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Comments regarding Whatcom Seed Company (Seedrack.com)

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53 positives
13 neutrals
47 negatives

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RatingAuthorContent
Negative stlweedin
(1 review)
On Apr 9, 2004, stlweedin wrote:

we bought alot of seeds and none of them came up, followed directions very carefully. when that did'nt work we tried again and still nothing not even one plant out of all of the seeds that were purchased, very disapointed, a waste of money and time, and patience.

Negative bears15ne
(1 review)
On Apr 7, 2004, bears15ne wrote:

My friend and I bought $40.00 of perennial seeds from this company in February from Ebay. 2 1/2 months later none of the seeds have germinated. We split each packet, 1/2 to her & I kept 1/2. Both had different seed starting items.
I dont recommend them.
They are the same name on Ebay seedrack

Negative sunkisst
(5 reviews)
On Mar 5, 2004, sunkisst Port Saint Lucie, FL (Zone 10a) wrote:

Never had problems getting seeds to sprout but.....
Ordered two seperate times from this company and had no luck with germinating the seeds. First time I blamed myself, but next time I was pretty sure it was the product.

Negative Emaewest
(2 reviews)
On Aug 22, 2003, Emaewest Timberlea, NS (Zone 6a) wrote:

From my experience, the germination rates for their seed is very poor. I bought 4 types of seed from this company: tea, coffee, sacred lotus and butterfly weed. There were 12 each of the tea, coffee and lotus seeds and quite a number of the butterfly weed. After six months of waiting and careful tending, none of the coffee seeds germinated. Same with the tea. I planted 10 butterfly weed seeds--one came up. Of the 12 lotus seeds, two sprouted.

I admit, these are not easy seeds to germinate, but I did follow the directions provided, and still had very little luck.

I received the seeds quickly, but, at the price they charged for them, they really weren't worth it. It's really too bad, because they sell a lot of hard-to-find seeds. If they had better germination rates, they'd be well worth the money.

Negative chamuca
(1 review)
On Jul 18, 2003, chamuca San Fco del Rincon,
Mexico (Zone 10a) wrote:

It is a shame they have the most attractive web site for seeds on the net. Their delivery is very speedy, I ordered twice from them , thinking that the first bad service ( no response to questions asked after delivery ) was a fluke - their customer service is the worst I have ever encountered and the seeds, tho quite expensive have a terribly low germination rate. Some never came up - not a one and of the ones that did the germination rate was about 5 %. I am an experianced gardener so it was not the sowing but the seeds were very old. Their web site is so well done that I have to restrain myself from ordering again. What a shame.

Negative catalinetta
(4 reviews)
On Feb 14, 2003, catalinetta wrote:

I rate this company very very negative. I bought three sets of seed from them. Of a total of 24 seeds (between the three different species) four seeds came up. They were ridiculously expensive, and I have emailed questions and comments over and over again: no response. Very poor quality products and I would never order from them again. They sell their seeds over eBay and have something like 24000 positive comments. This is because this company ships the seed IMMEDIATELY and people rate them positive based on that; they don't wait to see that their plants won't actually grow. If you want particular plants (eg succulents) try specialty growers (eg mesa garden). Don't waste your money like I did mine.

Negative satxjoe
(10 reviews)
On Jan 14, 2003, satxjoe Conroe, TX wrote:

I don't think I've ever rated a company negative, ever! But this place takes the cake. They sell a lot of items through Ebay too, under the name seedrack. On each of the individual item auction pages you can find a description of Whatcom and their policies.

The problem I had was threefold: 1) poor quality seeds, 2) no (zero) customer service, and 3) stupid me.

Once I got the bad seeds I tried and tried to get an answer via email. It is like writing into a black hole. It didn't matter if I wrote asking where they got the seeds, or if they performed viability tests on the seeds, or if they would consider sending new seeds to replace the bad. Multiple emails went unanswered. I finally figured out I would eat the loss on the bad seeds. So, bad seeds and zero customer service.

Then, stupid me. I ordered again. I thought, surely the first time was a mistake. Same problems again, fungus infested, dirty seeds. Emails went unanswered. Hit me once, shame on you. Hit me twice, shame on me.

I finally went back and read their policies (yes, it took me a while). They basically claim to deliver the seeds and cover any damage done in transit. They never promise to deliver viable seed or pest-free seed.

Anway, you can guess there will be no third time. There are too many vendors that make a point of promising quality.

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