Comments regarding Swallowtail Garden Seeds
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Rating | Author | Content |
Positive | DonnaMack (69 reviews) | On Jan 11, 2015, DonnaMack Elgin, IL (Zone 5a) wrote: Posted on February 17, 2014, updated January 11, 2015 On January 11th, 2015, DonnaMack added the following: My excellent germination rates continue both with old and new seed. Swallowtail has great selections - I recognized seed for a nepeta I have been ordering as a plant, expensively year after year. One of the great things about this company is that there are unusual and highly desirable seeds in the mix. And the prices for them are standard. |
Positive | cherrycea (1 review) | On Oct 21, 2014, cherrycea Laguna, Philippines wrote: I have a very good experience with Swallowtail in terms of their service. |
Positive | prairieAB (1 review) | On Oct 7, 2014, prairieAB Alberta, Canada wrote: Fantastic selection, great price and fast service. Highly recommended! |
Positive | valal (7 reviews) | On Sep 12, 2014, valal Natick, MA wrote: I ordered from Swallowtail Seeds for winter sowing this winter. I love their website which is easy to navigate, has great pix. Each page at the end of seed selectionfor that species has how to plant/grow which I think is a great reference for those who need this. They had a great selectionand it was hard for me to limit myself ;0) |
Positive | Gallivanting1 (8 reviews) | On Aug 5, 2014, Gallivanting1 Edmonton, AB (Zone 3a) wrote: I ordered a number of garden seeds and the germination rate was great! Looks like a bumper crop this year! The seeds arrived very quickly and they were easy to deal with. |
Positive | Gyraphe (1 review) | On Jul 16, 2014, Gyraphe Bang Kruai, Thailand wrote: I purchased a number of flower seeds a few months ago from Swallowtail – pelargoniums (aka geraniums) and dianthus/carnations, among others – but because of a protracted outrageous heat wave (hot even for here near Bangkok, Thailand) I stored the seeds in the crisper section of the fridge until the onset of monsoon… but even that was a month late in arriving. Planted the seeds in starter pots 3 days ago (July 5, 2014) & was checking on the web earlier today about germination times, only to discover that you’re supposed to abrade the geranium seed hulls before planting them. I was about to write Swallowtail to see if the seeds were pre-scuffed; but when I went out to mist the starter pots, I discovered nearly all the geranium seeds had already germinated and were poking their starter leaves above the soil; plus, the carnation seeds are also already germinating! As you probably know, pelargoniums usually take 2-3 weeks to sprout, never in a mere 3 days – and the carnations weren’t due to begin showing for at least another 4 days. Needless to say, I’m overjoyed and very excited. There’s only one, tiny negative – but it isn’t Swallowtail’s fault; Thailand will not allow packages from them into the country, even though they allow seeds from other firms (I think it’s because of the swallowtail butterfly on their logo which is a dead ringer for a native butterfly which feeds on citrus tree leaves). I had the seeds mailed to a friend of mine, which arrived at his home very quickly, and he forwarded them to me; I was worried that the time lag & possible adverse weather might negatively affect the seeds, but I guess not. I’ll keep you posted as to how the plants turn out. I also purchased begonia seeds from Swallowtail & planted the hanging-planter varieties yesterday, but (needless to say) they haven’t sprouted as yet. I’ll fill you in on their progress as well. |
Positive | Cellsum (2 reviews) | On Jun 30, 2014, Cellsum New York City, NY wrote: I ordered an array of sunflower seeds. The service was superb- they seemed to arrive practically overnight, and my order was correct and perfectly packaged. They didn't all germinate as I expected, but given that this was the first time I planted such an array and in these particular areas, I suspect the issue was with my soil preparation and planting some in a less than ideal spot. It's early in the season, but we're beginning to see some very promising results. I just wanted to note how happy I was with the incredibly prompt delivery and service. |
Positive | dicentra63 (2 reviews) | On Jun 7, 2014, dicentra63 West Valley City, UT (Zone 6b) wrote: This year I ordered no fewer than 12 varieties of Impatiens seeds (including I. x hawkeri) and I've had the most wonderful success! |
Positive | barelilly (2 reviews) | On Jun 4, 2014, barelilly wrote: I'm rating this positive because I just put in my order today but I found the website itself to be easy to use and understand with the information needed included in the description along with helpful hints and suggestions. Although I'm an experianced gardener including as much information as possible is extremely helpful to those who aren't. Plus everywhere else I looked was out of monarda seeds, i was thrilled to find this place. Wish me luck with the seeds! |
Positive | bryana (72 reviews) | On May 17, 2014, bryana Albany, NY wrote: I ordered several varieties of seed - the ones I started inside had good germination, some I planted directly outside - don't know about them yet. |
Positive | rnbee (2 reviews) | On Apr 25, 2014, rnbee Warwick, RI wrote: I ordered about $45 worth of seeds from Swallowtail this week. My shipment was in the mail the next business day and I received a shipping confirmation via email. The padded envelope arrived two days later via USPS. |
Positive | agastachegrl (5 reviews) | On Apr 24, 2014, agastachegrl Eden Prairie, MN wrote: I love Swallowtail Gardens!! Been ordering from them for about 3 years..petunia seeds, vine seeds & others. They always arrive quickly, packaged well & germinate when they are supposed to! Props to you, Swallowtail!! Sending a big thanks from MN!! |
Positive | exfed (5 reviews) | On Apr 7, 2014, exfed Germantown, TN wrote: Having ordered from this company for 4 years, their website is very helpful and user-friendly. Fast service, good range of seed products and fair prices. Excellent germinations. Always courteous and prompt customer service. A real winner all around. |
Positive | Shorty_CA (3 reviews) | On Mar 5, 2014, Shorty_CA Manhattan Beach, CA (Zone 10b) wrote: Last spring I placed an order for several packets of seeds, both annuals and perennials. In spite of a tracking number that stated the order was delivered it never arrived. I contacted Swallowtail and they reshipped the order. Again I did not receive it. I had been having problems with mail delivery such that I had filed a formal complaint with my local postmaster. Swallowtail shipped the order a third time and I received it finally. The re-shipments were at no additional charge. |
Positive | cofieck6 (2 reviews) | On Feb 24, 2014, cofieck6 Wichita, KS wrote: I like growing double Impatients and the 10" Lizianthus as well as other seeds. I get almost 100% germination when I ordered from this company, not so with other online catalogs. I placed my 2014 order and forgot to order one packet of seeds. I called and talked with Mary, (exceptional customer service), and asked if I could add to my order and received a prompt answer 'Yes". Well, I got my order quickly but the other packet of seeds were not included. I let Mary know and she apologized and stated that they would mail the other item with no additional shipping. I got the other item just a few days later. This is the type of company that I will continue to order from and will tell my friends about them. Thank you so much Swallotail seeds for the great seeds and and thank you Mary for such great customer service. |
Positive | vinny762 (1 review) | On Feb 15, 2014, vinny762 Fresno, CA wrote: This is is my third time ordering from this company. Amazing website, fast shipping, and such a huge selection of flowers. I spent hours just looking at the amazing website. I highly recommend this company to anybody looking to by seeds. Thank you folks at Swallowtail for making my gardening experience a delight. |
Positive | art33 (10 reviews) | On Jan 27, 2014, art33 Florissant, MO wrote: I've ordered several times from Swallowtail Garden. They offer many varieties to choose from and I've never been disappointed with any seeds I've purchased from them; they've always been good viable seeds! |
Positive | flying_squirrel (9 reviews) | On Jan 8, 2014, flying_squirrel Priest River, ID (Zone 5b) wrote: Posted on February 15, 2012, updated January 8, 2014 On January 8th, 2014, flying_squirrel added the following: This is the second year I have ordered from Swallowtail. I was pleased with the selection available, prices, communication and quickly shipped order. All of the seeds I have planted from my new order have germinated at a good % rate. I also had some leftover seeds from a previous years order that are germinating well. I am sure I will be ordering from them again in the future. I wish all seed orders were as positive all the way around as my experience with this company. |
Positive | CrankySci (2 reviews) | On Jan 2, 2014, CrankySci Alexandria, VA (Zone 7b) wrote: Approximately 2 years ago I placed an online order for a variety of climbing flowering vines. Due to the fact that I was then living in an apartment with a tiny balcony, I could only start a few of the seeds at a time. The delivery of the seeds was timely, the packaging insulated the seeds from the harsh cold and I received exactly what I ordered, down to the number of seeds. |
Positive | rrho (5 reviews) | On Dec 13, 2013, rrho Batavia, NY wrote: fast shipping. email containing tracking number. wonderful germination rate. have been ordering from this company for many years. |
Positive | icebird28 (11 reviews) | On Nov 17, 2013, icebird28 Coppell, TX (Zone 8a) wrote: I loved Swallowtail's selection and decided to try them out for the first time. I was impressed with what they sent, however, I had ordered a jumbo pack of snapdragon seeds but it seemed like only 50 seeds or so. I emailed them and received a polite response and the lady said they would be sent right away. I emailed back to see if they could double-check that they were indeed sending the jumbo pack and the response I got back was the same lady packed it herself. Considering I didn't have to send back the first pack and that the lady packed the replacement herself, this company gets a positive rating from me. Now, its up to me to help the seeds along. I will definitely order my annuals from them again next year. |
Positive | judyinmound (18 reviews) | On Aug 13, 2013, judyinmound Mound, MN wrote: Posted on March 31, 2013, updated August 13, 2013 On August 13th, 2013, judyinmound added the following: All 3 of the Zinnia seeds did not come as described. I ordered Oklahoma series, Scabiosa, and Bernary's. They were around 12" tall, some as big as my thumb, and some looked like dogs (they were crossed and not selectively chosen). The scabiosa looks like any other zinnia but small. The dozen or so double click cosmos I planted - some turned out to be some seashell type cross and the rest looked like the double clicks they were supposed to be. I did let them know this and sent pictures. Mary was very nice about offering a refund or the same packets sent out. She said they received no other complaints about the Zinnia's but I did see some customers stating it on their fb page. I asked if it was possible for different seeds (as I did not want to waste my time growing these again if it's the same seed source), or credit. She declined and refunded it to my card, which is fine. The other floral seeds were a great success. I loved the double wave petunias, portulaca, asters and so on. I am keeping my rating positive as the customer service was good and was handled satisfactory. Thanks. |
Positive | nomibird (7 reviews) | On May 27, 2013, nomibird Gassville, AR wrote: We had a great experience with swallowtail. They emailed the receipt of our order, and when they mailed the seeds. We followed the directions and the germination rate has been excellent and fast. We will be using them again. |
Positive | bashfulblonde (3 reviews) | On Apr 1, 2013, bashfulblonde Novice , TX (Zone 8b) wrote: ON March 25,2013 I wrote a email to this company about my seeds that I had ordered Last spring and had not had any luck with them and was emailing back & forth with a very sweet & Kind Lady Named Mary , she did not find my invoice & I no longer had it nor my MO receipt , since I live on SS , I was very disappointed that I had not had any luck with the seeds after doing every thing that it said to do with them , I have been planting seeds for a very long time and have never had this happen to me , well as she told me neither had they with there seeds , as they had to have been exposed to extreme heat or cold during shipping , well our last email was on March 26, 2013 and today, April 1,2013, I received 1 new package of every seed that I had ordered from this company last spring , so now I will be able to start over again with fresh seed and I WILL order from them again , I do believe they went out & beyond the call of there guarantee so Thank you Mary you really Made My day . Roxanna . |
Positive | BrisbaneAnne (31 reviews) | On Mar 31, 2013, BrisbaneAnne Brisbane, CA (Zone 10b) wrote: I ordered a bunch of flower seeds from them last fall. They all germinated this spring. I am very happy with the germination rate. Super fast shipping too. Love their large selection of flower seeds. Will definitely order from them again. Recommend it. |
Neutral | andreaclara (1 review) | On Mar 20, 2013, andreaclara Brooklyn, NY wrote: I've ordered from Swallowtail three times and had no trouble with shipping. I garden in a full-sun 2000 square foot lot in Brooklyn with crappy alkaline industrial soil and scant irrigation. I've had tremendous success with their seed planted in these conditions and didn't always follow the detailed and useful instructions to a T. When the lot was severely flooded with saltwater during storm Sandy much of the topsoil was displaced so there will be serious depletion of both self and fall sown seed this season. This garden is large, watered by rain water cistern, and all the plants are donated otherwise it would be too costly to maintain. With the storm the losses may be significant and also a learning. Because of the storm related costs, this year there is no budget even for seeds. As I've ordered from Swallowtail in the past and was so looking forward to seeing those flowers come up again this year, I reached out to them to see if they'd be willing to donate some wildflower seeds. Granted I was asking a favor but the response I got from Ben at Swallowtail was sufficient to keep me from ordering from this company again. I can fully appreciate that a small company cannot afford to donate their product. It was simply that the officiousness of his tone took the joy out of my association to this company. I felt I was speaking to a bank representative who was justifying a policy rather than a human being who sold seeds for growing things. A loss for me as I had had such success with their seed and now I will research other companies and hope that they communicate with more courtesy - it matters. On Mar 20, 2013, Swallowtail Garden Seeds responded with: "On Mar 22, 2013 11:37 PM, Swallowtail Garden Seeds responded with: We can certainly appreciate this customer's desire to make something beautiful after the devastation of Sandy. At the end of the season, what little seed we have left over is donated to our local school gardening programs. We are sorry this customer was offended by her conversation with Ben. He can be formal at times but we have received nothing but positive feedback about his dealings with customers. |
Positive | mrsilverado (1 review) | On Mar 1, 2013, mrsilverado East St. Paul, Canada wrote: Just received my seed order on Feb.28th. I ordered it on the 9th and it was shipped on the 11th. Shipping only took 2 weeks from California to Winnipeg, Canada. Everything that was ordered was there. Looking forward to doing my seeding this weekend. Will post how everything turns out. Great service. |
Positive | floradora (7 reviews) | On Jan 18, 2013, floradora Astoria, NY (Zone 7b) wrote: I love this company. I've been ordering from them for at least 5 years-maybe more. They offer such a large variety of plant seeds that I too order way too much like the previous reviewer. They are my go-to source for allysums, lobelias (please bring back "paper moon"), violas and everything in between. The germination rates are very good- I had great success even with perennials such as: shasta daisy, crimson star columbine, origami blue columbine, platycodons fuji blue and white and even delphiniums. I didn't even do the pre-chilling of seeds procedure and they still germinated. Perhaps ordering in winter and their trip cross country in frigid temps was the pre-chill treatment? Once transplanted into the yard they bloomed the whole summer-especially "Bluebird". This year I ordered too many geranium seeds, violas (as usual), pansies, alyssums ( a large flowered type I never even knew existed) and alpine strawberry seeds among others. I haven't started the geranium seeds, so can't review the results, but the violas I've started have all sprouted, including the alpine strawberries which I didn't do anything special with. I also appreciate the careful packaging of seeds (love those little zip lock bags) and occasional free shipping offers on their web site. |
Positive | carolmo (23 reviews) | On Dec 26, 2012, carolmo Olathe, KS (Zone 5a) wrote: I ordered annuals, perennials, vegetables. Selection was great and prices were reasonable. The order came very fast and even came with an email alert. They have the very best packaging of seeds I have ever seen. They were my primary seed company this year - and will be next year too. |
Positive | jvw (7 reviews) | On Dec 12, 2012, jvw Clinton Township, MI (Zone 6a) wrote: Both my mother and I have been ordering from Swallowtail for the past three years. We have never had a problem. This past month both my mother and I have ordered from them twice! On my mother's second order she forgot 4 items. She left a voicemail and emailed them. They were quick to respond that indeed they could add the items on to the order. All of our orders arrived in a timely manner and perfectly. At this time we cannot respond on germination rates but we don't expect any problems as we have not had them before. |
Positive | wildflowerhoney (6 reviews) | On Oct 26, 2012, wildflowerhoney Naples, FL wrote: Ordered twice from Swallowtail Seeds. Perfect transaction both times. Super speedy and free shipping; excellent germination; vast and exciting selection of seeds; expertly packaged. The Benary Giant Wine Zinnias are especially stunning. Will buy from again. |
Positive | arrowleaf (2 reviews) | On Oct 12, 2012, arrowleaf Clearbrook Park, NJ wrote: This is the first year I discovered Swallowtail, LOVE the selection, and the prices are so reasonable! The packaging is nicer than most seed companies: plastic or glassine envelope inside paper package, sometimes all three, sometimes a glass tube with a stopper for certain seed-types. It seems like so much care is taken. I ordered most of my vegetable and flower seeds from them last winter: |
Positive | diknownana (2 reviews) | On Aug 30, 2012, diknownana Glen Carbon, IL wrote: I ordered a variety of seeds from this company and I am very pleased at the results. The germination rate was great (except for the seeds that something dug up and made a lunch out of). It's a shame the season was so hot and dry that the plants were suffering even with being watered, but they have survived and still producing. The prices and amount of seeds are really good. I am already looking and making my list for next years flowers & vegetables. Needless to say, I will be ordering again from Swallowtail. |
Positive | hairyjo (21 reviews) | On Jul 25, 2012, hairyjo Danville, CA wrote: Very happy with the seeds I have ordered from this company. I will certainly order again this fall. I like the many different viola seeds they carry and they work well in my garden and germinated reliably. |
Negative | chlorophyll646 (1 review) | On Jul 1, 2012, chlorophyll646 Tanglewilde-Thompson Place, WA wrote: Posted on May 17, 2012, updated July 1, 2012 "On Jun 3, 2012 3:08 PM, Swallowtail Garden Seeds responded with: Our email records are not in line with what our customer is reporting. Had we received these emails we would have responded. We have not heard from this customer except through Dave’s Garden. We previously invited the customer to contact us using our toll free number in order to receive a quick, no hassle refund. The customer has not done this. |
Neutral | AuntieFlo (2 reviews) | On Jun 22, 2012, AuntieFlo Philadelphia, PA wrote: Posted on June 13, 2012, updated June 22, 2012 On June 13th, 2012, AuntieFlo changed the rating from positive to negative and added the following: Shortly after I got my first order of seeds, a secord (duplicate) order came. I tried to call but could never get through. I emailed to inquire about sending the duplicate order back. The email response I got stated that I placed 2 orders. It's odd that I only got one email, not 2 emails, thanking me for my order and confirming what I ordered and when I might expect it. My order was $18-$19. It was not worth the hassle of trying to get in touch with them to get this resolved. They didn't respond to my second email. They might have sent me a second order that I really DIDN'T order so they got some extra business from me this one time. However, I will NEVER order from them again. They lost a customer forever. On June 22nd, 2012, AuntieFlo changed the rating from negative to neutral and added the following: A representative from Swallowtail called me after changed my review from positive to negative. She apologized and said that they often get intentional duplicate orders. She gave me a credit for both orders. I may try them again but won't order online, I'll try to call, fax or email an order. |
Positive | lisaaj (20 reviews) | On Jun 9, 2012, lisaaj Columbus, OH wrote: This year I received seeds for 2 kinds of impatiens ("Xtreme Sappire Mix" and "Accent Lavender Blue"), 1 geranium "Maverick Light Salmon", and Candytuft. All germinated well and have survived nicely in the garden so far; the impatiens and geranium are blooming away right now. I will order again from Swallowtail. |
Negative | PlantMomto3 (24 reviews) | On May 14, 2012, PlantMomto3 Nevada, MO (Zone 6a) wrote: I really hate to leave a negative review. I have ordered three times with this company (twice this year). I am not a novice and I follow directions. My problem was with germination rates. Very, very disappointing. I order from several different companies and these were terrible. I have a greenhouse and I spent hours preparing flats just so 11 out of 75 seeds would sprout (one variety). I think about 10 carrots sprouted (planted directly in the garden). 6 zinnias out of 72 planted. I know it's not me because my seeds from other vendors had excellent germination rates. I am just at a loss why this happened. On May 14, 2012, Swallowtail Garden Seeds responded with: "On May 15, 2012 10:44 AM, Swallowtail Garden Seeds responded with: All of our seed is germination tested and 100% guaranteed. |
Positive | spswanson (3 reviews) | On May 14, 2012, spswanson Mashpee, MA (Zone 7b) wrote: Placed a medium size order of seeds which I received in a timely manner. Germination was excellent, even the grumpier seeds did well. |