Comments regarding Wormman's Worm Farm
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Comments:
Rating | Author | Content |
Negative | RonRaab (3 reviews) | On Oct 20, 2015, RonRaab Nichols, NY wrote: Ordered online, two weeks went by nothing, no worms, no refund, nothing. I had to file a complaint with my credit card company to get money back, which meant I had to take time off work to go to the bank sign statement, and was out the money for over a month. BAD news. |
Negative | Devlins (1 review) | On Nov 9, 2010, Devlins San Mateo, CA wrote: Like many others here. I was scammed by this WormMan merchant. I ordered some milk-worms and they never shipped it. They did reply with some generic email response signed "Raque" and then completely vanished. Calling them is also useless. I had to call my bank to dispute the transaction and to be safe cancel the card. What a headache. Avoid this vendor at all cost!!!! |
Negative | klsp50 (1 review) | On Sep 30, 2010, klsp50 Rumsey, United States wrote: I made an order for 2000 mealworms on 9-11-2010 expecting the order to be sent out on the following monday, on thursday, 6 days later, email status still said "processing". After calling the given number and leaving a message on the answering machine, I began to get suspicious. No reply by the next morning so I called again and got a disconnected number message. I then emailed a nasty note and received a response from 'Raquel' who apoligized and promised shipment on Monday. Still nothing. I have since recooped my stolen money from my bank and have filed a complaint with the New Jersey Division of Consumer Affairs, Office of Consumer Protection. and I would suggest that each and every one of you do the same if we are to ever stop this guy. WHAT A SCUMBAG!!! |
Negative | MelWojo (1 review) | On May 20, 2010, MelWojo Chicago, IL wrote: I tried ordering from the Wormman without success. Though I order plenty of things on-line, it seemed like I had a terrible time navatating their site. I am glad I did because I gave up and found your commentaries. I found an alternativeed source for worms. I joined Dave's Garden. Thanks. |
Negative | fullmetal (1 review) | On Feb 26, 2010, fullmetal Tallahassee, FL wrote: Posted on February 24, 2010, updated February 26, 2010 On February 26th, 2010, fullmetal added the following: EDIT: I made a complaint with the BBB and received a response from their Trenton, NJ office today. I was told the company is no longer in business. |
Negative | MN234 (1 review) | On Oct 1, 2009, MN234 Bethel, MN wrote: Terrible experience. Advertises low prices, gets your money, doesn't ship, ignores your emails. Then he lies to you about sending the order and makes up excuses. Scammer. Run away from this guy. Wish I would have read this site first. |
Negative | Bella30127 (3 reviews) | On Sep 22, 2009, Bella30127 Powder Springs, GA wrote: I placed an order for wax worms on September 2 and hadn't received any status updates in 2 1/2 weeks. The link they provide to track your order status on their website is a joke... it continually says "Order Received. Processing". After receiving my credit card statement and noticing a charge for an order I never received, I sent an email to Worm Man inquiring about it. I also tried calling but the number is disconnected. I had to Google the company to obtain a phone number because it has been removed from their website. |
Negative | winter1373 (1 review) | On Sep 20, 2009, winter1373 Denver, CO wrote: I ordered worms on the 7th of sept. it is now the 20th and nothing. I have e-mailed twice with no reply. I think i got ripped off. What do I DO NOW ? |
Negative | jcpboss (1 review) | On Sep 15, 2009, jcpboss Greenville, SC (Zone 7b) wrote: An awful experience. Order placed on 9/1/09. As of 9/9 I had not heard anything so I sent several e-mails. Never heard any response. I complained to the credit card processor who was great. They sent e-mails to Wormman and said they would reverse the charges. |
Negative | buckman (1 review) | On Jul 29, 2009, buckman Orlando, FL wrote: The worst online business in my book. I would recommend to not giving these folks your money. You would be lucky enough to receive an email instead of your product. |
Negative | Smertrios (1 review) | On Mar 8, 2009, Smertrios Kearney, NE wrote: October 25, 2008 I placed an order with them and 2 week later after getting nothing from them in the mail I sent e-mails every other day for a week trying to get something back from them but got nothing. I had to go into paypal and have the charges reversed and even then they did not respond! They had 14-30 days where they could have done something and didn't thankfully paypal sided in my favor! All they would have had to do is provide tracking info but they obviously had sent nothing. Just FYI wormman.com had recently been put under new ownership just before I placed my order (I believe not sure) however this also seems to be the same time they started getting alot of negative feedback. |
Negative | MiniGardener (3 reviews) | On Feb 23, 2009, MiniGardener Valparaiso, IN wrote: I had a monthly automatic delivery system with The Wormman for a year and a half and then the shipments just quit. I tried calling and emailing them without a response. I left several messages. Finally, I reached them and they sent me waxworms but after a month of waiting and them already charging my account. They also continued to charge my credit card two months after they stopped shipping their worms. |
Negative | duellyj (1 review) | On Jan 15, 2009, duellyj Belgrade, MT wrote: PLACED AN ORDER ON 12-8-2007 THEY TOOK MY MONEY AND STILL NO PACKAGE NOTHING THERE PHONE IS NOT IN SERVICE THERE IS NO WAY OF CONTACTING THEM THIS PLACE IS BAD NEWS ! |
Negative | briefescapes (1 review) | On Jan 9, 2009, briefescapes Clementon, NJ wrote: I placed an order with this company on 12/20/08. I expected a slight delay due to the holidays. But on 12/30/08, my order was still listed as "Processing", so I sent an email inquiring when my crickets would ship. Received an automated email, nothing further. I waited 3 days and I sent another email. The same thing happened - automated email, no customer service at all. When I finally had had enough and called the number on the site, I discovered that it is disconnected. There is no other way to contact them. They charged me in full for my order the day I placed it. I called the number again today to see if it was still disconnect and sure enough, it is. I just finished filing a complaint with the Better Business Bureau and I encourage anyone else who had a problem with these theives to do the same. Now I have to hope my bank will help me out with this and that I can obtained a refund. What a disgraceful business - DO NOT USE THEM! |
Negative | polishtyson (1 review) | On Dec 13, 2008, polishtyson Vassar, MI wrote: I ordered mealworms back on September 10 for my son's bearded dragon. The status us my order continually showed that the shipment was delayed due to weather. I emailed several times and called and left voicemails. Every time I asked a question at the site, I received an automated email, but no actual response. I asked at the end of November that the order be cancelled which was the only thing that they did do, but I had already paid through Paypal. Again, I asked about my refund and received no response. I filed a claim through paypal which closed it immediately because it had been more than the 45 days since my order. I felt like I was being punished for being patient. When I called Paypal to explain the situation, they were very helpful and immediately credited the $16 for the mealworms to my account. The lady told me that you should open a dispute right away if there are ever any problems with an order. It wasn't that it was a lot of money, it was the principle of the whole thing. I would never do business with this company again and I strongly encourage others to avoid them also. I wish I would have found this website before I ordered. |
Negative | cnormand (1 review) | On Dec 8, 2008, cnormand Charlotte, NC wrote: I have used Wormman for the past 4 or 5 years to order crickets and mealworms. I have always had wonderful service from them. But in September they didn't ship my crickets for weeks. After days and days, I finally got a response from them that they shipped the crickets but of course they couldn't provide me a tracking number. It took about another week for them to finally get me my crickets. However, I was so desperate for food for my animals, I had to order crickets from another dealer in the interim period. I didn't use them for a couple months but decided to give them another shot figuring it was a one time screw up. |
Negative | Frack (1 review) | On Nov 22, 2008, Frack Brookshire, TX wrote: Man I wish I found this before I threw away my money, this guy is stealing peoples hard earned money and he needs to be stopped. I urge all of you who have had bad dealing to report this guy to paylpal and to google and anyone esle you can, post on forums, tell your friends anything to stop this jerk. He stole about 30$ from me and who knows how much theyve got from all the people that theyve ripped off, at some point it has to be a felonly, if someone knows any info on that Id apreciate it, in fact I think I will get the police involved here and see if they can do anything to this guy before he has a chance to steal again. |
Negative | josborne (1 review) | On Nov 16, 2008, josborne Anna, OH wrote: I have ordered crickets, mealworms, and superworms from Wormman since February of 2005. I always had good service. But then on October 9th, 2008 I ordered 2000 crickets to be delivered to the high school where I work as a biology teacher. The order never came. I waited ten days before I tried to email or call, but my calls and emails have gone unanswered. Their phone voicemail box is full. The phone number on the website is a number no longer in use. All of my emails have been returned to sender. BUT, I WAS CHARGED $36.02 FOR MY ORDER THAT I NEVER GOT! (I am writing this on November 16, 2008!) Something is wrong at Wormman, and I want my crickets or my money back. I got an email from someone at the company a couple weeks ago telling me they had been having troubles with their delivery service and wanted to know whether or not I wanted my crickets? I told them to mail them if they HAD charged my credit card but to NOT BOTHER if they had NOT charged my card. Like I said, I got the bill but no crickets. I think this company owes a lot of people an explaination. |
Negative | bubbaty (1 review) | On Nov 5, 2008, bubbaty Cambridge, MA wrote: I ordered crickets on 10/21/2008. They were quick to take my money and I still have not received the crickets. I have e-mailed them 3 times with no response. So much for the statement that they are always at their computers and they answer their emails within 24 hours. Do not order from them.. I have ordered from them 4 times in the past year and only 1 time did they actually send my order in a timely manner. Be very wary of this company. |
Negative | klang (1 review) | On Oct 23, 2008, klang Smyrna, TN wrote: I ordered 1k mealworms and after 2 months and having already paid thru paypal, I have yet to receive the product. |
Negative | Ohlstrom (1 review) | On Oct 21, 2008, Ohlstrom Afton, OK wrote: I ordered crickets in on September 16. I did not get them until September 27, after several inquires about my order. They said they had experienced problems and this was not normal. I guess I am too trusting. I placed another order on October 7, it is now October 21 and I am still waiting. They have charged my credit card and their site does not show an order being processed. I have contacted them several times and have yet to get a response. I just hope I am able to get a refund. Wish I had seen this site earlier. |
Negative | mcguffin (1 review) | On Oct 16, 2008, mcguffin Aurora, CO wrote: I ordered Phoenix worms from Wormman Farm because I could save a few $$ compared to Mulberry Farm. I tried to track my order on their website, but it said I hadn't ordered anything. Ok, buggy site, no problem. |
Negative | dgillbee (1 review) | On Aug 27, 2008, dgillbee Pearland, TX wrote: Ordered superworm bedding from this company... Received an email a week later letting me know it had shipped and should receive it withing 3 days. After about a week I tried to contact them several times but they did not answer my emails and you can't talk to a person on the phone you have to leave a message but they did not answer those either. They have let me know a couple of times every couple of weeks it has shipped again but still no package. I have asked for a refund but they said it has already shipped again. This has to be the worst internet company I have ever TRIED to buy from, will never use them again and will let everyone know what a rip off they are. |
Negative | dbwon (1 review) | On Jul 21, 2008, dbwon Berkeley, CA wrote: Ordered June 30th. Next day Worm Man notified me that due to heat and the 4th of July long weekend holiday that they would ship on July 7th. By July 14th no word and no shipment was received. Another inquiry brought the answer that they were out, were to receive their re-stock and would send immediately. July 20th, no order nor further word received. Read the rest of these posts to obtain the insight that this company is duplicitous, untrustworthy and outright liars. I'm calling my credit card company to dispute and overturn the Worm Man charge made to my account on June 30th. Save yourself the trouble of being lied to. Don't deal with Worm Man. |
Negative | articlehost (1 review) | On Jul 19, 2008, articlehost Trenton, IL wrote: I will never do business with this company again. I ordered mealworm bedding and a couple weeks later, when I went to actually use the stuff, there were spiderwebs, tiny beetles and little gnats or moths or something in the bedding. It's completely unusable for my mealies now. |
Negative | roadhawg (1 review) | On Jul 18, 2008, roadhawg Starke, FL wrote: I will agree with most here, that the shipping is quite slow. |
Negative | Aquawoman (1 review) | On Jul 7, 2008, Aquawoman New York, NY wrote: Pitiful beyond belief. |
Negative | tazziedevil (1 review) | On Jun 19, 2008, tazziedevil Camarillo, CA wrote: I placed an internet order 3-4 weeks ago. After 2 weeks, I checked the status of my order online and the website said my order had been accepted and they were "processing" it. Another week went by - no worms had arrived. I then called them several times - each time, noone answered the phone, and I left a message inquiring about the status of my order. I have called multiple times since, at random times during the day during their business hours - no one ever answers the phone. I have left 3 messages and emailed them to find out when I might be getting my worms. As of today, I have recieved no response and no worms. I am going to cancel my order and go with someone else. I order with internet companies all the time, and this is definitely the worst customer service I have experienced from a company in a long time. |
Negative | jtidema (1 review) | On Jun 17, 2008, jtidema Newfoundland, NJ wrote: I ordered fruit flies for my froglets who so far haven't eaten anything I've given them. On July 7th, 2008, jtidema added the following: Just an update - Do not ever do business with Worm Man - it is now 7/7 and I still haven't gotten this order. We ended up releasing 12 froglets who hadn't eaten in days into the wild because we couldn't find anything to feed them. Since then, I've ordered and received pinhead crickets from Beechdale, who seems to have their act together. The first order from Worm Man finally arrived - all dead. I immediately emailed and called (asking them to call me back). Never got a call back. Received an email that my replacement order was 'on it's way' but I am confident I'll never see it. They are completely pathetic. |
Negative | madmac (1 review) | On Mar 18, 2008, madmac Columbus, OH wrote: wormman worm farm ,i have ordered from wormman over the past 2 years,not any more i ordered 1000mealworms from them ,when i recived them half was dead,emailed them they said we will ship them out tomarrow,that was on the 12 today is the 19 no meal worms,5 phonecalls and 6 emails later yet no order i will never use them again this is not verry good business,i am contacting a lawer to see what can be done about this wormman wormfarm,EVERY ONE SHOULD STAY AWAY FROM THIS COMPANY |
Negative | wc_netzero (1 review) | On Nov 13, 2007, wc_netzero wrote: Wormman's customer service is abysmal. |
Negative | malsbury (2 reviews) | On Oct 31, 2007, malsbury Northampton, MA (Zone 5a) wrote: Order was placed and my account was charged immediately. A week later my order was still pending according to the order tracking system on their website. After submitting a request for information via their webform and multiple messages left on their customer service numbers I finally canceled my order after 15 days of waiting. |
Negative | Missbrowntrout (1 review) | On Aug 23, 2007, Missbrowntrout Huntsville, AL wrote: Three weeks after ordering worms from this guy (my account was drafted the day after I ordered), after attempts to contact customer support, I sent 8 back to back nastygrams to Wormmans customer support email address in hopes of raising the dead. I then digitally tracked Wormman down, emailed him at an alternate address and threatened him with a civil suit if I didnt get a response. Bingo. I recieved emails from two entities, one stating that blanket mailings had gone out about nonshipment due to high temps. It was suggested that I must have had a firewall up since I did not recieve the email. Nevermind that I was recieving customer service emails just fine. Nevermind that Worm Guy drafted my account. Nevermind Worm Establishment didnt post the problem on the website which I was on searching for Wormmans castings and for any information that might lead to quick resolution. This guy doesnt care about his business. He is all about self promotion. He ran for a local office up yonder. Check for yourself, but dont order from this Wormman. |
Negative | BigDragon (1 review) | On Aug 11, 2007, BigDragon Hanover, PA wrote: I made a small order for a cup of phoenix worms. This site had the best price on them and also is only a few hours away. I thought that I would have had my worms days ago. Instead, my order has been "received and processing" for a complete business week now. Most sites take up to 48 hours to process an order. This is the first time I've ever come across a site that took longer than that. It's like they didn't even bother to look at my order. |
Negative | shespepper (1 review) | On Jul 14, 2007, shespepper Howey In The Hills, FL wrote: WORST Possible internet order I've ever made. |
Negative | troubledworms (1 review) | On Jul 10, 2007, troubledworms wrote: My deepest regrets for placing an order with the worm man. |
Negative | 4040 (1 review) | On Jun 29, 2007, 4040 Oglesby, IL wrote: 5/16 ORDERED WAX WORMS DID NOT RECEIVE THEM MONEY HAS BEEN CHARGED TO MY CREDIT CARD. RECEIVE ONE E MAIL 6/21/07 FROM KEN CHIARELLA REQUESTING I SEND A COPY OF MY STATEMENT I FAXED IT TO THEM. ALSO SENT E MAILS ASKING FOR A REPLY. REQUESTING FOR A REFUND. |
Negative | ZinnaBee (1 review) | On Jun 14, 2007, ZinnaBee South Jordan, UT wrote: I ordered redworms and nightcrawlers from Wormman. I placed my order 4 weeks ago and still haven't recieved shipment. My credit card has been charged for the purchase amount. I have sent 3 emails and left 4 phone messages. I have yet to recieve any follow-up or details regarding shipment. My friend ordered redworms from a different company at the same time I placed my order with Worman, she recieved her shipment weeks ago. This company has very poor customer service! I would recommend not ordering worms from them. |