Comments regarding Horizon Herbs, LLC
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Comments:
Rating | Author | Content |
Positive | scbentz (1 review) | On May 1, 2018, scbentz Cold Spring, KY wrote: Posted on March 2, 2013, updated May 1, 2018 On May 1st, 2018, scbentz changed the rating from negative to positive and added the following: So much of my review can and should be disregarded as either unrealistic expectations or just stupid petulance. I cringe to read that review now, it's clear *someone* was having a bad day back then... I wish to recant my b!tchy comments from several years ago. As I look back at them, I think they were just plainly unfair. I stand by and herewith wish to reiterate the other parts of the review- those having to do with Richo's dedication to customer service. In the 6 years since I left the review, I have indeed ordered from Horizon again (at least once every year since then, in fact). Not once since then have I had any issue whatever with an order. Particularly worthy of note is something that happened this year. I ordered some seed that had a low germination rate-- could be my fault, could be the seeds just weren't viable, who knows...? But I reported this to Richo and he totally surprised me by sending me some rooted cuttings of the plant I was trying to grow from seed. Such a kind and gracious gesture! On May 1, 2018, Horizon Herbs, LLC responded with: "On Mar 2, 2013 12:04 PM, Horizon Herbs, LLC responded with: Yes, I'm sorry too. I do remember sending the replacement jiao gu lan seeds and also kissing the packet to give it good luck on its journey. Jiao gu lan is quite delicate! |
Positive | clb39 (1 review) | On Apr 1, 2016, clb39 Greensboro, NC wrote: This is my first time ordering with this company. I went by the recommendation of a friend and I could not be more pleased!! I ordered several different plants and several different seeds. I am super impressed with this company for several reasons. |
Positive | Big_Isle_Farmer (2 reviews) | On Feb 29, 2016, Big_Isle_Farmer Kapaau, HI wrote: I have been a patron of Horizon (now Strictly Medicinal) for almost as long as their existance, about ~15 years now. Often I turn friends to Horizon, and group larger orders together with them. Always appreciative of prompt phone and email correspondences. If nothing else, the catalog reads like a textbook, and I pass them on as such to newer gardener friends. Horizon, from my distant perspective, operates as a model family farm business, which I adore. There are very few seed suppliers with their level of integrity across-the-board. I do know this well, being an organic family gardener, commercial farmer, and rare-plant collector. |
Positive | bobsgarden456 (1 review) | On Jan 18, 2016, bobsgarden456 La Verne, CA wrote: This is my first year buying and seeds from horizon herbs. I asked customer service about some of their seeds being organic and inorganic and they were very very helpful. A few of the items I ordered we're not listed as organic but they found me organic seeds for these items. Extremely happy with communication with their customer service. |
Positive | DoriaM (1 review) | On Nov 30, 2015, DoriaM Sammamish, WA wrote: This is the second year I have ordered live roots from Horizon herbs and the roots showed up pretty quick. The roots were beautiful and packaged with care, I even received a lovely gift of live viola roots. I had ordered some seeds as well, I have used Horizon seed many years and have been quiet happy. The catalog is full of good growing tips. I have had many great successes and will continue to order from Horizon, I can feel the love when I open the box. |
Positive | Ewelina (1 review) | On Sep 22, 2015, Ewelina Downingtown, PA wrote: I have recently purchased 9 plants and 2 seed packets from Horizon Herbs. I have read the negative comments and was not sure if I want to take a chance on my $100 but I did. I have to say that the plants arrived in excellent condition and started to grow right away, they were packed with most care that I have ever seen. The variety of the plants that this company offers is amazing. I highly recommend it. One thing to keep in mind is that they would not add another plant after I made the payment, they stick to their policy and the customer service is not the most kind either, but the plants are great and the selection is awesome. Thank you Horizon Herbs. On Sep 22, 2015, Horizon Herbs, LLC responded with: "On Sep 22, 2015 7:45 AM, Horizon Herbs, LLC responded with: Thank you for the comments, I will speak to customer service and make sure they have kindness in their voices. Richo" |
Positive | MadCheshireGrin (10 reviews) | On Sep 20, 2015, MadCheshireGrin Guyton, GA wrote: Posted on September 17, 2015, updated September 20, 2015 On September 20th, 2015, MadCheshireGrin added the following: Only 4 short days after planting the comfrey roots (bocking 14 variety) 4 of the 7 already have green growth about an inch above the dirt. Very pleased with the quality of the roots received and will definitely purchase from Horizon Herbs again! On Sep 20, 2015, Horizon Herbs, LLC responded with: "On Sep 22, 2015 7:46 AM, Horizon Herbs, LLC responded with: Yes, you understand what a crown cutting is, and your good intentions brought about fast growth of the plants. " |
Positive | MDeArman (1 review) | On Sep 17, 2015, MDeArman Niceville, FL wrote: I had ordered my first ashitaba plant from another seller online and it died on me right off the bat. Then I decided to try again through a different online seller. After doing some research online, I have decided to go with Horizon Herbs. I liked what I read about them from their website and I thought to give them a try. I called their company before I made my order because I have few questions about how to grow an ashitaba plant. The person who anwered my call was so polite and very accommodating, and she gave me an email address to post my questions, and she told me to wait a day to hear from the gardener in charge. Richo (the gardener) answered my email the following day and attached an instruction (which can be found on their site) on how to grow the plant. I really didn't expect to hear from him so soon and I have communicated with him a few times too after I ordered my plants. I really appreciate that they took time to explain in their website what to expect (once we receive our orders) with different orders, be they seeds, plants, bulbs, trees etc. On Sep 17, 2015, Horizon Herbs, LLC responded with: "On Sep 22, 2015 7:49 AM, Horizon Herbs, LLC responded with: Buying seeds or plants on Ebay is the same as buying seeds and plants from reputable suppliers--that's where the Ebay seller got them--the only difference being that the materials are not as fresh or as abundant when purchased from Ebay. " |
Positive | Earthdragon67 (1 review) | On Jul 6, 2015, Earthdragon67 Banana Beach, South Africa wrote: I was very impressed with Horizon Herbs. They let me know the time-frame within which I can expect my seeds and I received them a month earlier and this was an international order.The seeds were exactly as advertised and I will definitely use their services again. |
Positive | Ted_B (7 reviews) | On Jul 4, 2015, Ted_B Birmingham, AL (Zone 8a) wrote: For those who are willing to be patient in exchange for accurately identified, viable plants/seeds of excellent quality and cultivated/collected with care, this vendor is one of the best anywhere. |
Positive | Jenflower (1 review) | On May 10, 2015, Jenflower Madison, WI wrote: Horizon Herbs carriers a number of unusual plants and seeds. For those of us in the herbal healing business they are a great resource. Often they have plants that are not listed on their website and if you ask them they sometimes have them. |
Positive | JoshuaRobinette (1 review) | On May 10, 2015, JoshuaRobinette Robinson Creek, KY wrote: I orders 6 comfrey crown cuttings from Horizon Herbs a few weeks ago. They were shipped on the date that I requested and only took a few days to arrive. Not only did I get real generous cuttings they also included 3 smaller ones so I ended up with 9 total plants. Their customer service was quick to respond to my emails and really detailed with the answers to my questions. They also sent a free catalog with my order. They get 5 stars in my book and i will definitely be ordering from their web site again in the future. |
Positive | fallingleaves (1 review) | On Mar 18, 2015, fallingleaves Larwill, IN wrote: I placed my 1st order on March 5th for various seeds.And I must say that I hate waiting to get my order.It currently hasn't shipped out and it is now the 18th.I am sooo anxious that I have seriously considered contacting the company several times but I did not want to slow the process further!! I have faith that these seeds will be the best of the best and if it comes down to them not being what I have been expecting, I will be changing this review in the future.Seems like a good yet frustrating test of my patience :-/. On Mar 18, 2015, Horizon Herbs, LLC responded with: "On Mar 18, 2015 5:28 AM, Horizon Herbs, LLC responded with: please e-mail me with your name and order number and I'll check your order status and if it hasn't shipped, will ship the seeds to you myself, with pleasure. My e-mail is herbseed (at) horizonherbs.com. richo" |
Positive | Joylucile (11 reviews) | On Mar 14, 2015, Joylucile Bristol, TN wrote: Posted on March 12, 2015, updated March 14, 2015 On March 14th, 2015, Joylucile changed the rating from negative to positive and added the following: I appreciate the quick feedback and definitely want to be fair. I realize they carry lots of unusual items and have a high demand for their products. Plus it sounds like there was a mistaken application of the rules. I have already received my refund and do not wish to renew the order. On Mar 14, 2015, Horizon Herbs, LLC responded with: "On Mar 13, 2015 8:10 AM, Horizon Herbs, LLC responded with: This review is clearly written and useful. I have contacted customer service to repeat once again our policy, which apparently was not followed. New orders with requests for immediate shipment garner a $10.00 rush charge. If a customer calls for order status and the item has not yet shipped, it is our policy to provide fast turnaround gratis. I have d-mailed joylucile to get in touch with me (richo) personally so I can be sure her items are shipped without further delay. I have requested that she change this negative rating and expect that she will. Isn't there enough negativity in life and in the world without us gardeners shooting negativity at eachother? On another note, I had the pleasure of actually talking to DAVE who started this garden watchdog website. Turns out he is no longer involves with this website, hasn't been for a decade, and is sorry he ever unleashed this watchdog in the garden. I'm sorry, too. Richo On Mar 14, 2015 10:09 AM, Horizon Herbs, LLC added: Good communication from a reasonable person. I appreciate the change of heart and enjoin "Joylucile" to contact me at some future time to take advantage of our diverse offerings, the result of 30 years of collecting, growing, disseminating, and loving. Richo |
Positive | elmundodelcacti (1 review) | On Jul 21, 2014, elmundodelcacti Tainan, Taiwan wrote: Posted on July 11, 2014, updated July 21, 2014 On July 5th, 2014, elmundodelcacti added the following: Hi Horizon Herbs, thank you for your explanation. Everything is clear now. Since the last mail asking for shipping method, in the very next day, I got a response from Horizon Herbs, saying "We only ship international orders via AIR mail. You will receive an email confirmation with tracking number when it leaves. ". The same day, or 5 business days from the initial order, I got a link to tracking information of USPostalService "stamps.com". I believe this 5 working days processing period is quite reasonable for an order to be processed, even this perception would be different per purchaser. Once we get a link to tracking info (Scan History), detailed tracking information for each scanning point of package shipping slip becomes available. Oh I forgot to mention that Horizon Herbs chose to ship my seeds via "First Class International (R)" of USPS. Per USPS.com, "First-Class Mail International® is our most affordable international service for letters, postcards, and large envelopes". Wow, Horizon Herbs chose the best air mail service available for my seeds! When I received this Scan History, initially it only said "Shipped via: USPS Reserved" and the "scan history" in blank. That means Horizon Herbs has given the USPS the shipping info, and seeds are yet to be received by USPS. 4 hours after the "Reserved" status notification, "ORIGIN ACCEPTANCE" status was added to the scan history. OK, now I know seeds have been handed over to the USPS. There is one important issue better to know. The Carrier and Tracking# columns in the Horizon Herbs' ordering info (purchase receipt) page remains in blank even after the seeds have handed over the USPS 2 days ago. So if you want to track the shipment of your seeds, then it is recommended to check the USPS link rather than Horizon Herbs' ordering info. (keep updating) On July 9th, 2014, elmundodelcacti added the following: I received seeds from Horizon Herbs today, July 9, 2014. Scan history was as follows. So this time, looks like custom clearances went well. I cannot tell how happy I was when I received those seeds. Thank you Horizon Herbs! Scan History Date Time Location Status July 5, 2014 23:36:00 LOS ANGELES, CA 90009 DEPART USPS SORT FACILITY July 5, 2014 17:04:00 LOS ANGELES, CA 90009 PROCESSED THROUGH USPS SORT FACILITY July 3, 2014 21:56:00 MEDFORD, OR 97501 DEPART USPS SORT FACILITY July 3, 2014 21:12:00 MEDFORD, OR 97501 PROCESSED THROUGH USPS SORT FACILITY July 3, 2014 19:57:00 WILLIAMS, OR 97544 ORIGIN ACCEPTANCE July 3, 2014 16:02:00 97544 Electronic Notification Summary of transaction is below. Inquiry - response: 2-3 working days Initial order made - shipping: 3 working days (I wrote 5 days in the previous post but it was wrong) MEDFORD to Los Angeles: 2 working days Los Angeles to Taiwan: 4 days Now I had a big problem. Some seeds were MUCH less in number than they should be. I ordered 4 class of seeds with 8 seeds packs. I ordered: "50 seeds Lot #8073" X 2 packs. I received: a packet with 27 seeds (46% less seeds) and a packet with 49 seeds. I ordered: "50 seeds Lot #7449" X 2 packs. I received: a packet with 40 seeds (20% less seeds) and a packet with 45 seeds. I ordered: "30 seeds Lot #8074" X 3 packs. I received: a packet with 33 seeds and a packet with 33 seeds and a packet with 34 seeds. I ordered: "30 seeds Lot #7995" X 3 packs. I received: a packet with 30 seeds and a packet with 23 seeds (23% less seeds) and a packet with 34 seeds. Note: I counted then on a bright orange plate with diameter of 30 cm and took picture of them. I must write to Horizon Herbs for compensation, at least for the 46% less seeds, and hopefully those seeds with more than 20% less in number. I think plus/minus 15% is reasonable, but 46% less is never acceptable. I guess they count seeds by weight, but weight count method cannot explain this 46% of shortage in number of seeds. Now the least desired way of compensation is a issuance of Horizon Herbs' coupon. The best way is Horizon Herbs sends me the rest of seeds I already paid for, but I doubt Horizon Herbs re-sends me them. Ok, I will write to Horizon Herbs tomorrow and keep updating. On July 11th, 2014, elmundodelcacti added the following: I got a response from Horizon Herbs responding to my inquiry about shortage of seeds in quantity in some seed packs, and it said " In any case we are re-sending your order. Richo" and today I got a "Shipment Details" (link to scan history) via E-mail for the re-sending of seeds. So Horizon Herbs re-sent me the rest of my seeds. I never expected this happened since it could cost a lot of additional costs to Horizon Herbs. Thank you very much Horizon Herbs, now I am totally happy with everything you offered me. Finally, I must mention that the seed protective materials Horizon Herbs used for the shipment were of more than enough, with double layered shock absorber and water proof sealing for each seed pack, meaning the seeds were well protected. And now I noticed the shipping cost is really reasonable with this kind of expensive protective materials used. But it is important to note seeds in a most protective envelop can be damaged if a person stepped on it and that can happen anytime during shipment. My seeds were in perfect conditions per see when arrived, there were no broken pieces, tips nor fragments in the seed packs. Also there were no trace of seed packs opened during the shipment. Everything was in perfect conditions. Ok, let me summarize my experience with Horizon Herbs: Horizon Herbs offers you: - Best price for seeds - Reliability on shipping (fast shipping method + well protected package) - Fast and quality customer attendance - Responsibility to claims - ABSOLUTELY POSITIVE overall experiences I will definitely make orders again. On July 21st, 2014, elmundodelcacti added the following: Yesterday, July 22, I received the one time free replacement of seeds. This time seeds took a route via New York and so it took 5 more days than via Los Angeles. Notice that the tracking record never shows "departure" from Jamaica, NY, unlike the case via Los Angeles. Scan History Date Time Location Status July 13, 2014 08:25:00 JAMAICA, NY 11430 PROCESSED THROUGH USPS SORT FACILITY July 11, 2014 21:51:00 MEDFORD, OR 97501 DEPART USPS SORT FACILITY July 11, 2014 21:18:00 MEDFORD, OR 97501 PROCESSED THROUGH USPS SORT FACILITY July 11, 2014 20:03:00 WILLIAMS, OR 97544 ORIGIN ACCEPTANCE July 11, 2014 16:31:00 97544 Electronic Notification July 11, 2014 14:47:00 WILLIAMS, OR 97544 ACCEPT OR PICKUP The seeds are germinating with good rate and I am really happy now. On Jul 21, 2014, Horizon Herbs, LLC responded with: "On Jul 3, 2014 7:41 AM, Horizon Herbs, LLC responded with: Hi There, On Jul 10, 2014 12:22 PM, Horizon Herbs, LLC added: Hello, I took your letter seriously because it seemed so exacting in terms of seed counts. All the cacti seed are hand counted and should be exact. I pulled a sample of lot 8073 and counted the seeds. it contained exactly 50 seeds as per label designation. Perhaps you had seeds crushed into powder in the post. This can easily happen with cactus seeds. In any case we are re-sending your order. Richo" |
Positive | hypocondro (5 reviews) | On Jun 7, 2014, hypocondro houston, United States wrote: Posted on September 20, 2013, updated June 7, 2014 On June 19th, 2013, hypocondro changed the rating from positive to neutral and added the following: I ordered some amaranth seeds of the giant South American variety a month or two ago. I got them within 4 weeks. It's been five weeks since I planted a couple and followed the directions on the package. I dont know what they look like, heres what I have so far //i104.photobucket.com/albums/m185/bunny666_2006/image-2.jpg On August 15th, 2013, hypocondro changed the rating from neutral to positive and added the following: Its been 3 months since i planted 6 giant amaranth seeds i ordered from horizon herbs, the slow growth rate I'm going to assume responsibility for. The seeds are very tiny. Heres what i have now: //i104.photobucket.com/albums/m185/bunny666_2006/Photoon2013-08-15at1354.jpg On August 29th, 2013, hypocondro added the following: Giant amaranth seedling from seed packet after 4 1/2 months. (slow growth was from sitting in a window sill the first six weeks) //i104.photobucket.com/albums/m185/bunny666_2006/Photoon2013-08-29at19163.jpg On September 7th, 2013, hypocondro added the following: i had a problem with mold that killed off the first five seedlings but,... this one is now big and beautiful!!!!!(5&1/2 months) On September 7th, 2013, hypocondro added the following: i had a problem with mold that killed off the first five seedlings but,... this one is now big and beautiful!!!!!(5&1/2 months) //i104.photobucket.com/albums/m185/bunny666_2006/Photoon2013-09-07at1320.jpg On September 20th, 2013, hypocondro added the following: Hey i have a question with the Giant Amaranth. The leaves are suddenly becoming folded and droopy with flecks of yellowaround the edges. Have you seen this problem before, if so what is the cause, how can it be corrected? //i104.photobucket.com/albums/m185/bunny666_2006/Photoon2013-09-20at1357.jpg //i104.photobucket.com/albums/m185/bunny666_2006/Photoon2013-09-20at13572.jpg On June 7th, 2014, hypocondro added the following: I have no complaints with this company at all! They are always on time, precise and even send you a catalog with your purchases. The seeds i've ordered from them have all grown great and I plan to keep on ordering from them in the future. When I can't find what i want every where else, i order from them. On Jun 7, 2014, Horizon Herbs, LLC responded with: "On Jun 19, 2013 7:16 PM, Horizon Herbs, LLC responded with: The seedlings you've grown are amaranth but they're not getting much light. cannot determine why this would engender a neutral rating. you can see the seedlings at our website. here's the link [HYPERLINK@www.horizonherbs.com]" |
Positive | mrgregcrawford (1 review) | On May 14, 2014, mrgregcrawford Detroit, MI wrote: My experience with Horizon Herbs was fantastic. I found their catalogue to be wonderfully diverse & quite large, including a great array of rare & unsual specimens. Their plant profile write-ups are well written & I get a strong sense that they are quite competent at (& love) what they do. |
Positive | reddirty (1 review) | On Apr 18, 2014, reddirty Saint George, UT wrote: I ordered 3 elderberry plants from Horizon herbs and I would like to compliment the staff of Horizon herbs on a job well done. |
Positive | RedFingers (1 review) | On Apr 18, 2014, RedFingers Oslo, Norway wrote: Posted on April 17, 2014, updated April 18, 2014 On April 18th, 2014, RedFingers changed the rating from negative to positive and added the following: So I started out writing a bad review for Horizon Herbs. The mentioned seed which without notice I received refund for was meant as a back order. An understandable and excusable human mistake. I am now promised that the seed will be shipped to me by harvest time around the time of May/June. And as I wrote at the end of the review, if Horizon Herb would make an endeavor to correct things, I would then change the rating to positive. I still have an impression that Horizon Herbs as a business should improve its response to customer inquiries, but overall I think that Horizon Herbs deserves a positive rating from me. According my experience with the company, Horizon Herb's strongest quality is following: Their seeds are of high quality (!) Whenever they advertise a certain viability of a seed, you can trust the ratio of germination to be just as they informed. |
Positive | devinevegan (12 reviews) | On Apr 1, 2014, devinevegan Igo, CA (Zone 9a) wrote: Very slow to ship so order early! Love their selection and their catalog and website. They only sell open pollinated seeds, organic, no hybrids and no PVPs. Highly recommended! |
Positive | gardensoiree (5 reviews) | On Feb 10, 2014, gardensoiree San Diego, CA wrote: I placed two orders with Horizon Herbs for 2014. The first order was for (20) comfrey cuttings, (2) black cohosh roots, (2) goldenseal roots, and (20) camas bulbs. The second order included a number of seed packets. |
Positive | rocketdog72 (2 reviews) | On Feb 1, 2014, rocketdog72 Priceville, AL wrote: Posted on January 29, 2014, updated February 1, 2014 On January 29th, 2014, rocketdog72 added the following: I feel like Chuck and Lucy's holding the football... I get duped frequently when I extend trust to others. Horizon's sweet bio and website was so captivating, though. *sigh* On January 29th, 2014, rocketdog72 added the following: This is what the confirmation email states (cut & pasted): Mailing Date: 1/29/2014 Est. Delivery: 1-3 days Service: Priority Mail (R) Signature: Not Required So she told me on the phone arrival could take 5 days... And, I just checked the time difference, and Oregon is 2 hours behind Alabama, so at 1:09 p.m. (the exact time that I called Horizon) it was 11:09 a.m. in Oregon. She told me my order was being shipped at that very moment... the confirmation email states that my order was shipped at 2:12 p.m.? Is this correct? 2:12 p.m. in Alabama means that it was 12:12 p.m. in Oregon, which is still not 11:09 a.m. If I don't receive my order *5 days* will you please give me my money back so that I may use it to go elsewhere to purchase seed? Thanks. On February 1st, 2014, rocketdog72 changed the rating from neutral to positive and added the following: I received my order on 1/31/2014. Thank you. On Feb 1, 2014, Horizon Herbs, LLC responded with: "On Jan 29, 2014 8:13 PM, Horizon Herbs, LLC responded with: We use a payment portal called "Authorize.net." Orders are charged immediately when you order, and we never see your credit card information. Your order is one of several hundred that were shipped today. Customer service personnel cannot go over to the seed house and ship your order, they simply communicate to the shippers and the shippers ship your order in the order it was received. If you would like your money back please call customer service and tell them that Richo OK's a refund. " |
Positive | BigMark123 (1 review) | On Dec 2, 2013, BigMark123 Waunakee, WI wrote: I bought some Splinathes and Criolle Sella pepper seeds from Horizon Herbs to grow in a greenhouse over the winter. The Spilanthes had a very high germination rate and the plants are very vigorous and have many flowers per plant. The Criolle seeds also had a high germination rate. The plants are very vigorous and are flowering like crazy. I am very happy with the seeds I received from Horizon. The customer support is excellent as well. When I emailed a question about making a tincture with the dried Spilanthes plants I received an informative reply the same day. I will order from Horizon again soon. |
Positive | austinhoop (1 review) | On Nov 28, 2013, austinhoop Sunset Valley, TX wrote: I ordered $50 worth of seeds and two roots. Confirmation of shipment was quick (next day, maybe two) with tracking information. I checked the tracking on the day due and saw the package was marked 'undeliverable as addressed'. I sent an email to Horizon worried that the roots would dislike all the shipping. They promptly responded saying they'd check the roots and resend as soon as they received them. The package turned up the next day, guess the delivery service labeled it wrong for the trucks. Roots were in great shape and the seeds looked good. I'm happy and just placed another order. On Nov 28, 2013, Horizon Herbs, LLC responded with: "On Nov 30, 2013 10:31 AM, Horizon Herbs, LLC responded with: Thanks, great!" |
Positive | CacaoLaurel (1 review) | On Oct 18, 2013, CacaoLaurel Cascade-Fairwood, WA wrote: I've been buying plants and seeds from Horizon Herbs for years; it's always a wonderful experience working with them. Horizon is a wonderful source for rare and sometimes endangered plants. Generally I order potted plants, and they always arrive on time and in good condition. And equally important, I’ve always received prompt as well as constructive advice for any questions I’ve had about their plants. In fact I was even referred back to them I checked with the staff at the University of Washington Department of Botany with a question about propagating Mandrake (Mandragora officinalis). It’s hard to think of a stronger affirmation for any company. On Oct 18, 2013, Horizon Herbs, LLC responded with: "On Nov 30, 2013 10:34 AM, Horizon Herbs, LLC responded with: Yes, Mandragora is one of the rarest plants on earth and we've passionately worked with its conservation over the years. It is heartening to know that our plants and seeds are handled with care by people who care. Thanks very much for taking the time to spread the positive word in this venue. It will make your plants grow strong!" |
Positive | ravynn (1 review) | On Oct 14, 2013, ravynn Maple Bluff, WI wrote: I have been ordering seeds, plants, books and herbal supplies from Horizon Herbs for approx. 3 years now. The seeds are accurate and viable. Besides the pictures on the website there are also some videos on YouTube showing what the plants look like such as the Ashitaba, these are very helpful and give you examples of leaf structure and growing these items. The catalog is most helpful because it describes growth and historical uses for the herbs. The plants I have ordered have continued to flourish as well. Most recently I had some questions regarding the growth of 2 of the plants I ordered approx. 2 years ago, the cape aloe and cactus grandiflorous, I sent an email with my questions and I received a response in about 2 days from Richo. When I have ordered numerous different items (plants,seeds,book) I have also been pleasantly surprised that everything was packed with such love and care when it arrives it is still in the same position the packer put it in. This company that not only cares for the plants but that the customers are pleased as well. On Oct 14, 2013, Horizon Herbs, LLC responded with: "On Nov 30, 2013 10:35 AM, Horizon Herbs, LLC responded with: Hi, thanks so much for the positive words, they are very much appreciated. May your gardens grow strong. Wishing you the best this holiday season. Richo |
Positive | farmersue (1 review) | On Jul 24, 2013, farmersue Amelia, OH wrote: Horizon Herbs has been my favorite company to order medicinal seeds from for 7 years. The service has always been great. I've also ordered plants, books, a tincture press, etc. and have been satisfied. The thing I most appreciate is the way they educate by way of their catalogue, books and website. The catalogue is a wealth of info on the plants/seeds, presented with great intelligence, experience, spirit and heart. I can think of no other company that offers such important products and continues year after year to offer more. Richo is a top herbalist and story teller. Thanks to all at Horizon Herbs for their vision and hard work. On Jul 24, 2013, Horizon Herbs, LLC responded with: "On Jul 25, 2013 8:09 AM, Horizon Herbs, LLC responded with: Thanks farmer Sue, for this light out of the darkness like the rising sun. When we approach any circumstance in our lives, be it communication with a coworker or an offhand question from a postal worker, etc. we truly do have 2 options. The first is to delve into the pit of complaint and cover ourselves with the tar of sadness. The second is to rise into the light of positive outlook and breathe the fresh air there!" |
Positive | ComfreyFan (1 review) | On Jul 15, 2013, ComfreyFan Olympia, WA wrote: I ordered 20 Comfrey Bocking # 14 roots at a reasonable price. They arrived without delay and upon opening the packages I had 2 bonus roots. And about a 1/3 of the roots were crown cuttings- which other vendors charge a premium price for. On Jul 15, 2013, Horizon Herbs, LLC responded with: "On Jul 15, 2013 8:06 AM, Horizon Herbs, LLC responded with: Thank you for the positive review, it is appreciated more than you can possibly know. We grow the comfrey these days in our downtown gardens and what I've noticed is that the vigor comes through--make a cutting from a puny plant and you get a puny response--make a cutting from a vital plant and you get a vital response. So we have plenty of vital plants these days to make cuttings from, and that's a real blessing. I'm not sure about the "crown cutting" part--we think we only send crown cuttings but maybe there's a difference in concept of what a crown cutting is. Should be a root with a piece of the crown attached. I do sometimes include some root cuttings instead of crown cuttings, but only when they are so large that I just can't help it. Richo" |
Positive | AenRiv (5 reviews) | On Jun 14, 2013, AenRiv Fallbrook, CA (Zone 10a) wrote: Posted on June 3, 2013, updated June 14, 2013 On June 3rd, 2013, AenRiv added the following: UPDATE: I'm quite impressed with how Russian comfrey took off growing - literally on the next morning after potting it, there were leaves sticking out. A few days later I was afraid for its health and transplanted into ground - sure enough, it was ALMOST root bound by that time. What a lovely monster! Shungiku (chrysanthemums) have their first set of adult leaves. The seedlings are looking pretty healthy. Burdock "Gobo" seeds were probably the first of all seeds to have sprouted. They have slowed down for now. I gave ashitaba seeds a little cold stratification, now they are in the soil. We'll see what they do. BTW, I tried sushi with gobo - the taste is just... very very pleasant. It's gonna be a while till mine grow to be ready for consumption :D All in all, I'm excited even more now! On June 14th, 2013, AenRiv added the following: Amazingly, even after shorter-than-30-days stratification, there's a first Ashitaba sprout in the pot. And the "cranky germinator" which is Arhat fruit/vine, is on it's way. I've seen the first sprout lifting it's head in its own little pot. Seeded 5/11, sprouted 6/14 in a shady but warm spot, kept moist at all times. Watching them sprout is really watching a miracle happening. Now I gotta keep the bugs away. On Jun 14, 2013, Horizon Herbs, LLC responded with: "On May 9, 2013 9:02 PM, Horizon Herbs, LLC responded with: Thank you for this level headed assessment, it is appreciated. I personally like to plant more seeds than I think I'll need, and thin out the weak seedlings thereby selecting for vigor. that's how our new age open pollinated strains of vegetables and herbs get stronger." |
Positive | cbsandiego (1 review) | On May 27, 2013, cbsandiego Avignon, France wrote: I have been buying seeds from Horizon for the past 5 years. Each seed packet has provided a very high germination rate. I have grown more than 80 species of medicinal plants thanks to them. Their service has always been impecable. On May 27, 2013, Horizon Herbs, LLC responded with: "On May 28, 2013 7:34 PM, Horizon Herbs, LLC responded with: Thank you for this, I am totally dedicated to providing the best possible seeds. Your positive attitude is a significant assistance in good results with plants. They feel it." |
Positive | yesyesnursery (1 review) | On May 24, 2013, yesyesnursery Santa Ynez, CA wrote: I have been running a small-scale certified organic nursery for the last 8 years, growing plug trays for our farm and selling herb and vegetable plants at our local farmers markets. Every year, I order thousands of seeds from a dozen or more companies, as well as live plants, bare root stock, and so forth. I am currently raising about 150 different kinds of herbs and vegetables. Horizon Herbs has been a steadfast resource for me since the very beginning, offering an amazing variety of organic seed, cultural information, advice, and encouragement, all of the highest quality. There is no one else out there that does what they do and I am super grateful to know they are there tending plants and keeping our seeds safe. On May 24, 2013, Horizon Herbs, LLC responded with: "On May 28, 2013 7:37 PM, Horizon Herbs, LLC responded with: Thank you for this positive note, we appreciate it very much. In this crazy world its hard to stay grounded, but gardening has much to give us in this regard. Furthermore, we can breathe a little easier knowing that our children will have a greener world for our efforts. So important to plant a diversity of seeds, so important to keep a diversity of trees within our ecologies, so important to stay positive and support eachother in this good work. " |
Positive | gunnsgirl91303 (1 review) | On Apr 7, 2013, gunnsgirl91303 Kent, WA wrote: About a week ago I placed an order with Horizon Herbs and a few days later a gal named Nikki called from Horizon Herbs to ask if I'd intentionally ordered both Arnica Montana plant and seeds or if I'd ordered one of them by accident. I was so glad she called because indeed I had mistakenly ordered the plant, which I did not want. I was blown away by the fact that she called me to inquire. Most companies would have processed the order and been happy to take my money. But Nikki went above and beyond the call of duty to make sure my order was correct. |
Positive | Gratitudeheals (2 reviews) | On Mar 14, 2013, Gratitudeheals Springville, UT wrote: I've been gardening with Horizon Herbs for about 5 years. I've even made a trip to Oregon to see their place. I live about 1000 miles away. I like the family feel and the more personal aspect of the company.Maybe as the company grows they won't be able to keep that up. When I email a question I often get an answer from the owner. I got lyme disease about 6 months ago and asked his opinion about what herbal people/books to look to for answers. I have made many orders. Most have been perfect, but if not they have fixed them. I order from many companies/ebay/amazon and none are perfect. I love how much I learn from this seed/plant company. For me the plants from Horizon are very healing to grow. They help me deal with a stressful job. I have learned that some of the more tropical seeds they offer are harder to germinate without a greenhouse, but that is the adventure! Thanks Horizon Herbs(Richo and family and employees). |
Positive | Kabri (1 review) | On Mar 11, 2013, Kabri Quilcene, WA wrote: I am brand new to starting seeds indoors and I so appreciate the detailed instructions that come with each type of herb seed that I ordered from Horizon. My orders arrived within a reasonable amount of time and were well packaged. I have no problem with an online retailer making a few bucks on shipping costs - MOST do. For common items such as hardware or supplies, I will shop for the best price because many retailers charge a stupid amount for shipping. But for specialty items, such as the unusual variety of seeds offered by Horizon, I will pay to get a great product. They answered my questions when I had germination failure, and I had success on the next try. I am thrilled that I have germination of some of the more difficult seeds since I am on a steep learning curve here with Spring just around the corner! I am a happy customer! On Mar 11, 2013, Horizon Herbs, LLC responded with: "On Mar 11, 2013 10:08 AM, Horizon Herbs, LLC responded with: Thank you very much for this positive review, it is very much appreciated. Germination failure is a great way to learn more about the specific requirements of the species! Germination success after altering one or more variables helps fine tune the technique even more. " |
Positive | herbgardenernc (1 review) | On Mar 10, 2013, herbgardenernc Greensboro, NC wrote: LOVE Horizon Herbs. I have been ordering seeds and plants from these folks for about 15 years. Germination rates (for both herb and vegetable seeds) are awesome, even when my young kids are the ones doing the planting. I am always thrilled (altough no longer surprised) to see those little green sprouts pushing out of the ground in happy profusion. I have also had great success ordering plants - my rosemary bushes are chest high and flowering profusely. The quirky seed catalog gives loads of great gardening advice, and I really appreciate the personal touches, including hand-drawn cartoons and humorous comments. The company is dedicated to green practices, printing their catalog on recycled paper with soy-based ink, using biodegradable packaging in their shipments, and selling eco-friendly gardening products (e.g. coir, a sustainable replacement for peat moss made from coconut husks). Horizon Herbs sells open pollinated seed varieties, meaning that seeds from their plants can be collected and regrown true to species. This is nice for me as a gardener, but also important for perserving heirloom herb and vegetable varieties that are being pushed out by hybrid cultivars. In my experience, customer service has been prompt and polite, and I appreciate that it is easy to reach a real human being when I have questions. When I give Horizon Herbs my business, I really feel like I am supporting a company that really cares about making the planet a better place. Thanks for everything you do, guys, and keep it up! On Mar 10, 2013, Horizon Herbs, LLC responded with: "On Mar 11, 2013 7:55 AM, Horizon Herbs, LLC responded with: LOVE positive reviews. Completely INSPIRES us to keep working on moving vegetable, medicinal and permacultural seed diversity out to the people. My blessings on your garden and on the gardens of everyone who is passionate enough to post their comments on this public forum. Richo" |
Positive | RAVENCLAW (2 reviews) | On Mar 7, 2013, RAVENCLAW Mansfield Center, CT wrote: By far my favorite seed company of all time. Horizon Herbs is THE go-to place for seeds of interesting, hard-to-find, bizarre, and spectacular plants from around the world! I wish all seed companies were this reliable. On Mar 7, 2013, Horizon Herbs, LLC responded with: "On Mar 8, 2013 6:30 PM, Horizon Herbs, LLC responded with: Thanks for this positive review, we really appreciate it. The good attitude really makes the seeds and plants happy, too. They feel it just like we do. Plant on! Richo |
Positive | SPMichel (1 review) | On Mar 7, 2013, SPMichel Chicago, IL wrote: I am a student of chinese herbal medicine and acupuncture in Chicago. I am in charge of growing our school's medicinal herb garden. I have ordered medicinal seeds several times from Horizon Herbs and have always been pleased with the results. By results, I mean the seed quality and the interaction with the company. I love knowing that there are real people behind these seeds with a story and a love for all the plants that come out of their farm. I have communicated with Horizon by email (and via FB) with success regarding my orders, with specific questions about plants, and when their new website was going up. I will not hesitate to order from them again. On Mar 7, 2013, Horizon Herbs, LLC responded with: "On Mar 7, 2013 9:36 AM, Horizon Herbs, LLC responded with: Hi there, |
Positive | Jengr (1 review) | On Mar 7, 2013, Jengr Dallas, TX wrote: I love Horizon Herbs!!! I've only ordered once, but plan on ordering more soon. Richo is a very kind man, a brilliant writer, and a gardening GENIUS! My first order arrived in a timely manner, was labeled clearly, and all the seeds were easy-ish (I didn't pick the easiest) to grow. Happy to support this fantastic business! |
Positive | auntiekate (1 review) | On Mar 7, 2013, auntiekate wrote: I have been ordering for 15 years. always positive. On Mar 7, 2013, Horizon Herbs, LLC responded with: "On Mar 7, 2013 8:35 AM, Horizon Herbs, LLC responded with: I have a friend named Noey who gardens and runs a nursery near Santa Barbara. She totally gets it. Her nursery (which I do recommend) is named "Yes, Yes..." Richo" |