Comments regarding John Bowers Daylilies

This was one of my worst gardening experiences. Order large quantity o f Daylilies from John Bowers. 6 off and 6 of each variety . ONLY 3 off each arrived! Emailed ,phone but they wouldn't believe me! This went on for weeks.
NEVER DO BUSINESS WITH THIS COMPANY!

The day lily plants I received, well you couldn't call them plants, bits of twig and some small leaves, no labels and the bits of plant didn't even add up to the total plants ordered so heaven knows what I had been sent. When I telephoned they were rude and abusive and put the phone down on me.
If I had seen the change to strictly daylilies earlier I would not have purchased - happily I have to say, the plants I received from Strictly daylilies were excellent as was the service and communication from them.
I have a sneaky feeling John Bowers has moved into echinaceas, not sure will have to do more research, it's just that I saw something that started alarms bells tinkling.
Watch this space......

Ordered Hemerocallis 'Sergeant Major' but received something similar looking but not the true 'Sergeant Major'. Contacted company and submitted photograph but they simply told me that the plant in my photo was 'Sergeant Major'. Have since had it confirmed by an expert that what I received was NOT the true 'Sergeant Major'. Haven't used this nursery since.

poor quality plants, roots all brown and shriveled, wrong names to plant sent to that ordered, in total can understand why he is getting out of the mail order business and his plants have been sent out at very cheap prices as the plants are not worth the money that he charges

Please AVOID this mail order nursery if you are looking to buy daylilies online.

John Bowers' website gives the impression of a person / company that really care about daylilies. That is not evident in the quality and condition of the daylilies that are dispatched. It is also not reflected in the accusatory tone of e-mails they send to their customers.

I ordered a dozen daylilies over 2 months ago. Be warned - there is no confirmation of the order when made. I waited a week and contacted them via their website message service to check on the status of my order but received no reply. Note that I had been immediately charged for the full amount of my purchase on my credit card.

A further 5 weeks pass, and I e-mail, explaining that I will file a chargeback on my credit card if I do not receive my order or have an adequate update on status. Low and behold, the threat of a chargeback produces a half-dead bag of 'daylilies' the following week. What arrived was in such poor condition that they were not able to be saved - browning, dry, orphaned roots and foliage, split clumps to give the impression of sending sufficient plants to satisfy the order (though all clumps of each variety are wrapped in one bag, another way of attempting to deceive you into thinking maybe they sent enough). It was certainly a bait-and-switch in an attempt to avoid a credit card chargeback. I took careful photos of what arrived.

I contacted John Bowers to inform him/the nursery that what I received was not in a satisfactory condition, and that I was entitled to a full refund. I was told that I was arrogant, and that it was simply a case of me changing my mind. Even though my credit card company will fight this for me, this has been a huge waste of my time, and I've found it very stressful having to interact with the Bowers' nursery. With enough complaints, hopefully they will lose their Mastercard licence. In the meantime, please do not do business with them. You will get nothing but stress and accusations, and no healthy plants.