Comments regarding New Holland Bulb Co.
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Comments:
Rating | Author | Content |
Positive | psudan (18 reviews) | On May 1, 2010, psudan Mentor, OH wrote: Although i don't have a lot of experience with New Holland, i was surprised to see so much negative feedback. In the fall of 2008, i ordered 200 tulip bulbs. These were without question the nicest bulbs i've received from any company. In April of 2009 all 200 ( by actual count ) came up and bloomed. The colors were unbelievable. This year the show wasn't as good as last year because i have them planted too close together. I plan to order again this fall and will continue to do so until N.H. gives me a reason not to. |
Positive | crazykaos (3 reviews) | On Oct 30, 2009, crazykaos Austin, TX (Zone 8b) wrote: Posted on October 29, 2009, updated October 30, 2009 On October 30th, 2009, crazykaos changed the rating from neutral to positive and added the following: Got a response back from Customer Service within hours of notifying them about my bad bulbs. So far they have been great to deal with. They are replacing my bad bulbs. I should receive a new shipment in 2-3 weeks. Can't wait to get them So I am changing my rating to Positive. |
Positive | seventree (1 review) | On Jan 7, 2009, seventree Ely, MN wrote: I ordered about $85. of different allium and lily bulbs from this company and requested that they be sent by mid-October due to our cold climate in far northern MN. They said, "no problem" and when the bulbs arrived about November 10, our ground was already frozen. Further, many of the bulbs were soft and mildewed. Their customer service was completely unresponsive. I will never order from them again!!! On March 6th, 2009, seventree changed the rating from negative to positive and added the following: I have good news regarding the customer service of New Holland. They have contacted me and offered to replace my bulbs even after more than a year after my order. I am happy to say that I will give them business once again. |
Positive | pondpixie (1 review) | On Apr 28, 2008, pondpixie Rockland, MA wrote: I happened upon your wonderful website last year AFTER I had placed an order for over 200 tulips. Needless to say, once I had read all of the negative feedback about New Holland Bulb, I wasn't expecting too much. |
Positive | MsVKEWB (2 reviews) | On Jul 1, 2001, MsVKEWB wrote: Back in March 2001, I placed 2 surprise orders, at the same time, for my husband. One was from New Holland Bulb (~$101) The shipment from the new Holland Bulb Co. didn't start to arrive until early June '01. The shipment arrived well packaged, healthy, roots/stems sprouting and properly labeled!. We were under the impression from the advertising literature that the plants/bulbs would be shipped according to the buyer's region's zone/planting season. So to us the delay was understood. We can either say that the New Holland Co. is getting its act together and heeding all the their customers' comments or we are just blessed! We are quite satisfied customers and look forward to future ordering! |
Positive | JamesLapp (1 review) | On May 26, 2001, JamesLapp wrote: Today is May 26, 2001. Back in March (30th, to be exact), I had ordered 6 Blue Hydrangeas from the New Holland Bulb Company. They cashed my check on April 10th. Well, I had heard neither hide nor hair from them and really got scared when I found this website and began to read all the negative things about them, as well as other mail order plant companies I had sent orders to. So, I called them yesterday (25th) to find out what the status was of my order. The salesperson was very courteous and asked me what my zip code was. I told her and she said the plants had been mailed to me on the 22nd. Well, I went out to get my mail yesterday and low and behold, my six plants had arrived, AND, they were in effect condition. Like I had said earlier, after having reading the negative stuff about this company, I really thought I had been taken. But New Holland Bulb Company pulled through! I am thoroughly pleased with my order! |
Positive | CRWilson1 (2 reviews) | On Apr 1, 2001, CRWilson1 wrote: I ordered Hibiscus bushes in August 2000. I was happy that my bulbs arrived in September, in time to put in the ground. In April, I started to see growth in each of the six areas where I planted. A week later, I was so surprised when the TULIPS bloomed. I ordered six hydrangea bushes from them; they arrived in perfect condition. |
Positive | AnitaRobertson (1 review) | On Jul 1, 1999, AnitaRobertson wrote: I was apprehensive when I read all the feedback about bad service and bad products from Holland Bulb Co. Nevertheless, I decided to try to contact them again after a 3-month wait to receive my order. I had called them twice before because we were in the middle of a move and I wanted the order sent to my new address. My call was answered on the second ring. The lady I talked with was very cordial and said she would issue a refund check. A week later I received it. While I can't say much for the initial service, the refund was handled very well. |
Positive | kwyet1 (1 review) | On Nov 1, 1998, kwyet1 East Haddam, CT wrote: I have ordered from them several times & while it does take a while to get the order the plants for the most part seem pretty healthy (as long as my mail delivery person doesn't smush them into the mailbox!). The few items that didn't grow were replaced immediately with healthy plants; I've never had a problem getting through on their toll free number. |
Positive | JamesPape (1 review) | On May 1, 1998, JamesPape wrote: We have ordered different plants for a number of years. This year we ordered the 3 in 1 Butterfly Bush. They arrived in real sad shape, looked and felt like dead twigs. But I put them in the ground and tried to make them do something. After 3 weeks of no response from the twigs I called the New Holland Bulb Company on a Saturday afternoon. I explained the situation concerning the plants and she informed me that she was putting in a order for replacement of the bushes. We received the new plants in less than two weeks and they are health and thriving. They have already gained an inch or two in just the last week. I feel that the New Holland Bulb Company has treated me fairly and will purchase plants in the future. I did get the phone number that I called from this site and it went right through the first time. |
Positive | SandraSaylor (1 review) | On Apr 1, 1998, SandraSaylor wrote: At the beginning of March, 1998, I ordered 6butterfly bushes and 4 freebies. Two weeks later the plants arrived, more dead than alive. I planted them and only time will tell if they will survive. I made one call to the company and they said they would refund my money in 4 - 6 weeks. Less than 1 week later, I received the check for the total amount. So there is some good in this company. |
Positive | Casscen (1 review) | On Jul 1, 1997, Casscen wrote: I ordered the two "3-N-1 Butterfly Bushes" for $3.99 each in May. I received them promptly and in good condition. They were about 5-6" tall on arrival. They are now 4-5 feet tall and blooming beautifully in the white, pink and purple flowers on the same plant. I didn't believe it was possible, but they do look exactly like the picture used in the advertisement. This was my most spectacular buy this summer! |