Comments regarding University Scientific Corporation
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Comments:
Rating | Author | Content |
Negative | Jay0406 (1 review) | On Jul 23, 2019, Jay0406 Indianapolis, IN wrote: Ordered from Spore Store on July 19th, no tracking number or response from their email address. After reading reviews on this site I became concerned and emailed all customer service emails in this thread, none of which were active and the provided phone number wasn't connected. Will wait another couple days and send a few more emails before requesting a charge back. Hope to hear back from them because I'd like to do business with them. |
Negative | earthchic (1 review) | On Apr 25, 2016, earthchic Chesapeake, VA wrote: What a joke. I ordered the 3-1 micogarden on 4/20/16. Says my order was processed and they sure took the money out. I have emailed them twice asking about my order and just emailed again letting them know that if I don't hear a response in the next 24 hours I will do a chargeback. University Scientific is a scam, a scam that cost me $210.44. Oh and they have not responded to any emails. |
Negative | jsweitzer1981 (1 review) | On Jul 15, 2015, jsweitzer1981 Warren, OH wrote: I ordered from this company almost a week ago. Every order is suppose to have a tracking number. Which I never received. My order status still says processed. The same thing it said immediately after they received payment. All orders are supposed to be shipped within 1 to 3 days after payment is received. I tried emailing this company and calling them. Come to find out their email and phone number is no longer working. I wished I would have seen these reviews before I ordered from this company. With the reviews written I don't see how this company is still in business. It seems that most customers receive their produts at some point. But not the time frame this company adversties. I hope this is the case for me. I will let everyone know the outcome and time frame it takes to finally get my products. If I ever do. GOOD LUCK TO THE NEXT !!!!! |
Negative | psychictick (1 review) | On Apr 11, 2015, psychictick Plano, TX wrote: University scientific has sent me previous products before. Product was in good shape and I was happy with my purchase. Recently I returned to the site. And bought a growing kit for roughly 50 dollars. That was two weeks ago. I received a shipping label printed notice a week ago. It has not been shipped. I'm reading reviews and seeing that people who ordered similar products never received them. I'm very upset with their customer service, as I have emailed them several times and it seems the main support email no longer works. This is unnaceptable |
Negative | kyle_skelt (2 reviews) | On Jan 16, 2013, kyle_skelt Sauk Rapids, MN wrote: I ordered 12 pre-sterilised substrate jars from sporestore.com on January 10th. I have been checking the order status every day and it only says 'Processed'. I have sent them SEVERAL emails asking for an update and response on my order, and they haven't messaged me once. I wish I would have seen these reviews before I spent so much money with them. ALSO, my receipt that I got from their automated email address said that my 12 jars should have been FREE SHIPPING, but I paid $5 for shipping. |
Negative | danda (1 review) | On Dec 1, 2012, danda Orlando, FL wrote: placed my order a week ago and immediately recieved an email confirming my order. i havent heard anything about my order since. i have emailed them regarding my purchase with no response. |
Negative | jbfa524 (1 review) | On Apr 5, 2012, jbfa524 North Kingstown, RI wrote: TOTAL SCAM. I PLACED AN ORDER OVER A MONTH AGO AND IT CAME TO 200 DOLLARS. THEY TOOK THE MONEY OUT AND NEVER SENT ME ANYTHING I PAID FOR. I ONLY RECEIVED ONE EMAIL BACK FROM CUSTOMER SUPPORT FROM A GUY NAMED GLENN. HE SAID IT WOULD BE SENT WITHIN THE NEXT FEW DAYS. THAT WAS TWO WEEKS AGO AND SINCE THEN THEY WILL NOT RESPOND TO ANY OF MY EMAILS. THERE IS NO NUMBER TO CALL EITHER. THEY HAVE FORCED ME TO CONTACT MY BANK AND FILE A COMPLAINT AGAINST THEM AS WELL AS DOING A COMPLETE INVESTIGATION IN ORDER TO GET ME MY MONEY BACK. AFTER READING ALL OF THESE REVIEWS SOMETHING NEEDS TO BE DONE ANT THE WEBSITE AND SO CALLED "COMPANY" NEEDS TO BE SHUT DOWN FOR GOOD. THEY ARE SCUMBAGS AND THEFTS. GO GET A REAL JOB INSTEAD OF STEALING PEOPLE'S HARD EARNED MONEY. MAKES YOU WONDER HOW THEY SLEEP AT NIGHT..SCUM OF THE EARTH! SPREAD THE WORD AND DO NOT ORDER ANYTHING FROM THESE PEOPLE. IF I HAVE TO CALL MY LAWYER TO FILE A CLASS ACT I WILL BE HAPPY TO DO SO. THEY STOLE FROM THE WRONG PERSON THIS TIME AND ARE GOING TO FACE CONSIQUENCES FOR ROBBING PEOPLE. SCAM SCAM SCAM SCAM..SCUMBAGS!!!!!!!!!!!!!! |
Negative | Unreal (1 review) | On Feb 9, 2010, Unreal wrote: I ordered there "MYCOGARDEN" and i feel i got ripped off. First thing i noticed was that all the products and items that are in there video are quality. The stuff they sent me is JUNK, first of all as soon as i put water in the bucket with the underwater heater it LEAKED. Also the underwater heater is GARBAGE it doesnt maintain a certain temp so you have to manually keep it adjusted. So if your going to buy it make sure you add some caulk so it dont leak all over your counter. |
Negative | martyny111 (1 review) | On Jul 21, 2009, martyny111 Hagatna, Guam (USA) wrote: I purchased $29.90 worth of ecologcal supplies from this company for the first time on 6/9/2009 and got the reciept and confirmation of the order and payment in the email I still have same day but after 3 weeks began to be concerned because here on Guam it takes two weeks sometimes for mail order goods to reach our Post Office here on island because all the mail changes planes and is routed through Hawaii regardless of level of priority or regular first class or stamped envelope, it's all the same travel time. I wrote today my third email reponse to the reciept and asked why they do not repond and informed them i would make it a point to put their activities, "thefts' online somewhere where others ripped off by them would surely be and that if the numbers stack up well and they are catchable I believed they wil pay for thei greed and obvous deceptive dealings with the general public by not delivering th products they sell that are paid for in full and are recorded by credit card companies in their billing astatements to the FreeSatelliteFTA.com they advertise as the billing addresss in their email. I will inform the credit card company tomorrow and the bank, but unfortunatly my bank will not offer and follow up on "disputes" for services not rendered as they used to do and halt payment and demand repayments as they used to do, which worked very well! I don't know why they did this and I am dissapointed thy disconyinued a protective service such as that for usa customers. What else can I do to report these guys and try to get my money from them? If there are enough people they have ripped of there should be some legal action forthcoming. |
Negative | joshranwest (1 review) | On Dec 16, 2008, joshranwest wrote: Wow, what a scam! I ordered on 12/15, sent over 6 support tickets, 6 regular emails, and 5 phone calls, after the money was taken out of my account, TWICE for the SAME order. Yes folks, they illegally charged me twice for the same product. My bank fixed everything, and told me "yeah we know about them." My attorney is licking his chops too, to get a class action suit going. On December 16th, 2008, joshranwest added the following: Sorry, I ordered on 12/10, not the 15th. The 15th is when I first started emailing and making phone calls. OH yeah, no answers to emails, support tickets, or phone calls. |
Negative | jibe4 (1 review) | On May 6, 2008, jibe4 Elkins, NH wrote: Call me a fool for not checking reviews before ordering! I ordered from them early April and have not recieved or heard a peep. I am deciding when to file a claim with my credit card and get my money back. I see that some people did recieve their "stuff" so I am not sure how long I should wait. It sounds like the stuff is crap even when it does arrive. I hate rip offs. Lets sue these people! |
Negative | Sgivens (1 review) | On Apr 10, 2008, Sgivens Austin, TX wrote: Well i see there is a common denominator in which all the other bloggers have had no responce from University Scientific either , I have paid in full and money has cleared my bank with no show of my package or any responce from them at all, even after many support tickets and emails. There appears to be no known phone number in which to call as well. I hope some one puts a stops to them soon. |
Negative | TheDevil (1 review) | On Mar 31, 2008, TheDevil Millerton, PA wrote: I don't care what anyone else says these guys are a total scam and so are their affiliates. I ordered a kit from them and never recieved the package. I constantly tried to call them, but it turns out that the phone number and address is also a scam. This guy will not ship. Thankfully I used a credit card and they got my money back. I waited 2, that's 2 months for the package/ response from them. They sell knock off products of others that are much more reputable, AKA the mycogarden. Their Affiliats are also scam artists. The spores did come but were completly bunk and the one syringe was completly contaminated when it was received. If they don't have good customer service, then they obviously don't care about their customers. I would HIGHLY ADVISE AGAINST THE USE OF THEM OR THEIR AFFILIATES!! The whole thing is a SCAM, 100% Guarantee. Take my word for it. There are better companies out there with better customer service. Give them a call and see what you get before you even think of ordering. Also, use a credit card, if you do order, they are on your side and will get your money back. Any company that states they will ship and it should be there in 10 days and it shows up months later, if at all, IS NOT A GOOD VENDOR. I wanted to make this clear so that others don't get ripped off. You will if you order from them. I have seen some of the other testimonials and though most are negative, which is a good sign that they are indeed a scam company, There are a few good ones that are very misleading. They are most definetly a scam and it's sad that they are a sponsered search. They should be taken to court and held accountable for their scamming practices. DON'T GIVE THEM ANY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
Negative | m00nshine (1 review) | On Mar 20, 2008, m00nshine McDonough, NY wrote: i too ordered from 'University Scientific Corporation' on 22808 and can not get in contact with anyone and they took the money from my bank any help on how to contact or advice on how you got help please let me know thanks carol /m00nshine@frontiernet.net |
Negative | jbl70 (1 review) | On Mar 19, 2008, jbl70 Fairfield, PA wrote: I ordered from this company at http://www.sporestore.com (as everyone else, before finding this site), on March 4th, and they finally shipped my package today, the 19th. The fact that they shipped is the only good thing i can say about them - whether or not the sample is viable is a question waiting to be answered. On March 19th, 2008, jbl70 added the following: I almost forgot to mention something important... the http://www.irie.tc site which seems to be the operational center for this company has been hacked and defaced, as you can see at this URL: //irie.tc/uscico/index.php?a=sporestore This is a HUGE security risk to any data on that machine, and if customer info is processed there, it could mean YOUR credit card information. Watch your statement CAREFULLY if you have ordered from this company. |
Negative | jasonstone (1 review) | On Mar 12, 2008, jasonstone Cedar Rapids, IA wrote: Ordered from sporestore.com which is affiliated with USC on 3-3-08. They guaranteed 5-day shipping and it is almost 10 days now...and still nothing received from them that they indeed charged my credit card for within 24 hours from the time I ordered the spore syringes. |
Negative | escuccim (1 review) | On Mar 1, 2008, escuccim Croton On Hudson, NY wrote: I should have researched this company before I placed my order. A few days after I placed it strange charges started showing up on my credit card. |
Negative | mr_tate (1 review) | On Jan 27, 2008, mr_tate Avon, CO wrote: I ordered a mycogarden at 18 of January and today is 27 and i don't have any answer. The phone number doesn't work and the customer service don't answer my messages. They charged my credit card very fast but there is no answer yet. If i have readed this before, i wouldn't buy anything. How can i get my money back if i dont receive anything? I hope i don't loose my money. Bad experience for me. |
Negative | Danlarson (1 review) | On Nov 28, 2007, Danlarson Batesville, IN wrote: Ok well I spent about 200 bucks on some of their stuff and I get an email charging my card but that was 2 weeks ago, I was able to call and leave a message last week but now the number doesnt even work! |
Negative | MyNanna (4 reviews) | On Apr 3, 2007, MyNanna Lanham, MD wrote: I ordered a Windogrow and received it quickly so for that they get a positive. But then it all went downhill quickly. The instructions were for another product. So I had problems with assembly. There is no way to determine which fertilizer is for what or how much to use. It didn't have all of the parts claimed on the web page. It came with a grodan cube (which I am allergic to) instead of rocks. And while it had the ph tester there was nothing to adjust it with. And the pump is LOUD!. Very Loud! I tried finding instructions on the web site -- the info pages are blank or pertain to only one other product. So I put in a trouble ticket 3 days ago -- no response. And the Windogrow does not look like the one on the web page -- the top is a mess, and does not fit. So they get a negative for customer service, and delivery of product as promised. I do not plan to order from them again. |
Negative | clichethanks (1 review) | On Mar 21, 2007, clichethanks Milwaukee, WI wrote: I ordered the mycogarden nearly three weeks ago and it has yet to arrive. After reading the below comments i think it's safe to say my concerns have been realistic. I was first worried when i recieved my confirmation order with no tracking number. |
Negative | RockStar666 (1 review) | On Jan 17, 2007, RockStar666 Saline, MI wrote: I know someone who used to work for this company; he used to do customer support. He quit after telling hundereds of customers their refunds would be processed, but the company simply refused to refund them. |
Negative | phillybob (1 review) | On Jan 9, 2007, phillybob Philadelphia, PA wrote: I attempted to purchase from University Scientific online. They promised to ship my product within 24 hours. That was a week ago. They still haven't sent me a tracking number, and haven't responded to my attempts to contact them. |
Negative | Amanda12 (1 review) | On Sep 26, 2006, Amanda12 Carlisle, IA wrote: This company appears to have extremely poor customer service. I placed an order on 9/15/06 and was told the item would ship in 24 hours and I would be notified when it shipped. They were quick to take my money and that's it. I have called repeatedly and emailed, they do not respond to customer inquiries. |
Negative | jed (1 review) | On Aug 22, 2006, jed canton, NY wrote: On July 22 we placed an order for a mushroom grow kit at a total cost of $49.50. The amount was withdrawn within one day from our checking account. To date we have not received the kit. We have also been unable to get a response to any of our attempts to contact them (over a two week period), including four posts to their support center, two messages left on their answering machine, and one message faxed. Beware! At this point all we want is a refund of our money! On September 14th, 2006, jed added the following: 9/14/06 update - To date we have heard nothing and still have not received our package or a refund of our money. |