the cash. This is the worst customer serivce I have ever had. I'll never buy from them again. |
Negative | montanacare (1 review) | On Apr 22, 2009, montanacare Bonner, MT wrote: Ordered PCO Foggers and some mini jets. Received mini jets and found that foggers were back ordered till who knows when (as you cannot contact these people by phone and they will not return emails) so I had to file a dispute with paypal. I was offered a refund for the foggers but was charged $12 for 4 $.50 jets. This is not about money rather the poor customer service I had received. These guys might be a fraction cheaper than the other guys, but trust me when I say it's not worth it! There are several sites on the web that have much better service. |
Negative | aseaga (1 review) | On Dec 18, 2008, aseaga Miami, FL wrote: PROS: Competitive Prices, large selection of products |