Comments regarding Michael's Nursery

I wouldn’t buy from this nursery if it were the only nursery on this planet. I placed an order and received an email confirmation of the order. I waited and waited for my plants and finally called and got Josh. Remember that name and have nothing to do with him. He told me they had no record of me placing an order (even though I received an email confirmation). So, I ordered the plants a second time. I again received an order confirmation and finally one day I got a shipping confirmation. I still did not receive the plants. I tracked shipping and the order had been at a Fed Ex location for over a week and wasn’t budging. I called and again got Josh. He said to me, “I remember you. You requested a future delivery date! And this was after they had sent me a shipping confirmation. I finally received my shipment, but there were only two plants in the box and I had ordered three. My brother and a friend were at my home when I opened the box and we all saw only two plants in the box. Once again I called and got Josh. When I told him I only received / plants he said they took photos of every shipment before closing the box and shipping. This was an obvious lie because I only received two plants. I told him he owed me one note plant and he has ignored me ever since. DO NOT USE THIS NURSERY!!!

I ordered two crape myrtles on a Sunday and paid via PayPal. The PayPal payment was processed but I did not hear anything from Michael's Nursery. No confirmation, no receipt, no shipping status. I emailed Michael's Nursery on Thursday of the same week and as of Wednesday the following week, I still had not heard from Michael's. There is no phone number on Michael's Nursery's website therefore no way to talk to someone directly and emails/orders apparently go unanswered. I'm just glad I PayPaled and didn't give them my credit card directly.