Comments regarding Bluestone Perennials
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| Negative | brahmabantam (8 reviews) | On Sep 12, 2019, brahmabantam Rimrock, WA (Zone 5b) wrote: I’m going against the grain here because I see most people have rave reviews about Bluestone. I was tempted to give a neutral review under some sort of peer pressure mentality but my husband told me I have to be honest and so I’m leaving a negative review. I ordered a couple hundred dollars worth of shade perennials from Bluestone this spring. I ordered from Bluestone because of Dave’s garden watchdog. I have benefited so much from these reviews in general and was excited looking forward to some great astilbe, dicentra, columbine and ferns from Bluestone. The first batch of plants arrived very dry and stressed out, but given the long distance we are from Bluestone, I didn’t complain (we are in rural eastern WA Cascades). I watered the plants immediately upon arrival following the instructions that came with the plants and hoped for the best. Thinking it wouldn’t happen again, especially given the great reviews, I ordered another batch that were partially dead on arrival from lack of water. The coir pots that Bluestone uses accelerated drying, I think, and we are in a very dry climate. Plus I was astonished that the plants from Bluestone were shipped so slowly. They were in transit for 5 to 7 or more days! I contacted Bluestone and they very promptly shipped replacement plants. However, I’d much rather receive healthy, lovely plants from the beginning and spare myself the trouble (and environmental waste) of having replacement plants shipped. On Sep 12, 2019, Bluestone Perennials responded with: "On Sep 30, 2019 2:48 PM, Bluestone Perennials responded with: Please be in touch with us so that we can send replacements on those items that are struggling - either immediately or in the spring if you prefer. A refund is also an option. Re: the pots: You are welcome to remove the top half or all of the coir pot if you prefer, and perhaps in your dry situation it might be helpful. Removing the pots can damage some of the roots, but it usually only sets the plant back by a week or two - it will soon catch up. I fear one of your shipments was too long in transit, and I hope you will try us again and/or let us make up for your disappointing experience." |
| Positive | SactoMan (1 review) | On Jul 3, 2019, SactoMan Sacramento, CA wrote: Posted on July 3, 2019, updated July 3, 2019 On July 3rd, 2019, SactoMan added the following: A follow-up to my June 15 post: The three iffy plants had unexpectedly perked up by the time my three (beautiful) replacement plants arrived, so I left the three original ones in place and planted the three replacements elsewhere. I emailed Bluestone advising them of what had happened and told them to charge me for the three new “replacement” plants (plus shipping, too, of course). I quickly thereafter received a very friendly reply thanking me for informing Bluestone of what had happened but that no payment whatsoever was needed for the new plants. I was pretty gobsmacked. This is one classy company. On July 3rd, 2019, SactoMan added the following: A follow-up to my June 15 post: The three iffy plants had unexpectedly perked up by the time my three (beautiful) replacement plants arrived, so I left the three original ones in place and planted the three replacements elsewhere. I emailed Bluestone advising them of what had happened and told them to charge me for the three new “replacement” plants (plus shipping, too, of course). I quickly thereafter received a very friendly reply thanking me for informing Bluestone of what had happened but that no payment whatsoever was needed for the new plants. I was pretty gobsmacked. This is one classy company. |
| Positive | CooDeeFoo (15 reviews) | On Jun 25, 2019, CooDeeFoo Central, SC wrote: An honest company with a good product, Bluestone Perennials makes good on any plants that don't thrive without questioning the customer's veracity. |
| Positive | Vashur (9 reviews) | On Jun 22, 2019, Vashur Wichita, KS (Zone 6b) wrote: Posted on April 26, 2013, updated June 22, 2019 On April 26th, 2013, Vashur added the following: I received an order today with the new packing. I really really like this packaging. These are the best packed plants I have ever received. Thanks. :) On June 22nd, 2019, Vashur added the following: I ordered twice this spring.. They still do NOT disappoint. Thanks.. |
| Positive | easauer (5 reviews) | On Jun 14, 2019, easauer Loveland, OH wrote: Bluestone Perrenials has become my go to for plants I cannot find or are out of stock locally. I ordered 5 different shipments this year over 30 plants and every single plant came in fabulous condition and are doing extremely well. I also love that they come in biodegradeable pots and that they ship with recyclable materials. |
| Positive | vermilionchase (2 reviews) | On Jun 12, 2019, vermilionchase Vermilion, OH wrote: I have been searching for a better way to buy perennials. Their website is great, but the product is even bette and I've had many poor experiences elsewhere. I'll admit I live in the same state as Bluestone, but I've received multiple orders the next day and by the health of the plants, they must have been packed immediately before shipping. I could say "it's as if I just picked them up at the garden center" but the truth is, the quality of the plants is so consistently great, it's BETTER than any garden center.....it's not crowded and you have not only the information on their website but the power of the internet to research in the comfort of home.. |
| Positive | bselarse (7 reviews) | On Jun 9, 2019, bselarse South Wayne, WI wrote: I love this company. I've only been using them for 3 years because that's when I found them online. I usually order 4-5 times each season |
| Positive | jvw (7 reviews) | On Jun 2, 2019, jvw Clinton Township, MI (Zone 6a) wrote: Posted on May 22, 2013, updated June 2, 2019 On June 2nd, 2019, jvw added the following: It is 2019 and I continue to order from Bluestone EVERY year. Literally THE best customer service of ANY mail order company! Top notch plants. And, if you are not happy with your plant or plants they simply ask if you want a replacement or credit. No treating you like you are an idiot, no telling you to plant it and see what happens, no excuses (High Country Gardens you could really learn a lesson here). This year I had plants in my cart while I waited for a gift certificate from my brother. I got an email from them reminding me I had not finished the order. I replied I was waiting until I got my GC. The next day I received my GC via automated email. But I also received a personal email letting me know the GC was ready and the code number to use it. I will continue to order every year from them! |
| Positive | stencil49 (1 review) | On May 18, 2019, stencil49 Huntington, VT wrote: I placed 2 large orders of perennials with Bluestone totaling over $400. They shipped together even though I placed them 3 weeks apart, which I was very happy about. The plants shipped and were delivered two days later, They were well packaged and all very healthy. I appreciate the coir pots and everything has been in the ground for a week and looks good. I was worried about mail ordering plants but now will order from Bluestone with confidence. |
| Positive | Flower25 (3 reviews) | On May 14, 2019, Flower25 Pittsburgh, PA wrote: Geat company. Purchased a large order this winter received them in time for planting. They never disappoint. I have been ordering from them for over 20 yrs. |
| Positive | south_girl (2 reviews) | On May 12, 2019, south_girl Denver, NC wrote: Posted on May 12, 2018, updated May 12, 2019 On May 12th, 2019, south_girl added the following: Update a year later: Having occasionally used other online nurseries, my positive impression of Bluestone has increased even more. Their patience with my beginner questions, quick follow-up, fast delivery, careful packaging, superior labeling of plants, and their year guarantee make dealing with them a delight. |
| Positive | plant_collector (35 reviews) | On Apr 10, 2019, plant_collector Oak Ridge, TN wrote: First order from them. I was impressed they shipped order 2 days after I submitted it. Not many will do that. Plants packed in specialized box to keep them secure. Also like biodegradable "pot" - plant it also. Keeps root disturbance to a minimum. Plants were a little small for the price but looked healthy. |
| Positive | flowermaiden2 (19 reviews) | On Oct 15, 2018, flowermaiden2 Saint Maries, ID wrote: Posted on May 18, 2018, updated October 15, 2018 On May 8th, 2015, flowermaiden2 added the following: My experience with Bluestone Perennials continues to be positive. My large order arrived, today, correct and complete, with healthy, robust plants. The Violas are blooming, and they are lovely. My only concern is those fiber pots they insist upon sending them in. I have removed those in the past and shall do so, again. They're supposed to be biodegradable and decompose right inside the planting hole, over time. I fear this will take too long, and the plants will remain rootbound in the meantime. I like to spread out the roots when I plant, so they can have plenty of room in which to grow. It's really not a lot of trouble to remove those fiber pots -- I just score vertically down each corner and off they come. Bluestone was very good about letting me add to my order as I found more plants later on that I wanted, so I would only have to pay shipping once. They're also very good about keeping me updated on the status of my order. Good company. I shall continue ordering from them in seasons to come. On May 13th, 2016, flowermaiden2 added the following: This season, I ordered two types of coryopsis from them. I was glad to find some taller varieties that bloom yellow instead of reddish shades. My plants arrived today, and they are bushy, green and well developed. I shall remove them from the fiber pots, however, and plant them directly into the soil, as I have previously done. I feel they have less risk of becoming root bound that way, even though it's claimed those pots are "biodegradable". Do they break down soon enough to avoid binding the roots? Since I'm not sure of this, I always take them out. I love coryopsis because deer don't eat them, and that's a real plus in my garden, which Bambi has used as a smorgasbord in the past. Again, Bluestone has come through for me, shipping my order on the date I requested. Very happy with them, as usual. On May 14th, 2016, flowermaiden2 added the following: For the benefit of those who might wish to try this lovely perennial, the name of the flowers I ordered is coreopsis, not coryopsis. I misspelled them the first time. Wanted to make the correction here, so folks using their catalog or shopping online will know what to look for should they seek these out. These are great for gardens with a deer problem, as deer tend to steer clear of them. I've just planted all of mine, and they look great. A couple even arrived with flower buds on them. Kudos, again, to Bluestone Perennials. On September 13th, 2016, flowermaiden2 added the following: So far, so good. Despite being in transit via UPS for six days, the Early Sunrise Coreopsis are huge and healthy. So are the Electric Blue Penstamon. The Paprika Yarrows didn't look great, but still have some green on them, and may make it, afterall. I've planted everything immediately after receiving it. Again, I removed the coir pots to give the roots a chance to grow directly into the soil. I still have some bulbs coming, which won't arrive until the end of September. That's of concern because, one, I'll be out of town from the 27th until October 2nd, and two, we might very well have snow on the ground by then. If they have my bulbs, they should send them, now. I'll be calling them to see what they can do, if anything. On October 7th, 2016, flowermaiden2 changed the rating from positive to neutral and added the following: The five Paprika Yarrows I ordered appear to have completely died. They were in transit for SIX WHOLE DAYS, via UPS. At first, I thought they might make it, as there was still a very tiny smigeon of green on them. Now that's gone. I planted them immediately upon opening the box I got from the UPS driver. After that amount of time, I figured I'd best get them into the ground right away. I planted them in well-drained, enriched soil and watered them immediately. I very carefully removed the coir pots and gently spread out their roots for maximum benefit of receiving nutrients, trying to give them the best chance possible. They have been frequently watered since them, either by heavy rains or by my sprinkler. The soil is rich and drains well, so there's no issues of root rot. Their foliage is now completely gray-brown and they show no signs of life. My STRONG suggestion to Bluestone Perennials is that they use a carrier that can deliver orders much faster than UPS does. There's no excuse for it taking SIX WHOLE DAYS to deliver a live plant order. I'm certain that had they delivered it sooner, those yarrows would be looking a lot better. I am surprised to have had this experience with a Bluestone Perennial order. This has never happened, before. Please use a different carrier that provides faster service. Otherwise, I might have to look elsewhere for placing my plant orders. On October 7th, 2016, flowermaiden2 added the following: The five Paprika Yarrows I ordered appear to have completely died. They were in transit for SIX WHOLE DAYS, via UPS. At first, I thought they might make it, as there was still a very tiny smigeon of green on them. Now that's gone. I planted them immediately upon opening the box I got from the UPS driver. After that amount of time, I figured I'd best get them into the ground right away. I planted them in well-drained, enriched soil and watered them immediately. I very carefully removed the coir pots and gently spread out their roots for maximum benefit of receiving nutrients, trying to give them the best chance possible. They have been frequently watered since them, either by heavy rains or by my sprinkler. The soil is rich and drains well, so there's no issues of root rot. Their foliage is now completely gray-brown and they show no signs of life. My STRONG suggestion to Bluestone Perennials is that they use a carrier that can deliver orders much faster than UPS does. There's no excuse for it taking SIX WHOLE DAYS to deliver a live plant order. I'm certain that had they delivered it sooner, those yarrows would be looking a lot better. I am surprised to have had this experience with a Bluestone Perennial order. This has never happened, before. Please use a different carrier that provides faster service. Otherwise, I might have to look elsewhere for placing my plant orders. On October 7th, 2016, flowermaiden2 changed the rating from neutral to positive and added the following: Bluestone Perennials has earned another positive rating. I was pleasantly surprised, when I opened my e-mail inbox, to find an offer from them -- without being asked or even contacted -- to replace my five Papricka Yarrows next Spring, at no cost to me, not even shipping. This time, they've made a note to use FedEx instead of UPS, in the hope delivery time will be faster. FedEx is usually pretty good around here. They've also agreed to ship early to mid-May, which is the best time in my area to begin planting in Spring. It's so nice when a company makes things right without even having to be asked to do so. I wish more companies would provide that kind of service. Good for you, Bluestone! On May 26th, 2017, flowermaiden2 added the following: True to their word, they have sent the replacements for last year's dead yarrows, and these are NICE! I also ordered three Royal Blue Veronicas this year, which have come in the same box, and are also nice. Very well packed, and ready to go. Bluestone Perennials has come through, again. A truly dependable company. On September 1st, 2017, flowermaiden2 added the following: I am thrilled! My entire Fall order arrived today, and every plant in it is large, robust and green. Some of the Early Sunrise Coreopsis even have buds on them. A couple of the Coreoposis have powdery mildew on a few of their leaves, but that's easy to deal with. I'll just clip those leaves off and dispose of them. They'll have plenty of greenery left. I've opened the box and have watered everything in a nice shady outdoor area, and when it cools off this evening, they'll go into the ground. I have their special spots all prepared for them with plenty of compost mixed into the soil. So late in the season, I wasn't expecting such nice, robust plants -- these are as nice as the ones I got last Spring. Very good, Bluestone! (I'll be removing those fiber pots again, as a matter of personal choice, but that won't hurt anything as long as it's done carefully). On May 18th, 2018, flowermaiden2 added the following: WOW! I had a HUGE order this time, and everything arrived full, large and green. I have them out of the boxes and into trays in the light, and I've watered them well. Bluestone has come through again. Delivered right to my door, right on time as the tracking date said. This is why I continue to order every season from Bluestone. I know I can trust what I'll be getting to be healthy and robust. I will remove the coir pots, though, to give the roots plenty of space to spread out in the ground. Good work, Bluestone Perennials! On October 15th, 2018, flowermaiden2 added the following: Fall bulbs arrived in plenty of time for planting and are already in the ground. Nice, healthy bulbs, well before expected snowfall. Blue starflowers and some fritillarias, which I am trying for the first time. When they come up, they should be gorgeous. Good work, again, Bluestone. On Oct 15, 2018, Bluestone Perennials responded with: "On Oct 7, 2016 11:43 AM, Bluestone Perennials responded with: Our apologies, flowermaiden2. Your order inadvertently was not shipped on the correct day. Please don't ever hesitate to call right away when your package arrives in poor condition. I have booked replacements to be shipped to you in the spring since you are in Idaho, but if you want to plant still this Fall, we can have them leave here Monday. Please call us 800-852-5243 or email service@bluestoneperennials.com if you prefer Monday shipping. " |
| Positive | brianaucuba (22 reviews) | On Oct 15, 2018, brianaucuba PEQUEA, PA (Zone 6b) wrote: I ordered some Eranthis bulbs and tulip bulbs as well as a potted Hellebore. Bluestone was running a free bulb promotion with an order so I got the free bulbs too. Shipping was lightning fast. Nice healthy bulbs and potted Hellebore. I expected the free bulbs to be a few crocus or something similar but they are huge 'Avalon' daffodils. Very happy with my purchase. I plan on making more purchases from Bluestone as my budget allows. |
| Positive | Schwager (8 reviews) | On Jul 17, 2018, Schwager Pueblo, CO wrote: Posted on July 5, 2017, updated July 17, 2018 On July 5th, 2017, Schwager changed the rating from neutral to positive and added the following: Bluestone treated me well. They are shipping out a replacement and the originally ordered this fall. I am impressed. On July 17th, 2018, Schwager added the following: Ordered again this spring. Out of the 7 plants I ordered all but one were in great shape. I tried to wait out the hydrangea that looked sad to no avail, but Bluestone issued a credit without any issue. I will keep ordering from them because of their guarantee. |
| Positive | qbs (7 reviews) | On Jun 18, 2018, qbs Mill Hall, PA wrote: Posted on May 6, 2017, updated June 18, 2018 On June 18th, 2018, qbs added the following: I have continued to purchase from this company and have had excellent results. |
| Positive | BobPlant (12 reviews) | On Jun 14, 2018, BobPlant Melrose, MA wrote: Excellent company. Bought plants several times from them. Good size, good value and healthy plants. Really like the new biodegradable pots. Highly recommended. |
| Negative | dsheldon3 (1 review) | On Jun 9, 2018, dsheldon3 Youngstown, OH (Zone 6a) wrote: My plants arrived by regular mail and left on my porch upside down,None of the plants were in their containers and were straggly tossed about the box amongst the scattered dirt.After reading so many positive reviews I really expected better.I wish they would use a better carrier than just regular postal mail. On Jun 9, 2018, Bluestone Perennials responded with: "On Jun 11, 2018 9:46 AM, Bluestone Perennials responded with: So sorry to hear your order was mangled in transit. Please be in touch and we will reship immediately!" |
| Positive | glasstoad (8 reviews) | On May 31, 2018, glasstoad Omaha, NE wrote: Posted on May 22, 2018, updated May 31, 2018 On May 22nd, 2018, glasstoad changed the rating from positive to negative and added the following: I received my order of dead plants today number 551294. The leaves are black and the stems are weak. The one plant wouldn't stand straight for the Facebook photo. I realize this was an online order so what you get is all you got. Having done business with them for a number of orders, I was disappointed. On May 31st, 2018, glasstoad changed the rating from negative to positive and added the following: Re: my post from May 22, 2018. Today I received replacement plants from order 551294. These plants are nice and green and ready to bloom. This was a terrific gesture on Bluestone's part. Very much appreciated and will look forward to doing business with them in the future. On May 31, 2018, Bluestone Perennials responded with: "On May 24, 2018 1:20 PM, Bluestone Perennials responded with: I am so sorry your plants did not make the trip successfully. We are reshipping your order right after the holiday weekend. Please don't ever hesitate to contact us if a shipment arrives in poor condition - your plants are guaranteed, and we guarantee we will make it right!" |
| Negative | robeezee3 (20 reviews) | On May 23, 2018, robeezee3 Millstone Township, NJ (Zone 6a) wrote: Posted on May 26, 2003, updated May 23, 2018 On May 7th, 2006, robeezee3 added the following: Bluestone continues to be a reliable supplier. One thing you have to watch - they sell small plants in individual "Packs". Recently, I ordered Sweet Woodruff from them (a large number of packs to use as plugs to form a ground cover). Plants arrived healthy and well-packed, as usual, but when I checked my local nurseries, the cost per plant at Bluestone was actually higher. So, as has been pointed out in other reviews, its always best to check the stock of reputable local nurseries before going to mail order firms, and then, stick to the better ones like Bluestone - I can't say their plants were not healthy and as promised. On May 23rd, 2018, robeezee3 changed the rating from positive to negative and added the following: Some time ago, Bluestone Perennials was known as a less expensive source for perennial plants. Quality was ok, but the size of the plants was small, commensurate with their prices. I recently ordered 8 Heuchera plants. The plants arrived in 4 inch pots, in good condition. However, in comparing Bluestone's prices for these small plants, I find that their prices are comparable to mail order nurseries offering larger and more mature specimens. I don't believe that the value proposition is there, compared to some of the other vendors here on the list. On May 23, 2018, Bluestone Perennials responded with: "On May 24, 2018 1:52 PM, Bluestone Perennials responded with: I am glad to hear that your plants arrived in good condition. In 2007 we switched to a larger product size based on customer demand. And at about that time we switched to the coconut fiber plantable pot and our all-recyclable packaging as well. It was hard to let the smaller economical 3 packs go (and even, back in the early days we sold 6 packs!), but our customers have been very pleased with the new size, the ease of the pots and the environmentally friendly packaging. I hope you will find the more mature, more vigorous plants and our extensive plant list inviting. One thing that did not change was our guarantee! We are indeed a different Bluestone from 13 years ago - better in many ways - but still offering quality plants delivered to your door. Guaranteed." |
| Positive | littlelamb4011 (2 reviews) | On May 7, 2018, littlelamb4011 Suffern, NY wrote: I have ordered from Bluestone Perennials for two years now and I am so impressed with the quality of the plants, their customer service, willingness to answer stupid questions from a new gardener, and their integrity to honor their unconditional guarantee. Any plant that I have been displeased with, they have replaced. And after ordering upwards of 50 plants from them, there have only been 2 or 3 that I have had an issue with. They have a great track record in my garden and they have won me over as a lifelong customer. (Note: This review was also cross-posted on the Bluestone website.) |
| Negative | lynnki (1 review) | On Apr 21, 2018, lynnki State College, PA wrote: I placed my first order with Bluestone Perrenial 2 months ago, and I just received it in the mail. The primary reason I placed an order was that I was interested in Veronica Tidal Pool. I paid $15.95 plus shipping for this plant - which is not cheap compared to what local nurseries charge for a new plant - and what I received is ridiculous for the price! I have a few trailing springs, and not a full pot. I’m trying to understand why a plant that is supposed to be a super fast spreading plant with a height of 2-3 inches and flowers blooming in late April to May would be just a few trailing springs without flowers on it and would not cover the entire small pot. I am very disappointed, and I would not recommend this company! On Apr 21, 2018, Bluestone Perennials responded with: "On Apr 21, 2018 2:39 PM, Bluestone Perennials responded with: I am so sorry that we disappointed you. I understand you have already been in contact with our office manager and a full refund has been issued, as you requested. " |
| Positive | HatsOff (1 review) | On Apr 20, 2018, HatsOff Maplewood, NJ wrote: I ordered a pre-planned shade garden from Bluestone, never having ordered plants online before. I'd been planning this shade garden and most of the plants I wanted to put in were in the pack, plus a few I hadn't considered but was willing to try, and the price was excellent. |
| Positive | Cheryl8 (16 reviews) | On Apr 17, 2018, Cheryl8 Monroe Township, NJ (Zone 7a) wrote: Posted on April 19, 2017, updated April 17, 2018 On April 17th, 2018, Cheryl8 added the following: Received my order from Bluestone, Itea Little Henry, Thuga Pancake and 2 Thuga 'Anna's Magic Ball. All are beautiful healthy plants. Happy customer once again! |
| Positive | Theperegrine (3 reviews) | On Apr 16, 2018, Theperegrine Irving, TX wrote: I was delighted to receive my order of 3 mums, a hydrangea and a dianthus. A couple of the plants already bore flower buds. The packaging system was quite ingenious. The tallest mum still suffered some damage during shipping, but it’ll survive. A lot of self-control will be required to keep from immediately ordering more plants with the enclosed coupon. |
| Positive | Patt52 (11 reviews) | On Apr 14, 2018, Patt52 Rydal, GA (Zone 7b) wrote: Posted on April 7, 2013, updated April 14, 2018 On June 7th, 2009, Patt52 added the following: Just received another order from BSP. This time ordered by phone and the lady in Customer Service was very polite and helpful. My order came very fast and the plants were still moist and fresh. Thanks Bluestone for providing us with great plants and service! Looking forward to ordering again soon. On June 7th, 2009, Patt52 added the following: Just received another order from BSP. This time ordered by phone and the lady in Customer Service was very polite and helpful. My order came very fast and the plants were still moist and fresh. Thanks Bluestone for providing us with great plants and service! Looking forward to ordering again soon. On May 2nd, 2012, Patt52 added the following: Ordered 3 plants and received them a few days ago! They are smaller than what I get from other companies but seem to still do very well. When I opened the box a lot of dirt had fallen out of 1 of them, but I think it will be fine. I planted all 3 yesterday and can't wait to see them in full bloom! Thanks Bluestone!! On June 21st, 2012, Patt52 added the following: Ordered 3 more plants from BSP Spring Sale. Received in good condition except for the Blue Paradise Phlox, which was too tall for the box and broke upon taking it out. Got in touch with them and they quickly send a replacement! Thanks so much, it's nice to know when you order plants through the mail that you can rest assure that this company has great service!!! On April 7th, 2013, Patt52 added the following: Just received my first order of this year from BSP and everything was great, from the service to the plants. Even got a free plant because I ordered the max amount required. Thanks again Bluestone!!! On April 14th, 2018, Patt52 added the following: Just received my order of Proven winner plants 2 days ago, and couldn't be more pleased! Most are already in the ground and happy. When I can't find a certain plant I want I will usually always turn to Bluestone perennials if they have it. They stand behind their products they sell and will always make it right if it doesn't meet your expectations. Thanks BSP from the ordering process to receiving my plants at my front door, all 7 shrubs are beautiful! Wish I could give you more than a positive rating. On Apr 14, 2018, Bluestone Perennials responded with: "On Apr 14, 2018 12:35 PM, Bluestone Perennials responded with: Thank you for the glowing review, Patt52, and your long patronage! Happy gardening!" |
| Positive | Kjani (7 reviews) | On Apr 8, 2018, Kjani Gig Harbor, WA wrote: I ordered 12 lychnis atrosanguinea Rose campion and they are beautiful and big! Fantastic shape and package extremely well I’m going to order some more perennials as I have no fear about ordering from bluestone perennials! BEAUTIFUL! |
| Positive | thallasa (4 reviews) | On Apr 3, 2018, thallasa Myrtle Beach, SC wrote: My order of Perennials from Bluestone arrived a few days ago and they’ve done it again! Made me a happy and thrilled customer with all the plants arriving in South Carolina ( from Ohio) well packed to prevent plant damage (absolutely love their packing container system!), green, healthy and non-limp branching, easily labeled as to what specific perennial they are. |
| Positive | TexasTammy (2 reviews) | On Nov 4, 2017, TexasTammy Pearland, TX wrote: I ordered plants from Bluestone Perennials for the first time, and I couldn’t be more pleased! I was looking for unusual dianthus, and they had many to choose from. I had a question about shipping, so I e-mailed the nursery, and they responded almost immediately. The printed materials on Bluestone’s website contain useful information and are very clearly written. The plants are shipped in biodegradable coconut coir “cocopots” and arrived in perfect condition, just 3 days after I placed my order! I’m extremely happy with Bluestone Perennials and will definitely be ordering from them again. It’s an exceptional nursery. |
| Neutral | JoeyInOregon (9 reviews) | On Sep 28, 2017, JoeyInOregon Eugene, OR wrote: I placed a recent order for 17 assorted plants, and was disappointed with some of them, although, overall they were in fair shape. None of them looked as healthy or robust as they should have, and had ragged, torn leaves. Three of them (phlox 'David') arrived with nearly the entire top of the plant broken off and dead, with only a tiny stem remaining. This will be my final order with this nursery. On Sep 28, 2017, Bluestone Perennials responded with: "On Oct 5, 2017 12:09 PM, Bluestone Perennials responded with: Hello, JoeyInOregon: I apologize for your order arriving in such poor condition. We would like to reship your entire order either now or in the spring at no cost to you depending on your wishes. I hope you will be in touch so that we can arrange that. Of course, if you prefer a refund, we can do that, but we would like to win back your trust and get you the plants you had hoped for. I hope you have planted the ones you received regardless, as perennials will often recover from the roots, but you deserve better plants for your money and we would like to make good on our guarantee with you. 800-852-5243" |
| Positive | Mia_Lousie (6 reviews) | On Sep 21, 2017, Mia_Lousie Evanston, IL wrote: This company gets it! |
| Positive | lostaway (5 reviews) | On Sep 9, 2017, lostaway Ballston Spa, NY wrote: I have ordered a few times from Bluestone in the past and have always been very pleased with their shipments. I just received yet another box of carefully shipped beautifully healthy plants. Great company to deal with! |
| Positive | lfunnyfarm (2 reviews) | On Jul 10, 2017, lfunnyfarm Buford, GA (Zone 8a) wrote: Bluestone Perennials has excellent customer service! |
| Positive | Tiaramisu (4 reviews) | On Jul 4, 2017, Tiaramisu West Hatfield, MA wrote: I've bought from them for three years running; fairly large orders. Healthy and reliable plants and when there was a mix-up in what I received, even though I realized it a year after the fact (clematis), they were responsive and refunded my money. They have also been responsive with a few random non-order related gardener questions, and their sales are great. All plants high quality. Am not in love with the 'plantable pots' (I wouldn't) but the plants themselves are great and the company is great to work with. Many Bluestone plants are having a happy life for several years running in my yard. |
| Positive | BostonDavid (8 reviews) | On Jul 4, 2017, BostonDavid Boston, MA wrote: Posted on June 30, 2016, updated July 4, 2017 On July 4th, 2017, BostonDavid added the following: I placed 2 orders from Bluestone this Spring, one small and one large, both during their sale period Although I have ordered in previous years, I was particularly impressed at the size and quality plants I received this year. My selections included: Ferns,, Hosta, Brunnera, hollyhock, phygelius, aralia, iris and more.Sometimes I get plants that will not bloom until next year like iris but I am patient and these iris were very well rooted and a good size. I will note that I, like some others, remove my plants from the coir pots. I will continue to order from Bluestone for their amazing selection, good quality and excellent customer service. Thank you. |
| Positive | Windflowers7 (6 reviews) | On Jun 24, 2017, Windflowers7 Brooklyn, NY wrote: They are one of 2 mail order companies I use. Yes, their prices definitely went up over the years and if the other company has the same plant I will use them and pay much less. However, the plants arrive so nice and healthy looking. The only thing I don't understand is why with all the customer complaints they insist on using those coir pots. If a plant doesn't pull through for some reason they will replace it. |
| Positive | ColorMeGreen (4 reviews) | On Jun 3, 2017, ColorMeGreen Elizabeth, CO wrote: Bluestone Periennials recently had a great sale on some plants that I had been wanting. I had never ordered from them before, but decided to give them a try because I really wanted those plants. So I finally was able to order on Memorial Day and to my surprise I received an additional 20% discount just for ordering on Memorial Day! Wonderful! Well, today Fed Ex delivered my plants (NOT USPS) and I was overwhelmed at how big and beautiful they all were, and how well they were packaged! These folks have obviously been doing this for a year or two. Those plants weren't going anywhere, even if they had been dropped on their little heads! I am a happy, happy gardener and Bluestone Perennials is now my go-to mail order plant supplier. |
| Neutral | Janna (28 reviews) | On Jun 1, 2017, Janna Mahwah, NJ (Zone 6a) wrote: Posted on May 3, 2004, updated June 1, 2017 On May 13th, 2005, Janna added the following: Received my spring order, please as always! Great packing, great condition! 2 items were mislabeled (out of over 100), so I e-mailed, and they are immediately shipping the right items, and let me keep 2 mislabeled ones. Nice! On June 1st, 2017, Janna changed the rating from positive to neutral and added the following: I am changing my rating to neutral, because I hate, hate those "biodegradable" pots!!! The plants get potbound in them and often don't grow through, so I have to rip those pots off which damages the roots. Also, each pot has that plastic on the edge that has to be cut off by scissors. And lastly they do dry out very quickly so it's hard to take care of the plants while they are in pots. I placed my order this year and decided that it might be my last one. It's just too frustrating dealing with those pots. Also, over the years the prices has slowly climbed up, and now they are not anywhere as attractive as they were in early 200s when the company was young. You can get better plants better packaged anywhere. |
| Neutral | lovely12 (2 reviews) | On May 28, 2017, lovely12 Midland, MI wrote: I have ordered from Bluestone several years in a row. Their plants have been very healthy and have always grown well. They come in pots which can be planted with the plant. Be sure to bury the entire pot or moisture will be wicked out of the ground through the pot. |