Comments regarding Neuton Mowers
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Comments:
Rating | Author | Content |
Negative | plosin (1 review) | On May 7, 2017, plosin North Springfield, VA wrote: Posted on May 2, 2013, updated May 7, 2017 On May 7th, 2017, plosin added the following: I replaced the handle a couple seasons ago and the new one has now cracked on both sides. The design is no good, and the plastic is not robust enough to withstand even normal use. My conclusion is that Neuton is Fisher-Price of lawn mowers. |
Neutral | PNRead (1 review) | On May 24, 2016, PNRead Minneapolis, MN wrote: Overall, I've been pleased with the reliability and performance of the Neuton C-5.1 mower. The one exception is the trimmer/edger attachment that I purchased as part of the "accessory package" when I first bought the mower. Last summer, the trimmer snapped in two when I hit an uneven spot as I was trimming along my deck. I contacted DR Power for a replacement and was told that one would only be available as part of the "accessory package" but they were out of stock for the rest of 2015 and I should check back early 2016. When I contacted them again in March 2016, I was told the trimmer was still "seasonally discontinued" and no information was available on its future availability. I'm quite disappointed that DR Power seems to be backing away from their support of the C-5 model in favor of the C-6. That change seems to me to have started shortly after DR Power's acquisition of Country Home Products (from whom I originally purchased my mower). DR Power's apparent lack of commitment to supporting their inherited customer base with replacement parts and accessories is unfortunate. When the time comes to replace my current Neuton C-5.1, I doubt I'll be buying a anything from DR Power. |
Positive | ralphwilson (3 reviews) | On Apr 29, 2016, ralphwilson Dallas, TX wrote: Happy with my mower, good value and quality. |
Neutral | voiletdog (1 review) | On Apr 23, 2016, voiletdog Houston, TX wrote: My trimmer for the CE5 has broken & for the life on me i can't find anywhere to buy one! Any direction would be appreciated or any potential sellers of the trimmer out there I would love the opportunity to purchase it from you sarah.slomovic@gmail.com |
Neutral | lawndon (1 review) | On Jul 19, 2014, lawndon Catonsville, MD wrote: I am trying to repair a Newton mower. The motor has bad brushes. Newton does not sell just the brushes; you have to purchase the complete motor. Does anyone know where to purchase just the brushes. The motor is $100 from Newton. The brushes should be $10 or less. Any input would be appreciated. Thanks. |
Negative | KILLNEUTON (1 review) | On Jul 7, 2014, KILLNEUTON Palm Desert, CA wrote: Hello - I purchased a CE5 Neuton Mower and have had it 4 seasons. |
Positive | dirt_digger (2 reviews) | On Jun 20, 2014, dirt_digger Longwood, FL (Zone 9b) wrote: I bought the Neuton CE5 in October of 2009 and I am still pleased with my mower. True, my yard is very small, but I was paying $15 a cut to a service which cut my St. Augustine turf too low, often ran over my plants by mistake, and was spreading weed seeds from the other yards they cut into my yard. I find the mower has enough torque to mulch leathery oak and magnolia leaves and twigs easily. I just replaced the battery -- just short of 5 years. I went to the local Batteries Plus store, and while I waited they took apart the Neuton battery case and replaced the innards for $89.98 plus tax giving me a one year warranty and 14 day return policy, plus it was immediately ready to mow without need to put on the charger. My favorite things about the mower -- first, it is so quiet, and, second, so light weight. |
Positive | Cphelps (1 review) | On May 25, 2014, Cphelps Midlothian, TX wrote: I bought the Neuton 6 about 5 years ago or so. Because of the size of my yard, nearly an acre, I bought an extra battery as well. Since then the only thing I've done is bought a $15 replacement blade, and up until this season have gotten pretty much a full charge on both batteries (one battery has basically died, the other is still going strong). I know the nature of batteries, they don't like heat and no matter what they will deplete over time. I keep my batteries stored inside my bedroom and try to remember to throw them on the charger occasionally during winter. As for performance, I knew that by going to battery i would lose some power, but I have to say Im pleasantly surprised at how much this guy can do. I have cut grass that is nearly a foot tall and have tackled large weeds (3ft tall) and small branches. I know Im not suppose to wait more than a week between mowings, but I'm bad and often wait till it gets too long. You are not suppose to do that with a battery powered electric mower, but he's still going strong. And wether it's electric or my old gas mower, i know you are not suppose to cut wet grass. It will cut, but because of the nature of wet grass, it often gets stuck together and clogs the blade well. Because of this i always mow on days when the grass is dry, which in Texas is not that hard. This year i will finally have to replace a battery, which is pretty darn good. I'm glad i don't have to deal with smelly gas tanks that bulge out in summer heat, or spark plugs, or oil, or any of the other annoying gas related maintenance issues. I believe the money i spent on the Neuton definitely bests all the gas, oil, etc i had to pay for my old mower. I know it definitely paid for itself in shear mobility, convenience, and ease of use. I'm never going back to gas. |
Positive | chamst11 (1 review) | On May 21, 2014, chamst11 Kensington, CT wrote: I have just purchased the CE5, second hand, but in new condition. It was used for one swipe of grass, all attachments still unopened. I bought this after months of research for the main reason is cutting grass on a new hill that is a result of an addition onto my house. The hill is about 5 feet high, 45 degrees at about 25 feet then blends to level. Of course a gas would not work, and battery was way to go. I choose this one, (used was by chance, was buying anyway) because of it's light weight, and construction. I wanted only plastic, this one is Polypropylene. Battery is like a small tractor battery but all in all it is light. I just cut my hill, where nothing else worked. I an pushing at an angle, holding corner of handle, me back and away so I cannot get in a trap. Rocks and divots from the new ground, so this is not easy on the mower. The handle is firm enough, and I cannot see how this will break. I then cut the new grass as my rider or gas push would be to heavy on new top soil. Cut through some very high bunches of new grass, all I hear is the cutting and whirl of the blade. Pushing is just to easy, even on the hill. I also got with this the premier package, so I tried the trimmer attachment. This is just too easy. I have 2 batteries, and will follow close their instructions. Charging inside, dry and 65 degree basement. After an hour, I went through a rigorous test, and cannot find yet a real CON to speak of. The only one I can think of, will probably be the battery. Of course, with 2 batteries, alternating them, I am sure to get at least 4 seasons. If I have to buy 2 more after that, the convenience and any cost savings on oil, gas, plugs, filters etc. is worth my while. I am going to be hard to convince to go back to gas, and it has nothing to do with environment. A+ on this mower. |
Negative | mrmdude (1 review) | On May 21, 2014, mrmdude Houston, TX wrote: I bought a Neuton CE5 about 4 years ago. I have a VERY small front yard and no back yard (the front yard is probably 20'X40'). I am very disappointed in how soon my battery started to not take a full charge. We live in Houston, so the winters are mild (the mower is stored in the garage). The battery is $99 (on sale at Neuton's website) to replace. Also, the spring that holds the mulching rear cover down broke after two years (again, this mower does not get even close to even a moderate workout). I will not buy this brand again; overpriced for the quality. |
Positive | andrelafrance (1 review) | On Jun 29, 2013, andrelafrance Champlain, NY wrote: Hi |
Positive | plantaholic2 (15 reviews) | On Jun 14, 2013, plantaholic2 N Middlesex County, MA (Zone 5a) wrote: This is my 5th season and still loving it. Bought it in 2009. The original battery that came with it (I bought it at a brick and mortar dealer) was not good at the beginning of the 2nd season. But Neuton replaced it under warranty. That replacement battery has been rock solid and still in use. Even though I usually spread out my mowing over 2 days, I can mow my complete ~8000sf lawn at once and still stay in the green zone on the meter. |
Positive | stryke23x (1 review) | On Jun 8, 2013, stryke23x Green Bay, WI wrote: I picked up one of these used for $150. It is a 6.2, purchased in 2008. It has the 2 original batteries which both are still in good shape. These are 36V lead acid batteries. I mowed the lawn, switching the battery half way through to be safe. After mowing, both batteries still measured over 38V. Plenty of charge still left. |
Positive | hillgrass (1 review) | On May 12, 2013, hillgrass Dundalk, MD wrote: I have the Neuton 4.1 with the edger/trimmer. I've owned the mower for about ten years and I'm still on the first battery. I did, however, have to replace the edger/trimmer about five years ago because it basically fell apart. I also had to replace the charger twice. I figure these replacements have added an extra $100 to my overall cost. I've also had a couple screws come loose over the years which I've replaced. So yes, the extremely light build is a definite plus in terms of maneuverability, but it may lead to certain quality concerns. Then again, my neighbor was so impressed with the recharging idea, that he went out and purchase a Worx unit, which seemed solidly built, but he ceased using it because the thing was so heavy. Also, I'm curious what the upkeep and gas/oil/filters/maintenance are on gas jobbers? Not sure because I've never owned one. I live in a row home with a 15' x 40' plot out back and 15' x 20' plot in front. The Neuton's always done the trick for me. I give the lawn a couple of passes to catch any stray blades and clippings, as well as a quick trim and edge, and the lawn looks spiffy by the time I'm finished in a short time. I'd say it's mowing capabilities aren't quite as good as a traditional gas-powered unit and the trimmer isn't quite as good as a traditional hand-held (though as an edger it's terrific), but for average needs such as mine, it's been a good partner through the many years. One major plus is that I have a set of sideways stairs I need to maneuver up and down to and from the basement between the foundation and a retaining wall and I'm able to carry this unit (with the battery removed) at very awkward angles no problem. Someday, when this thing eventually kicks the bucket, I'm tempted to upgrade to a 6 series (I think they're at 6.4 at this writing). |
Negative | azmike99 (1 review) | On Apr 12, 2013, azmike99 wrote: As noted by others very poor battery life. The company only warranties the battery for 12 months. Their FAQs say with proper care they can last 3-5 years. In my opinion with is very misleading. |
Negative | buddyc22 (1 review) | On Mar 9, 2013, buddyc22 Columbia, MD wrote: I have owned and used the Neuton CE 6.2 for 4 full seasons acquiring it at the beginning of the 2009 season. Here is my summary: |
Positive | PWK (1 review) | On Dec 1, 2012, PWK Larchmont, NY wrote: I love my Neuton 5.2 mower because it has made me self reliant. Mine is over four years old as are my two original batteries. The one time it wouldn't start I called Neuton and they were extremely helpful. All mine needed was a little cleaning and tightening under the hood. I also have and love their trimmer and hedge clipper. Instead of having to depend on my husband and his heavy, oily equipment, I can do all the yard work myself. Wonderful! |
Positive | WisJim (2 reviews) | On Sep 3, 2012, WisJim Menomonie, WI wrote: We have a 6.2 model that replaced our 20 year old Toro battery powered mower that we use for trimming around the property. I like the built in string trimmer on the Neuton as it allows me to do most of the close trimming without getting another tool out of the shed. Our main mower is a 1970s vintage GE ElecTrak garden tractor and we prefer to use electrically operated tools when possible as we can charge them from our solar electric system so fuel is almost free. I have had NO problems with the Neuton, it mows as much as I care to mow with a charged battery. I am considering buying a "smarter" battery charger/maintainer which should significantly extend the battery life by charging fully but not over charging the battery. A Soneil or similar charger should do the job. |
Positive | jimmym (1 review) | On Aug 31, 2012, jimmym Westminster, VT wrote: Posted on August 12, 2010, updated August 31, 2012 On August 12th, 2010, jimmym added the following: Follow-up to post on Aug 11: (1) new trimmer arrived today (24 hours; I'm only about 150 miles away but that's still pretty darned good). (2) I looked at the suggested battery problem and diagnosed & fixed it myself in about 15 minutes. All good. On August 31st, 2012, jimmym added the following: If you've read this far down, you must be seriously comparing reviews. I see the frustration in the negative reviews, but my experience has been the opposite. If you have a hay field or very rough terrain, it just might not be for you. And if you expect miracles, you'll be disappointed. But it's now August 31, 2012, and 5 years on I'm still using the same Neuton 5.1. I have not had a great experience with the string trimmer, but it works, and my oldest battery (the one that I repaired) doesn't take a full charge. But everything else is good and it keeps on chugging far more reliably than any of the umpteen gas mowers I've owned. Far cheaper to own & operate than a gas mower, and I don't miss spending a half-hour trying to start a balky gas engine on a hot day. I am having problems with the mower/trimmer switch so maybe it's time to really get a new model; but learned today that they are sold out for 2012! I think this one will still be running next year. |
Negative | custompro (1 review) | On Aug 12, 2012, custompro Lawrenceville, GA wrote: I have had this mower for about 4 years, the first 2 years were trouble free, the last 2 were the worst. Luckily, when I bought it, they offered an extra 2 years on the warranty.Little did I know that I would need it. The batteries only last about 1 year, even with doing all the things they suggested.It just wouldn't start, so they used the shotgun approach, and just threw parts at it.Finally we got to the motor and I found out that these electric mowers are O.K. if you have a yard the size of a postage stamp. The motors aren't made for the average size lawn, and quickly overheat and eventually die. My warranty is now up, and my advice is just forget these mowers even exist. |
Positive | maryafrederickc (1 review) | On Aug 3, 2012, maryafrederickc wrote: I've owned a Neuton CE6 for 6 years, mowing 4000 square feet of Bermuda grass at least twice a week April into October. When purchasing the mower (by mail) I also bought a spare battery and a charger. There's always a battery on charge. The mower gets very hard use and I recently replaced the rear wheel bearings (literally a snap). I've experienced no other problems. I'm very pleased and I'd purchase it again. |
Positive | Anemul (1 review) | On Jun 13, 2012, Anemul Waco, TX wrote: The most awesome mower I have ever had , it cuts fine , I have two battery's but hey you need at least two for cutting a nice size yard . One of the battery's went bad and they sent me a brand new one for free , I had to buy a new one this summer but my bad for not keeping the maintenance up on the battery's over the winter , I plan on buying a trickle charger . I have had this mower for 3 summers now counting this one . If this one ever wears out I will probably buy another one , it just depends on what is available locally . I cut the yard once a week and my grass gets pretty high during that time , but it cuts like a champ . Don't really know if I've saved money or not but it helps the environment and I don't have to inhale exhaust fumes or have oil and gas leak out on to the soil and my hands stay relatively clean . Have never had a problem with their customer service , it has been great for the entire time I have dealt with them . |
Negative | mokoosh (1 review) | On May 30, 2012, mokoosh Sherwood Park, Canada wrote: I have a Neuton mower and all the goodies that go with it (trimmer, etc.). I must say I am quite disappointed with my whole experience. The mower would be nice but the batteries are atrocious. I now have three - count 'em - 3 batteries, all of which won't charge. I was on the online chat and was told I should have been charging them monthly while they were not being used over the course of sitting in my heated garage over winter. Then I was told that the "older" batteries last ok while the ones that say Duracell do not. Well, I only have one of the 3 that are Duracell and the other 2 are "older". Duracell one is the only one that holds a charge for about 10 minutes. Very disappointed. I have spent more on batteries than on the entire mower. To top it off I only use it to edge around the gardens where our riding mower can't fit! So for the 3 times a year I need it and the price of one dead battery a year I can probably hire someone to come and do the work for less! Not happy at all and regret bragging to my friends about what a nice cute mower this is :( Cute just doesn't cut it for me right now! |
Positive | lfl (1 review) | On Apr 17, 2012, lfl PORT MURRAY, NJ wrote: Just wondering about that battery rebuild. I've had mine since I bought the mower over five years ago. I've read about rebuilding in a few places but the "screws" holding on the cover do not seem to be screws - not thread to be able to remove them. Has anyone else run into this? |
Neutral | Ayette6 (1 review) | On Apr 7, 2012, Ayette6 Brookville, OH wrote: I have had my 5.1 for a couple of years. I purchased it used. I used it every week but last week it stopped working. I assumed it was the battery. I measured 21 volts on the battery. |
Positive | CindyInTX (1 review) | On Apr 4, 2012, CindyInTX Austin, TX wrote: We traded in our gas mower for a Neuton 5.3 battery-powered mower and have been very pleased with its ease of assembly, ease of use, nice cut. Powerful enough to tackle St. Augustine grass. |
Positive | kkcecilia (1 review) | On Apr 2, 2012, kkcecilia Richfield, MN wrote: I bought the smaller Neuton mower a little less than 4 years ago. It has worked very well and I had been very happy with it. Last fall it developed a few problems with the plastic casing cracking. I didn't think too much about it until this spring when I went to find my paperwork to call the company about getting it fixed. I realized that it was still under warranty and when I called and explained the problem they were EXTREMELY helpful and were willing to send me a new mower. Their customer service was excellent and I can't say enough about what a positive experience that this has been. Customer service like this is rare these days. |
Positive | TomSCalif714 (1 review) | On Oct 19, 2011, TomSCalif714 Fullerton, CA wrote: My neighbor purchased a Neuton 5.2 about 3 years ago |
Positive | electrofred (1 review) | On Oct 10, 2011, electrofred Rochester, MN wrote: After reading some of the negatives about the mower and company, I need to share this reply to an e-mail sent this morning after my handle cracked. |
Neutral | drichard58 (1 review) | On Sep 23, 2011, drichard58 Houston, TX (Zone 9b) wrote: Like some others have said, I have had a bit of a love/hate relationship with my Neuton. I am on my second one in 12 years (I got rid of the first one, a 14" cut, only because I wanted the wider cut). My dad still uses it to cut inside the ditch in front of his house because it's too steep for a gas mower. (BTW - I thought you were always supposed to cut across a slope, never up & down. If so, why would this one be so difficult to push?) |
Positive | jim_in_texas (1 review) | On Jul 16, 2011, jim_in_texas New Braunfels, TX wrote: Just brought home my Neutron5.2 from the resale store. Battery was dead, and didn't take a charge after about 5 hours (nothing, not even a click when put into the mower). |
Negative | JeffG1 (1 review) | On Jun 2, 2011, JeffG1 Oak Park, IL wrote: BEWARE - NEUTON DOES NOT STAND BEHIND PRODUCT WARRANTY! |
Positive | ODOD (1 review) | On May 11, 2011, ODOD Woodland Hills, CA wrote: I have an old 4.1 which I have had for about 10 years now. |
Positive | PaulBM (1 review) | On Apr 7, 2011, PaulBM Somerset, Bermuda wrote: I have a DR Whisper Lite (predecessor to the Neuton). Despite the mower being 12 years old, the company still has, and is willing to sell, spare parts. I replaced the battery pack and blade a few years ago. The mower quit working last week, and after an email exchange with Karen, in customer service, I found that the motor control board was badly corroded, due to high humidity and lots of salt spray on the grass in my coastal location. The new control board was shipped promptly and easy to install. (Only tool required was a screwdriver). I am looking forward to many more years of excellent service. |
Negative | jimyten (1 review) | On Dec 7, 2010, jimyten Los Angeles, CA wrote: I didn't like the Neuton, just the packaing seemed well packaged until I took it out of the box, I had no idea it was made in Tawian but the box says from Vermont as I thought I was buying an American made mower was not. I didn't care for the charging method - should of been made right to the mower not outside of the mower. Among grass the cutting it is loud and very uneven with large tire tire tracks on the grass. I know the idea behind it but I like my gas mower a lot more than this thing and was a lot cheaper to stay with my gas mower. I just thats why some still perfer gas, consistant and no hassle. |
Positive | Wrightman900 (1 review) | On Sep 13, 2010, Wrightman900 Cheshire, CT wrote: Posted on August 8, 2010, updated September 13, 2010 On September 13th, 2010, Wrightman900 changed the rating from negative to positive and added the following: We received the new battery charger and now i am happy again. The new charger charges the battery faster and has the light indicator to show that the battery is charged. I would recommend this mower to all now. |
Positive | captiveinfla (1 review) | On Aug 7, 2010, captiveinfla West Palm Beach, FL wrote: We bought a 2 yr old used Neuton C6. We looooooooooove it. Can't tell you enough how "pleasing" it is to go out and mow with no gas fumes nor having to fill it with gas, no excessive noise, no cord, no pain in the arm, literally, to start it and no spraying it with fluid to start it. So easy to use and adjustable handle lets my hubby and I switch for our convenience in a second. We can mow our front and back lawn usually all at once, unless we let it go too long and then only the front and half of the back - but that is not often. We sometimes switch off and mow the front one day and the back the next day. Our whole yard (front and back) is about 13,500 sq ft. We researched for many days all different mowers. A friend suggested we buy his mom's because he and she liked it but she is getting old and hired a lawn service. We got a great deal on it used. Just ordered a spare blade and am going to buy a spare battery soon. The first day we cut our front lawn with it all the neighbors came over. We are the envy of the neighborhood, and expect to see more around soon. Again I must say we looooooooove it. |
Positive | st_bernard (1 review) | On Aug 7, 2010, st_bernard St_Bernard de Lacolle, Canada wrote: I read all negative input and I can tell that they are not supported by my personal experience with my two 6.3. I can say that: no one, in the right mind should cut grass when wet. Grass must be cut when it is sunny, everyone who are serious about grass cutting know that basic fact. |
Positive | oldCTgardener (3 reviews) | On Jun 14, 2010, oldCTgardener Glastonbury, CT wrote: We tried a friend's Neuton (their second, they moved to the larger size) and liked it so bought our own, last summer. We have been happy with it. Having had two gas models that were gender specific (would not start if a women pulled the cord) it is a delight to go to the garage and start the Neuton instantly and be finished with our small lawn before we would have had the mower started if it had been a gasoline model. |