Comments regarding GardeningBulbs.com
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Comments:
| Rating | Author | Content |
| Negative | White_Hydrangea (20 reviews) | On Oct 7, 2006, White_Hydrangea Aurora, CO (Zone 5a) wrote: The rhizomes I got from Gardening Bulbs were of a good size, and looked healthy. They were kind of dried out, though, and there was NO packaging to speak of. They were simply put into the box and sealed up, then tumbled around inside the box on their way to me. It would have taken maybe about five minutes to wrap the rhizomes in newspaper and then stick a couple more wads of newspaper into the box with them. Ridiculous to cut corners this way. On April 22nd, 2007, White_Hydrangea changed the rating from neutral to negative and added the following: Since I had a fairly good experience last time I bought from Gardeningbulbs, I tried them again. I am so sorry I did! I ordered a $50 Kirinmaru peony, the showpiece of my garden, and more than I've ever spent on a plant before. I also ordered a packet of certified organic lavender seeds. The seeds simply never showed up. And when I opened the package to put this expensive peony in its planting hole, it fell out in about 6 different pieces! Sprouts and roots were simply snapped off. I shoved the pieces into the hole, since I already had it dug, but I have no hope that they will survive. This is simply inexcusable. I've planted peonies before, and I know that peonies, especially high--price peonies, DON'T come as a collection of broken twigs and sticks! This is simply heartbreaking. Do NOT order from these people! On Oct 7, 2006, GardeningBulbs.com responded with: " On Oct 16, 2006 3:34 PM, GardeningBulbs.com added: Thanks for the heads up! We will check this out and make sure the situation is corrected in the future. If the plants happen not to grow to your expectations we will give you a complete refund including shipping. Jason@tridentcorp.com" |
| Negative | alabama_garden (1 review) | On Sep 9, 2005, alabama_garden Huntsville, AL wrote: Spring of 2005 I place a rather expensive (for the product) order for a "collection" (2 plants) of fuchsia plants from gardeningbulbs.com. The plants arrived in an extremenly poor state of health; however, I decided to try and help them survive. Unfortunately they did not live and I decided by mid-summer to request a refund. Since mid-July I have gotten nothing but lame excuses, lies, and general run around from this company as to my purchase. I have given up and told them they are welcome to keep their ill gotten gains if they will simply leave me alone and remove me from any email/mailing lists. On Sep 9, 2005, GardeningBulbs.com responded with: "I have exhausted all efforts in trying to convince the customer they have been credited. I have even gone to Discover card and attempted a 3 way call to settle the issue. Verisign, Discover and my records show the credit. I am basically in a situation where the customer has demanded monies in order not to place bad ratings on the internet. I have declined to take this offer. I have all records and letters from Discover showing proper credit and invite anyone to see upon inquiry to this issue. In a situation where a charge has been made and plants die a credit is granted deserved and legally required. Any Credit Card Co would surely grant a charge back. The customer did go through that process, but now even insists the credit card company is wrong. I therefore have no resolution for this issue. If anyone in the gardening community has any suggestions or solutions or if anyone wishes to assist in mediating the issue with our company and the customer my records are open for a complete review and we can allow for an independent gardener to post what they see. ANY IDEAS?" |