Comments regarding Roguelands Heirloom Vegetable Seeds Company (seedfest.co.uk)
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Comments:
Rating | Author | Content |
Negative | justpassinthru (1 review) | On Apr 30, 2010, justpassinthru Oakland, CA wrote: Like so many others, |
Negative | wncgarden (1 review) | On Mar 28, 2010, wncgarden Black Mountain, NC wrote: Posted on February 17, 2010, updated March 28, 2010 On March 28th, 2010, wncgarden added the following: On February 27th, 2010, I received a letter from the Oregon Department of Justice stating, "We have written to the business and we have requested a response regarding your complaint. You may receive a response directly from the business. If you do, please review the reply carefully and let us know if the response does not address your concerns." ------------------------------------ On March 9th, 2010, I received a 6"x9" manila envelope sent USPS First Class Mail with "Delivery Confirm" containing my full order from vegetableseed.net, two months after payment was debited from my Credit Card by CCNow. ------------------------------------- On March 27th, 2010, I received a letter from the Oregon Department of Justice stating, "We have contacted the business to express our concern, and their reply, which is enclosed, appears to satisfy your complaint. We will keep your complaint on public record in case similar complaints are received about this business in the future." Enclosed in the letter was email correspondence between Kelley Spurling, "Crop Specialist", and Alicia G. Suarez, the enforcement officer from the Oregon Dept. of Justice Financial Fraud/Consumer Protection Section. The DOJ email to heirloom.tomatoes@yahoo.com and lovingvein@aol.com prompted, "We recently wrote you concerning a consumer complaint we had received about your business. We have not yet received your reply...." Kelley Spurling replied, "In regards to your query Re: [my name], according to our records, this order was re-shipped and was reported by USPS as delivered on March 9th." Attached with the email was a screen shot from USPS Track & Confirm showing the Delivery Confirmation to my address. "Re-shipped"?!? Really? Is all of this legal pressure and bad press all over the internet really the way they want to conduct their business?? Why not just ship people what they order and be done with it? Anyhow, I've finally received my seeds and will be getting them into some soil soon. Let's see if they're productive! Best of luck to all of you. I hope my post may help you to expedite the process in dealing with this shady company! |
Negative | senlac (1 review) | On Mar 1, 2010, senlac Ronneby, Sweden wrote: Posted on April 2, 2008, updated March 1, 2010 On April 3rd, 2008, senlac added the following: 3rd April.Further to the above - I have received a reply(gasp) to my mail to CCNOW! They say that overseas mail can take up to 4 weeks. Seems an inordinately long time for 1st class US Airmail to get from Oregon to Europe - what are they using, balloons? OK, so another week then. I'll keep you posted.... On April 3rd, 2008, senlac added the following: 3rd April.Further to the above - I have received a reply(gasp) to my mail to CCNOW! They say that overseas mail can take up to 4 weeks. Seems an inordinately long time for 1st class US Airmail to get from Oregon to Europe - what are they using, balloons? OK, so another week then. I'll keep you posted.... On April 21st, 2008, senlac added the following: Next chapter - on the 8th April I mailed CCNOW and told them my order had still not arrived. They responded on the 9th, "the complaint was being investigated". On the 11th they said that the order had been reshipped. Guess what? I still haven't got it...! Are there any members of Daves that live near the address given for this company? Perhaps they could get a visual and tell us exactly what the place is like.. On June 2nd, 2008, senlac added the following: My order never arrived, so I lost patience and requested that CCNow make a refund. Well - at the end of May I got my refund - mind you, I had to ask twice! Further to the amount of time taken by airmail (they say) for orders to arrive - up to 4 weeks. I recently made a purchase from Hong Kong and got it in three days. Items from New Zealand take less than a week. Hmmm.... On March 1st, 2010, senlac added the following: It seems the Spurlings also breed Boston Terriers. The kennel is called "SunGlo Boston Terriers" - anyone going to buy a dog from them? |
Negative | smaffy (1 review) | On Jun 2, 2009, smaffy Bismarck, AR wrote: I ordered seeds from survivalgardening.net (one of the subsidiary companies of rogueland) in the spring of 2008 and forgot about them. They arrived in October 2008 -well past planting season. I was very happy with the selection, though, so I ordered another 100 packs of seeds plus the 25 packs of heirloom tomatoes. It's now 7 months later and I still have no seeds. I have sent numerous emails, left messages on their answering machines ---no response to anything. It's like they don't exist except to take your PayPal money. |
Negative | winnsmom (1 review) | On May 20, 2009, winnsmom Rock Springs, WY wrote: I ordered seeds from this company in April 2009, they debited my account for the funds, but have never received seeds. They did not answer e-mails either. |
Negative | ShirlB (1 review) | On Apr 27, 2009, ShirlB Horncastle, United Kingdom wrote: Dear Daves Garden readers, |
Negative | Imogen_Karen (1 review) | On Mar 15, 2009, Imogen_Karen wrote: BEWARE: Also trading under SURVIVAL GARDENING |
Negative | saltygarden (3 reviews) | On Oct 27, 2008, saltygarden Sooke, Canada wrote: ordered seeds via mail order. Paid 15 bucks for 50 seeds. waited for a time and Seeds never sent,so followed up with emails. no answer. No phone number posted to deal with them directly. On December 16th, 2008, saltygarden added the following: After much emailing, threatening etc, this company finally made good on the order, actually doubling the amount of seeds. Am I pleased? yes, but will wait till summer to test viability of those sent. The quantities in each packet are about 25 to 30 seeds. one came without a label- looks like carrots. time will tell. Would I order from them again? No. Too much time and effort to get results. They did not even get back to me when the Better Business was called in. It was only when I suggested I would send someone"round" to pick up my seeds or money that I got any kind of answer. I will stick with companies that I find more reliable. |
Negative | madinlv (1 review) | On Sep 9, 2008, madinlv Henderson, NV wrote: I order my seeds back in 6/23/08 by mail. Paid by check to Carol Spurling. I should have known something was not right because they ask you to make check payable to a person instead of a so called company. Waited a month which is ample time for them to send out my order. Sent 7 e-mails to no avail then on 8/13/08 sent certified letter. Carol Spurling received it and signed for it on 8/18/08. Finially I received a e-mail, but it was a automated one that just gave me my case id. This is just plain maddening. These people do not have the decency to inform about your order. To me Carol and Kelly Spurling should stop scamming customers and get a honest job. Enough is enough. On September 19th, 2008, madinlv added the following: Rogueland Seeds finially sent me the seeds I order plus some freebies. Even though the freebies were a nice touch there still was no note. I am sorry to say that I will not do any more ordering with me them. As the saying goes, once bitten twice shy. |
Negative | botswana16 (1 review) | On Aug 29, 2008, botswana16 Seattle, WA wrote: I placed my order on 8/7 and have received no response from the company. I have emailed several times just to make sure that they received my order in the first place. They haven't responsed to any of the five emails I have sent over the last month. I guess that's what I get for believing in the rhetoric posted on their website about caring for people during tough economic times and offering 100 packets of vegetable seeds for $25. I thought that it would be a great time to make a small investment since I am a very new gardener. |
Negative | badsamz (2 reviews) | On Jul 15, 2008, badsamz Grants Pass, OR wrote: On July 15, 2008, badsamz Grants Pass, OR wrote: On January 15th, 2009, badsamz added the following: HERE IS THE INFORMATION YOU ALL REQUESTED.... I HAVE SPOKEN TO THIS GUY AND HE WANTED ME TO POST HIS INFORMATION AS WELL AS THE FRAUD LINK.. LETS GET THESE GUYS SHUT DOWN. Geoff Darling Chief Investigator Financial Fraud / Consumer Protection Oregon Department of Justice (503) 934-4400 //www.doj.state.or.us/finfraud/concompform.shtml (FRAUD FORM) keep me posted... also, if you want to talk to these scammers personally.. here is their home phone number and address Carl Spurling 1475 SunGlo Dr. Grants Pass, Or 97527 (541) 474-5088 |
Negative | teenyb (1 review) | On Jul 4, 2008, teenyb Roquebilliere, France wrote: I ordered in early February 2008 and tried several times to contact the company...to no avail. |
Negative | karenbehr (1 review) | On May 5, 2008, karenbehr Moulins, France wrote: I ordered some heirloom tomato seeds from Rogueland in January (order handled by CCNow). After a month and no news I contacted CCNow via a link provided on my order form. Between January and March I recieved a series of automated responses from CCNow anouncing an "investigation" followed by automated emails from veggieseeds.com saying my order had been reshipped. According to these messages my order was shipped a total of 5 times, yet I received nothing. I finally reported CCNow to the Better Business Bureau and although I specifically stated I wanted to receive my order and NOT a refund, CCNow refunded my order. I never received an explanation, or apology, from Rogueland as to what happened. This company just doesn't care. |
Negative | brianbrigg (1 review) | On Apr 29, 2008, brianbrigg wrote: i placed an order for 11.88 uk pounds (22.97) on the 30/1/08 after one month i emailed them that took a week, the said they were sorry ,then they emailed me and said they would send the order out to me again, that happered 3 times still no seeds they are rubbish, the should take them to court, i have called the trading standered , and they cannot do anything, they must have a uk address, thats what we cannot get ,it anyone in the US can conntact the police they should take them to court, and put them in prision, they are not robbing the rich they are robbing the poor |
Negative | count_d (1 review) | On Apr 24, 2008, count_d England, United Kingdom wrote: The company is a disgrace. I ordered seeds from them late Feb and still haven't received them. The ccnow company that authorises payment is next to useless, as any complaint from you just gets a polite reply informing you they will forward your complanit to Seedfest and will you please wait three days for a response. Of course Seedfest never respond, so you wait two months like a mug. On June 27th, 2008, count_d added the following: Follow up: I kept receiving the usual replies from ccnow stating that the "item has been reshipped" when it obviously hadn't. I complained to my credit card company who refunded my money. The seeds never did show up. I would ring your credit card company and ask for a refund. It will take you 5 mins. As far as I'm concerned, this company is a scam. |
Negative | HeirloomOrganic (1 review) | On Apr 4, 2008, HeirloomOrganic Copperopolis, CA wrote: I ordered seeds from Roguelands on Feb 4. After waiting weeks, I finally sent several emails asking about my order. They said they must have been lost in the mail and they would send more...the second lot must have been lost in the mail too! I sent many more emails and even a letter by snail mail, all with no luck. Finally, I filed a complaint with the Better Business Bureau in Oregon and they contacted the company. Within a week and a half I received my seeds. I urge all of you in the same situation to contact them. This company should not be able to get away with treating customers this way! The website is: http://www.thebbb.org The company was listed under Roguelands Seeds Company ; 1475 SunGlo Dr., Grants Pass, OR 97527 . Good luck! |
Negative | drcrank (1 review) | On Mar 31, 2008, drcrank Cambridge, United Kingdom wrote: DO NOT USE THIS COMPANY |
Negative | billragan (1 review) | On Mar 21, 2008, billragan Poca, WV wrote: Like others have stated...I wish I had looked at these reviews. |
Negative | alex410 (1 review) | On Jan 26, 2008, alex410 Bristol, United Kingdom wrote: I wish I had seen this forum before ordering. 1 month on, no seeds, account debited, no response to emails - it looks all too familiar. And it might be just coincidence, but ever since ordering I have received multiple spam emails offering software. |
Negative | GranvilleSouth (4 reviews) | On Dec 19, 2007, GranvilleSouth (Zone 10a) wrote: I ordered seeds from Roguelands & paid via Paypal. When the shipment failed to arrive after a month, I tried to contact Roguelands. No good. I went through the Paypal disputes system & was fortunate enough to get my money back. I was lucky & would advise using Paypal & never a credit card directly over the internet under any circumstance. On February 16th, 2008, GranvilleSouth added the following: There is something seriously wrong with this company. Perhaps it has been shut down but the site left running or something, but the only positive I can offer is that I got my money back thanks to Paypal. I did a bit of looking around & it seems that it moved from the UK to the US at some stage. I can only guess why or if it has something to do with the company failing to deliver, or vice versa. If you are thinking of spending money with Roguelands, don't. |
Negative | cambourne7 (1 review) | On Dec 12, 2007, cambourne7 cambridge, United Kingdom wrote: I ordered from seedfest oct 6th 2006 tried contacting them most of october and early november. |
Negative | sweetcorn (1 review) | On Nov 17, 2007, sweetcorn birmingham, United Kingdom wrote: It's been over a month since I made my order and frankly I am not expecting it to arrive ever, judging from so many negative feedbacks . I'm very much beginning to believe that they're actually a SCAM company. CCNOW.com is billing agent who collects the money on Seedfest's behalf and they're no better, thief and an scroundel accomplice to scam company. |
Negative | phreddyinBG (1 review) | On Oct 19, 2007, phreddyinBG Granitovo, Bulgaria wrote: Bought my first "50 pkts bargain lot" via EBay and Anoika (Seedfest.co.uk). Good service and excellent selection, bought in 2004 I think. On December 11th, 2007, phreddyinBG changed the rating from positive to negative and added the following: Whist my experience was good, my friend, whom I recommended to these people had a bad experience. I cannot, in all honesty continue a positive and would therefore warn others not to use this company. FD |
Negative | wetpickle (1 review) | On Oct 9, 2007, wetpickle Dunedin, New Zealand wrote: I to have been ripped off by scamfest (seedfest) but not once i went back to try again and yeah well they got me again,ive done the message to them thru CCNOW over a week ago and got no reply just like the last time Meany months ago so now Ive sent CCNOW.Com a message asking for ma loot and just who is it ripping me off CCNOW or Seedfest and i sent that last night 9 Oct 07 so I'm waiting for a reply.I do have to say the first few times i ordered seeds from the now said thief's i had no problem and they was great to deal with but now they cant even manage a reply and i will never buy seeds from them loser's again (Roguelands Heirloom Vegetable Seeds Company ) On October 14th, 2007, wetpickle added the following: On the 11/10/2007 CCNOW emailed me back with this, My order has been re-sent. Wot a load of crap they may be sending them now but i don't believe that they sent them the first time, how unlucky could i be with the USA mail sys not to have got my last 2 orders or maybe there is a person over there in the mail room that seen my name and thought aha lets rip off this dudes mail once again, wouldn't that be like winning LOTTO or maybe the US postal sys is full of seed steeling untrustworthy people???????.I will keep up to date so check back. |
Negative | Chillipepper (2 reviews) | On May 10, 2007, Chillipepper London, United Kingdom wrote: I am in the UK and have been trying for 2 months to have my order from this company delivered. My son and I have emailed seedfest.co.uk on numerous occasions both from the only email they sent us and also from their website so they cannot claim we've used an incorrect email address. The company simply ignores us. They only replied to our first email. This is what they said: On May 16th, 2007, Chillipepper added the following: Does anyone know an Oregon law enforcement officer, good Samaritan or organisation willing to take up our cause? (The company is based in Oregon.) If you do, then please step forward. I would like all victims of this comany to join me in informing as many people and organisations as possible about the activities of seedfest (aka Roguelands Seeds Company and Anioleka Seeds Company/Anioleka Seeds ). Get friends, family and online acquaintances etc. to help you send out emails. Put up notices on noticeboards at college/uni. When you do, be sure to mention my order no. 149-31-2631 and direct people to: [HYPERLINK@davesgarden.com] Another dissatisfied customer: //geocities.com/tony2kuk/moan.html I've contacted most of these and ask that you do the same: 1) //uk2.net, which hosts their website. I told them about my experience with seedfest, asked them to contact them on my behalf and requested they stop hosting the site. When you access this site, press: 'contact us' (bottom of screen) 'online support system' 'submit a ticket' 'general questions' 'next' See: //www.networksolutions.com/whois/results.jsp?domain=seedfest.co.uk 2) http://www.ccnow.com, which accepts credit card payments on their behalf 3) http://www.paypal.com The 'contact us' button is at the bottom of the screen 4) Oregon State Police, Email: ask.osp@state.or.us 5) jeff.fitzgerald@state.or.us 6) Oregon Sheriff, Email: info@oregonheriffs.org 7) Better Business Bureau, Email: info@thebbb.org BBB have given a most helpful response and have written to seedfest on my behalf. 7) The publishers of K. D. Spurling (director of seedfest), //www.angelfire.com/or2/rostovski/spurling.html, Email: gothicpress@netscape.net 8) http://www.farm-garden.com, Email:LovingVein@aol.com of which K.D. Spurling is a member 9) any Oregon newspapers and/radio stations I can find The owner of one of their website links has had the same done to him with his second order from them. I intend to contact every link on the seedfest site to inform them about what the company has done to me and other customers and ask them to instruct the company to remove their link from the seedfest site. I've also written several negative reviews about seedfest on various websites and will continue to do so until my seeds arrive with an apology. Let me know if you dig up any more dirt about this company or find any organisations worth contacting. Please feel free to copy this and send it to seedfest mentioning my order no. 149-31-2631 as I want them to know what I'm doing. I will continue to wage war against Rogueands Seeds Company (seedfest) until either I get my seeds along and an apology or the company closes. On June 25th, 2008, Chillipepper added the following: To All Seedfes/Roguelandst Victims [Aliases: Roguelands Heirloom Vegetable Seeds Company, Eggplant Seeds.com, Anioleka Seeds Company (Anioleka Seeds US, Cheap Seeds.net etc.(too many to list here)] My reply to customers of this company who ask for my help: Send your story including all relevant details to The Oregon State Police at any of these addresses: jeff.fitzgerald@state.or.us doj.info@state.or.us ask.osp@state.or.us info@oregonheriffs.org. These are their local police force who helped me sort out my problems with these people. If your'e as mad as I was you'll also want to contact these people (copy and paste your story where possible to avoid wasting as much time as I did): 1) uk2.net their website host 2) ww.ccnow.com who accepts credit card payments on their behalf 3) http://www.paypal.com] 4) Better Business Bureau info@thebbb.org BBB gave a helpful response and wrote to seedfest on my behalf. 5) The publishers of K. D. Spurling (director of seedfest), http://www.angelfire.com, Email: gothicpress@netscape.net 6) http://www.farm-garden.com, Email: LovingVein@aol.com of which K.D. Spurling is a member 7) any Oregon newspapers and/radio stations you can find 8) You may even want to relate your story to all companies with links on the seedfest site. Shout about it! Get as much publicity as you can in order to cause massive embarassment - the only language these people comprehend. Good luck! |
Negative | terryjl (2 reviews) | On Apr 20, 2007, terryjl ipswich, United Kingdom wrote: I too have ordered some seeds from seedfest and have not received them. I have contacted them by email and after my second email got a reply and they said "they must be lost in the post". They then said they would resend the order which never arrived. They are now not replying to my emails. I would strongly advise against ordering from this company. |
Negative | RANGI (1 review) | On Apr 11, 2007, RANGI hastings, New Zealand wrote: Before posting my negative comments,can anyone tell me the |
Negative | marrowman (3 reviews) | On Apr 11, 2006, marrowman shrewsbury, United Kingdom wrote: Ordered seeds early feb 2006 it is now mid april and no sign. I contacted seedfest twice and recieved an automated reply but no seeds or money back. I paid by paypal who tried to get in touch with this company and retrieve my money but were unable to do either. I wish I had researched this company before hand. (Perhaps its other name roguelands should have been a clue) Seedfest are the worst seed company I have ever dealt with. |
Negative | cindymcdee (3 reviews) | On May 16, 2005, cindymcdee Toccoa, GA (Zone 7a) wrote: I ordered 5 varieties of very rare and expensive Russian Tomato heirloom seeds from Anioleka. I was very disappointed when all of them failed to germinate since I paid premium prices for them on eBay. Even though this happened three years ago, I still haven't forgotten the disappointment. I didn't realize until now that one could leave feedback regarding a purchase from this company. I have an extremely large Russian tomato collection and was looking forward to adding these to my core collection. |
Negative | calamitybill (1 review) | On Apr 11, 2005, calamitybill Putnam, CT wrote: I ordered seeds on Mar.17,'05 from Anioleka Seeds. I waited two weeks, and then e-mailed the company concerning the order. There was no response to the e-mail. I called the phone number posted at the web site, CCNow responded and a tele-marketer told me that there was no way to track the order though it may be held up in customs in Boston. I called again today, they were sorry that they could not help me. I would advise against doing business with Anioleka Seeds, and or CCNow. |
Negative | Inka (1 review) | On Mar 24, 2005, Inka wrote: Yet another disgruntled customer here. Many weeks of waiting with deplorable response to e-mails. Their excuses of seeds “lost in the mail” are a joke. Surely the Royal Mail cannot lose as many orders as they suggest. Whether it is ineptitude or fraudulent business practice, SeedFest has my money and I have given up hope of ever getting what I paid for. |
Negative | RBEAN (1 review) | On Mar 9, 2005, RBEAN nottingham, United Kingdom wrote: Waiting for my seeds one month on. |
Negative | rp2005 (1 review) | On Mar 3, 2005, rp2005 Exmouth, United Kingdom wrote: Like other posters, I ordered seeds and have not received them. On March 4th, 2005, rp2005 added the following: After my telephone conversation with Andea Johnstone, I received an email with the tracking reference for my order (as requested). It arrived this morning. 3 days short of 3 months! Can't say I'd use them again. |
Negative | aries44 (3 reviews) | On Mar 1, 2005, aries44 Miami, FL (Zone 10b) wrote: I ordered seeds from this company in early January. After waiting a few weeks for delivery, I sent a note to them and they responded very quickly, saying the seeds were lost in the mail and that they would have to look into it. |
Negative | Stanp (1 review) | On Feb 25, 2005, Stanp Norwich, United Kingdom wrote: I placed a small order for some seeds, got a message to say it had been shipped. When the seeds didn't arrive about a month later I contacted them and got a very quick and friendly reply saying they had been having trouble with Royal Mail and would send the order again. A couple of weeks later there was still no sign of the seeds so I wrote to them again and got another quick reply thanking me for reminding them. After another couple of weeks without delivery I asked whether they would prefer to refund me and this time got no reply. Having seen the rest of the feedback here, I would steer clear of this company. On March 6th, 2005, Stanp added the following: I should add that they have now delivered the seeds (March 5 2005 - the order was received on Dec. 15 2004), but only after I contacted the card processing company CCNow. I would still not order from them again and can only hope that all other outstanding orders will now be delivered or refunded. |
Negative | Simray (1 review) | On Feb 24, 2005, Simray Dorchester, United Kingdom wrote: Ordered Seeds on 26th Jan 2005. Seeds did not arrive, so I emailed to explain the problem (1st Feb 2005). |
Negative | leighv (1 review) | On Feb 2, 2005, leighv Cordova, NE wrote: BEWARE!!!!!!!!!!!!!!!!!!!!!! On March 17th, 2005, leighv added the following: In response: No proof of shipment has ever been provided despite several demands. As do not seem to be the only person not to have received their seeds (just look at all the other posts) - my advice remains the same - BEWARE!!!! I have reported this company to the Trading Standards in their region. ANYBODY ELSE THAT HAS HAd PROBLEMS - PLEASE SEND ME YOUR DETAILS AND I WILL SEND THESE DETAILS WITH MINE TO TRADING STANDARDS. seedfest@varnham.com As for the email claim - I have sent emails on 5 different occassions - without response!!! As for bending over backwards - not sending seeds, not responding to emails, not providing proof of shipment, etc, etc is not what I call "bending over backwards" The UK post office might be at crisis point but just look at all the other people that have been bothered to find this forum and then bothered to warn others. I am not alone and neither will you if you purchase from this company. I would also like Seedfest's definition of "very quickly". As I said before - 5 sets of emails have gone unresponded over a 4 week period. The reason why they are no longer registered in Ebay is because Ebay stopped them - for one reason or another... I will let you decide why... As for the claim that just because somebody sends an e-mail, it does not mean that the intended recipient has received it - that's nearly as laughable as somebody sending a package 3 times and the recipient not receiving one of them..... The quote "We are always here to help" is also laughable. Yes - they are here to help themselves to your money. They don't try to please anybody - this company is a SCAM!! BEWARE!! On Feb 2, 2005, Roguelands Heirloom Vegetable Seeds Company (seedfest.co.uk) responded with: " On Mar 17, 2005 11:57 AM, Anioleka Seed Company (Seed Fest) added: Sadly, this is an extremely problematic customer who has seen fit to abuse us, sending over 130 blank e-mails one after the other. |
Negative | mmat (1 review) | On May 4, 2004, mmat wrote: Unfortunatelly I had exactly the same unpleasant experience with this company as the last customer that posted his/her comment here. |
Negative | pbjohnson (1 review) | On Apr 28, 2004, pbjohnson wrote: Truly dreadful experience so far. Ordered seeds over a fortnight ago and received a pleasant e-mail saying they'd be in the post the following day. Now, 10 days later, I have received no seeds and, despite e-mailing the company every day for the past 5, they have not even had the good grace to respond to them. So at the moment I have no seeds, no contact with the company and a very bad taste in my mouth. |