Comments regarding Richard Owen Nursery / Exciting Gardens
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Comments:
Rating | Author | Content |
Positive | Suze1 (6 reviews) | On Sep 22, 2018, Suze1 Dodge Center, MN wrote: I was burned earlier this year by another mail-order gardening company, and was reluctant to order from anyone but a select few. But we had our heart set on jack-in-the-pulpits, and the only place we found them was at Exciting Gardens. The fact that I received them, they appeared to be healthy, and that the company was responsive to my inquiries, was more than I expected. I will report back next year when they start sprouting. |
Positive | carriegarden (2 reviews) | On Jun 16, 2014, carriegarden Kansas City, MO wrote: When I received the Richard Own Spring 2014 Exciting Gardens catalog early in the spring, I almost hyperventilated over the low prices! |
Positive | atessmer (1 review) | On Jul 11, 2013, atessmer HUBBARD LAKE, MI wrote: I ordered last year from Richard Owen Nursery and I had a couple plants that did not survive. Those that did are healthy beautiful plants. I sent them a letter with a list of the plants that did not make it through the winter with the shipping labels and they promptly replaced every single plant with no questions asked. I think their customer service is wonderful and would highly recommend this company. I will be placing all my future orders with them. On Jul 11, 2013, Richard Owen Nursery / Exciting Gardens responded with: "On Aug 3, 2013 11:35 AM, Richard Owen Nursery / Exciting Gardens responded with: We wanted to thank you for your kind posting on Garden Watchdog. Your experience is more typical of our normal customers as we do ship hundreds of thousands of packages to satisfied customers each year. We just wanted to thank you for taking the time to post your comments!" |
Positive | shanae_perez (1 review) | On Jun 7, 2013, shanae_perez Vallejo, CA wrote: In May I ordered $150 dollars worth of plants. |
Positive | texas75563 (1 review) | On Mar 19, 2013, texas75563 Linden, TX wrote: About 4 years ago, I ordered 8 trees or so, 50 strawberry plants, some shoo mosquito plants, and other things. The shoo mosquito plants were black, wilted, and dead on arrival. A few couple trees didn't make it. I contacted them and sent them the original packing slip. They replaced everything that died. |
Positive | lighthouse2010 (4 reviews) | On Mar 12, 2012, lighthouse2010 King, NC wrote: Posted on August 20, 2011, updated March 12, 2012 On August 20th, 2011, lighthouse2010 added the following: I got my free shamrock bulbs and planted one of the them, it has sprouted 3 growths from it and doing really well. I'm still leaving positive rating for them as the did what they said the would do. On March 12th, 2012, lighthouse2010 added the following: I Just receive my hydrid tea rose (Blue Moon Rose), and it had little new sprouts on it, it is healthy, and came as promissed. I highly recomend this company for ordering plants. |
Positive | bojay6225 (1 review) | On Jul 1, 2011, bojay6225 Denver, CO wrote: I first ordered from Exciting Gardens this spring. I thought the low prices were amazing and slightly unbelievable.It was after I ordered that I read all the negative reviews on this site. I was able to gather from the reading that one of the main complaints was that the plants were arriving as root and stem cuttings and not potted in dirt and already growing. So read up at my local library about bare root planting. My order arrived about two months later in a small box. Everything I ordered arrived. Fortunately I was prepared for the sight of wet sticks and roots. I had everything in the ground the same day and now it is about six weeks later and I can report that almost everything is now showing green. I think my own ignorance is probably responsible for the failures.( I put the Lady Ferns into clay soil..oops) I've been giving all these new little additions extra care and I expect I will need to continue giving it through their first Colorado winter. |
Positive | Reaper81 (1 review) | On Jun 30, 2011, Reaper81 Bloomington, IL wrote: I ordered from this company and everything was perfect, I agree with the way they do things for the fact that if u order of eBay or anywhere else they also take the money before they ship. I don't mind the replacement either cause I look at as there reciept is the shipping label. If u want to replace something at walmart u have to show receipt as well. It sickens me how people think a company should bend over backwards for them at all times. |
Positive | StellysPapa (26 reviews) | On May 8, 2009, StellysPapa Dothan, AL (Zone 8a) wrote: I can't give a negative review here, because I ordered a cedar tree from them and got it within a reasonable time span plus the tree was larger than I thought it would be and in very good condition. |
Positive | llgaither (1 review) | On Apr 27, 2009, llgaither Richford, NY wrote: I recently received 19 Robin Hood hedge roses (1 extra), 2 Hansen bush cherries, 2 flowering almond, and 2 cliimbing roses. Everything arrived budded up and ready to grow. Some were held for a short tiime in my healing -in bed. Now everything is planted and leafing out quickly. I'll order again. |
Positive | dragonjr (1 review) | On Jan 28, 2009, dragonjr De Land, IL wrote: I would not hesitate to order again from Owen Nursery or any of their many other companies. I ordered 20 hybrid willows and actually received 21. I bought the cheaper, smaller willows, which all measured about 18" in height and arrived bareroot as expected. They took right off, reaching four and five feet in height by the end of the first year. I also purchased three of the "surprise overstock bargain" trees, which all turned out to be roses of sharon--not too bad of deal for 97 cents apiece. All three of these roses of sharon also took right off, growing well the first year. The second year, the bargain roses of sharon bloomed all season long, and definitely looked much better than another rose of sharon purchased the same time from a non-profit organization that also sells bareroot plants. We are ordering a number of trees and supplies from them this year based upon our highly positive experience with our order from them two years ago. |
Positive | joy112854 (6 reviews) | On Aug 1, 2008, joy112854 Crestview, FL wrote: I love canna lilies and was doing a goggle search on them, most companies would not sell the Rhizomes this time of the year; but, Richard Owens did, I ordered 12 of them which is reasonably priced and they arrived on time and I just planted them a few days ago in pots, I live in Florida and should see soon enough if they will grow, they looked fine, I'm a beginner gardener, but have had good luck with canna lilies, I also ordered some canna lily seeds from Park's nursery of which I planted 53 seeds in Jiffy's Greenhouse with dome and peat pellets. I'm a little apprehensive now, as I was looking for shrubs to put down the sides of my yard. I had ordered some Hydrangea Bushes from Michigan bulb which will show up sometime in September or October; but, I ordered Pink Honeysuckles and Purple Leaf Hedge plants along with a Dwarf June Berry bush. I also have a cultivator coming about the same time and lots of help in planting them. I am one who plants my plants the day I get them. I thought the prices were outstanding on the items ordered, I did order some roses also, not that I like them, but have sisters who love them. Will keep you posted as to their arrival time, which I'm hoping will be a little late as I want to have the holes predug before they get here and I'm running behind schedule. Has anyone ordered or received Pink Honeysuckles or Purple Leaf Plum Hedges from them? On August 15th, 2008, joy112854 changed the rating from neutral to negative and added the following: I have changed my comment from neutral to negative; due to the fact that the 12 canna lilies I planted, back in July have not done anything to substantiate a flower in bloom at all. Alas, I had also ordered over $84 worth of other things from them. Due to my foot surgery I called to cancel the order, they claimed was on the way and thus far have received only 2 of the 3 pkgs, both arrived on the same day, both were sent out the 31st of July and today is the 14th of August, so it is doubtful they are still alive, how can they even breathe in the pkgs they were sent in, waiting for tomorrow and hopefully the 3rd one will arrive so I can then mail all 3 back to them intact just as I received them from them with a note explaining I want my credit card refunded for the amount charged, they informed me on the phone that would be all that is needed, we shall see right? I was told 30 days from when they receive my note and pkg my credit card will have the $84 put back on it. Will keep everyone posted. joy112854 On September 14th, 2008, joy112854 changed the rating from negative to positive and added the following: I decided to change my rating to positive on this company as I explained that I did not need the bushes they had not sent yet; and called them and followed up with a letter. No my canna lilies did not grow; but, the free seeds they had sent with my order for Shamrocks and Windflowers have done well, I only canceled part of the order, which was the honeysuckle bushes and the purple plum hedges and dwarf June Berry bush, I kept the strawberry plants which I planted and are thriving. They promptly deposited the money back into my account within the 30 day period, and were polite on the phone. Would I order from them again in the future? Probably. Although I would not order Canna Lilies from them I would probably order bushes if I got the prices they offered this last time. I just don't plan on getting bushes for a few years, as I'm too much into my veggie gardening and canna plants right now; but, eventually I will want that honeysuckle privacy fence and a dwarf June berry bush I just know that. joy112854 |
Positive | CCulpepper (2 reviews) | On May 17, 2008, CCulpepper Charlotte, NC wrote: Since this was my first order I wasn't sure what I would receive as far as quality since the prices were so low, but I decided to take a chance and placed a rather large order (over $500). I became worried when a month past and I had not received even a partial shipment. I checked here and saw all the negative comments and was prepared to chaulk this up to my own stupidity for not having researched BEFORE I ordered, and was about to contact my credit card company to charge back and cancel the order. |
Positive | OutlawDJ (1 review) | On Sep 11, 2007, OutlawDJ Middleburg, PA wrote: I have ordered plants, shrubs, and trees from Richard Owens Nursery in the past, and I really have no complaints. Yes, their packaging methods could be better. What a lot of these people fail to realize is that they get that great low price because they are ordering bare root plants. These take a bit of work compared to growing plants from a local nursery. I was very happy with the quality of the trees and shrubs that I have ordered. Give them a try with a small order. You may be pleasantly surprised. |
Positive | GardenD (1 review) | On May 31, 2007, GardenD Onalaska, TX wrote: After ordering 60 Hybrid Willows from Exciting Gardener I was worried about the order after my wife told me that a co-worker who is into gardening read bad things on the Internet about Exciting Garden. I looked up on the Internet and found this blog with all the negative comments. |
Positive | rablalock (1 review) | On May 17, 2007, rablalock Lewis Center, OH wrote: I must confess that I panicked when I saw all of the negative posts toward Richard Owens Nursery on this site while awaiting my shipment of plants. Much to my relief, the plants arrived today, about a week later than I had hoped. I can live with that. If I had not been familiar with dormant, bare-root plants, I would have gone into shock becuase they look pitiful. However, I have had great success with them in the past when I have ordered from other vendors. Quite frankly, my new bare-root plants look as pitiful as those I received from other vendors and they are doing beautifully in year 2. (I think Richard Owens would benefit from better warning customers in advance as to what bare-root plants are like.) On July 4th, 2007, rablalock added the following: Update - My bare root plants are doing beautifully, even the poor little clemantis that I thought I killed! (I planted the clematis in a container that wasn't getting water from the sprinkler system. When I returned from a 2-week trip, I thought the plant was dead. I moved it in hopes it would revive. It did about 3 weeks later!) The daylilies look great. I think some are actually going to bloom this first year -- I was not expecting this. I ordered more plants approximately two weeks ago. They arrived yesterday. I anticipate that these will do well even though I'm planting them in July. As long as the customer service and the plant quality continues at this level, I will continue ordering from Richard Owen Nursery as I need (always!) more plants for my gardens. |
Positive | buckpatsy (1 review) | On May 14, 2007, buckpatsy Clear Brook, VA wrote: I have ordered from Owens Nursery two years and was completely satisfied with products,prices and customer service.The three times I ordered from two other big companies were a nightmare.The plants were overpriced,looked sickly,took forever to get (some I never did)and talking to customer service over and over never resolved anything.I should have stuck with Owens and now I will. |
Positive | herm65 (1 review) | On Sep 11, 2006, herm65 Emden, IL wrote: I have purchased from several of the Owen's outlets in Bloomington over the past several years. The plants that I received were decent quality and had good survivability. The plants were comparable to those received from Arbor Foundation. Bare root stock received early in the season was the healthiest. Stock received later in the season, such as mid-late summer was poor, as was the case with stock received late season from Arbor Foundation. REcommendation: Order bare root stock mid-winter at the latest and request early spring delivery. Expect to be disappointed with bare root stock ordered from any vendor late in the season. These plants were alive at one time, but they do deteriorate as the season progresses. Many of the better nurseries have a date beyond which they will not ship. Perhaps that is the greatest sin of Owens. Perhaps ordering too late in the season is the biggest mistake of naive purchasers. We should be smarter than that. |
Positive | probichaud (4 reviews) | On Jul 5, 2006, probichaud Madisonville, TN wrote: Although my order was not huge, everything I received was in good shape and leafed out almost immediately - unlike some of my purchases with other nurseries. Maybe I was just lucky - but I am willing to use them again. |
Positive | dingydoo (8 reviews) | On Jun 19, 2006, dingydoo Theresa, NY wrote: In 2003, I ordered a butterfly bush and about 50 Naturalizing Tiger Lily bulbs. The butterfly bush bloomed right away and was really pretty, tho it died throught the winter. That was my fault I didn't notice the wrong zone on that variety. The tiger lilies are just fourishing. They have been blooming every summer since I planted them. After reading these other comments, I don't think I'd order anything else tho. |
Positive | green4me (2 reviews) | On Aug 12, 2004, green4me Willcox, AZ wrote: Out of 108 bareroot rosa rugosa rose hedge plants, I had 107 grow beautifully. Only 1 plant did not live. I was very impressed with this average. All of the plants looked dead when I recieved them. I immediatelly soaked them in a water /rooting hormone solution for about two hrs. They were planted that same day and within a week or two began to grow. Now four months later I am very happy with them. |
Positive | jami2177 (1 review) | On Mar 23, 2003, jami2177 wrote: I recieved the most amazing tomato plants from this company .They grew to amazing heights and were very healthy when i got them. |
Positive | Mariesmith (2 reviews) | On Jun 1, 2002, Mariesmith wrote: The robin hood rose bush and tree rose and all the freebies they sent were very good condition and all are doing fine. |
Positive | brendalong (1 review) | On Apr 1, 2000, brendalong wrote: I've only ordered iris and daylilies from Richard Owen. I have bigger blooms than anyone I've seen on my iris. My daylilies are all thriving! I have ordered from other companies but Richard Owen has THE BEST iris and lilies. even after 8 years and no fertilizer the iris and daylilies are bigger and bloom better than any I have seen. I'm getting ready to order more as soon as I finish here. |
Positive | MassyShoja (3 reviews) | On Jul 1, 1999, MassyShoja wrote: In the past I have used Richard Owen for tree peonies. All the plants are doing just fine in my garden. I have no complaint about this nursery. Make sure your garden soil is well suited for the plants you ordering. Most plants need good soil, good sun, and good water. |
Positive | TinaMWills (3 reviews) | On Aug 1, 1998, TinaMWills wrote: I thought I would add my 2 cents about this company. I have ordered from Richard Owen and Burgess. These two companies plus Four Seasons are all one in the same. They all have the same Telephone number in their catalog. I have had good luck with all of my orders. The plants I have are thriving and when I tell everyone that I ordered them from a catalog they can't believe it. I am about to send another order and hope to have the same luck! |
Positive | GloriaRLalumia (2 reviews) | On May 1, 1998, GloriaRLalumia wrote: I ordered in March-April 1998. I ordered 24 winterberry creeper, 2 Hansen's Bush Cherries, 3 blue fescue, 18 lily of the valley pips, and 4houttuynia. Everything was beautifully packed in wet soil in plastic bags and everything is thriving! Plus, I got a bunch of free bulbs, all except 3 are doing fabulously!! I marked the catalog "GREAT!" Prices were really cheap and they all arrived within 2 weeks in perfect shape. |
Positive | Valhalla (3 reviews) | On Apr 1, 1998, Valhalla wrote: I received 5 outstanding Peony trees from Richard Owen Nursery's this spring. I was extremely impressed with their packaging and how healthy the plants are. When I received them, they were ready to leaf out and they are doing very well. They delivered them within one week of ordering. I would recommend them! |