Comments regarding Home, Garden & Patio Outlet

Despite the negative reviews, I ordered from this company for they had the only wood wicker item to fit my needs, a vanity bench. It is to serve four purposes- bench, side table, ottoman and table for my dehumidifier in the summer. Not only did I receive the item in four business days, but it is as described, well made, reasonably priced and perfect for my situation. Needless to say, I am pleased.

After reading other comments posted here I was a little nervous about ordering from this company. However, they had the chairs I had been looking for for months, so I took a chance, and I am so glad I did! First, the chairs arrived in the stated time frame. Second, they are exactly as pictured and described. It seems that they have ironed out any previous problems they had. I would order from them again.

We are in Kansas City where Home Garden and Patio is located and hoped to pick up a mailbox that I wanted to order for our friends as a gift. We found their offices are here, but they have warehouses across the nation for delivery. Although we would have loved to go pick up our product, they shipped it out that day and we received the mailbox in no time at all and it arrived with no problems. We loved working with Ben and thought the customer service was great. He helped us figure out which mailbox would work best for our friends since their homes association only allows certain styles. I would highly recommend buying from them. //www.homegardenandpatio.com and our friends loved the gift. Thanks Homegardenandpatio. KCGirl!

I had a wonderful experience dealing with Home Garden and Patio. I ordered a mailbox online and I am surprised that this company has ever received a negative rating.

I am one of those people that rarely goes out and gives positive reviews, but do give negative reviews when I'm unhappy with a company's customer service or product quality, and I think most people probably do the same thing.

But reading the comments on this site about them, I think I must add my two cents. Not only did their customer service take care of me from beginning to end of the order, they were willing to allow me to change my order in mid process, because I changed my mind.

I not only recommend Home Garden and Patio Outlet to my friends and family, I will DEFINITELY order from them again. I feel confident that the issues these few people have had with them have been resolved now. From the post made by the president of the company, it sounds like he got on top of the issues and squared things up, after his hospitalization.

Robin