Comments regarding Argham Village Water Gardens

We recently placed an order with this company before seeing the notice on the home page. This made my husband very nervous and he proceeded to contact the only person mentioned on the whole of the company site. We were assured that no money has been taken even though we recieved a confirmation e-mail. If you look at the site now it has a very large warning notice on it. If you are still having problems please contact the owner of the website as follows : Geoff Pickering , 01723 891969 or e-mail cllrgeoffpickering@yahoo.co.uk

My experience is the same as the previous correspondent's. I ordered a model bird from Argham Village on 8 March. This was to be a birthday present for a friend on 20 March. On 11 March Frank emailed me to say the goods had been sent and would be with me in 4-5 working days. My credit card was debited for the full price on the 11th. Nothing has been delivered to me. I have emailed both the argham village address and the 4ponds address four times requesting information on the whereabouts of my order but with response received to any of my messages. No phone number is given on the website. I am very dissatisfied and doubt the honesty of this organisation.

I placed an order with 4Ponds (Argham Village) in February and was notified that the goods were shipped last week. But nothing has arrived, and there seems to be no way to contact the company. Both the telephone numbers I have for them (01723 892850 and 01723 892141) seem to have been disconnected, and emails to arghamvillage and 4ponds email addresses are being returned marked undeliverable.

Does anyone know if Argham Village are still trading?

Thanks,
John

This company does not provide a phone number and does not answer emails. I am currently seeking legal redress for the money they owe me following delivery of the wrong product. Avoid them!

I attempted to buy some garden lights through this company via T'interweb. They never arrived. After complaining by email several times asking them to contact me, they never did. Eventually the wrong thing arrived. I am still waiting for a response/refund/the correct goods. I am considering taking legal action/trading standards/the press. Anything to be honest. A telephone number for the place would be nice!!

I ordered a pondliner in September from 4ponds and have been vitually ignored. I have threatened with legal action but to no avail, and am therefore proceeding.

High risk, advise to steer clear.

I ordered a small water pump which never arrived. I emailed the company and had no reply for over a week. I threatened to take my complaint to the relevant authority. The company then emailed me to say that the pump must have been lost in transit - and their IT system had gone down! They promised to send a replacement. This has not been recieved and again they are ignoring emails. From my experience this is a high risk company.

Seán

This message relates to Argham Village, Bridlington, UK