Comments regarding Milk Ranch Specialty Potatoes, LLC

I ordered potato starts from them well in advance and requested a ship date according to their instructions (3 weeks before I wanted to plant). Planting time arrived but I still did not have the potatoes. I emailed several times and called and I wrote a letter, then emailed again, now one month after they should have been planted and more than that since the potatoes should have arrived. Finally I got a terse email responses telling me to check my shipping date, which was clearly 2 mos earlier on my invoice. The potato starts finally arrived and looked quite good - only they weren't the specific cultivars I needed for my warm climate but, rather, substitutes and it was now much, much too late to plant them. So I spent $30 on nothing and would never, ever order from Milk Ranch again.

Have tried since August 2007 to contact these folks. Their website is still up. Most of their potatoes are marked SOLD OUT. Have called and left voice message also have emailed - no response at all. Just left another voice message today 10/11/07. Anyone had success with them this year 2007??

I was a little nervous ordering from a company I had never heard of before. After reading the positive reviews on this site, I felt a lot more confident and placed my small order for seed potatoes. After seeing the charge appear on my card, I waited and waited. No potatoes. Called and got one call in return saying they were being resent. Again, days go by, no potatoes and now cannot get a return phone call or a return email. Finally demanded they credit my card and that did happen. Even emailed them expressing thoughts on their lack of customer service - no response. Would never order from them again or recommend.