Comments regarding The Palm Shop

The palms I ordered arrived quickly and in great shape. They were much larger than I expected. As far as I'm concerned, they were packed adequately for travel and arrived in very good shape. My email enquiry was answered right away. I had a totally satisfactory experience with The Palm Shop and will definately shop there again.

Been searching for a Cyrtostachys rende. Sent queries to a lot of places. TJ answered promptly. While they did not have that particular plant, s/ he gave some good to know plant culture and a site that s/ he knew personally that carried the seeds. Customer response is everything!

This is in response to the gentleman who ordered the Bismarckia nobilis in Colorado. We have shipped many seven gallons of this species and not one was ever reported to have a problem. We did send one replacement at our cost no questions asked. This species does have a problem being transplanted when the roots are cut, but when shipped bare root, the roots are kept in tact. The photos we were sent showed the palm on a patio covered in snow. Bismarckia nobilis is cold hardy to central Florida not Colorado. Many hobby growers will raise them indoors untill they are too large, or have a greenhouse. This palm was not expected to survive in this area outdoors and the website explains that.

Great customer service...prompt answer to emails, fast shipping and *beautiful* palms at a reasonable price! (Shipping was *more* than reasonable, as well!)

You won't regret your purchase.

I'll buy again!

Great people to work with. My palms arrived fast and in perfect condition. Larger than what many others send. The prices are better than many other places I checked too.