Comments regarding Wellspring Gardens

On the positive side, the plants arrived quickly and were in little pots. However, 3 of the 6 plants I ordered quickly died, despite having been quickly unpacked and transplanted. I've ordered plants online dozens of times and this is the first time this has happened. Essentially, it's a bit of a gamble to order such young and small (and thus potentially weak) plants, and having some die offsets any cost savings. So I'd recommend ordering from Wellspring Gardens only if they have plants you can't find elsewhere.

I purchased two colocasia Maui Gold and elana. Both I received about 2-3 inches tall and very tiny. Within a couple weeks they both looked horrible. I tried to contact the seller by mail and phone. The phone is not in service. I tried to get my money back on PayPal but the seller is now requesting me to return them. They died shortly after I received them on April 3rd. I paid 19.89 for two splendly tiny if you want to call them plants and they died with in a few weeks of me receiving them. I would recommend buying elsewhere since you cannot get your money back and they most likely won't live. Most places do warranty these type of plants at least through the Summer. I could not get them to live through the Spring. I have several of colocasia and alocasia I have grown from bulbs and will now only buy bulbs in them. This is a horrible company that like to rip you off since you can't get a hold of them then they request you return something to them 3 months later that has disenegrated.

The plants arrived healthy; they are small tissue cultures, but this accurately noted on their website.

The only reason for my negative rating is the fact that they include styrofoam in their potting mix - and by not noting this prominently on their website deprive growers of the option of not putting plastic trash directly into their gardens. I will not order again unless they change this practice.

"On Oct 14, 2017 9:46 AM, Wellspring Gardens responded with:

Hello, the "styrofoam" you are referring to is actually perlite, made from volcanic glass, it's 100% natural and safe for use in the garden. Perlite is used widely in the gardening industry to help potting soil from becoming compacted, allowing for better drainage yet at the time, helping with moisture retention. If you have concerns or questions about our products, please message us directly. Thanks!"

Ordered plants from them before on ebay usually with good luck. Ordered again this year. One plant was half dead. Contacted seller who said water it with distilled water and it'll come out of it in a few weeks. It died.

The goal was to wait so that the 30 days would be past and Ebay wouldn't be able to charge back to them. But, PayPal can. Will also be contacting the BBB in Florida or their shady business.

Never buy from them! You take your chances.

"On Aug 3, 2016 4:47 PM, Wellspring Gardens responded with:

No, that was not the goal. You didn't fully unwrap your plant, which is why it was unable to recover. "

I recently purchased several plants from Wellspring Gardens via Ebay. I have purchased from Wellspring Gardens in the past so I knew from experience what to expect - small but healthy plants. The plants I received were all very small but healthy with the exception of one of the plants (Tophat Blueberry Bush). I ordered two bushes in an effort to increase yield once the bushes were established, one was fine the other not so (it was so tiny and fragile). I contacted Wellspring via email regarding the runt/twig I received and promptly received a reply that there was nothing they could do regarding this plant because "the size is as advertised. All of our plants are between 3 and 8 inches as per the ad."

Wellspring Gardens did offer a refund if I returned the plant at my cost. Well it just isn't worth the time, effort and cost to return. This transaction was definitely not my idea of good or excellent customer service. I will have to think long and hard about buying from Wellspring Gardens in the future knowing that they don't stand behind the quality of the plants they offer for sale. I certainly cannot and do not recommend Wellspring Gardens based on my recent experience.

"On Apr 28, 2014 3:07 PM, Wellspring Gardens responded with:

Hello, We are sorry you were not happy with your plant however, the picture we received of the Tophat looked great, it was full and lush and the size was as advertised it just wasn't as large as the other blueberry that was sent. The other blueberry plant that the Tophat is being compared to was actually larger than we advertise. All of our plants are starter size and are between 3 and 8 inches in height. -Wellspring Gardens"