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Comments regarding Hilltop Gardens

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3 positives
No neutrals
5 negatives

Comments:

RatingAuthorContent
Negative laurakgonzalez
(1 review)
On May 25, 2018, laurakgonzalez Scotts Valley, CA wrote:

I have not received the tubers I ordered and paid for in January. I have emailed twice and received no reply. I have now contacted PayPal to suggest they look into whether this is a legitimate business.

Negative Kentuckyfarm
(1 review)
On Nov 16, 2017, Kentuckyfarm Lexington, KY wrote:

I would strongly advise against ordering from this company! I ordered several dahlias in the spring of 2017. I waited patiently, but my order never arrived. I called and emailed them repeatedly, but never got a response or the items I paid for. They basically stole my money.

Negative veryzer
(5 reviews)
On May 27, 2017, veryzer Sycamore, IL wrote:

I placed my order at the end of March. Reading the disclaimer that delivery could take 5-6 weeks, I requested delivery the first week of May but understood that it might not arrive until the second week of May (week 6). It's May 27 and I still haven't received my dahlias.

Similar to others, I have emailed and phoned but with no response. I went into this having read that Buddy is terrible with communication and I was fine with that...so long as I receive the plants I paid for. At this point even if I receive the dahlias next week (a month late), I'm not sure they'll even bloom before frost. This kind of operation is shameful.

Negative dakaye
(1 review)
On May 16, 2017, dakaye Stanfordville, NY wrote:

I ordered a substantial amount of tubers online from Hilltop Gardens for the 2017 season. These tubers have never been received. I have emailed Hilltop and they have not responded. I have also called but all I get is an answering machine with the "mailbox full" each time I call so am unable to leave a message.

Based on the other review I have read on the page, it seems that Hilltop may make advertising of tubers and not sending them a habit and, therefore, not a very honest operation.

Negative oaskul
(1 review)
On Mar 14, 2014, oaskul Citrus Hills, FL wrote:

I placed an order Jan 2. Paid via PayPal, and received a notice of confirmation through PayPal. Order was for tubers & plants, and plants are stated as being shipped after 3/24 unless otherwise indicated. I indicated a ship date of late Jan, if possible. I have not received any confirmation from Hilltop to this date (March 14). I understand if my ship date was not possible, but it would be nice to know an alternative. I have tried calling the provided number several times, and only get a machine with a full mailbox. I have had no luck contacting this company, and I have definitely not received my order.