Comments regarding HorticultureSource.com

very good experience. package arrived sooner than I expected, in good condition, and well packaged. Best price by far for this light. I was a little concerned at first due to lowest price , and some negative comments, but I am very satisfied. Thanks.

Besides offering a large selection and guaranteeing the lowest prices matching and beating any price, 100% customer satisfaction is HorticultureSource.com’s number one goal. With a 30 day return policy if you change your mind. Any damaged items will be replaced free of charge. All items are new and come with manufacturer’s warranty. Product substitutions are not made without customer approval. Should an item be back ordered or discontinued you will be notified ASAP. Shipping is discounted but if you think you were overcharged shipping you may request any savings on shipping be refunded. The shipping and returns policy is posted online: //www.horticulturesource.com/shipping.php
Should there be any issue with your order contact customer service anytime:
//www.horticulturesource.com/contact_us.php

Received what I paid for and they had the best prices! Their customer service always answers my questions and fixes any issues. And they do have a phone number and email which they actually check!!! A+++

I purchased the largest size Halls Optimum Greenhouse from these guys in 2008, since they had this for the best price.

I received everything in good shape via a trucking company, which was scheduled easily with the trucking co (they called to deliver).

I did not have to contact customer service after the fact (since I did not have any problems) so I can't comment on that experience, but they were responsive to my pre sale questions re: the integral base, etc. which were sent by email.

The minor issues I had (discrepencies in instructions) were due to the manufacturer (Halls) and resolved by contacting Halls. If anyone is interested in the Halls Optimum line I would recommend HorticulturalSource.

Excellent company. Ordered a couple of times from them they are super fast to ship. Prices are great. Would highly recommend them. A+++++++++++++++