Comments regarding Flora Exotica

Posted on May 6, 2013, updated May 21, 2013
I contacted Perry many times and he mostly never or rarely answer emails. I had a few questions concerning my order but, I never obtained satisfaction. Each email brought its load of confusion, price changing, unknown shipping cost, etc,. plus some long waiting days before I could reach him.

I really did more than my best to conclude a transaction for plants. Finally, earlier today, I insisted to use UPS as suggested by Perry, instead of Canada Post who doesn't deliver anymore to home in my sector. I asked Perry to get informed about the shipping cost because, I had no idea of the weight and box size he would use for shipping.

The guy told he had no time to deal with this and asked I fix it myself with UPS, he was using Canada Post, that's it. There were so many mistakes in his emails, price changing, etc,. that it provoked an avalanche of emails to clarify the situation.

Flora Exotica is not to be recommended as far as I'm concerned.

I was so skeptical about purchasing live plants via mail order across the country! Flora Exotica did a phenomenal packing job. The plants arrived PERFECT. Perry was most helpful with all my questions. Will be ordering again. Thanks Fora E.

I was excited to find such an array of exotic plants, and placed my order. I was pleasantly surprised to get my order promptly and in such great condition, as well as a free gift! I would definitely recommend this business. I was skeptical about ordering live plants online, but I was proven wrong. Thank you! Look forward to another order in the future!

Placed my order on tuesday later afternoon and thursday am my plants had arrived . Very happy with the two bird of paradise very healthy exactly as described .Thanks to Perry who answered all my questions and did a excellent job in the packing of the plants ,( canada post had made a mess with the box ) but the plants were not damaged thanks again Perry!!!
Louise from Hammond ont canada

I just received my first purchase from Flora Exotica, and I am as pleased as pleased can be! Their site is user friendly, all my questions regarding my purchase were answered without hesitation and honestly, and the shipping time was fabulous.

My hoya is healthy, lush and perfect. I would not hesitate for an instance to order again from this company. It's been a delightful experience all round

Manxcat, Ontario Canada

Posted on April 5, 2012, updated September 11, 2012
I have severe Winter Blues, and I discovered that blooming plants help me a lot. I started locking for some Tropical plants that will bloom in Fall and Winter here in Canada, but it is not easy because it is not too popular to care for houseplants here.Recently I ordered 7 Tropical plants from //www.floraexotica.ca. I found many of them here that I wanted. Plants were shipped to me from Montreal. I had hard time to believe they'll be OK. And today I've got all of them in perfect condition. I am so happy. Thank you very much. They are just adorable and exactly as on the description.. Now I will order plants by the Internet without hesitation. Thanks again

I requested Flora Exotica ship a Medinilla Magnifica to my mother in California, who had recently had a stroke. It was important to me that it get there quickly and be in perfect shape. Perry responded to my email promptly and offered multiple options for purchase, shipping, and payment. He followed through exactly as requested. The plant arrived in excellent condition. I anticipate making Flora Exotica a "favorite" for my future plant/floral purchases!

My order arrived today and Perry did a very good job about packaging for shipment. My Mountain Apple ,Calamansi,Sugar Apple... are in very good shape .I am very happy and i would recommend or buy plant again from this company.

I ordered a Bo plant and and I would say I am so thrilled the way it was delivered to me fast and safely .2ft plant came in very good condition.I was expecting to see something bad happen to the plant since it came from Montreal to Vancouver I was surprised.Don't hesitate to order any plant from FloraExotica, they come safe and sound.

Posted on June 13, 2012, updated June 14, 2012
I placed two orders for seeds a month apart. The second order arrived without any problems but after two months I have still not received the first order and my emails regarding this have gone unanswered. I'm starting to think that I'm being ignored...

Truly suprised by the outstanding size and quality of the plants I ordered. Perry is a true professional . Everything is as described on the website. Plants are actually larger than what I expected.I just received my order today and I am already making a list for my next order! I deal with seven different plant mail order nurseries and this is by far the finest!!!

Donald from CT

I had looked all over for a Medinilla Magnifica, I found it through them. They stayed in contact with me..and followed through with everything they said they would do!The plant exceeded my expectations..it is large and blooming! Wonderful seller..I would highly recommend and would not hesitate in ordering from them in the future! Fabulous...if you will MAGNIFICA!

I live on the East Coast and received my citrus trees from Flora Exotia after two days of transit. They were in excellent shape, I certainly am pleased. All I have to do now is watch the lemons ripen! I have no problem with placing another order.
Regards, George

Posted on April 5, 2012, updated April 6, 2012
My order took a bit of time to settle (some things weren't in stock but substitutes were worked out and a few late additions were added on). My order was shipped one day and, to my pleasant surprise, arrived the next. The items were good-sized, apparently healthy plants and seeds. I'm very pleased, especially since Flora Exotica has many items hard to find elsewhere (Sugar Cane, True Cinnamon, Bougainvillea, Chinese Toon, Gynura procumbens, and such). I've emailed Perry a question about the Chinese Toon (about its hardiness) but haven't heard back yet. I'm really hoping to get an answer. While answering customer questions after a sale, especially during a busy shipping time, is perhaps going a little above and beyond the call of duty for a mail-order nursery, it's still good form, and I'd really like to know if the Chinese Toon is safe to plant out in zone 6 or if it'll need a couple more years of growth before it will be hardy enough to withstand our winter. The survival of the plant might depend on whether I get an answer or not.

Well I have nothing but praise for Perry at Flora Exotica. After getting a few suggestion from Perry for my sunroom I placed an order on Monday March 19, Perry shipped the three plants on Wednesday March 21 and I received the healthy plants first thing Friday morning March 23. Now that is fast! I have to admit we both are in Canada so shipping to other places outside Canada may not be as quick. Plants were as ordered (actually a little bigger) and both the Myers lemon and baby orange trees had fruit on them. The Osmanthus fragrans was ordered as a 2-3 foot plant. The one that arrived was 4 feet. Thanks again Perry.

Doug in PEI, Canada

Posted on January 16, 2012, updated February 27, 2012
Posted on October 17, 2011, updated January 16, 2012
On Sept. 15 I ordered a vanilla plant, vanilla cuttings and a cinnamon plant. I told Perry this was for shipment to Eugene, Oregon. On Sept. 27, I heard back from Perry, who told me to send him 95$ via Paypal. I did so. He then mailed the plants to the address in Boston,MA listed on Paypal. I did not know that Paypal gives out shipping addresses when not asked to do so, and Perry never confirmed this address with me. I had moved to Eugene from Boston at the beginning of September. Perry said the plants were delivered to Boston and there was nothing he could do. on Oct. 9, I told him I was very unhappy about this and I received no reply. It is now Oct. 17. 95$ down the tubes! Don't order from Flora Exotica- horrible customer service.

"On Oct 17, 2011 10:37 PM, Flora Exotica responded with:

Vera,

The first thing to do now is to update your PayPal shipping address so that your future online purchases will be shipped to you instead of your old address in Boston. This is because eBay and PayPal allows automatic printing of shipping labels, so most sellers do take advantage of this feature.

As mentioned on our email to you on October 08, since you did not send a full shipping address to replace the one in PayPal, the shipping label is automatically printed using your shipping address in PayPal. Now that the merchandise has been delivered, and the Post Office has rendered their services, we can not make any claim to provide you with a refund. We have also suggested that you contact the people at the old address, who may be kind enough to re-direct the shipment to you. Please feel free to contact us if there is any thing else we can help with.

I live in Wyoming, USA. Recently, I bought plants from Flora Exotica. They arrived so quickly that I can't believe they came from Canada so quickly, only 4 days after I ordered. The plants arrived just on time before the snow came. The three Lolot, Feuille BBQ plants arrived in excellent condition. Mr. Perry took time to pack each plant very thoughtfully. Each plant was supported with a bamboo stake so the plants would not be crushed during travel. There is no damage to any single leaf when they arrived. I will use the Lolot leaves to wrap sliced beef with seasoning, soy sauce, garlic, pepper and honey, then fry them with a little oil. They will have a delicious flavor that everyone will love.

All of the other baby plants also arrived in excellent condition, and the leaves are very green. I am a plant lover, and I have bought plants from many different places. Flora Exotica has good prices, good selection and packs each plant carefully. The plants I purchased from Flora Exotica are great additions to my indoor herb garden.

Twice I have bought plants and seeds from Flora Exotica and each time they arrived in better shape than I expected. All the plants were alive and some have started to bloom since. The tender Exotic plants, as I expected, take some time to adapt to my climate, and I have had to learn what each of them require.
The true Cinnamon plant that I purchased last year is growing and survived the trip from Montreal to my place through very adverse (fall) conditions. All my plants were well packaged and I was able to see the plants progress as they moved towards their final destination in rural Western Canada .

I live on the other side of Canada. Ordered two Sweet Olives, a Magnolia Coco and a Parrot Plant. All four plants arrived in excellent shape. Floraexoctica kept me informed of the progress of the order and Canada Post (who provided tracking information) surprised me by having it arrive early.

The plants were packed well in the box. There was one loose leaf in the box when it arrived which had fallen off the Parrot plant. The Parrot plant then lost another leaf shortly after arrival, but now two weeks later new leaves are sprouting and it is starting to bloom, so obviously it is doing quite well.

One of the Sweet Olives is also blooming.

All four plants are healthy and showing new growth. Not sure if they suffered any trauma from the trip, but it obviously was very short lived if they did.

I have been buying trees from Perry for over 2 years now.I'm very happy with the quality of what I order.Shipping is fast and his prices are very reasonable as well.I collect bonsai trees and we dont have many places where we can find rare trees in Canada.Flora Exotica fills that void.I recommend this company to every plant lover .

I am not a person who has much "luck" with plants. I heard about a specific plant that is one that is said to have certain healing properties for a chronic condition that I have. I really wanted this plant. Which meant, I had to get it and grow it. I ordered it from Perry. He responded to all my emails. He sent me directions on how to care for the plant. The plants progress was easy to track as it traveled. I did phone Perry a couple times. He helped with all my questions. Most of all, the plants arrived in great shape! Even, I, who when plants in the stores see me coming, they play dead, could see that these plants were healthy and vibrant. They must not have known that they were coming to my house. I sent a photo of the plants to another person who distributes the same plant. He is helping me in other areas. He said he was impressed with how healthy the plants appeared to be in the photos. Now, he should know! So, this is day two. Day one, I cut some of the tops as I was directed and they are in water waiting to grow some roots. Then I will pot them. Perry also sent me what to do with the plants now that I have them. Very good support from Perry on this plant mission in which I find myself. Peace

We ordered a large key lime tree. Perry had to wait until the weather cooperated to send it (we live in a very cold climate) but we understood that was a wise decision. *S* The tree arrived healthy, REALLY BIG, covered in blossoms and little fruits and beautiful! We hope to deal with you again in the future. Fabulous company and perfect product! Thanks!!!

I just picked up my order of seeds and plants today, on site by appointment. I am very pleased with the plants that I ordered. They are in great shape. I saw many of the plants that Perry sells and none were dead or dying. In fact, he had beautiful specimens!
Many had fruit on them or were in flower. A real joy to admire his specimens!
Admintingly, on occasion, Perry was difficult to get a hold of, however, when communicating with him he is polite and helpful and was indeed a wealth of information in person as well. As far as I take it, this operation is a small business , and as a small business owner myself, I understand that the quantity of emails can, at some times, become overwhelming.
1$ seed shop! How can anyone beat that? I am sure that my exotics will do well, and I am certain that, if I should have any problems, Perry will be helpful and accomodating.
I think that I will end up becoming a regular patron of Flora Exotica!

Amazing Service and great quality plants!! Perry was always very quick to get back to me as I emailed him back and forth with many questions. I got received my 2 trees in wonderful condition. The lemon tree was full with lemons and the dwarf orange had an orange on it ready to eat!! The trees are extremely healthy and the plants were shipped very nicely!!
THANKS!!

Given some knowledge about climatic requirements for native North American cypripedium species, they can be very rewarding to grow in the garden or in containers. They are frequently purchased as dormant "eyes" with a root mass, looking very tender and vulnerable at first. While they do need appropriate treatment, they grow quite quickly after planting. I've grown a fair number of cypripedium species in my Oregon garden. While I've purchased from a number of suppliers, the plants I received from Flora Exotica have been the healthiest I've ever gotten. Shipping was amazingly fast, they were well-packed, so I'm confident they will grow quickly into robust plants.

Living in the UK I was a concerned as to what condition plants ordered from Canada would arrive in. Flora Exotica has been so helpful with advice on caring for the cuttings I ordered. They arrived in good condition and have perked up even more since then. I look forward to ordering more plants in the future.

I order 2 plants from Perry and he has great service and plants
wonderful experience with him, recommend to other ppl

I ordered a soursop and a sugar apple from Perry. I have to say I was very (pleasantly) shocked because I had no idea they were coming so big! I was expecting them much smaller... they look very healthy too, with glossy pretty leaves. I could not believe the size because of the cost of shipping from Canada. I purchased one smaller tree that cost me twice as much to ship (in the US). Perry has been super gracious, promptly answering all of my questions. I will most certainly purchase some more plants from him!

I ordered 4 plants: Bodhi Tree, Cycad, Parrot Plant and Gingko.
All 4 arrived in excellent condition, only 2 days after they were shipped. Soil was still moist, and all the plants looked amazing. Perry stayed in contact with me and answered all my emails, which I was grateful for.

I will definitely be ordering again in the future. These items are hard to find at local nurseries, and the prices that he offers are more than reasonable!

I ordered four bodhi tree (Ficus religiosa) plants on June 14 and they arrived June 26. I was concerned in the interum because we had unusually hot weather in the eastern states. But the plants arrived in excellant condition with the pots well wrapped so that the potting medium was still moist. The plants were 10 inches tall but suffered no damage in transit.
They have grown vigorously since and will make fine gifts for my buddhist friends.

Great to have this company here in Canada, curry leaf?, screwpine?, tea plants?, where else would you get something like that in Canada. Perry has healthy plants and good service. I am always very happy with his plants and service. Go ahead and try him out, you'll like what you get.

Great experience ordering from Flora Exotica. I ordered a Miracle fruit plant and asked if they had an Australian finger lime tree. Sure enough even though I didn't see it listed on the web site Perry came through. I will definately be ordering again.

I ordered two Dawn Dewa plants from Perry. They arrived in beautiful shape all the way down here in Houston, TX. He was great about keeping me informed about the progress of my order.

Dealing with Perry Ngyuen is a charm, and for those of you folks who can't quite "zip down to Montreal on a moment's notice" let me tell you that it's my personal pleasure to have zipped over to Perry's to see all his foliage, with my own eyes!

So forget the FedEx guy and maybe try to make your way up (or down) here.

I bought a mimosa from him on a whim, and then a cycad, just because it looked good, and now, after two months or so, the mimosa is really trying to be a tree! And when my wife didn't like the cycad, we brought it back in our very own car and Perry handed us an Aeonium in exchange!

I swear, Perry could charge tickets to go see his place (plus, I'm a big plane fan and he's right in the major flightpath of Dorval airport!) so trust me on this one. The plant you get from Flora Exotica is going to be a plant you're going to love for a long time to come.

What's best is, no one paid me to say that!

I spoke to Perry after finding a blog that recommended his company. He was extremely helpful and polite. I ordered a bo (ficus religiosa) tree. The tree arrived in very good condition. In fact, it has sprouted two new leaves since its arrival. It is happily residing outside in a shaded area on the patio.. I will bring it in in the fall. I am sure that if I have any questions about its care indoors, Perry will advise me. I will keep this site in mind if I wish to order another exotic plant.

I live in the caribbean and wanted to send my mom something special for mothers day. I found on the internet a meyer lemon bonsai tree, but it was in new york and they don't ship to canada. I am not into the gardening network so it took me a day researching and several calls to garden centers and nurseries in canada. i then found a blog comment of a woman who got a meyer lemon tree from flora exotica. Long story short, it was wednesday before mothers day, i called, they said they had, i was skeptical that the picture would be better than the actual, but as true as their word they sent her a very green plant, with buds now coming out, plus a few growing lemons. she even was a day late picking it up and it was still very healthy. I thank them for their immediate response, consistent communication and a perfect choice plant.

Posted on April 13, 2008, updated April 11, 2010
I was in Montreal for a weekend and made plans to stop by and purchase a vanilla orchid,fig and 2 taro plants.
The plants are in great shape and i would recommend flora exotica to anyone.

I have never ordered plants on-line before and was skeptical on how the transaction would carry out.
Peter was not only prompt and knowledgable he took the time to reassure that the plants would make the trip perfectly.
I ordered 2 Olive trees and one was 4 feet, they were packaged perfectly and arrived safe and sound. The trees are doing excellent in my home. Thanks!! You have proven that shipping live plants are no problem.

Hello all,

I recently purchased 2 Miracle Plants from Perry at Flora Exotica. I had read some reviews on here, and was a little worried from a couple negative feedback. But realized that this is something that requires patience, and maybe some didn't realize that even tho something is in stock, in may not be a 100% to ship. I took my chances, and am extremely happy. I was notified of the shipping day, which was a little over a week from my order date (understandable).

I ordered 1 small, and 1 medium plant. They are the size described on the site. My small plant seems fairly young compared to my medium, but both plants showed up very healthy, shipped securely, safety,and with no damage to the plants at all. After 1 week of having my medium plant, I already have flowers developing. This plant is in amazing, and is healthy as can be.

I look to purchase more plants from Perry in the future. I suggest others doing the same, have a little patience. The condition of these plants compared to pictures I saw online of other orders made it all the worth the while.

All the best,
Sam.