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Comments regarding Hoover's Hatchery, Inc.

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10 positives
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4 negatives

Comments:

RatingAuthorContent
Positive Bridget77
(2 reviews)
On May 18, 2020, Bridget77 Rushmore, MN wrote:

This is my third time ordering chicks from the Hoover's Hatchery website and I have always been very pleased.

We just keep a backyard, egg laying flock and raise some birds to butcher, so we order only 15-30 chicks each year. We have ordered various breeds and have been pleased with them all: americana, black jersey giant, red ranger, cornish cross, wyandottes, black australorp, etc.

I live in Minnesota and always request shipment in April or May when the weather is warmer. The post office doesn't always update the tracking information, so my chicks often arrive sooner than the USPS website predicts - always 1-2 days after my requested ship date.

My first year, all chicks survived shipment and grew to adulthood. They were spunky! We kept them over winter for a couple years and they even had chicks of their own.

My second year, all chicks survived shipment, but we were shorted one. It was a less expensive broiler, so I chose not to contact the company. $3 wasn't worth the time of the phone call for me. All the chicks we received grew to adulthood except one - he got spooked one day and broke his neck flying into a wall.

My third year, we ordered only 16 chicks. This was our smallest order, as we didn't purchase any broilers. One chick was dead on arrival and 3 more passed away during the next 48 hours. I was surprised and disappointed. I contacted customer service in the midst of the corona virus outbreak, and they were very busy - I left a message. They returned my call later that day and were very polite and helpful. They quickly gave me store credit as I requested. I had been planning to order one of their "just one more chicken, I promise!" t-shirts anyway. T-shirt arrived just days later. Chicks are 5 weeks old and doing great.

Hoover's hatchery chicks are healthy and vigorous, customer service is polite and helpful, and I have had minimal shipping loss. When I did contact customer service due to shipping loss, they resolved it quickly.

I will definitely continue to order from them in the future.

Positive Perro2020
(3 reviews)
On Jan 8, 2020, Perro2020 Greycliff, MT wrote:

I've been buying chicks in large quantities from Hoover for years and all I can say is they're fantastic!! I just received my order of chicks December 18th 2019 and my chicks arrived well packaged and are the healthiest chicks ever!! If I've had dead chicks they've credited my account. These folks work hard at what they do! And they hatch chicks in the winter when most hatcheries don't.The customer service can't be beat! There has never been a grouchy person yet in all the years I've been working with them. You can trust these people with your chicks!!

Positive Laurenregister
(1 review)
On Nov 11, 2016, Laurenregister Baldwinville, MA wrote:

So I ordered 25 chicks from this company this week. They shipped out 26 chicks and they were at my local post office in Massachusetts in under 48 hours. I'll birds were alive, but it seemed that the cold snap that we've been having got to a few of them and we had a few losses. It's to be expected during this time year and especially with transiting that many birds.

My customer service experience was amazing… They handled everything with care and give me a variety of options. Ultimately we ended up deciding to replace the chicks that were lost. The woman on the end of the phone, Alicia is sending us 15 chicks to replace the few that we have lost. I think this was just a testament to how much they stand behind their product even though the chicks we're probably lost due to getting hit by the cold in transit.

I like this company, I did my research before ordering from them with their local businesses. The Internet is a scary and cruel place where people hide behind fake names and nasty reviews. I personally called local businesses that sell these chicks. Again, nothing but great reviews! I'd like to echo that I had an awesome experience and definitely will be ordering again for our flock. Also I'd like to encourage anybody who does buy from Hoover's, please write a review because this company is not getting enough praise for all that they offer. Their prices are super competitive, the options that they offer and types of birds are amazing, and the customer service is truly great as they dealt with our family and a very respectful way.

Oh and if you're shopping and trying to compare apples to apples… If you look at the cost of these birds and the fact that there's free shipping, they did not build in the cost of free shipping into the birds. Be aware of other websites that will charge you an amazing price for their birds and then hit you with a $20-$40 shipping cost.

Positive micnic
(1 review)
On Jul 6, 2015, micnic Brattleboro, VT wrote:

We love Hoovers. The only mistake they ever made with us was accidentally sending a batch in March when it was supposed to be MAY. They arrived healthy even though there was a big snow storm. Then they sent the ones in May at no charge with an apology. We wouldn't get chicks from any other company. I am very sorry anyone had a bad experience. and, PS, you really can feed Cornish too much... give them that 8 hour break and everyone is better for it...We are very happy customers in southern VT.

Positive LAFarmboy
(1 review)
On Feb 26, 2013, LAFarmboy Rosemead, CA wrote:

I oredered 50 chickens for my new back yard coop and yard.
I was fortunate enough to move into a neighborhood in this area that has large back yards.
Being an old farmboy from Oklahoma i wanted a garden and chicken's
Garden was easy.
Chicken's another thing.
First was city and county.
Then polling the neighbors.
to my surprise almost all were happy to hear there would be fresh eggs available someday.
Only one concern was voiced, Was i going to raise them in a cage?
My answer was absolutely not, pen for protaction when I am not out there with them.
But my plan was and still is let them roam the yard in daylight when my wife or I are present.
I ordered 50 chickens from Hoover's Hatchery.
12 Buff Orpington pulletts, 12 Plymouth Barred Rock pullets, 6 Production Red pullets, 6 White Leghorn pullets, 4 heavy breed cockrels hatchery choice, and 10 Cornish Cross straight run for butchering.
They were shipped on time as quoted by the nice folks there.
Local Post office called me as soon as they arrived.(2 days)
The survival rate was excellent concidering a record blizzard struck the midwest just as they shipped out.
I called them and told them they had all arrived and was satisfied with the birds.
Results are good with very health thriving 1 week old chicks growing fast.
I have raised many chicks from hatcheries in years past, theese are doing as well or better than most I have every raised.
I am especially happy with the Cornish Cross growth.
Would recomand this hatchery to anyone who is concidering buying chicks.
I am a happy customer!

Positive rollyro
(1 review)
On Jul 13, 2010, rollyro wrote:

We ordered 25 Easter egger pullets from Hoovers a couple of months ago and couldnt be happier with the birds or the customer service. They shipped the birds when they said they would and they were in my post office the next morning. They sent 2 two extra birds that were the same kind as we ordered, not a different breed or sex that we didnt want. All 27 arrived alive. I did cull one the first day and another a couple of days later. Many people would probably have raised these birds but I dont put up with stragglers. This is no fault of Hoovers as there are weaklings in every bunch no matter what it is or who breeds it. ALL 25 turned out to be pullets and are healthy and absolutely gorgeous!

Positive eildtcher
(1 review)
On Apr 5, 2008, eildtcher South Lyon, MI wrote:

My family has been purchasing chicks for years from Hovers Hatchery. Every year the kids enter the broilers into the local 4-H Fair. And every year we win!!! Grand Champion, second, third. They are so proud. They are the best in the county. We prove it every year.

Positive rhomestead
(4 reviews)
On Mar 1, 2007, rhomestead Plattsburgh, NY wrote:

Have been extremely pleased with Hoover's. We have had their Cornish cross, red sex links, barred rocks, white rocks, buff orpingtons, black sex links, and americaunas. We settled on the red sex links and americaunas for layers. The birds would get here sometimes within one day (they are in Iowa and we are in upstate New York), almost always within two days.

Since the imposition of air surcharges and the availability of started pullets within driving distance, we have switched to Moyer's Hatchery in PA for broilers and started pullets, but that is nothing against Hoover's.

We wanted americauna chicks this fall when Hoover's did not have them so got them elsewhere and are not nearly as pleased with them as we have been with Hoovers.

Positive lacamo
(1 review)
On Jun 8, 2006, lacamo East Ryegate, VT wrote:

We have ordered broiler chicks and some layers for 4 or 5 years now and have been extremely pleased with the quality and health of the birds as well as the excellent customer service. A big improvement over the local feed store!

Positive chickenman
(19 reviews)
On Apr 8, 2006, chickenman Somerset, PA wrote:

I've ordered egg layers, broilers, and most recently ducklings from Hoover's Hatchery. They sell quality poultry, and are quick to resolve any problems. I ordered some Cal White pullets one year. Later that year when they started laying, they layed brown eggs. I informed Hoovers that they had sent me white rocks instead of Cal Whites. My next poultry order included the Cal whites free of charge.