Comments regarding Ideal Poultry Breeding Farms, Inc.
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Negative | Tansar (1 review) | On Sep 22, 2010, Tansar Black River Falls, WI wrote: Placed an order in July for variety of breeds to be delivered week of Sept. 22. Breeds could not be guaranteed at that time but order was still placed. I e-mailed on Sept 14 to find out exactly what breeds were being shipped and was told there was no order. I then placed a call to Ideal Poultry. Sure enough, confirmed that my order did not exist. I reluctantly placed another order to be delivered the week of Sept 29(a week later than the original order). Sept. 21, I receive an e-mail stating my order shipped. Confused, I called them back and they tell me everything is fine and my order will not ship until the 29th. I questioned the e-mail I had received and they tell me without a doubt there is no other order in my name. A few hours later I get an e-mail (not even courtesy of a call) that my original order had been found and did indeed ship. I was not expecting a shipment until next week and was forced to cancel out of town plans for the rest of the week. The only compensation they will offer is a $7 discount on the order. They tell me they cancelled the order that was supposed to arrive next week...I sure hope so, but will not be surprised if another box of chicks show up. Very disappointed in their customer service. |
Positive | FamilyFarm (1 review) | On Sep 17, 2010, FamilyFarm Newberg, OR wrote: I ordered 16 chicks from ideal poultry of mixed breeds. 8 Sultans, 4 silkies, 3 amerucanas and 1 mallard. I got 9 sultans and 2 amerucanas which could have been a problem for some people but we didn't mind too much. I was a little annoyed that I was asked to choose a shipping date and after payment they said I would recieve the chicken 2 weeks after that date but with the mixed breeds I could understand. The chickens arrived the day Ideal Poultry said they would arrive and most importantly they arrived in perfect health! No males were added to the box to keep them warm and not one little chick died............So to me that deserves a very positive review. |
Positive | Harbison (1 review) | On Sep 10, 2010, Harbison Mercedes, TX wrote: Hi all - I have been buying and raising chicks for over 50 years, after discovering Idea Poultry about a year ago I do not have plans of buying chick's any where but from them. I've placed 3- orders with them this year totaling 70 birds, with 100% of them beening the liveliest, healthiest little birds you could hope for. There real down to earth my kind of people.I sell for a four store John Deere dealership. I've told our 14 man sells staff that I think Idea puts as much effort into sell a batch of 25 chicks as we do sometimes in selling a $200,000.00 Tractor. I plan on buying more birds as I go along and I do know where I will get them |
Positive | JDS2000 (1 review) | On Aug 25, 2010, JDS2000 Chesterfield, VA wrote: I recently decided to come back to this website and add a positive comment about Ideal Poultry. I was somewhat skeptical of Ideal’s ability to deliver healthy, thriving chicks, after reading some of the negative comments on this thread. So I thought I would tell of my experience so maybe a few additional people will give them a chance. |
Positive | croberts_tx (1 review) | On Jul 26, 2010, croberts_tx San Augustine, TX wrote: Attempted to order, on a week-end, 20 RIR pullets online for the June 23rd hatch. The website would not take my order... sent an e-mail. Received an e-mail and two phone calls on Monday. Ordered the 20 pullets over the telephone; received 21 of them early on June 24th. These were the liveliest, healthiest, easiest to brood chicks that I had ever encountered. Five weeks into their raising and all remain vibrant, healthy, and very active. I was especially concerned about the East Texas heat and humidity; however, they have handle it well. Simply put, I'm impressed. |
Positive | txdixiechick (1 review) | On Jul 1, 2010, txdixiechick Alvarado, TX wrote: We have ordered probably over 200 chicks from Ideal. Out of that 200, maybe 5 have died. Only 1 out of the 5 died in transit. Of the remaining 4, Ideal replaced all in the next shipment. They have been prompt, courteous and very professional. I would not hesitate to order from them and recommend them to all. |
Neutral | malachi_e_deus (2 reviews) | On Jun 11, 2010, malachi_e_deus Amsterdam, NY wrote: I am trying to establish flocks of Heritage turkeys:Narragansetts, Midget Whites and Blacks. I had birds from Welp. I asked Ideal if their birds were related to Welp's stock. "No" they said. But I see that both Welp and Ideal ship from the hometown of Privet. So it seems that they are just resellers of Privett birds. Now I have 100 related birds. Thank goodness I had gotten some from Porter's too. |
Positive | vtsarahb (1 review) | On May 20, 2010, vtsarahb Bradford, VT (Zone 4a) wrote: Posted on April 16, 2009, updated May 20, 2010 On May 5th, 2009, vtsarahb added the following: Update: all the breeds that they did send me were correct. One of my barred rocks ended up being a rooster, but that is 1 out of 16 (which is within the 90% sexing accuracy). I'm happy about this actually, because I wanted a roo. All of my chicks & ducks are doing great! I will be ordering from Ideal again in the future. On May 20th, 2010, vtsarahb added the following: Ordered more chicks/ducks/guineas from Ideal this year- all arrived safe and sound, and I got exactly what I ordered. The ones I got last year have all matured into beautiful birds. Very happy with Ideal! |
Positive | brandie21 (11 reviews) | On Apr 20, 2010, brandie21 Tucson, AZ (Zone 8a) wrote: Posted on May 4, 2009, updated April 20, 2010 On April 20th, 2010, brandie21 added the following: We just placed our second order with Ideal for some hens for here in Arizona. They all arrived safe and sound and are now thriving. They were packed with males to keep them warm so we have a few little males running around too. I was not surprised as some people seem to be about the males packed for shipping as it is written all over their website and catalog. I think people should pay a little more attention and then they wouldn't be upset. |
Neutral | banseabhag (1 review) | On Apr 19, 2010, banseabhag Sutton, AK wrote: Several problems with this outfit and one positive. I made an order in January, which I subsequently canceled for a number of reasons. Received an email confirming the cancellation. |
Positive | booboo59 (2 reviews) | On Apr 7, 2010, booboo59 Wellington, AL wrote: Lost a few chicks out of my order shortly after delivery. I contacted Ideal and they were great. My replacement shipment is being shipped out just a few days after my contact with them. They have been very professional and polite. I intead to be a repeat customer next year! |
Neutral | gtmerkley (1 review) | On Mar 23, 2010, gtmerkley Saint Anthony, IN wrote: Ordered 30 chicks all 30 arrived dead. E-Mailed them they sent out replacements 26 arrived dead.they sent replacement chicks again 19 dead. They sent replacements plus 4 males for warmth, extra hay mat and some of there green starter on bottom the 4 males were all that survived.They sent replacements 8 survived plus the 5 males they sent for warmth. I stopped after that I could not stand any more dead chicks. They tried to get them here and there good looking birds and sent replacements without any problem it is just the shipping part, maybe going from warm to cold |
Positive | Gnomeylox (4 reviews) | On Mar 19, 2010, Gnomeylox Houston, AR wrote: I ordered several chicks late in the year and was very happy with their quality. They were out of Blue Cochin pullets on ship day but were nice enough to call and make sure I still wanted the Blue Cochin cockerel. All chicks arrived healthy and have grown up to be beautiful birds. I especially love their Buff Orpington strain...the hens are a bright, vivid gold unlike so many other hatchery strains I've seen where the hens fade to a light color as the mature. Overall, a great place to order chicks! |
Positive | AnnieBBB (5 reviews) | On Mar 13, 2010, AnnieBBB (Zone 5b) wrote: Ordered 38 Silkies, 19 black, 19 buff. Ordering by phone was easy, staff was helpful and friendly. Shipping was fast, one day. I had notified my post office about the order, they called me at 6:30 AM to let me know they had arrived and I picked them up right away. Only one chick was DOA. Ideal sent two extra Silkies with the order. Easy transaction, very healthy chicks, all eating, drinking and peeping! Great experience, would order from them again! |
Positive | rimshoes (1 review) | On Jan 10, 2010, rimshoes Caulfield, MO wrote: Ordered 5 French Guinea Fowl. Ideal processed the order professionally and accurately. |
Positive | PR2NV (1 review) | On Sep 5, 2009, PR2NV Silverpeak, NV wrote: Ordered 22, day old chicks, Black sex-link and Black Australorps, what a great bunch of healthy chicks! The folks I've dealt w/ @ Ideal have all been very friendly and helpful. We did lose 1 chick, not to bad really for our 1st time raising chicks. The other 21 are growing and growing. The Australorps are so friendly and run to see you and like attention and to be touched and are very smart for baby chicks. The price with Ideal was the main reason i ordered from them. I will order from Ideal again in the future when we need more replacements for our flock. |
Positive | Muscovychef (1 review) | On Aug 17, 2009, Muscovychef Milan, NM wrote: I have ordered from them for the last 3 years. Customer service has always been great . I havd had some losses in mallard ducks only. No they dont put many or no extras , Those days are gone . Most hatcheries dont send any or very few and they are higher priced than ideal. I have 100 asst hatchery choice right now. Plus my mallards. I called customer service and got polite reasonable service.Many of the breeds ive bought in the past were better than breeders marans laid better darker eggs on egg chart than show stock..The barbanters are a joke but are a recreated breed. It pays to do some research on what your buying. I have no illness ever from ideal. and right now i have 100 very diffrent birds .all alive I did get 3 extra in mallards no but I dont think we should expect extra .I get what I pay for and often better . |
Positive | Kajun_kid (1 review) | On Jul 19, 2009, Kajun_kid Duson, LA wrote: I have ordered birds from Ideal several times. I've heard great news about other hatcheries, but Ideal is the closest to Louisiana, so that's why I went with them. Each time I ordered chics, all that were alive were healthy and alert. I lost 1 or 2 chics each order and they were DOA. I never lost a bird after placing them into my brooder. Ideal was much less expensive than other hatcheries and my birds look great. Over the past 2 years, I have ordered 25 top hats, 25 bantams, 25 black Austrolorps, 25 Rhode Island Reds, 25 white leghorns and 50 barred rocks. (due to the increased cost of feed, I sold a few) I pick up over 53 eggs each day from these birds. Since I didn't make a claim for the few dead birds, I can't comment on the customer service after the sale. I always phoned in my order and spoke with friendly people each time. I will order from Ideal again. |
Negative | mister_jeckel (1 review) | On Jul 13, 2009, mister_jeckel Kingsport, TN wrote: I ordered 25 pullets, I had read the reviews about peoples chicks dying and just assumed people didn't know how to care fore the chicks. When mine arrived one was dead, I thought not bad. Well one week later 7 just fell over dead. I emailed the company and provided them with a link to this forum about how it seems they ship sick chicks. They refuse to even credit me. I will never order from them again. The higher price of McMurray is worth it. I'm sure the rest of these will die too as they now seem sickly aswell! |
Negative | chickenhead (1 review) | On Jun 17, 2009, chickenhead Eldora, IA wrote: going to keep my story short. I ordered some chicks on 6/15/09....website clearly showed as available for delivery 6/17/09 the pullet assortments for brahma, cochin, feather leg and rare breeds....in fact at the time of this post it still shows them available, might be fun for you all to watch how long it takes to fix the problem. Well guess what they are not available until fall or even 2010....so I ask why does the site still show available? I then sent them a list of all the birds I would take as replacements on a date that would work for them, I was basically told they had 5 of the 35 I would take and I could take multiples of them, when that is not satisfactory. I clearly wanted 25 different birds with maybe a couple duplicates to help them out 20 duplicates is not a few. I feel like some items are shown available just to get more orders and back log them. Dishonest and unethical. And I assure you I bent over backwards to be kind and considerate. And am posting this inc ase I am not the only one. |
Neutral | freestepfarm (1 review) | On Apr 5, 2009, freestepfarm Durham, CA wrote: I sent this email to Ideal Hatchery yesterday: On Apr 5, 2009, Ideal Poultry Breeding Farms, Inc. responded with: "Carla, |
Positive | PullTab (2 reviews) | On Mar 31, 2009, PullTab Beautiful Brazoria County, TX (Zone 9a) wrote: April '08 I ordered 25 assorted Bantams and picked them up in person in Cameron. Nice trip, nice chicks. Early on I lost 1 chick to my own mishandling. |
Neutral | razorx71 (1 review) | On Jan 16, 2009, razorx71 wrote: I ordered 145 RIR chicks from Ideal. 120 hens and 25 roosters. |
Positive | patriciah777 (1 review) | On Jan 8, 2009, patriciah777 Stevensville, MT wrote: I'm so sorry for the persons who had such bad experiences. Even though this was my first order with Ideal, I only ordered a few chicks, was DELIGHTED with their service. I got exactly what I ordered, including a half dozen large males for warmth [I ordered mostly bantams]. In fact, I even changed my order shortly before shipping, necessitating credits, etc., and had NO PROBLEM with any portion of the experience: ordering, shipping, bookkeeping. I suggest, however, for anyone ordering shipped chicks from anywhere, to keep close contact with the shipper, calling or personally checking to see if they've arrived. I live in a small town, so had no problem, but in a larger, busier facility there could be delay in notification, which could result in lost chicks. I'm sorry that the 'experienced' buyer made allegations about disease, without having proof, but ??????????? I just wish I had this good of service from the airline and insurance company I'm currently haggling with. On January 8th, 2009, patriciah777 added the following: I'm also VERY GLAD they included feed and water introduction instructions [which I followed religiously, being a novice]. Otherwise, I wouldn't have known to take this step. As an anxious beginner, I also kept VERY close tabs on them; they were in my bathroom, just for that purpose with recommended temperature. Anyway, GO Ideal; I plan to order more this spring!! |
Positive | cujobuster (1 review) | On Dec 24, 2008, cujobuster Holiday, FL wrote: So far so good, I received my small order of 24 (plus one) chick - all appear to be healthy, drinking and eating well - there is one chick that appears to have a leg problem but is trying to overcome it...I will see what happens by the morning..customer service was fine, as it was my first order, I was nervous, and they responded promptly to email.. |
Positive | tnthompson (1 review) | On Dec 23, 2008, tnthompson Conroe, TX wrote: I have purchased from Ideal Poultry for the past six years receiving my latest order today, 12-23-08. Chickens are my hobby and I run between 30-40 birds at a time. Each time I have ordered from Ideal, I ordered a variety of chicks. Each and every order that I have received from Ideal, all chicks were alive and healthy and exactly what I ordered. The customer service I have received has always been great. With a record like this, I can't see doing business anywhere else. |
Neutral | nedless (2 reviews) | On Oct 27, 2008, nedless Bolton, MA wrote: We ordered 64 baby chickens, both bantams and large size, from Ideal Poultry, all of which arrived in good condition in 4/08. On the day they were sent, we received a phone message saying that they were all out of 3 of the birds we ordered and had to substitute. Upon arrival, they were all in good condition, and there were 2 extras, but many more substitutions (ten) than they had indicated. Perhaps some of them were simply errors. We were not critical of Ideal at this point, because we felt that our large order, consisting of small numbers of many different breeds, was difficult and confusing to fill. |
Positive | ggm1957 (1 review) | On Sep 6, 2008, ggm1957 Island Pond, VT wrote: On April 16, 2008, my son and I received our 16 ordered ducklings. (An extra one was sent, but one died that day). The ducklings were shipped out on Tuesday and arrived on Wednesday. As of September 6, 2008, our 16 babies are 5 months old and are still doing beautifully. We are so happy to have them and would order from Ideal again. Thank you. |
Positive | larlienda (35 reviews) | On Apr 6, 2008, larlienda Strasburg, VA (Zone 6b) wrote: I received my first order from Ideal this past thursday, 3 april. There were 5 goslings and 8 ducklings which was the exact amount i ordered. No extras, but for the first time since i've ordered poultry and water fowl NONE were needed! All are extremely robust and healthy and absolutely thriving. |
Positive | Kittfox (2 reviews) | On Feb 1, 2008, Kittfox Rougemont, NC wrote: On May 29 2007 we ordered 24 chicks from Ideal via the telephone [as we were trying to get an order asap] |
Positive | TritonsFarm (2 reviews) | On Dec 1, 2007, TritonsFarm Beverly, WA (Zone 5b) wrote: I ordered 75 chicks in October. All 75 arrived in excellent condition. They are now over a month old and they still look great. Have not lost a one and they are very healthy and active. They did not send any extra, but I rather have them all healthy than sending extras. |
Positive | Ser (1 review) | On Oct 19, 2007, Ser Hanover, PA wrote: I have ordered 3 times from Ideal and have had a great experince all three times. I have a limited amount of space so ordering less than 25 chicks, like most require, was a big help. The first two shipments arrived safely and all were alive and healthy. The third shipment had 5 dead and 2 more died later. However I don't believe this was the companys fault. I believe there was Post Office Error. However, the company put a credit through on my credit card as soon as I contacted them. They were extremely nice and hepful. I still have all the chicks and they are very healthy and great layers. |
Positive | wshell2006 (1 review) | On Aug 22, 2007, wshell2006 Bertram, TX wrote: I have ordered baby chicks from this company and they have never disapointed me whith their service or product. One of the best and most inexpensive of any hatcherys in the us. Any problems of death of poor shipping (not by their fault) has been corrected with ease and nice cooperation. Thanks for all the years of service. scott |
Positive | brudavic (1 review) | On Aug 18, 2007, brudavic Makawao, HI wrote: I have been ordering large quantities of birds from Ideal since the beginning of 2007. (Between 100-200 birds at a time). The arrival of my shipment usually arrives the day after hatching, sometimes another day is added. (We are talking from Texas to Hawaii!) I request from Ideal with each order to confirm that my order was shipped as requested, and without fail, Ideal contacts me to inform my order has been shipped and I notify the post office of their anticipated arrival. As soon as the birds arrive, the post office calls for pick up, and it usually occurs early morning before operating hours. I lose a maximum of 2-5 birds on the smaller orders, 10 at the most on larger orders. I immediately give my birds lukewarm water containing sugar for the first 3 days, and freshly boiled eggs, chopped real fine, sprinkled on top of the turkey starter. The eggs are only given on their initial arrival, and they begin thriving immediately. Some of the birds appear weaker than others, and those birds are put in a broader separate from the other chicks that are more active to give them a better chance of survival,which in most cases, they all survive. The temp. in the broader is 90 degrees, which I drop a degree everyday til it is the same degrees as our natural climate. I free range all my chickens within 10 days. A vast majority of breeds do I have, and the birds that I get from Ideal have wonderful temperments, and are wonderful egg layers. Raising the birds is my hobby, and I do sell some of them privately once they have reached 3-4 weeks of age, and word on the island is that I have the best birds. I have ordered birds from other hatcheries and havent been as satistied with the shipping or the quality of the birds. The loss ratio was alot higher and the orders smaller! Birds from other hatcheries dont compare to the birds from Ideal. I ordered 24 keets, (guinea hens) in one of my orders and I only lost 2 of them. Many individuals who have tried to raise keets had a zero survival rate!! I will continue to use only Ideal Poultry as my source of purchasing birds. |
Negative | Vers85 (1 review) | On Jun 30, 2007, Vers85 Blooming Grove, NY wrote: Well, I have ordered chicks from IDEAL prior to this years horrible experience and they, for the most part, survived shipping and I had no problems with deformities or disease. Not the case this year. My first order was placed in march, which was a little cold in NY. The order of 69 chicks was shipped and received with only 51 in the box, of the 51 5 were dead, not bad considering the long shipping distance and the bad weather. Things were looking relatively good the first day, but the next morning held a much different scene. 5 of 6 Gold Necked D'Uccles and 4 of 6 Blue Mille Fleur were in horrible condition, later that day they had all died. The first week I had lost the 9 d'uccles along with 6 more chicks (most likely from disease). Keep in mind I have been raising chicks for over 15 years and am no novice. Anyways, I called IDEAL and explained the situation. They were extremely polite, as always, and sent out a replacement order for the next month with some additional chicks that I decided to order last minute. The order came in on time and with better weather. I had expected a better outcome. Not so. Birds that had been listed on the invoice which were not included within the order (24 total). By this time I am a little aggravated and called IDEAL immediately. They apologize and tell me the most of the missing chicks were out of stock, and another replacement order will be placed, surely they couldn't mess it up again. The replacement order was received and again there was considerable dead-loss as well as some missing chicks. By this time I had no more patience for games so I decided to take the hit and did not call IDEAL. About two weeks later chicks began to get sick (Avian Encephalitis or MS) and I noticed that 5 of 6 Self blue d'uccles started to show scissor beak (deformity from inbreeding). This took the cake. I decided to write IDEAL an informative e-mail stating that they have been breeding sick and or terrible quality birds producing horrible results. Included in the e-mail were multiple pictures of the sick and deformed chicks as proof. No answer. And so I call back and this time was greeted with a different tone. Basically I was asked why I did not call earlier and was treated as if I was trying to scam them. I explained that I had gone through this several times and did not wish to put myself back through the motions of receiving bad quality or even worse dead chicks. The replacement order was eventually shipped once again and once again I received only half my order and this time they had placed 12 barred Rock males for warmth! A miscommunication I was told when I called back and spoke with the same rep. She apologized AGAIN and shipped out another order. Finally I received the chicks this morning all accounted for, all alive. The end of a final chapter of this horror story. I will not be ordering from them again. |
Positive | LoraK (1 review) | On Jun 27, 2007, LoraK Woodsville, NH wrote: I ordered for the first online for live chicks, I ordered 8 bantams, 7 marans and 3 ducklings for a friend, everyone arrived healthy and happy and are thriving today. I would recommend them. My post office called me shortly after 6am to tell me they were there. No problems even though I added the ducklings the week before they were due to ship |
Negative | pr222 (1 review) | On Jun 16, 2007, pr222 wrote: I ordered 40 chicks from Ideal Poultry and was shipped 34 chick after several delays. They did not send extras, their shipping box was NOT labelled, and it was not insured. The US Postal Service put the box in a cold storage room and didn't call. By chance, my employee was picking up a package the next day and asked if there might be chicks sitting around. I lost half of the chicks within 24 hours. I called Ideal and was told that they would replace the chicks. After several calls and e-mails - I have received no reply, and no replacement chicks. |
Neutral | berggasse19 (2 reviews) | On Jun 14, 2007, berggasse19 Norman, OK wrote: Ordered 35 turkeys and 25 chickens from Ideal. Order took a bit long to ship, but that's part of the poultry business, I guess. Exactly 35 turkeys arrived, unlike companies like Marti Poultry that usually throw in a couple extra to compensate for die-out that is almost inevitable with sensitive creatures like turkeys. Thus, there was no cushion for us when we lost 4 or 5 within the first few days (and we are very good at keeping poults alive). Similarly, our order of 25 chickens arrived with 26 birds, but one was DOA. Thankfully, we managed to lose only one additional bird. Most people would likely have lost more. I'll probably order chickens exclusively from Marti in the future. Where I'll get turkeys is still up for grabs. |
Positive | jab91864 (7 reviews) | On May 23, 2007, jab91864 Northern Michigan, MI (Zone 5a) wrote: I ordered an assortment of chicks and guineas from Ideal. All in all I'd rate them an 8 on a scale of 1-10. |
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