Comments regarding Bluestone Perennials

This is the best mail order co. I used to order from them about 18 years ago when I lived in NY and was always satisfied with their service. Now that I live in Fl. and Tn. I wanted to try them again. I placed a medium order for shipment to Tn. but there was a mix-up and I did not get my order to Tn. when I was there for the spring. Customer service was very responsive and reshipped it again to arrive at the same time as my trip to Tn. over the 4th of July. The plants arrived in time and looked great. Thank you, I will order from BP agan. They are still doing good!

Plants came on time and were in perfect shape. They are now growing wonderfully in my garden. Great product!

Excellent. Customer service was great. The plants came fast and in perfect condition. Well done Bluestone!

This company is the very best!! They have a great selection of plants I could not find anywhere else and the prices were great. The packaging protected the plants and they are thriving. I am planning another order soon.

We ordered 9 Achillea plants on their 3 for 2 deal. All are growing and some are sending flower heads.

I placed several orders with Bluestone this spring. I was very pleasantly surprised with how well packaged the plants were. They arrived in great shape. I had one minor problem with a mix-up in a shipping date that I requested but they more than made up for it when I contacted them. All of the plants that I received from this company are thriving in my yard, despite the cold, rainy spring we are having. I plan to place several more orders next spring!

Based on what I read here I decided to order from Bluestone. I was not disappointed. I ordered 6 lavender plants. With the discounts they were $4/plant which I was satisfied with especially b/c of the convenience and I could get the specific species that I wanted. However, I was at a large garden center in my area a week later and saw one species for $3/plant. But I was absolutely pleased with the Bluestone plants and what kind of shape they were in when they arrived. I'm very satisfied.

Bluestone is exceptional in so many areas, it's boring already. I've ordered from them for years, including garden phlox and lady's mantle this year. No complaints...of course.

BP was my very first mail order plant company, and I think they consistently keep raising the bar. And a very high bar it is now.

Kudos!

I've ordered from them many times in the past several years. The plants are always small, but so are the prices. The woodies are quite shockingly small, but only compared to stuff that is priced 6 times as high. I've never received a dead or ailing plant, and they have the BEST customer service in the business... probably the best customer service I've ever received anywhere.

Their policies, their wonderful shipping, their great cs, and their prices make this my favorite mail order nursery.

I love this company and recommend them to everyone -- well, at least anyone who doesn't expect to get huge plants for itty-bitty prices!

What can I say? After a year of buying and planting from local sources during a major renovation of my half-acre lot, I ventured onto the Internet. Local sources didn't offer that much variety, and all charged higher prices than I wanted to pay for planting several large beds. After several winter months of surfing around and catalog shopping, I picked Bluestone for a large spring order (enough to qualify for free shipping). Plants are mostly small "plugs" but that's the genetic material for what will become your larger plant. You plant it, and it DOES grow, as others have said. This is a great way to acclimatize your plants in your garden soil from a small size and also not pay for mail-order shipping of lots of "foreign" potting soil! Their customer service is great--they were smart enough to catch that I made two orders (one large and one smaller follow-up one) and they combined them together to save shipping cost and time for both of us. Questions called to their toll-free number get answered promptly and cordially; they can find your records right away, and they do offer great packing as well. Will reorder from them again!

I ordered from Bluestone for the first time in April. I ordered over 100 plants. Bluestone emailed me to tell me when the plants would be shipped so when they arrived, I had everything ready to plant. The plants were great and a few are now blooming, with buds on many more. Two of the plants died (couldn't have been anything I did LOL) and with one email to Bluestone, three plants arrived about four days later. When they had their half off sale, I ordered more and they arrived in the same week. Everything was great and I thought their prices (even with the shipping) were very reasonable. I'm going to be ordering from them every year now. I've had a lot of bad experiences with mail order companies and after reading all the posts about Bluestone, I decided to give mail order one more try and I'm so happy that I did. I can't say enough good things about this company.

I made a small initial order from this company. It was shipped within five days of the order (compared with >4 weeks for Michigan Bulb). Today the plants arrived, meticulously packed and very healthy, replete with buds on the Monarda. I'll report later on how my plants fare.

Meanwhile, there are helpful planting tips in the package, very usable money-off coupons, and a great scheme whereby if you return the packing peanuts from your order, you get free shipping on your next order.

So: fast, efficient service; healthy, well-packaged plants; money off on the next order; and ecologically responsible policies. What's not to like?

I grew up near this company so was excited to find I could order plants by mail. I've ordered for the past 2 years and all of my plants have been larger than expected and in great shape! Everything arrived on my requested ship date and the service has been very good. Their guarantee is a plus as well, although the few plants I had that didn't make it were due to my own lack of attention, not the quality of the plant! I will continue to order from them until I run our of space.

I was very pleased in my order with this company. The plants were a bit small, but they were very healthy. The order arrived promptly and without hassle.

I am so glad that I found this website and did some research before ordering my perennials. I was going to order from another company until I read a lot of negative comments about them. Then when I read all the positives about Bluestone, I went with them. I love Bluestone's catalog! Along with the catalog, they also sent me a buy 2 get one free discount. I ordered a variety of perennials and am very please by their size and growth. They were much larger than I expected. Their customer service is great as well. I e-mailed them a question concerning my discount and they got right back with me. The order also arrived right on time. I have been telling all of my friends about them.

This is the second year that I have placed large (100 plant) orders with Bluestone.
While the delivered stock is much smaller than that from the local nursery, it is healthy and deliveries are boxed with styro-peanuts for protection. All product experienced significant growth in the first year, and 95%+ survived our cold 2002 MN winter without the usual protective snow cover.
Order processing/customer service is excellent, selection is fairly broad, a beautiful catalog is available, and 100% product delivery has been achieved.

Though the plants weren't huge, they look healthy and certainly seem to be thriving in my garden. The woman who took my buy-two-get-one-free order organized the order so the most expensive plants would be the free ones (!). The coupons included with my plants are actually useful (as coupons so often aren't), and I love the fact that you can return the packaging material and get free shipping in return. A very good experience all around.

This is the second year that I have ordered from this company. The plants from last year are very full and healthy. In some cases, they needed to be divided and shared with friends. This is uncommon for the second year. This year, the plants were small (as usual) but all great quality and doing very well in the garden. I am extremely pleased and plan to use this company for many years. Highly recommended for gardeners that like great quality and healthy plant products.

Well, I'm pretty bummed out.

I received my first order on May 23rd up in Alaska. The plants appear to be "end of season" leftovers that were in transit five days. They were packed pretty good, except for my iris' who really took a crinkling beating, and wonder about them. Still, the stock seems like it's the last of what they have for the season, and half-dead.

In fairness, I believe their customer service is top-notch and a real standard for others to follow. However, the bottom line is going to be the product you receive, and I'm sorry but what I got is pretty sad. I almost feel like I would've been better off paying the bigger $$$ locally at our nurseries to get larger, healthier stock. And I'm sad because I really wanted to place another order, but why throw good money away?

Sorry to be a "whiner", but I gotta tell it like I see it.

I, like most, thought the plants were small when I ordered last year and was a little dismayed when they didn't flower. However, this year they are huge.....it's still early and we've had a few cold nights here in NH but they have grown substantially. The most impressive has been the oriental poppy plants. I ordered some more plants this year and will write again when I receive them.

I order from Bluestone every year, sometimes twice a year. I've always been VERY happy with the products and their service. This is by far the most economical way to build up your perennial collection. I just can't say enough good things about this company.

Everything arrived viable and in a timely fashion.

Great customer service. The shipper miss-routed one of the two boxes my order was sent in (of course it had the bulk of the order in it) and the package was in transit for two weeks. I called during this time and Bluestone resent the missing plants (free of charge, no additional shipping costs) and received the replacements two days after the original shipment made its way to me (took less than a week to get the replacements). All the plants that arrived without delay were in excellent condition and an excellent value (some plants sell for three times as much from other nurseries). I'm sure I'll be doing much more business with them next spring.

I received the STARTER and BORDER gardens and they are great. The plan was easy to follow and to adapt to my bed. I am a first time gardener and found this to be idiot proof. The plant sizes seemed ok to me. I am not sure what could have been better for the prices. They seem to be doing well...half are still in the box they came in and the other are in the ground. Gotta get the rest in this weekend. I am looking forward to placing a fall order with the coupons they sent in my first order.

I received my plants today in excellent condition! I ordered many plants, over 60 in all. I took advantage of their early sale of buy 2 get 1 free. What a deal! Varieties and condition not matched around here unless you go to the spendy garden centers, but then the price is higher.
They have a program to recycle the packaging, you send it all back for $3.50 and they send you a free shipping certificate, valued up to $20!
As for customer service, they were helpful and prompt in responding to a few cancallations after I learned later how that plant performs here.
2 things I wish would have happened was:
1) notification of the substitute or delayed shipment since I ordered 3 months ago. (Wouldn't be a big deal but both were for my white garden) An email would have sufficed since I was charged for them 3 months ago, they should have been reserved or told me.
2) Not be charged 3 months ago. I used a credit card and would rather not have had to pay for items I wouldn't receive for 3 months (in one case 7 months, since they didn't replace it just sent a notice along saying they would send it in the fall)
I will post an update if these 2 items improve if I can get in touch with them.
I may wait to order next year right before i need them instead.

I ordered several shrubs and a groundcover on-line from Bluestone, and was extremely pleased with how quickly they arrived and the condition they are in. Plus, my box came with great coupons I'll use in the future. And an extra bonus--to save on landfill waste, if you send the packing materials back to them, they will give you free shipping on your next order!

I have purchased the majority of all my plants from Bluestone Perennials since 1995. Last Fall my husband and I made a major move from Oscoda, MI to Charlotte, NC. I ordered most of my flowers in my front yard last fall from them. They (the plants)are just to awesome for words. Still ordering when they have sales this Spring. They may be little to start with, but over the years they are the sturdious of all my perennials. Can't wait to start my backyard now. HOORAY FOR BLUESTONE!!!!!!!!!!

Wonderful company. I had ordered from Bluestone last year and this year twice. All my perennials are doing great. They really have a big selection to choose from. The packaging of the box was great. Although they use the styrofoam peanuts, you can send all of the packaging back to be recycled & reused and receive free shipping on your next order. Also included in the shipment were coupons for more specials! Can't wait to see their catalog for next year!

I have ordered twice this spring and the experience has been fantastic. The plants were wonderful. I will buy again from them.

Wow, add me to the list of satisfied customers! Based on all the great recommendations here, I placed a small order, and the next week I placed two more. An added plus is that they ship many things in pots, which I prefer to bareroot, which doesn't always work for me.

I received my first order from this company a little over two weeks ago. Everything is planted and already growing. I was truly amazed at the quality of the packaging. Even though the plants are on the small side, I'd be willing to bet that by the end of the summer season everything I ordered will be a good size. I will definately order again.

I'm not sure what I can add to the other comments. I ordered 2 dozen plants from them for the first time. They arrived today and looked great! Much cheaper than I could buy locally. Great selection, good prices. The plants arrived as promised with good instructions on care and planting. Definitely will buy from them again. There is a reason they get great reviews!

I have ordered from Bluestone for years and have NEVER had a problem. If I've received a plant that did not grow, it was replaced with friendly and courteous customer service. Highly recommend this company!

Wendy

Have order plants the last two years. Very pleased with the condition of plants. They deliver on your requst date. Customer service execllant when I needed replacements. I would appreciate early notice when they are out of stock on a plant.

I have started ordering from Bluestone this year and I am very impressed. The service is great, prices are good and the plants are healthy and very well packed. Everything has grown beautifully when I planted it.

I will continue to order from Bluestone without qualm.

Great plants and packaging. This was my first time ordering from Bluestone and I couldn't be happier. I will definitely order from them again next year (and for years to come).

I just received my first order with this company, that I found through a search engine by chance. What a find! They give excellent service and the plants arrived promptly, looking healthy and so far they are all doing great. I would definitely order again from this company, in fact, I plan on ordering from them exclusively from now on! Highly recommended!!!

I love how they emailed me to inform that my order was on the way. The plants arrived very healthy and beautiful. I have no doubt they are going to thrive.

This is a breath of fresh air after disappointment from some other mail order nurseries. I will definitely order from Bluestone again and again.

Large healthy plants. Well packaged. I especially appreciated the confirmation postcard and that you can specify when you want your orders shipped. I will order from them again