Comments regarding Wormman's Worm Farm

5/16 ORDERED WAX WORMS DID NOT RECEIVE THEM MONEY HAS BEEN CHARGED TO MY CREDIT CARD. RECEIVE ONE E MAIL 6/21/07 FROM KEN CHIARELLA REQUESTING I SEND A COPY OF MY STATEMENT I FAXED IT TO THEM. ALSO SENT E MAILS ASKING FOR A REPLY. REQUESTING FOR A REFUND.
SEND E MAILS 6/25 6/26 6/27 AND 6/29. STILL NO REPLY.

I ordered redworms and nightcrawlers from Wormman. I placed my order 4 weeks ago and still haven't recieved shipment. My credit card has been charged for the purchase amount. I have sent 3 emails and left 4 phone messages. I have yet to recieve any follow-up or details regarding shipment. My friend ordered redworms from a different company at the same time I placed my order with Worman, she recieved her shipment weeks ago. This company has very poor customer service! I would recommend not ordering worms from them.

I ordered redworms from Wormman, and they kept in touch to let me know when it would be shipped, and also when there was a delay due to cold weather. I am very happy with their customer service. The worms were shipped via priority mail on Monday, I got it on Wednesday that same week. They emailed me when it was to be shipped and when it actually shipped, as well as provided a tracking number too. They even ask me to email them back so for their records when it arrived too so that they can gauge if there was any problems with the postal delivery service. The worms were packed carefully and professionally in damp peat moss sealed in a breathable bag, in the shipping box. In addition, they provide a sheet explaining about the redworms and what to do. The redworms by the way are doing fine too. I experienced great service from this company, and I had a very small order of worms for a first time customer. I am very pleased to have found them on Gardenwatchdog and thus order from them due to their listing and customer feedback rating.

I ordered red wigglers and mealworms. The product was good quality, and the shipping was fast!

I've been ordering red worms and composting supplies from Wormman.com for a few years now and have not had any issues. I am in the process of converting my sandy garden to a loamy oasis for my plants and flowers using worm castings.
I give them two thumbs up!

My shipment was delayed due to cold weather, and that pleased me because it showed this worm farmer cared about his little critters! The contents were well-packaged and included complete care instructions. I'd definitely order again.