Comments regarding Gautam Global

Posted on August 31, 2015, updated August 31, 2015

Ordered seeds June 6th and waited. My pay pal account was charged while I waited. July 11th I emailed Seed Vendor (Gautam Global) requesting some sort of confirmation regarding the fulfillment of my order. I received an email the same day from an Ashvibu (email name was Ashvini Gautam) reassuring me that the seeds had already been sent via airmail and I should be receiving them soon. 2 weeks later I sent another email but have received neither the seeds nor a response. True the order was only $5, but it is the principle. I ordered something in good faith... unfortunately for me I only found these reviews after I had placed the order. My advice to those people looking for seeds: don't order from seedvendor.com /Gautam Global.

"On Jul 29, 2015 9:16 PM, Gautam Global responded with:

We appreciate that the client has brought the issue into public fora and we have a opportunity to put things in a proper
perspective.
All emails that I, Ashvini Gautam, receive are responded to in a proper time frame. Sometimes, my response may be in clients spam folder , but I always respond to any queries made to me.

The order has not been received by the client .
There may be several issues which may have caused a delay or non delivery.
As a responsible seller, I assume complete responsibility for the order , and offer to make a complete refund or a send a new order to the client.
If client is reading my response, please kindly get in touch with me , so I can help you solve the situation.
We may have negative ratings, but we are a evolving business and are learning everyday.
Suggestions to improve customer service are always welcome.

kindest regards
Ashvini Gautam"

Placed an order for Crocus Sativus corms on 8/9/2013
As of 8/26/2013 no feedback at all from seller, based on other feedback on this site I filed a dispute with Paypal.
Well what do you know, I get a shipment notification on 8/27/2013.
On 9/5/2013 the package arrives, it does in fact have some small crocus corms. Problem is they have not been inspected and the customs declaration states the package is a gift and contains "Ornamental Beads for Decoration Only" Checked with USDA and was told this is not legal.
Filed complaint e13913491761341 with Customs and Border Protection on 9/13/2013.
Escalated Paypal dispute to a claim since I cannot use these corms without them being brought into the country legally.

"On Sep 17, 2013 8:38 PM, Gautam Global responded with:

1. Client has received order
2. Client has also claimed money back through paypal.
3. Shipment was not returned to us.
"

The order process was great, it was shipped very fast, the problem is that unknowling to me the Gac seeds I purchased were aparently ilegal to ship into the US because the dept of agriculture destroyed them. I recieved a note in an otherwise empty envelope.
I have no problem with their service, but it would have been nice to know this before ordering. I wouldn't have placed the order.

I ordered curry plant seeds on July 10th but nothing arrived after one month. I contacted Ashvini Gautam who said he would resend the order. It's now September 15th and the seeds still have not arrived. I smell a crook to be quite honest. I requested a refund but haven't hard back from Ashvini Gautam since that request was made (three days ago). I payed using PayPal so I'll also take the issue up with them. Interestingly, I rarely use my PayPal account, but shortly after the charge for the sees were made (Gautam Global - via seedvendor.com) a fraudulant additional shipping address was added to my paypal account. I suspect Ashvini and associates were involved somehow.

Now where else can I find curry plant seeds? Murraya Koenigii
:(

"On Oct 12, 2011 2:18 PM, Gautam Global responded with:

The contents of the feedback are scandolous, hilarious and most disgusting and smack of a deranged mind. The member has let his or her imagination fly and is most likely in a fantasy world where feedbacks can be left at a whim and paypal accounts compromised at the drop of a hat.
In the situation that seeds were not delivered to the member, a 100 % refund has already been credited back to his or her account.
Whats more, the member may have actually received the seeds as well.
The part of her feedback about paypal hacking is libellous and calls for legal action. A defamation suite shall be the likely action."

subject: 09/28/2006 #834 nejdet guntay, Turkey shipped $37.90

Your promises are as follows,

"GOODS ORDERED USUALLY RECEIVED WITHIN 15 DAYS OF PLACING ORDER "

Our order date and status is :
"09/28/2006 #834 nejdet guntay, Turkey shipped $37.90 "

Payment Details
Transaction ID: 8YF64195MC658663W
Item Price: $23.10 USD
Total: $37.90 USD
Invoice ID: 834
Buyer: nejdet guntay


But we did not receive any goods even though it is over 5 weeks from the order. We are reminding you to provide us the details of shipment as soon as possible.

Otherwise,
We are urged to make a complaint to Ministry of Foreign affairs of India as happended at our order # 36 which you fulfiled your responsibility eventually. (after a long delay)

I hope to receive the information and thee goods soon.

Regards.
Nejdet Güntay

I can't get answer from them during many weeks

Warning to order something at this company.

Company owner Mr. Gautam is very busy and posting his seedlist at every forum he can reach.

After my first request I got a fast reply with availability of seeds but no prices and no shipment costs.

I then ordered in 2003 small amounts of seeds 50-100g -which I received in very bad condition, wrapped with some used paper - open, seeds running out - a wonder that customs didnīt confiscate it.

Shipment was incomplete - Mr. Gautam didnīt know what I had ordered - I sent a list of the items not delivered - after plenty of time received something - still articles missing others inside the shipment I never ordered.

In summer 2003 I sent money in advance with the costly Western Union service and never received any shipment.
After complaint didnīt get any answer. Then after another complaint y received a mail in January 2004 - asking what I had ordered - I sent the list of my order, but never received any seeds or any answer from Gautam global.

So I can warn everybody - the quality of the seeds I received was only acceptable with hardshelled seeds of long viability.
Which you can get anywhere in the world and donīt need to order in India.

All perishable seeds didnīt germ !!
I.e Spathodea campanulata was brown rotted material with nil germination. Boswellia - old - nil germination

About Dec. 2003 I ordered seeds from Gautum Global //www.treeandseeds.com and charged to my Visa. I wrote to inquire when the order would be sent and over a period of weeks, he claimed to resend the order. This was the last communication received. Several emails later this person still refuses to respond. Despite warnings to post this bad experience, I still have no seeds, no response and no money.
At no time has this person actually said that seeds were sent. The fact that this person never responded tells all.
My suggestion would be not to deal with unscrupulous companies outside of the U.S.

"

Respected Sir,
After e-mail communication with you, we have found out that your order sent out by airmail was not delivered to you.
We have issued you refund via paypal immediatly."