Comments regarding White River Source
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Comments:
Rating | Author | Content |
Negative | rolyacde (1 review) | On Oct 18, 2014, rolyacde Orlando, FL (Zone 9a) wrote: Ordered a pound each of two different kinds of eucalyptus tree seeds, which total came to $150 including the shipping, and although we were charged for the order on our credit card, which we used instead of PayPal, we never received an acknowledgement for our order from this company. |
Negative | jbancroft (1 review) | On Jan 22, 2014, jbancroft Sun Lakes, AZ wrote: Ordered bulk false acacia seeds in around christmas, paid with pay pal, charge went through right away. No updates, no product, no response to my requests for update. Put in a claim with paypal, WR never responded, so I escalated to dispute. These guys seem to be a fake site, or some part time hobbiest that doesn't check their orders frequently/stoppped doing business but has left the site up - I would avoid them & hope pay pal refunds my money! Why Pay Pal keeps them as a vendor, after all these negative reviews, doesn't make me feel very secure using them either. |
Negative | EmmaGrace (11 reviews) | On Apr 29, 2013, EmmaGrace Jacksonville, TX (Zone 8a) wrote: DO NOT ORDER FROM THIS COMPANY. |
Negative | strawberrystore (2 reviews) | On Mar 31, 2013, strawberrystore Middletown, DE wrote: Posted on March 11, 2013, updated March 31, 2013 On March 31st, 2013, strawberrystore added the following: I filed a consumer complaint with the Indiana Attorney General and let White River Source know about it. Within a week I had my order even though I wanted a refund. |
Negative | j60sheridan (1 review) | On Jun 1, 2011, j60sheridan Chalfont, PA wrote: In January 2011 I ordered nursery stock from WRS for which I paid in full. I have not received the items. For over a period of months, I have repeatedly tried to contact WRS through emails and phone messages, and there has been no response. The Richmond, IN, Chamber of Commerce has never heard of WRS, nor has the mayor's office. I doubt that the company actually exists, except for the purpose of defrauding the unsuspecting. Needless to say, I will never again place an order with WRS, and I strongly caution others against trying to make a purchase from them. You will be sorry. |
Negative | CrispyCritter (2 reviews) | On Apr 21, 2011, CrispyCritter Clayton, GA wrote: I placed an order 2 weeks ago and repeatedly tried to get an order status from WRS per THEIR INSTRUCTIONS on their site. No responses to any email to either "service" or "shipping department" address. I confirmed earlier complaint that their stated address is only a box in a UPS store via google maps. |
Negative | beefriendly_ca (2 reviews) | On Mar 18, 2011, beefriendly_ca North Vancover, Canada wrote: placed an seed order with this company on Mar 01/2010, paid via pay pal and then waited for 3 months - nothing arrived so I attempted to contact them via e-mail 7 times over the past 9 mos. to which they have never replied, dealing with this company is just throwing your money away!!! |
Negative | kaiapit (3 reviews) | On Oct 16, 2010, kaiapit Hollister, CA (Zone 8b) wrote: Posted on May 18, 2008, updated October 16, 2010 On October 16th, 2010, kaiapit changed the rating from neutral to negative and added the following: Now the tree has produced fruit and guess what? It is not the tree I ordered. Not even close! Don't ever order from this company!!!!!! |
Negative | Chris_Day (3 reviews) | On Aug 31, 2010, Chris_Day Madison, WI wrote: I agree they are crooks. I ordered a magniolia over a year ago. They promptly took my money. Then proceeded to ignore e-mails. |
Negative | ecoman1 (3 reviews) | On Apr 30, 2009, ecoman1 Independence, KY (Zone 6b) wrote: These are crooks of the worst kind. Everything on their site encourages customers to order early and pay through Paypal. I ordered four peach trees in February and expected shipment in March. It's now the end of April, I've never received my order, they don't reply to e-mail or telephone, and Paypal won't let me open a dispute because it's past Paypal's 45 day cutoff. How convenient! When I call, they say leave your e-mail address if you want a reply. But no reply ever comes. Supposedly, they use an address in the town of Richmond Indiana to receive mail, but they don't give out the address of their nursery so a customer can't find them. So I'm stuck. But Richmond Indiana is less than two hours from me and I will find them. I wish I had checked the The Garden Watchdog first. I never would have ordered from them. On September 16th, 2009, ecoman1 added the following: It's September, and I still don't have my trees. On September 18th, 2009, ecoman1 added the following: I drove to Richmond Indiana this morning, planning to get my $120 back or extract some kind of revenge. I first drove to the Main Street address only to find that it is a UPS Store, one of those places that let's a person use a mailbox that they can refer to as a suite, so someone can make it look like they have an office when they actually don't. So when White River Source says "the Main Street address is staffed only for mail, shipping and receiving,", that is true. But there is no WRS office there. Of course, the UPS Store employee would not give out any info about the mailbox renter. Next stop was the police station. At 9:30 AM I spoke with Michelle and gave her all the info and the documents showing that I paid White River Source almost seven months ago and had received nothing. She assured me that someone would look into it. At 3:58 PM today, I received a refund through Paypal from White River Source. Hallelujah! If anyone else has been ripped off by WRS, her number is 765-983-7256. |
Negative | debbies_dirt (3 reviews) | On Mar 3, 2009, debbies_dirt Robert Lee, TX (Zone 8a) wrote: In Feb.09 I ordered both forms or Bird of Paradise Bush seeds and payed with paypal, I waited for approximatly 2 weeks and tried to contact the company twice through email, opened a dispute though paypal hoping to receive my seeds, paypal put a hold on the payment, the company responded by closing the dispute and paypal refunded my money.My thoughts is that this company should have better customer service communications because the only response that I did receive was though paypal. This was a very disappointing experience. |
Negative | kuffelcreek (1 review) | On May 2, 2008, kuffelcreek Riverside, CA wrote: I ordered 18 blueberry plants online last June (2007), but never received a confirmation of the order. I emailed a query about the status, but never heard back. |