Comments regarding Starr Nursery

I ordered a 5 gallon size Hesperaloe parviflora. What was sent was a 2 gallon size plant (when I potted it up, it fit very comfortably with plenty of room to grow in a 2 gallon pot), with a root system that left much to be desired. Time will tell if it makes it, but since this succulent is not known to be wimpy or fussy I hope its innate nature will pull it through and be its salvation.

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I don't know what this customer expected, but rootman received a standard 5 gallon size plant with at least 6 individual flowering size plants in the clump. The plants are grown hard in full sun so they are not wimpy and etiolated. I'm sorry that a standard 5 gallon size plant from Arizona apparently does not meet the expectactions of this customer. When sending plants bareroot acroos the country, it's not unusual for the smaller roots to die off even though I wrap them in moist paper towels, then place the roots in an open plastic bag to try keep them from drying out too much. Hesperaloe parviflora is easy to grow, and even this customer would have a hard time killing it."