Comments regarding The Gardenstore

I placed an order and made several follow-up phone calls to them inquiring about my order, which had not been shipped to me over a 4 month period. They did charge me for the order and I called them again. I was told that my order had been shipped to me and was returned to them without any stated reason. The mailing address they stated was the correct one. However, I use a post office address and when I spoke with my post office, they had not returned any package that was addressed to me. I receive packages at this address on a weekly basis and live in a small town, (where the postal workers know me) so I feel very confident that this company is unreliable and did not actually send me anything. I am also waiting to see if my refund for this order is forthcoming.

I got a catalog in today's mail from 'The Garden Store' also located in Grand Rapids, MI. While the order form has an 800# for ordering, a non-800# for customer service, and some varieties have Latin names; the items and descriptions seemed very much like those in Michigan Bulb catalogs. Out of curiosity, I called the 800# and found out they are a "sister company" of Michigan Bulb (located right down the street). The name "Jim Meadows" isn't on this catalog--it's "Jon Greene". Just a little information in case anyone receives a catalog.

A friend told me about wonderful material that she had received in the mail. She said the prices were wonderful and she was very excited. It sounded like Michigan Bulb Co. to me. I searched the very large colored envelope and very, very small in the upper left hand corner the Michigan Bulb Co. address was printed, with the Grand Rapids, MI address. I think this is extremely deceiving. It seems that many of us are aware of the extremely poor quality plants that are received from Mich. Bulb. The address of The Garden Store is Oak Ridge, Tenn.

I called to order their catalog, and they answered, "Michigan Bulb". Notice that the customer service hotline number, 616-771-9540, is the same as for Michigan Bulb. The catalogs seem totally different, but prices are similar. I haven't ordered from The Garden Store yet.