Comments regarding Selective Gardener

Selective Gardener is great place to start when considering African Violets. They have a huge selection and many other items to assist with raising the plant. The site and payment options are easy to navigate.

I purchased and paid for a 2in violet. Later I was told that this item was for local pickup only. Monique asked if I would like to upgrade to the set of four but I only wanted one plant.

It was a mistake on my part, I didn't know. I wasn't able to do pickup so I asked if a cancelation and refund was possible. In response she told me that "It is already in the system and I would have to take it out in two places and go into paypal too to refund it…I’ll just send it out for this time." Her response came off as passive aggressive and not professional which is why I gave the a neutral feedback.

The order was shipped out and I received the plant in great condition. There were no other problems.

Posted on June 29, 2010, updated July 15, 2010
I joined the "Violet of the Month Club" in late 2008. Shipments arrived, weather permitting on a regular basis UNTIL the final shipment. Other than thrip infestations, a hazard with Optimara violets, I had no complaint, until now. In fact I would have said their customer service was exceptional, no longer. I should have received 3 plants, plus bonus 3 plants for fulfilling my 1 year commitment. My credit card was charged and the plants never arrived. I contacted them via e-mail several times. Initially Monique asked me which violets I had recieved. I did not know, since the shipment prior to this last one didn't have name tags, only reference numbers to look them up on line. I didn't do that because I gave them to my grandaughter. I have never heard another word from them, even when I contacted them requesting a refund. I am preparing to file a complaint and initiate a charge back with my debit card company.