Comments regarding Monticello Garden Shop: Twinleaf Catalog

Placed an order a few weeks ago. Just received a vmail that they have 2 months to ship my order! I'm in Zone 8, so planting new items in mid-June is not going to work. Won't order from them again.

I am really disappointed with Monticello.org. I ordered in February a Caracalla bean. It said on the website they didn't ship until May 1st. I hadn't received any information about the plant being shipped, so I contacted them. They said that UPS lost the plant and they didn't have any more. They suggested to order early next year and ask for April shipping???? The website said it didn't ship until May. They will refund my money, but I don't have the plant and could have got it from Burpee. I would suggest any plant company having extra of any plants just in case something happens. In the past I had good experiences with them, but sadly not this year. BUMMER. I think you may have lost a customer. We all make mistakes, but this could have been prevented.

While I have liked some of the plants I've received in the past, I am disappointed with the roses I ordered. They are tiny rooted cuttings, and the prices are similar to those one pays to other companies for 2-3 year-old plants. I wish that the catalogue had made this clear.