Comments regarding Willis Orchard Company
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Rating | Author | Content |
Positive | torivoss (1 review) | On Mar 26, 2015, torivoss Dallas, TX wrote: I ordered from Willis Orchard I was so afraid because I found this website after the fact. My order arrived today via Fed Ex and was packaged nicely. My Dwarf Nectarine Tree has buds and is very green. My two Gogi Bushes they are really nice and green. I'm so happy to get everything. My order is beautiful and I couldn't be anymore happier. I never give reviews but when I read all these comments and they were so negative. I decided to give my input. I hope this helps the next person with their decision to order. Thanks Willis Orchard. |
Positive | mrstjohnson (2 reviews) | On Feb 28, 2015, mrstjohnson Winter Garden, FL, United States wrote: I bought some nice pecan trees from Willis. I would recommend their pecans. Teresa |
Positive | tooner2 (7 reviews) | On Feb 18, 2015, tooner2 Charlotte, NC wrote: Very pleased with my recent order. The Albemarle Pippin apple tree (hard to find elsewhere) was good-sized, well-shaped, and sturdy. The packing was excellent. Very pleased with my purchase. Much better than what I have gotten from some better-known companies! |
Positive | carolinian (1 review) | On Feb 8, 2015, carolinian Efland, NC wrote: I was pretty satisfied with my purchase here. My trees arrived 6 days after the order was placed. The root ball was wrapped and packed with ice, and the roots were in very good shape (by my judgement at least). I ordered two 4-5 ft trees and three 3-4 ft trees. You can see from the pictures below that almost all the trees were ~5 ft + 1ft of root, so I thought that was definitely as advertised or better. |
Negative | granitestate (1 review) | On Feb 4, 2015, granitestate Berlin, NH wrote: AVOID THIS COMPANY AT ALL COST!!! . Ordered two fruit trees on 6/9/14 as advertised for zone 4 area. At a later date (after some research) I informed them they misrepresented zones in the fruit tree section and wanted to cancel my order, Spoke to Jay Young (customer service mgr.), put on hold for a bit only to be told that I was correct and the trees were not for zone 4 and would perish. Also told they would change the errors on their web page... (its been weeks and hasn't happened yet) I asked for refund and told I would get it minus 10%. I objected to the minus percentage refund due to the fact they misrepresented the product and was no fault of mine. And to just find out that they ship in March due to Georgia weather was my other reason for canceling, we still have snow on the ground up till May some seasons. They had plenty of time to refund my credit card and when asked why nothing has been posted yet they blamed the banks and credit card company.. Just got of the phone with both and nothing on Willis Orchard end is being done. When Jay was pressed on why all the 193 bad reviews at Dave's Garden, guess what? Not their fault, we are somewhat disgruntled...Maybe if enough of us wrote the Attorney Generals office of Georgia it would open their eyes up and deal with customers in a different way. I'm writing and mentioning Dave Watchdog site as evidence!!! |
Positive | HeatherCarter (2 reviews) | On Jan 29, 2015, HeatherCarter Miamisburg, OH wrote: Posted on December 30, 2014, updated January 29, 2015 On January 29th, 2015, HeatherCarter changed the rating from neutral to positive and added the following: I am just speechless at the level of customer service. After seeing this on here, they reached out to me to and are replacing the part of my order that did not live and that level of customer care has most definitely convinced me to place another order next month as well. On Jan 29, 2015, Willis Orchard Company responded with: "On Dec 31, 2014 9:42 AM, Willis Orchard Company responded with: Dear Customer, |
Positive | alanstrees (1 review) | On Jan 7, 2015, alanstrees Ellabell, United States wrote: My experiences with this company have met all expectations. All orders were correctly and timely shipped and all plants have survived but one, and I believe that the problem there was may fault. I have ordered, on several occasions fruit trees suitable for wildlife, and they range from paw paws, apple seedlings and crab apples, pears, mayhaws and mulberries over a 3 year period. Most were tubed. All were bare root, and I am NOT a fan of this to start with. I'm an air root prune, accelerators or rootmakers, propagate them myself kind of guy. I just like to plant stuff. But I have to admit that I've done well with the bare roots so far, and I wanted pollinators and genetics from different populations to go with my own. And I give them the proper care. |
Negative | artstreetstudio (2 reviews) | On Jan 1, 2015, artstreetstudio Arcata, CA wrote: I wasn't happy with Willis. I wouldn't order from them again. I ordered $75 worth of berries. I had to remind them a couple months after ordering to receive them. I ordered mixed ages - from 1 to 3 year old canes. There was very little difference in the cane size. It took me two years to figure out that the Baba Berries I ordered were not Baba Berries, but Wineberries (sort of a weed berry). I emailed the company and sent a photo from a website as that was how I finally figured out that they weren't the correct berry. The service representative said I needed to send a photo from my garden of the fruiting berry but by that time the berries were gone. None of the berries I got from them did very well. I bought some golden berries and they didn't produce either. The shipping was on the high side as well for what I received - a box that weighed about a pound with about a dozen spindly canes in it. Not worth the money and lousy customer service. |
Negative | BluSpruce1 (1 review) | On Jan 1, 2015, BluSpruce1 Afton, VA wrote: I recommend that you use another vendor other than Willis Orchard Company for your plants and trees. I made my order in early March 2013 and received my products in early April 2013. I had pre-dug holes for each of the items, sprayed them down thoroughly upon arrival, and quickly got them into the ground. I kept the plants well-watered during the 2013 growing season. My results with their products were highly disappointing. |
Positive | LeviG1965 (3 reviews) | On Dec 30, 2014, LeviG1965 Clemson, United States wrote: I recently purchased a few bare root pecan trees from Willis Orchard. They arrived a little later than expected, but they looked excellent. I was pleased with the price, compared to what I saw online from other similar places they were a little below average on the price but a little above average on the quality. I purchased last year from another nursery here in S. Carolina and had less luck. On Dec 30, 2014, Willis Orchard Company responded with: "On Dec 30, 2014 5:51 PM, Willis Orchard Company responded with: Reviews from CustomerLobby.com |
Negative | Fjkaram (1 review) | On Dec 26, 2014, Fjkaram Pottsboro, TX wrote: First time, Last time. They shipped only one out of eight blue berries from a four different type combo offer I ordered. I Called and was told to send pictures--I guess they did not believe me. Called again and was told"Steve" could help, and he did agree to ship the remaining plants. Problem was only four of the eight plants were tagged with the type bush . They told me that the plants should have been separated in tagged pairs and tied together. This was not the case. The excuse was that there was a new "FED EX guy. WHAT??? My plan was to track the progress of the four types to see which I may want to order next time. They offered no resolution and said there was nothing that could be done. I was told by a lady to send pictures of the eight plants and that they would be able to identify which was which. Someone called me after I sent the pictures and asked why I had sent the pictures. Guess they do not convey messages. |
Positive | dentednj (2 reviews) | On Dec 18, 2014, dentednj Califon, NJ (Zone 6b) wrote: This is the first time I didn't check here for a review before ordering from a company. If I had I would not have ordered as their customer service seems to be highly erratic. As it is I ordered 9 fruit trees and an elderberry bush and a week later they arrived looking fine. I planted them the same day they arrived. Since I pruned them after planting I know that they are living. It is Mid-December here in NJ and the soil is still highly workable in my garden so I am hoping they will do okay and I will have spring growth. I will follow this review up once spring has arrived and we see if they will live. I am hoping they are the correct fruit selections of my order since that also seems to be a problem from other customer's comments. |
Positive | kangfeng (1 review) | On Dec 17, 2014, kangfeng Cary, NC wrote: I ordered a persimmon tree several years ago. It took a couple of seasons for the tree to fruit as expected. What was not expected was the variety. I did not think that it was the variety that I ordered. I took a picture and sent it. They double checked my order in their records and confirmed that the picture was not corresponding to the variety ordered. Even after the several year time period, not only did they send me a new tree for free, but they sent me a bigger starter tree than originally ordered to help make up for the time it will take to get new fruit. |
Negative | Pinkfloyd47 (4 reviews) | On Nov 28, 2014, Pinkfloyd47 Eustis, FL wrote: I have done business with online nurseries for years but have never been as unhappy with the product as I am with my first (and last) order from Willis Orchards. On Nov 28, 2014, Willis Orchard Company responded with: "On Dec 1, 2014 10:18 AM, Willis Orchard Company responded with: Dear Reviewer, |
Neutral | a8383 (1 review) | On Nov 25, 2014, a8383 Rome, GA wrote: Posted on November 25, 2014, updated November 25, 2014 On November 25th, 2014, a8383 changed the rating from negative to neutral and added the following: Received a very kind apology from Jason Willis. |
Negative | juliannen (1 review) | On Nov 24, 2014, juliannen New Hartford, NY wrote: I ordered cherry trees, grapes, and raspberries in September. It's now almost December. I'm in upstate NY and it is way too late to plant. When I called Willis Nursery they treated me horribly! The worst customer service I've ever had! I asked what I should do with the grapes when they got here since you should plant them in the Spring. She said there was some button on the order form and offered NO help. I spent $100 and like many many times before expected my plants to be shipped when it was time to plant them. I've always ordered in the Fall for my Spring planting. The guy (once transferred from the wicked witch) pulled up my weather and we are having a freakish warm day..ONE day.. and asked what my problem was. The problem is is that it will be 20 in another day again. The snow just melted so I can see the ground. RUDE RUDE RUDE. I so wish I had found these reviews before I went with them. I am going to try to save anyone I can from ordering from them. |
Positive | thecityman (1 review) | On Nov 11, 2014, thecityman Orlinda, TN wrote: Posted on May 27, 2014, updated November 11, 2014 On May 27th, 2014, thecityman changed the rating from positive to neutral and added the following: Well, things didn't turn out nearly as well as my original post indicated. As it turns out, I had more tree and plant deaths than with any order I've ever done. I wanted to wait before updating this post to be absolutely certain of what did and did not live. I am now prepared to give you those results. In total, I ordered 5 trees and 3 plants. Out of that, a grand total of two trees lived. Two. That is a 75% failure rate. All 3 raspberry plants died as did 4 of the 6 fruit trees I purchased. Specifically, a plumcot, a Green Gage plum, Tanenashi Persimmon, and a hachia Persimmon died along with the 3 raspberries. A mulberry and Blenheim Apricot lived. I mentioned in my original review that the trees looked alive when I received them but I had some concerns about the roots on some. They were, however, packaged well. I also have to wonder if they held my order back, out of ground, longer than normal in order to make the order change I requested. If so, they didn't tell me that and of course I'd have preferred they not make my requested change if it really did result in all the other trees being left out too long and caused their death. But that is just guess work anyway. Its also possible that fed ex's error than caused the trees to be in their hands an extra day and 1/2 could have contributed...who knows. All I know is I spent over $100 and ended up with only 2 trees, one being just 10 inches tall. I also want you to all know that I am quite certain the deaths were in no way my own fault. I got my trees at around noon. I went home immediately unwrapped and put all of them in a bucket of water where they sat for about 6 hours. That very evening I went home and put every tree and plant into the ground into holes that I had previously prepared by slightly amending the good, fertile, well drained soil I have. I watered them in and over the next 4 weeks kept them reasonably well-but not over-watered. I used the same techniques I have on all my fruit trees, and I currently have 62 trees in my orchard and over the last 3 years I've only had 2 other trees die. I have 27 raspberry plants and have lost maybe 5 over the last 3 years. My point here is I may not be a professional orchardist but I certainly have enough experience and understanding to know how to properly plant and care for a new tree or plant. There absolutely had to be something wrong with these. Now, one very, very important point: I HAVE NOT YET NOTIFIED WILLIS ORCHARDS of my dead plants nor have I requested replacements, so I cannot yet judge their customer service when it comes to warranty/replacement. Their site says to wait a few months to be sure what lives or dies, and that is what I am doing. One could argue that it is unfair to change my review from positive to neutral without giving them a chance to redeem themselves. But I felt a 75% death rate alone warranted a change in my rating. I'm also not thrilled with their policy of requiring me to pay postage to return dead trees, but I suppose that is to protect them and I won't hold it against them. I also hate having to wait until fall or maybe spring to get replacements, but I know trees survive better when planted at those times so I will accept that. To be fair, if they do honor the warranty and replace all my trees and plants without a big hassle, I will probably change my review back to positive. But in the meantime, I believe a neutral rating is appropriate in view of the high failure rate. On November 11th, 2014, thecityman changed the rating from neutral to positive and added the following: WHile this is a very long review, I think it is important. It has gone from Negative (because so many plants died) to Neutral (because they SAID they would make it right but I wanted to wait until they did) to Positive (because they DID make it right). I've already explained why I gave the negative and neutral, now I want to tell you how they earned a "positive"...............: I have been absolutely blown away by the level of customer service and the way Willis Orchard's handled the problem once I reported my dead trees. Basically, at the very end of summer I called and reported that 3 of my 5 trees had died and all 3 of my berry plants had died. I spoke to a wonder lady named Sylvia who almost immediately, without any interrogation or accusations or difficulty of any kind, apologized for the dead trees and plants and offered to replace them all or give me credit toward other things. When I inquired about having to mail in the dead stuff or send photos of them, she said they would trust me and that would not be necessary! WHAT!!!! In todays world, that is an amazing position for them to take. Even more amazing, she basically told me that she would leave it up to me to decide who would pay the shipping on the replacement order. WHAT!!!??? I felt that because bare root plants can and do die without them or me being to blame, if they were going to just take my word on what had died then I would pay the shipping on the replacements. Long story short, I put together a new order which included several new trees that had not been on my original order. Sylvia simply processed my new order and deducted the amount I had paid for the original trees and plants that died, added the shipping (with my blessing) and processed my new order. I simply cannot fathom how they possibly could have been any more polite, accommodating, or better to deal with in any way. They went BEYOND their stated replacement policy by not making me send dead plants or even photos of dead plants, and even expressed a willingness to pay postage-which I do not think they should have to do since the dead plants may not have been their fault. They never questioned my honesty or made it the tiniest bit difficult to redeem my warranty. As icing on the cake, I mentioned that I had one tree which I thought was dead but which still had a very slight greenish tint on a scratch test so I wasn't going to claim it as dead and they went ahead and credited me for that tree as well...even though I hadn't officially tried to redeem the warranty on it yet. In short, Willis Ochards went above and beyond what they needed to do to satisfy me. It wasn't because I'm a big, regular customer because I'm not. They epitomize what any company-not just a nursery-should strive to be in terms of customer oriented. One last note: On top of all the aforementioned things they did right, the last and perhaps best final compliment is on the replacement order I just received. Without exception, each and every one of the 8 new trees I ordered were larger than the size I specified in my order-meaning they voluntary bumped up my tree size without charging a single cent more-even though larger sizes obviously sell for more money. ANd they are not just longer; they are thicker and healthier too. I am thrilled with my new trees and with the service I have received. If I could somehow give a more positive review of this company than I have just done, I would do so. They deserve it. I'm mystified by the negative reviews I see here. All I can say is my experience has been a 10 out of 10. |
Positive | HartPA (1 review) | On Oct 29, 2014, HartPA Drexel Hill, PA wrote: I have had 2 separate and positive experiences with Willis orchards. My first was that the tree that I had ordered (damson plum) was not a damson plum. After a few quick emails and some pictures that I sent, they determined that it was if fact a different tree (some kind of rare green plum). They immediately rectified the issue and are shipping a new damson plum at no cost. |
Neutral | rosepetal2 (11 reviews) | On Oct 3, 2014, rosepetal2 Danvers, MA wrote: I ordered Elberta Peach, Blenheim Apriocot, Shinko Asian Pear, Shinseki Asian Pear and Meader Kiwi from Willis Orchard. I ordered all 6' trees and received varying sizes and paid approx $140 for the lot. They were dormant, packed well scheduled for March 24th ship and received 1st week April 2014 when here in MA we were subzero worst winter conditions. Couldn't find the Meader Kiwi - it was under the peach tree and was DOA, I called for replacement (May) and was told it would ship dormant Nov-Apr. Also I specifically asked for trees that were not pruned as I wanted to use for espalier. After several emails I was assured I would get trees with branching low on the trees. NONE of the trees had been pruned 40"+ inches up the trunk - so much for the assurance. I successfully nicked the trunks and was able to encourage low branching. I agree Carrie Linden, the woman handling the phone is rude and totally not helpful. During the summer the Elberta peach never did much beyond 2-3 buds that tried to leaf but NOTHING. Dead. So out of six fruit trees - two were DOA. I tried to put in a claim for the kiwi right away, sent multiple emails, couple of phone calls and even asked for a replacement - grape and was told they would ship in fall. The two pears and apricot are growing fine and are healthy and vigorous. I think they have descent stock at good prices - I have friends who have ordered from them and are happy. The problem is who ever is harvesting the trees in not checking to make sure they are vital. So it can be a crap shoot whether you get live trees if not checked. Overall I think Willis Orchards is a viable source for trees and ordered two more trees this month - both EZ pick. I'll ship back the Meader kiwi and Elberta peach roots and ask for a couple replacements. I'll update my post with that outcome. |
Negative | Glomill (3 reviews) | On Sep 30, 2014, Glomill TACONIC, CT wrote: I received four trees last spring- |
Negative | falconfling (1 review) | On Sep 14, 2014, falconfling wrote: I tried them for fruit trees....they had a great website....and several weeks after the promised delivery date, I received the now half dead trees. I asked for a refund....I did not plant living trees and have them die by my fault...I did not receive what was promised...but NO REFUND....and the lady on the phone was pretty rude in addition. |
Negative | Doughster4 (4 reviews) | On Aug 17, 2014, Doughster4 Bowleys Quarters, MD wrote: I ordered three fruit trees this past Spring. They were all shipped VERY late. The size was what I expected but upon close examination I noticed that the buds had broken dormancy and had been stripped from the branches. The apricot and peach never showed any sign of life. The Bosc pear sprouted BELOW the graft from rootstock. Everything above the graft turned black. Their guarantee anad return policy is not evernbothering with over three trees. I will order from a reputable source. My own fault for not reading the negative reviews from gardeners. |
Negative | bluegulo (1 review) | On Aug 15, 2014, bluegulo Cambridge, MA wrote: I ordered an angel red pomegranate from these guys over the winter and kept it in a container indoors and then moved it outside in June. It has never leafed out but it sprouted a new stalk from the roots; the top of the tree was dead on arrival. |
Positive | Rickb2665 (1 review) | On Aug 5, 2014, Rickb2665 Brookfield, WI wrote: Last Fall I ordered 2 Blenheim Apricot trees from Willis Orchard. I ordered 6' tall 1.25" Cal. Trees. After I ordered them, I read all of the negative feedback about Willis Orchard and I got concerned. My Trees arrived in Mid April , and in Wisconsin, We had very brutal winter and snow was still on the ground in April. My Trees arrived well packaged with Gel wrapping around the roots. and there were a lot of buds coming to fruition on the branches upon arrival . The trees were pruned nicely. and I left the trees for two weeks in the gel because the ground was still frozen. In late April, I was able to plant my trees. I used 50% tree & Shrub soil along with 50% native soil. I also used a local garden centers root stimulator fertilizer. It is now Early august and my trees are flourishing. The buds have all turned to leaves and there is easily 12" of new growth on these trees. I do admit that I have watered the trees religiously and sprayed liquid fence liberally on the trees to keep the deer away. I have no reservations about the products nor the service that I received from Willis Orchards. I couldn't be happier with the trees that I have received I would and probably will buy from them again in the future. |
Negative | screwed69 (1 review) | On May 28, 2014, screwed69 Cartersville, GA wrote: I've spent over $200 to get nothing but DEAD trees! |
Neutral | Attica_Farmer (4 reviews) | On May 20, 2014, Attica_Farmer Attica, MI wrote: Posted on February 1, 2014, updated May 21, 2014 On February 1st, 2014, Attica_Farmer changed the rating from neutral to positive and added the following: Some of the stock received has started to show signs of life. It is the dead of winter so there are a lot of variables at play here and user error is always a factor. To my surprise I was also contacted by Willis Orchard. They stated that they had read my comments here and offered to replace any stock I did not feel was acceptable. I am confident that if I had notified them in the beginning and requested replacements they would have honored that also. I would have to say they have good customer service and that alone is enough to give them another shot at my next stock order. On May 20th, 2014, Attica_Farmer changed the rating from positive to neutral and added the following: I did in fact end up requesting replacement stock. I received 7 new Dolgo crab seedlings ( 7 of the 8 we originally purchased) after several emails back and forth with Jay from Willis Orchard. Unfortunately the replacements had the same weak root structure as the original order. It is now Mid/late may, of the 15 total Dolgo crabs I received and 4 persimmon, I was able to save 3 Persimmon and 4 Dolgo Crabs. I actually have Dolgo crabs larger than the Willis Orchard stock that I planted from seed in January and they look much healthier and twice the size. It is always a learning curve and every year is different but for now I will place any future fruit tree orders from another vendor. I wish I could post pictures for comparison to illustrate the difference from vendor to vendor and seed from the fridge. |
Positive | goingtochina (1 review) | On May 8, 2014, goingtochina Cedar Fort, UT wrote: Honestly, this order was the most well-packed and high-quality of any garden center order I have ever placed. I ordered 45 bare root trees, 11 bare root grapes, about 60 raspberries/blackberries, and lot more. ALL of it was large and well-rooted, and very well-packed. I was initially afraid to order from them due to reviews on this forum, so when I got such a terrific order, I knew I had better post a positive review. Don't be afraid to order from Willis Orchards!!! They are GREAT!!! |
Positive | restom (12 reviews) | On May 8, 2014, restom Reston, VA wrote: I ordered two saw palmettos from Willis Orchard Company. They sent me an e-mail to confirm the order and another when it was shipped. The plants arrived in good condition. I would order from them again. |
Negative | OhioGrower (1 review) | On May 8, 2014, OhioGrower Linndale, OH wrote: It’s really hit and miss with Willis Orchards. You have to be very careful what you order from them. They ship their Fruit trees “Dry Root” They ship in the spring when the trees are dormant, but they do not perform any kind of “Live” test. Both our original Fruit trees and their replacements were dead! Three years wasted when we could have gotten our trees from a more reputable and professional grower. |
Positive | jcc3132 (1 review) | On May 6, 2014, jcc3132 Las Vegas, NV wrote: Online ordering was extremely easy. It took a while for the order to be shipped but it did specifically say online that it would take up to 14 business days. The tree I received was the correct one that I ordered, however, it was in very poor condition. I contacted "willis" by phone and explained the condition of the tree. I also emailed them a couple photos. They sent me images of another tree in far better condition and shipped it out the same day for free |
Neutral | Rekrab87 (1 review) | On Apr 22, 2014, Rekrab87 West Valley City, UT wrote: I placed an order with Willis Orchards at the beginning of March. I was fairly happy with their selection of wine grapes as they had been difficult to find at the time. We ordered a lot of plants from them: 2 wine grape varietals, a hazelnut tree, walnut tree, dwarf peach, 3 raspberries, 1 golden raspberry, 1 kiwi vine, 1 blackberry. Everything seemed to go fairly well, although it did take awhile for our order to get shipped. We assumed it was to better time planting in our zone as other nurseries do the same thing, just with a little more notification. I sent them an email on April 1st inquiring about my order and when we might expect it to ship, but I never got a response. That was a little disconcerting, and that's when I found all of the awful reviews here... |
Negative | shirley04 (1 review) | On Apr 21, 2014, shirley04 WADDELL, AZ wrote: Ordered two trees from this company and via email notified them that the weather in Az was heating up and if they could ship my plants sooner than what their website stated. |
Negative | DHolladay (3 reviews) | On Apr 3, 2014, DHolladay Nampa, ID wrote: I ordered 4 PawPaw trees to be shipped to me in the Fall. I received them mid November after the ground was frozen. I had my professional Gardner come out and install them the same day they arrived. He told me that this time of year that they would not survive, they should have been shipped a month earlier. |
Negative | law4liz (1 review) | On Mar 10, 2014, law4liz Braselton, GA wrote: I will never shop here again! Sorry I did! Last spring I ordered a pomegranate tree almost $100. Before I put in the order I read reviews of the company and as you can see here - they are mostly bad. Not using my best judgment I ignored them and put the order in. Big mistake! The tree came completely dead. I called right away and the lady on the phone told me to give it some time. So I did. It never budded at all. So I called back in May and I was told again to give it some time. Still never budded and not one leaf! I did a scratch test in different spots and the tree was not green. Dead! Just like I told her! I called back to get a replacement and was told that they do not ship trees over the summer and to call back next season and they would send a new one. I called March which is the beginning of our planting season. I was told that I would need to pay for the shipping of the new tree. Why should I do that?! I already paid for the shipping A YEAR AGO and this company sent a dead tree! I am only located a few hours away as we are in the same state so I don't believe that it died in shipping. It was dead when they sent it. Horrible customer service and dead plants - taking my business someplace else and working on disputing this on my credit card as they NEVER sent me a live tree. |
Positive | toprhynes (1 review) | On Mar 4, 2014, toprhynes Norman, OK wrote: I order 7 trees, (2x20th century Asians, plum, apple,and persimmon plus 2 walnuts) they arrived very quickly. I must say I was dissapointed when I saw the box and felt how light it was but I got what I ordered and now 2 weeks after planting all seem to be doing very well. Thank You Willis Orchard! |
Positive | mscratch (6 reviews) | On Feb 11, 2014, mscratch Millersville, MO (Zone 6a) wrote: Received the Garden Annie Dwarf Apricot tree |
Neutral | AEgarden (1 review) | On Feb 6, 2014, AEgarden BROWNSBORO, AL wrote: Posted on February 5, 2014, updated February 6, 2014 On February 6th, 2014, AEgarden changed the rating from negative to neutral and added the following: I'm changing this from negative to neutral since the company has now said they will ship more plants. |
Negative | canyons (1 review) | On Feb 4, 2014, canyons Salt Lake City, UT wrote: You get what you pay for. If you send a message saying your plants died, you have not in fact requested the warranty replacement. At least this was my experience. Notification apparently does not equal a request. It was a small order and a 100% loss. I requested a later shipment, but got the bare root stock months before the ground thawed. I tried to nurse them, but they all died. |
Positive | greensfarm (1 review) | On Jan 27, 2014, greensfarm Bear Creek, TX wrote: Over the last 12 years I've ordered trees from several large nurseries and never been satisfied with what I've received. I've spent years raising some tree shipments only to find they weren't what I ordered. Things like bartlet pears that turned out to be bradford pears after eight years. Trees that arrived dead or died soon after sprouting. Two years ago I ordered trees from Willis and with the exception of two small trees that I new weren't adapted to my area all have flourished, more than doubling in size in two years. After reading their return policy I didn't bother about the two trees that didn't make it but the other trees I received were much better than those I have purchased elsewhere. |