Comments regarding One Green World

One Green World treated me very fairly. I had a service issue which was resolved to my complete satisfaction. I will do business with them in the future.

I had a good experience with this nursery. I ordered three bushes. They arrived quickly and were bigger than I was expecting and packaged well.

I've received two plum trees and a fig tree from One Green World. The plum trees were ordered as bare root and arrived in very good shape with their roots still damp. The fig tree came in a two gallon container and was also in good shape. I did not detect any insect infestation. Both plum trees seem happy where I planted them and have grown rapidly. The fig tree arrived late last summer and is currently sleeping in my cold basement. I'll look forward to seeing how it does when it wakes up this coming spring.

Just received 1 korean nut pine and one mulberry they were packed well and were in great condition. I am trying to find quercus dentata have you thought of growing that

I've ordered fruiting trees and shrubs from nurseries all across the country and while I'm usually satisfied with the size and quality of most plants I receive by most mail order nurseries, I'm consistently blown away by the size and health of the bare root and potted trees that One Green World sends out! Their guarantee on plants is on par with the rest of the mail order industry, that plants arrive in good shape, and I've never had a problem with them the one time I had a plant get damaged during shipment, which appeared to be the carrier's fault. Very excited on their continually expanding selection! Their website keeps me looking for new places around my yard I can sneak some more plants in.

My experience was positive and I would not hesitate to purchase from this nursery again. Trying to communicate by phone was not good but via email was prompt.

Admittedly, I was surprised to read some of the negative experiences, as the several purchases I have made from this nursery to date have all been professionally executed, trouble-free transactions. My orders are generally small (e.g. <10 plants), but everything has shipped in the specified time frame, was competently packed, and was in good condition upon arrival.

I purchased two plum trees from One Green World and my experience has been excellent. They shipped the trees when promised, sent an email alerting me, packaged the trees well, enclosed very good instructions on how to plant. The trees arrived in Cleveland, Ohio in VERY good condition - leaves just breaking out and yellow (probably from being in a dark box during shipping). I was quite surprised with the big sizes of the tree - diameter of trunk was more than I expected. The tree was also nicely grafted and pruned. I followed the instructions exactly for planting (not so sure about the part concerning clay soil, but I did what they told me). The trees are both thriving and looking good. THANKS so much.

Posted on July 18, 2016, updated May 5, 2017
I ordered 6 pawpaw trees, all grafted. The trees were shipped in a timely fashion, and all of them were large and healthy with lots of leaves, and about 2 feet tall. I planted them and watered them a lot. Mulched them well. All are happy and doing well. It will be 3 years or so before I see fruit, but I knew what I was getting into. One Green World is probably the best online mail order place on the web if you want pawpaws.

> OGW Folks:
> I’ll bet most of your customers don’t give you any feedback on how their trees grew after purchase so I thought I’d give you a short update.
> You probably don’t recall but I had some ground issues I was concerned about. I live in the Loess Hills of Nebraska and have had a heck of a time growing anything but weeds. I was concerned the trees would have a hard time too. Well, all the trees I planted two years ago (except the Meader Persimmons which didn’t make it through the first winter) have taken off. I was attacked by apple-eating rabbits the first winter and they killed (I thought) the Winecrisp Apple. I was really upset because I had great hopes for that one. I went and planted a Honeycrisp next to it and guess what? The Winecrisp started shooting out branches above the root stock. I had to replant one of them because they were too close to each other so I chose the Winecrisp. To my surprise, when I started digging up the root ball of the Winecrisp, I found it had shot out a significant root system. I never did reach the end of it and had to cut the roots about 6 feet from the tree. I was worried it wouldn’t take in the new hole I dug but, sure enough, it’s been 2 weeks and it seem to be taking off again! I’m going to put a nice fence around it and keep those pesky rabbits away from it this winter.
> The Kristin Cherries are my other pride and joy. Before I ordered from you, I consulted with the local tree “expert.” She told me not to bother trying to grow a sweet cherry in these parts. No one has ever grown one and either the soil or weather won’t allow it. I’m happy to report both my Kristin’s are growing like wild fire and have bloomed this spring. The first bowl of cherries we get from them are going to be delivered to the local expert with a smile.
> Well, that’s about it. Keep up the good work!

Ordered 2 Almond trees, bareroot. They arrived as expected, looked good, but just never woke up. Pretty Sticks. I dropped them an email, they had no replacements to ship, and they refunded my money immediately. I'll order again next Spring.

I ordered on 1/31, received order today, 2/26. All items ordered arrived alive and moist. Well packaged.
Not much in way of communication. Just received order email, no shipping info. Would have been nice to know when order was to arrive.
All plants look healthy. Hope they stay that way.

Several winters ago, I bought 60-70 bare root trees and shrubs from One Green World, which were picked up at their store in South Portland. Almost all of them have thrived, with the exceptions of a couple "user errors" and one cherry tree (Governor Wood), that seemed to be doing fine for a few months, until the grafted top part of the tree died (but the rootstock is still growing). I'm pretty much a novice gardener, so if they can survive me, they must be tough.

As for customer service...I didn't get the feeling the guy I talked to on the phone had much patience for newbie gardeners.

In spring of 2014 I ordered $1200 worth of wholesale plants from Northwoods Nursery. I was completely satisfied with the package when it arrived. All plants were healthy, well packed and moist. They were a couple tags short on one bundle of trees. I called and they sent out more tags.

This experience matches my other experience with OGW. I had ordered a few plants from their retail side. Wonderful plants, great service.

I ordered two Pawpaws from them. I ordered by phone since it was close to the end of the shipping season. I thought the customer service was great.. I received both plants in good condition. I would order from onegreenworld again.

I ordered 3 honeyberry plants earlier this spring from One Green World and 3 from another nursery. The ones from One Green World were much, much better than the others and at the same price. They were obviously more mature and had excellent root systems.

I also had a very bad wreck with some cold hardy kiwi from another nursery (all died from lack of roots, looked like they had been pulled by hand from hard dirt). So after being so impressed with the honeyberries, I ordered 6 cold hardy kiwi plants from One Green World and they are amazing!!! I'm not talking just a little nicer or just so so - I mean WOW. Just like the honeyberries they are way more mature with excellent root structure.

Last but not least was the shipping - I've ordered over a hundred various trees and plants over the last several years and One Green World's shipping is second to none.

As a rule of thumb, I do not go back and leave feedback for things I buy but I was so impressed and pleased with what I received this spring that I just wanted to let others know.

Ordered 2 apple trees from this company for the first time this year. Products shipped quickly and came in great condition. They have a great selection of hard to find varieties, and their location in the Pacific Northwest was great for us since we live in Idaho.

Most nurseries we've ordered from on the East Coast would take 4 to 5 business days which means the order ended up sitting in UPS' warehouse for a few days for the weekend.

OGW's products came prompt and healthy.

I placed an order Winter 2012 for hard to find trees such as Mt. Ash, Medlar, Raisin tree, and Chilean wintergreen. I was nervous about placing a larger order due to other's negative experiences. The first three on the list were bare root, but good size, and have been doing well since in the ground, with the medlar getting ready to produce fruit this year. The Chilean wintergreen died the first summer due to my selection of poor placement so it did not get enough water. The raisin tree did well, so I thought, but did not green out this spring, I suspect it was not as cold hardy as made out to be. Plants all arrived in good size and health, and I would order from them again for hard to find varieties, but would hesitate to plant a raisin tree in zone 6.

I ordered two Peterson pawpaws (Shenandoah and Susquehanna) from One Green World in fall of 2011. The website said they would not ship until the following April, but no one else had those varieties of pawpaw available at the time. I usually have better luck planting fruit trees in the fall instead of spring, but I took the chance and ordered them.

They both arrived the following April in deep, well packed pots that were taped up to keep the soil from moving. This was important because pawpaws are notoriously finicky about having their roots disturbed at all. Both trees were about 12" high. I felt this was a good size to plant them since the roots were also in 12" pot, and would be better able to support the top growth. I dug large holes, backfilled with compost, and planted very carefully to move the roots as little as possible.

It is now one year later, and both trees are still alive, surviving their first summer. The Susquehanna has doubled in height. The Shenandoah did not put on much new growth this year, but it is on a slightly drier site, and had a little more sun scald on the new leaves. This was a good first experience from this nursery.

I contacted OGW to obtain pawpaw trees and they did not have varieties in stock anymore that I requested. They said they would contact me when they were available again.

They provided me with a list of the cultivars that were available and I chose the Mango Grafted and the Oversee. I also added a Colossal chestnut. They shipped a week later than the order form indicated but when I contacted them they were apologetic and mentioned they were very busy and they would be sent the coming week.

The pawpaws were shipped in deep pots and that was awesome. The chestnut was bareroot and I was concerned with it's survival as it seemed dry. All three trees are doing super. The Oversee's leaves browned a bit but the tree is doing well now. The chestnut looks beautiful as it is larger than the chestnut trees I have ordered from Stark Bros, Willis Orchard, Chestnut Hill, and Arbor Foundation and it is well branched. I was also concerned that my order would fry intransit to NC, but we had relatively mild weather and no problems.

I am well pleased with my order and plan to make another order in the fall.

I ordered from One Green World 2 years in a row because they had the varieties I was looking for (Fruit trees and berries). They do have a great selection. Both times the plants were well packaged and arrived healthy. They responded to my questions by e-mail promptly. One of the trees (apricot, which is more sensitive) didn't survive and they refunded my money. In all I was very happy with their quality and service and would order from them again.

When I first read the posts here, I was nervous to place an order, but eventually I ordered 8 asian pear trees on end of March, and got the trees last week after 7 days in shipping. The package was in great condition and the roots was wrapped in moist saw dust. Thanks to the cool April weather, all the tree starting budding after ten days planting, hope they will grow well this summer.

I ordered some lingonberry plants from them. The plants are beautiful, very healthy looking. I've had them in a cold frame and am waiting to plant them. They've already started to grow a bit more. Also, I spoke to them on the phone - very nice people.

I placed an order with OGW in 2010 and 2011. Love this company! Both times plants arrived on time and well packaged. Their selection of hard-to-find edible plants is like no other, and I am very happy with their plants. Once a persimmon tree arrived with dried up roots and I thought it wouldn't grow, but it bounced back later and is doing fine. I just placed my new order for next year, so excited!

I placed my order several months ago and have now received several plants from OGW this year: two currants, a gooseberry, a yellowhorn, and two goumi. All arrived in excellent condition and exactly on time for planting at my home in Vermont. The yellowhorn is a bit on the small side, but all the others are as large as I would ever want from something coming in the mail and have good looking roots and lots of healthy looking leaves. The gooseberry and one of the currants even had a little bit of fruit on them already. I've had the plants in the ground for about a week now, and all seem to have made the transition without trouble.

I just ordered for the first time from OGW, and my experience has been positive. I usually make a small order when dealing with a company for the first time, so I ordered just one 'Mango' pawpaw. I got a confirmation email within 24 hours, which also gave my order shipping date. I responded to the email with questions about this cultivar, and I got a reply within 24 hours. My pawpaw arrived as promised today. The pawpaw was in an appropriate deep pot, well packaged, and of good size. It was in better shape than most other potted pawpaws that I have ordered. I will definitely order from them again.

I bought 2 currants, one gooseberry, one fig tree and a bunch of strawberries in April. Nice weather, good time to ship for my zone.

The negative: it took two weeks to pack the shipment and send it and there was no notification. I kept emailing them for updates.
The fig tree was mostly a stick (10-12 inches). While it's true that figs grow fast, I would still have liked a bigger plant for the money I paid.

The positive: the way the packed the plants in the box was unbelievable. I've bought plants from a lot of nurseries, but none of them pack the plants so well. Nothing was damaged in transit and the plants looked healthy.
The currants and the gooseberry have very nice root systems.

All in all, not sure if I'll buy from them again.

I am new to ordering from this company, and quite honestly was slightly concerned due to some of the negative posts placed here (and due to the distance of shipping cross country to PA). I kept my order light for a first time experience and ordered currants, sea berries, vines, and hardy bananas.

To my delight the items shipped exactly when they were supposed to and arrived in some of the best condition I have ever seen mail order plants arrive in (and I order a lot!). All plants were very well rooted, damp, budded or leafed out, and even secured down with rope inside the box to prevent shifting! Based upon this trial run, I will definately order again!

Only placed a very small "wait and see" order to check them out, and I am ever glad that I did! I was really blown away by the size of the lingonberries and the blueberry, and one of the best parts was hearing my plant-neutral husband oohing and ahhing over their packaging (he NEVER gets excited about anything horticultural, so that really is a big thing). Will definitely be ordering again.

They did again! Exceeded expectation! Wanted to receive by lemon tree by 5/6 received it today! And it's gorgeous - thank you!

I am a new customer to One Green World, and so far my experience has been very good. Their selection of hard-to-find trees and plants is impressive. Most importantly, the items I ordered (feijoas, goumis and a flowering quince, all in nursery pots) were perfectly packaged and arrived healthy, in excellent condition. The quince even had two tiny little fruits started on it.

I have ordered twice online from One Green World; once this past fall, and once this spring. On both occasions the company called me to alert me to a potential problem, and they were very professional and courteous. I appreciated their care of me as their customer.

If I had one complaint about OGW, it would be that my spring order took three weeks to ship, which is a tad longer than I am used to from mail order nurseries; but then again, April is their busy season, and I usually order in January because that's bareroot season in Zone 9.

I will definitely give OGW more of my business next January when I will be shopping for trees.

4/17/2010

A few weeks ago I ordered a Seville Orange from One Green World, it came in excellent condition. The tree was loaded with citrus flowers and fruit. I couldn't believe such a company took such care of it's orders. Two weeks later I ordered a Chinotto Orange Tree, same deal great packaging, the tree was excellent, full of fruit and flowers. They know how to package their plants so they arrive in great condition. The one draw back is they never answer their e mails or send you a tracking number for Fed Ex. I would still order from them again, this is one company I would rate very highly.
Joe Baraba
Santa Fe, New Mexico

I had placed an order in 2009 and had just the absolutely best mail order experience ever. I ordered 400$ worth of Apple, pear, cherry, and plum trees. All trees arrived larger than expected, in excellent packaging, and thrived beautifully once planted. I have nothing but good reviews for one green world. I will definitely order from them again!!

I am really sorry to see some of the negative remarks made about this company. I have bought plants from One Green World (OGW) several times in the past few years and only have had very positive experiences with them. The plants have always been very health, well packed and arrived in good condition. I have bought Blueberry plants, Goumi and Kiwi plants from them. The blueberry plants were larger then expected 2 to 3 feet tall and were very healthy. In fact I had to take the blossoms of them in the summer so they did not bare fruit the same year I planted them. The kiwi was a very nice size and appears health. I am hoping that this one makes it through the winter this year, but if it doesn’t it will not be OGW fault. Whenever I have had a question about a plant I wanted to order or one I had already purchased, their customer service has always had an answer for me and offered suggestions. Their prices are competitive and the quality has been very good. I have not been disappointed with them or their service. They send me plants that I would have picked out for myself if I had been at the nursery. I recommend them to my friends and family. I realize that not everyone has had the same excellent experience with them that I have, but I also know that any online nursery company can make mistakes or have a bad day. Just so long as it is not a pattern. From my perspective it does not appear to be a pattern with this company.

I love One Green World. They have a great selection, they are local and "salmon safe". So far, I have purchased from them: a duke blueberry, a royal empress tree, a negronne fig, plus a few strawberries and crocus. Everything has done really well, the plants were healthy on arrival and well packaged. Great value. I Plan to order more this spring.

I hate to review a company on my first order, but I was very hesitant to try One Green World because of the mixed reviews here, and the plants I tried were very well grown and arrived in great condition, so perhaps some detail will help others.

I ordered two plants online: a European elderberry and one of the two San Sho (or Sansho) species offered. (Array of species offered: a positive.)

I could find nothing in the online or print catalogue that said what size containers the plants would be in (a negative).

I received no acknowledgement of the order (a negative).
I received no shipping notice (a negative).

The time between ordering and shipping was short -- I ordered on December 26th, a Saturday, they shipped Fed Ex on the 28th, and I got them before New Years' Day. Pretty good. (a positive, or two)

The plants were very well packed and secured in their box. The soil in the containers was wet but not soggy, in a well-designed medium -- with some coarse bark chips included-- which kept the roots in good shape. (Big positive)

The plants were in deep 4" pots and had sturdy stems and very good root systems without being at all rootbound (a HUGE positive that overcomes all negatives!)

The plants were both a bit tall for the root systems --that's pretty standard, though regrettable. (neutral)

The prices -- $16.95 for each plant -- were in line with other nurseries' prices for European Elderberry (nothing to compare the Zanthoxylum with). The Zanthoxylum was a bit pale but it's usually described as deciduous so maybe it shouldn't have leaves at all in January. The elderberry was dormant (and better be, for January planting). (neutral/ positive)

One glitch, which may not have been OGW's doing: there are two kinds of Zanthoxylum, the kind that produces Szechuan Pepper and one whose leaves are used as an edible garnish, San Sho (or Sansho) in Japanese cooking. OGW listed the variety I ordered as San Sho (Z. piperatum). It seems to me to be Z. simulans, the Szechuan pepper variety. It doesn't taste at all like the San Sho I've had in Japanese restaurants (and once grew). The leaves have the taste and tongue-numbing quality of Szichuan pepper. OGW could be printing what they were told, or possibly mixed them up (It's not possible *I* could be mistaken, of course!).

(Note: San Sho is notoriously resentful of transplanting, according to a Japanese source. I'm not expecting a lot despite the excellent condition of the plant.)

What a nice surprise I had waiting for me when I arrived home from work! My two Shropshire Damson Plum trees were on my front porch and I couldn't wait to open the box to greet them. I am still amazed at the condition these two trees arrived in! These two trees are in pristine condition - not a sign of root damage and every leaf on both trees were healthy and happy. I couldn't be happier with this order from One Green World. If these trees never bear or die on me, it will be NO fault of this mail order nursery. I can't help but shake my head when I read a post that complains that 5 years later no fruit. Folks! Instead of blaming the nursery (which is the easy way out) why not spend that energy investigating what is going on culturally in your own back yard!

This was my first time ordering from one green world. I was very impressed with the nice shipping and the size of the 4 foot tall apple tree I recieved from them. After getting the tree this spring I planted it in a large pot and it leafed out in only one week after planting. The tree came with such a perfect 3 pronged top that when it leafed out it had such a nice shape that I planted it in my brothers front yard. I been scamed so many tmes by other online nurseys with 5 inch tall trees, so made this review to let people know they are not one of them. I am very happy with my order and will be ordering again this spring.

I just received a seaberry and two gooseberry plants packed well and appearing in reasonably good health. It was a late summer order and so the gooseberries were already leafing out (not ideal). One gooseberry did have some yellowing leaves with signs of mildew (common). The plants were potted and of good size.