Comments regarding Enoch's Berry Farm
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Comments:
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Negative | crosstheplains (1 review) | On Feb 19, 2012, crosstheplains Brownfield, TX wrote: I placed an order to plants@berryfarm.com to find that it does not work. I have called 870-653-2512 and left messages that I wanted to purchase Blackberry root cuttings and have not recieved a call back and now it says that they are out of root cuttings. I have tried for weeks to do business with these folks. I guess when Aubrey died the customer service died with him. So Sad. On Feb 19, 2012, Enoch's Berry Farm responded with: "On Feb 20, 2012 8:47 PM, Enoch's Berry Farm responded with: Here at Enoch's Berry Farm we are a one man operation. One man, 3 dogs, 2 cats, 12 chickens, and 9 goats. I keep the u-pick berry patch and plant and harvest blackberry plants to sell. It's a great life and always busy. I have no unanswered e-mail. I have one unanswered v-mail that came in at 3:52 on Friday, 2/17/12 that appears to be this negative commenters call. He made his complaint here on Sunday. 2/19/12. I've had posted on my website for at least a week that I'm sold out of blackberry root cuttings. I've filled 43 plant orders i this year with no complaints. I've had at least a half dozen customers respond that they received plants or cuttings in good order. Two folks ordered more after receiving their first order. I am taking orders for next year. I fill orders by contact date. I took two orders today for next year. If I make a crop I'll call these folks back in the fall and take their credit card info. at that time, but they will have the priority date of 2/20/12. |